If I die and go to Cook's Heaven, this is where I'll be. Every gadget in the world, some I've never…read moreheard of before, and 99.9% are useful. Covers for the bowls I put in the fridge. A device to get the pit out of the avocado without slicing your hand. My mind is boggling at the variety of items that made sense. The ladies who worked there were very helpful and friendly. We had some questions about certain products, and they answered every question fully and completely. You could tell, too, that they're really interested in the items they sell. Just a great, great place for the cook and baker. Bring your credit card, and make sure there's room in your trunk to carry all the items you won't be able to live without.

Uncomfortable at times to stop by the store and have to look for an employee…read more It felt awkward and I didn't buy anything. One of her employees made me feel like I was suspicious and she seemed to just stare and monitor my shopping I felt judged and unsettled about how and the way the employee monitored me, .or jut not worth helping with product education. A fork scratched an incredibly expensive pan, other products have lead to disappointing results

We are so thankful we found Rosie at MKB Kitchens, Baths, and Basements in Algonquin, IL…read more She is extremely helpful with design features and manages all the details from start to finish. Last year we did our kitchen and were so happy with the results that we did the downstairs bathroom this year and are again, very pleased with the outcome. She has a team of suppliers and workers that are professional, dedicated, and very qualified for the jobs at hand, Rosies handles every detail from design to scheduling the tasks whether it is tear out, electrical, plumbing, tile, painting, and flooring. We would strongly recommend anyone to contact Rosie if you are planning updates, remodeling, or completely new rebuilds. Rosie was a joy to work with and thank you very much for a job well done. Both rooms are beautiful.

Terrible company, first appointment Mark never showed up and didn't even call. Found out when i…read morecalled MKB that he was sick, i asked him to call me when he was feeling better, still never called back. I gave them the benefit of the doubt, and called MKB again, finally set up an appointment. Mark came out he was little rude but did measure and never bothered to call or email me back with the estimate to remodel my kitchen. I do like to give small business my business; however, this company will never work for me or any of my friends and family. I wish I could give them no stars.

Great Service , large Selection, and great prices…read more I would highly recommend them if you are looking to purchase materials for your kitchen, bathroom, or flooring needs

We designed an entire bathroom around a tile displayed in your store, only to be told it has been…read morediscontinued for over a year. There was no signage indicating this. Staff confirmed many items on display are no longer available and said room displays won't be updated until March...despite it being January. Displaying discontinued products without clear notice is misleading and wastes customers' time. Why are unavailable items shown for over a year, and why aren't they clearly labeled?

OK. I haven't even received all of my order yet and I am giving these us five stars. Dave Nestor,…read morethe store manager has exceptional customer service skills and is fantastic at helping with customer issues. Dave gave me a huge education on proper installation of a shower pan and membrane. He probably spent an hour with me telling me what I needed to know and showing me easier options like Wedi or the Superior drain systems. While these products are significantly more expensive than a concrete and rubber liner, they are easier to install. I opted to go with the Superior system and had my drain pan cut out and laid in place in about an hour. But a couple nights later, after mortaring everything in place and installing the drain itself I noticed a problem with the drain and how it was seating. It was not good and I couldn't see anything I had done wrong. I sent pictures and video to Dave and my sales guy, Mel. At 11:30 at night Dave answered me that he'd be over in the morning to figure out a resolution. Today Dave probably spent about 60 to 90 minutes working on more problem and figure out the root cause of the issue. It was not something I had done wrong but possibly a problem with the unit itself. He's trying to figure out a resolution now but he told me that if all else fails, they would rip out the drain pan I have and install a new one at their cost. He said, "That is the way we do business." This is a place that goes above and beyond normal customer service and goes the extra mile for their customers. They are great!

I ordered Marmoreal Carrara Luxury tiles. During installation we discovered a problem. The tiles…read morewere defective. When we called The Tile Shop about this it was apparent that they knew of the problem but sold them to me anyway. This caused multiple problems as I had to change my moving schedule completely. Not recommended.

We want to compliment you on the outstanding and timely effort your workers put into the beautiful…read morewalk-in shower we recently had done at our house. We are totally pleased with the skillful workmanship and highly recommend Suran Built to all our friends and family. Most of all, everyone of the young men involved in the job were so courteous, pleasant and upbeat that they were a joy to be around. Suran Built is number one in our book! It's good to know there are quality workers in this world that do the job right! Kathy & Linda

We had a great experience with Suran Built contractors for a bathroom remodel. Once the work…read morestarted they stayed with it until complete. I received texts that gave me the arrival time of the teams and what would get done. The end result was beautiful and they paid attention to every little detail. I thought the price was very fair. Highly recommend them.

If you are looking for quality product and quality customer service than look no further. Doing a…read morekitchen remodel and got quotes for countertop from the big box stores. While some big biz had an okay but limited quality section it did not hold a candle to Old World Stone. I strongly encourage people to look here before elsewhere. Andy was helpful courteous and knowledgeable. Btw the pricing includes install !!! Nothing hidden or sent 3rd party. I also love supporting local business. Thanks

We recently had our quartzite countertops installed, most went well, but we were very disappointed…read morewith one of the joints. We didn't feel they matched up the two island pieces very well, it is very noticeable. We paid a ton of money for the natural stone and was so excited we found the perfect slabs only to have this very noticeable Joint. We understand you can't get it to perfectly line up, but the color or the pattern was very different. If it was on the back counters, it wouldn't have been very noticeable, but it was on the larger island. Vary sorry to have to write a bad review because most of the experience was good. Dave and Maryann

I had been taking my golden doodle to Bentley's for years, but for the last year every time we came…read morein they kept raising their prices - exorbitantly. I was looking for a new groomer and a neighbor recommended Riley at Bubble Paws. She did such an incredible job- very thorough in asking questions ahead of time and attention to detail. Sandy has never looked better! The salon is very clean and cute. We have found our new home here!

