Dr. Larsen is retiring, and the replacement is Dr.Ho. first…read morevisit with the new doctor, was for a diabetic checkup. everyone knows a diabetic check up includes an examination of feet, as they are a special concern for Diabetic patients. the new doctor made me come in to reissue a Lyrica prescription Dr. Larsen has approved for over 5 years. Incidentally, Lyrica was prescribed because of neuropathy in my feet. He listened to my chest and complained about his previous Employer Novant Health, no standard questions, no foot examination. it was hard to decide to leave this practice after over 20 years, because doctor Larsens assistant, Aja, was equally as competent as Dr. Larsen. Best wishes to Dr. Larsen, but the practice is suffering without his guidance

Dr. Larson and his team are great! He listens to my concerns and acts on them! The front desk staff…read moreare really nice and efficient. I also take my 8yr old here and the phlebotomist done a wonderful job with him! I've never had a problem getting through to the office or having a nurse call me back with my concerns. The medical assistants are sweet AND my prior auths have went through smoothly. Rx have always been submitted in a timely manner. They even mailed me lab results! Not sure what much you could ask for in a doctor's office! I love it here and recommend 10/10. The previous reviews below seem to be more of a bedside manner "issue", BUT I CHOOSE EFFECTIVENESS AND EFFICIENCY when it comes to my care any day!!!

I brought my dad in on the weekend because I couldn't get him into a primary care physician's…read moreoffice. We made an appointment the night before and arrived about 15 mins prior to the appointment to fill out registration paperwork. We were taken back shortly after our appointment time. We were treated appropriately. The lobby was clean and had water, a coffee bar and mints at the desk. The office staff and provider (Michelle, NP) were all so courteous and kind to us. We would definitely recommend this establishment.

Top tier service and would recommend to anyone in need! Great communication and very efficient…read moreservices.

Dr. Berman is never available. Every appointment means seeing a PA instead…read more PAs lack competence and initiative. They won't handle basic tasks, don't understand key drug interactions, and seem more focused on billing than patient care. The practice has reportedly faced a Medicare investigation for unethical charges--hard to argue against when they nickel-and-dime you at every turn. If you need a prescription refill you must make an office visit even if you were just seen. High turnover: I've lost count of how many front-office and clinical staff I've met--there's almost a new face every visit. That constant shuffle makes it hard to build trust or continuity of care. Refusal to support medication appeals. Even though they're the prescribing provider, they insist a heart specialist must submit appeals--and then fail to pull your records from other doctors or hospitals, leaving you stuck without help. Can't access your records. They're unable (or unwilling) to pull records from other doctors or hospitals--you end up showing them your test results on your phone because they either lack the connectivity or fail to integrate received reports

Amazing team. Dr Berman is super 5 star doctor. He smiles and asked how you were doing and spends…read moretime with you if you need it.

Once again, I return to this facility for my annual visit…read more Again, so impressed by the entire experience from scheduling appoint to check out. Dr Pratik Mehta is exceptional. He is knowledgeable on so many levels of his profession. He is easy to talk to and is able to relate science into easy to understand terms. He has a friendly yet professional manner. He has a sense of humor and seems very balanced in his personal and professional like. His Staff is a great compliment to his practice. Kayla and Krystal are so responsive to requests through their website messaging system. When I need a prescription or have a question about any topic, they respond within 24 hours or less. Does anyone really like going to the Dr? It's not one of my favorite things to do, but going to see Dr Mehta is always a positive experience. I really like their new location adjacent to the Piedmont Medical Center Hospital. Very easy in/out and plenty of free parking.

I had an awful exchange with the receptionist there. She…read morespoke very condescendingly, and I felt a lot of tension when trying to book a lap appointment versus a wellness appointment. When I tried to confirm a time after being cut off, she quickly dismissed those appointment details and said, "That's what you said," as if I shouldn't ask to confirm. Her attitude was just nasty. It's unfortunate because that's not the vibe I experienced while getting care.

Liberty family physicians is a great practice. They take a wide variety of insurance plans, the…read morestaff is friendly kind and courteous and they are very accommodating when scheduling appointments. They are a full-service doctors office and most of the testing is done on site. There is minimal wait time in the waiting room, however if you do have to wait a few minutes to be called the waiting room has a beautiful fish tank that mesmerizes you! The entire facility is clean, comfortable and well maintained. Gina Mello is one of the physicians there and she is very knowledgeable and caring. She takes time to ask questions and make sure you understand exactly what's going on. It's been a long time since I found a doctors office that I really liked and with liberty I am 100% satisfied!

While the Doctor himself is good the experience is completely ruined by Jennifer at the front desk…read more Completely incompetent as well as extremely rude and should probably get a new job where she doesn't have to interact with people. She seems to have forgotten that this is a Doctors office where people might be in a lot of stress and pain.

This is my first time at this Physicians office and had a great experience. Located right in…read moreMatthew's, close to my home, and decided this would be my permanent Dr.s location. HUGE parking lot with plenty of parking spaces. It is located on the second floor with other offices nearby. You can't get lost as they have signs of directions, you and name plates. Upon entering, I was greeted immediately and assisted. They have a large waiting area with plenty of seating. My dr.s appointment was at 8 and was in and out in 30 minutes. Dr. Stanislawki was very attentive and nice. I did not feel rushed at all and just put me at ease. Had to get bloodwork done, super quick and simple. The nurses who take care of that were patient and efficient at what they do. Everything is marked and labeled so you don't get lost at all.

I have been a patient here for over 20 years. When my Dr retired I was not grandfathered in to…read moresee a Dr of my choice. I was treated as though I am a new patient. And was told only 1 Dr was taking 'New Patients" No seniority or loyalty to a long standing patient. Please RFK and Trump fix our health care system.