Came to get my windows tinted and had an easy experience. The team is great! Kodi is the first…read moreperson I connected to and she was extremely helpful walking me through all the next steps. Brian, the owner, has been helpful with his honest thoughts and being straight to the point, while remaining personable. You can tell he genuinely cares about his craft. It took about 6-7 hours to complete, but it was definitely worth the wait! Price is affordable with high quality service, compared to some other places. They offer bundles with detailing, which is convenient but didn't get to utilize. I would recommend.

Without a doubt one of the best small businesses in the area. Extremely responsive, very eager to…read moreprovide a superior customer service experience and top notch craftsmanship. This was my first time visiting/using their services and I would happily return in the future. Couldn't recommend them more! During the initial information seeking phase I received ample replies to my messages within minutes and there was zero sales pressure - rather the job was won by the impeccable professionalism portrayed.

New car equals new tints. I chose Baltimore Tints since it's close to my home and I thought their…read morepricing was good for ceramic tints. $380 for six windows (front & rear windshield, driver side and passenger side windows). It's $280 if you don't want the front windshield done. Speaking of which, the darkest they'll do for windshield is 45%. For no ceramic I believe it's $180 for five windows, addition $100 for the windshield which is always going to be ceramic regardless of if the rest of the car is ceramic. Not hard to find, wasn't too sure on where to park when I got there. If you knock, I don't believe anyone will answer lol so just walk right in. Okay this is not the place you'll receive the friendliest customer service. They're not mean or rude. Just not the most welcoming. But it's cool I'm here for tints not to make BFFs. I was told three hours but they actually got it done in half the time because an additional associate came in to help at the end of the day so that was great. No one wore mask and there's no waiting area so just keep that in mind. I knew I would be in and out and didn't plan on staying to wait so I was cool. Overall nice job. Tints are still "drying" which they said takes 2-3 weeks. There's a small bubble at the top of my front windshield but it's gradually gone down. They said they'd fix anything if it didn't completely go away at the end of the drying period. They also offer $20 lifetime warranty if you do anything to mess up your tints like scratch it or if your ring hits it.

$120 paid total Both…read morefront windows and windshield initially planned to get done but when I got there, the gentleman who ended up doing my tint cautioned me (rather abruptly I thought) that no tint on the windshield was legal so I opted not to have the windshield done. I appreciated his advice just not his tone. So instead of spending $220, I saved $100. That in person encounter totally contrasted with the phone call I made to set my appointment. The lady who set my appointment didn't mention anything about the windshield and even suggested different shades I could get (as low as 40% but she recommended 70% tint). She was so nice!! She made me feel at ease and honestly I felt very good about making my appointment with them because of her phone manner. So I get there and knock on the door. No one answered so I let myself in. A couple folks (I'm guessing they were part of the family who owns the business) were there, no one wearing masks but hey, I'm not judging, I kept mine on so no biggie. They looked at me for a few beats until the guy who ended up doing my tint acknowledged me. Didn't exactly make me feel welcomed but the lady who ended up taking my keys was decent. She told me some places I could wait in the area. No waiting inside due to COVID-19 so I had to hang around the area. They initially estimated it would take an hour. It took 4 hours. There was only one other car when I got there and I had an 11am appointment, but I arrived at 11:02am. When I called after 2 hrs to check, they said they had gotten busy. How??? I would think anyone else would get done AFTER me. So that didn't add up. Made me wonder how long I waited unnecessarily before they even got started on my car. I wasn't impressed by the customer service, when they finally called me, they said I was done, they let me know what time they normally close but mentioned they wanted to close early. Kind of awkward again but luckily for them, I was only steps away and got there 2 minutes after they called. Once inside, the guy who did my tint made a point to tell me how difficult it was to apply tint to the small triangle windows within my front window. He said it was a pain in the butt actually. He couldn't resist telling me they normally charge for that but they weren't charging. I did thank him but 2 things came to mind: 1. Why when I let them know my vehicle details over the phone did they not know about those windows or when I dropped my car off did they not look it over and call to tell me about the extra charge? I felt the decision not to make me pay was because they took 4 hours to tint 2 front windows. 2. What was the point of mentioning that? It lead me to once again feel awkward and struck me as unprofessional that he felt the need to bring it up. I'd almost rather have paid than to be spoken to like that. When I left, I was so ready to go but as the lady was detailing what I should expect of my windows over the next 2 weeks, I noticed something dark on the passenger window. I mentioned it and she came over and it was on the exterior. It was tape of some sort that she brushed away, casually mentioning the guy who did the job must not have cleaned up after himself. Not the end of the world but just one more thing. I really wanted to love this place. It's a small business, in my community and they had stellar reviews. I am not criticizing their work, they did a fine job and I'm sure my tint will be great when it "smooths" out in the next few days or so. I'm just asking them to try to deliver a consistent, PROFESSIONAL customer experience. The experience that so many other reviews raved about and influenced me to try Baltimore Tint in the first place.

Bait and switch. They had a sale advertised on their website (25 percent off a full vehicle tint)…read more I called to make and appointment and confirmed the sale with the person who took the appointment. When I brought the car in they told me they would not honor the sale, even though it was still posted on their website. I ended up still getting the car tinted there because I already waited a few weeks for the appointment. It was a mediocre job, I ended up having to bring the car back a few weeks later because of a bunch of air bubbles that never went away and streaks between the tint and the glass.

Absolutely amazing, both work and customer service. Gail was lovely and extremely helpful. Very…read morepatient with what I wanted and super knowledgeable. The gent that did my tent was also polite and did as good of a tint job as anyone could ask for. I will be going back to get my windshield done. The service is exactly what I wanted along with being good pricing. Reached out and my sides and back got finished in less than the estimated time.

This group of gentlemen are that and deliver an A+ product (pun intended). Every employee is…read morepolished with professionalism and represent quality. Highly recommend!

This is the 2nd time using this company. Another great experience. When I saw the finished product…read moreit was better than I could have imagined. Keep up the GREAT work!

Delightful place. Staff and owner extremely friendly and accommodating. My kid was asleep in the…read moreback car and they were very patient and kind. Even gave my son animal crackers while we waited and had a kids table with things for him to play with while we waited, which I've never seen in any car service place. Absolutely family friendly and I left happy from the kindness that was extended to me during my hour here. Plus my tints look great and with quality 3M film I hope they hold up. Bathroom was welcoming and clean too. Will update as necessary but definitely recommend this place. They add 3% fee for using cc which I wish they told me before paying, hence the 4 stars because I think it's fair to be up front about those charges but still happy overall!

I went to D&L to have my windows done. I have been going to them for years and this was the worst…read moreservice yet. I paid $400 to get my 4 doors done there were bubbles on every door I waited a week before I went back and the guy " fixed them in 5 minutes" he told me to give it another 1.5 -2 weeks since the weather hasn't been good with the rain but I guess I am just a dummy since they do tint in the winter and it isn't hot out or very sunny either don't waste your time very rude people and argumentative.

Early yet, so I can't confirm quality of the products used... but I will say I expect them to be…read moreevery bit up to the very high level of service provided. Both Ron and Sylvia (owners) are very knowledgable (been doing this a lot of years), caring, and kind. We're old folks and they were very nice to us. Anyway, I was there to have all the windows on our new vehicle tinted. They took a personal interest in what I was wanting to accomplish, educated me, and then made recommendations to help meet those goals. They then priced their service very fairly in comparison to another provider, whom I had used with our previous vehicle. Finally, Sylvia gave me a full set of instructions regarding dos and don'ts to give the product and workmanship the best start in providing my full satisfaction. So, your research is done for you already... if you want to tint the windows in your vehicle, be matched with the product(s) that will actually do the job you want done, and don't want to be taken advantage of... I strongly recommend "GotShade" for their quality work, and the integrity of Ron and Sylvia. You'll find yourself in good hands. bradb.

They did a carbon fiber roof and a pillars on my e90. Also tinted the headlights. I'm trying to…read morefree up time to get the tail lights done. Their quality is as addictive as a tattoo. The roof wrap is going on 3 years and its still as good as new.

So thorough, professional and kind. Will definitely remain a customer. I had my jeep and truck…read moredone. Jeep is old. They made it look new.

When your dog gets car sick and throws up all over your front leather...and shall I say perforated…read moreseats.,..you must get a detail done. So I started looking for businesses that could get me in asap. Called this location and spoke with the wife of the couple duo team. She was so pleasant and able to get me in on the weekend. She informed me it would take approximately 6 hours to clean my car and went over any questions I had. She notified me they would call me about mid appointment to give me an exact time frame they would be done. Came in for my appointment and then 6 hours later.....guess what. My car seat looked BRAND NEW! They had cleaned beside the seat where it had dripped down (in no man land....well only a babies hand could fit to clean that) and the rest of the car was amazing! There were a few places I asked for touch ups, but otherwise they did a great job. Even when I asked for the touch ups, they did not have a problem completing those for me. I have already recommended several people to them and will be returning myself!!! Such a great detail! All in all, go check them out!! You will not be disappointed

The owner was super professional and honest!! I highly recommend getting your car wrapped here!read more

They are the BEST HANDS DOWN!!!!! AMAZING!! job and it was fast. BEST PLACE TO GO IN DELAWARE NO…read moreDOUBT!!! BEST PRICES AROUND. THANKS AGAIN!!! These guys are fast and fair they will work with you and there work is with out a doubt the best you can get in Delaware don't pass up the best service you will ever get for your car or truck. Thanx!!!FROM STEPHANIE 10/2/19

Ever think you're ready for a new car and then suddenly you're super excited again about the one…read moreyou already have? That's what happened to me today with my 10-year old Explorer. Jonathan saved my relationship with my car. I should have taken before pictures, but to be honest I didn't think it would ever make me turn my head. Jonathan is a veteran, so if it's time for your car to be detailed and you're in Baltimore, Harford, Cecil, or surrounding counties, PLEASE look him up and let him know I sent you! https://betonvetsdetailing.com

From the owner: We are a bonded and insured professional full service mobile vehicle detailing company. A…read moreself-contained unit that will come to your home or office to take care of all your vehicle cleaning needs, including specialized items such as large vans, RVs/trailers, watercraft and industrial trucks. We bring auto detailing to your doorstep! We will have your vehicle looking like it just came off the showroom floor!