Riley is a hidden gem, I've always been finicky about my pups nails and I know for a fact that not…read moremany groomers can dremel nails this tight and clean

4Ever remodeled our 2 full bathrooms this summer, and the entire process was very smooth. Our…read moreremodeler listened to us very carefully and created very beautiful renderings. He helped us choose beautiful, high-quality materials within our budget. Also, he gave us great advice in choosing the colors that matched our bathroom theme. As for the actual construction, 4Ever were willing to work around our schedule. We were provided a calendar that included the entire schedule. The process was very smooth, and the disruption was minimal. All the workers were punctual, professional, and respectful. Everyone cleaned up the area before they left for the day. We were also impressed with the fact that some of them were even willing to work on weekends to keep up with the schedule. Moreover, the craftmanship is excellent, and all the workers are seasoned and highly skilled. 4Ever transformed our 2 full bathroom with a tub to a very beautiful walk-in shower. We were also impressed with how often and quickly the team communicated with us. Every week the team leader emailed the update and let us know the upcoming works of the following week. Moreover, our team leader always texted me in advance and let us know when the workers were coming. The team always answered my questions right away. Indeed 4Ever went the extra 10 miles for us. For example, after the remodeling was over, team leader stopped by and made sure that everything was organized and clean. We truly believe that 4Ever wants to make sure that their clients are satisfied completely. The care, service, and communication exceeded our expectations. Now we have a very beautiful bathroom, and we are very happy that we chose to work with 4Ever Remodeling. It was very pleasant to work with the team. We have a few more interior projects in the future, and we would like to work with 4Ever Remodeling again.

We paid $30k+ for a bathroom remodel and did not receive the design services, project management,…read moreor craftsmanship outlined in our contract. The contract specifies a clear process: design completion, written client approval, project schedule, parts ordering, then demolition. 4Ever did not follow this process at any stage. Our designer scheduled demolition before the design was approved. When she arrived for the contractor walkthrough, she claimed to not have received my voicemail or email requesting a design revision (included in the contract). She walked the contractor through the unapproved design and attempted to schedule work to start that Friday. When I objected, she claimed this was to stay on schedule with my contract. I had to quote the contract back to her via email, where it states "an updated start date and schedule will be provided during the design process." No project schedule was ever provided, despite the contract explicitly stating one would be. The designer then asked me to approve materials in Buildertrend with no final design, and told me NOT to refer to the design in Buildertrend to visualize my final bathroom because that design is "for the contractors" -- and to instead trust the studio samples. So I was supposed to commit $30k based on physical samples and my imagination alone. On May 1st, we reselected the materials (fortunately we opted to purchase hardware direct from Ferguson, after discovering 4Ever's significant markup) and our designer promised an updated design. By May 15th, my bathroom was fully demolished and unusable -- no design received, no design signed off, and no project schedule. I did not receive a final design until the following week, after email reminders, and it did not reflect what had been selected in the studio. I emailed our designer photos of the tile I had taken in the studio v. the tile in her design and asked her to change it. On May 20th, she said she'd look into it. I heard nothing back until I sent her an email reminder on May 27th. 4Ever had ordered a special-order, non-returnable tile without providing a final design and without my design approval -- disclosing this only on May 28th, after the bathroom had already been demolished. I was then told work could not continue until I approved the design. I left a voicemail with the manager, was promised a callback, and never received one. The tile issue was resolved and we signed off on the design, but problems persisted. A project schedule was never provided at any point, despite being promised in the contract's scope of work and requested multiple times. Our sales rep had quoted approximately 3 weeks total. Shower glass was not installed until July 3rd -- almost 2 months after demolition began. Once we were finally able to use the shower, we discovered a grout crack running from the ceiling down 2/3 of the shower wall. Upper management's response was that this was normal. It is not -- grout failure of this extent within days of installation is a workmanship defect. After I submitted 17 photos documenting cracks and bubbles, a contractor came to repair the work on July 21st. That same day, our PM tried to get us to sign the project closeout document, which triggers final payment. We declined to sign until we could verify the repair held. Our PM persisted, saying defects would be covered under warranty. Despite not signing the final document, 4Ever tried to send us an invoice for final payment. We gave it a week and scheduled our PM to collect final payment. On that day, we received a voicemail, email, and multiple app notifications stating we were overdue, would be charged late fees, and that 4Ever had already contacted their attorney and we would be liable for their legal fees. We later learned 4Ever placed a lien on our home over the disputed final payment. Post final payment and grout fix, we're finding more cracks in the grout. We did not receive $30k worth of a remodel. We received failure to follow contract process, defective workmanship, terrible communication, and legal threats. Do not recommend.

Dennis and his team at Bath Consultants are the best. I needed to convert our very old bathroom…read moreinto something ADA compliant for my elderly mother. Dennis knew all the details we would need, came in far less than I expected, and completed the job in one day! This included the removal of a cast iron tub, addition of tile panels, new toilet, seat in the shower, hand rails, plumbing and more. When I had some tweaks needed down the road they were here in a flash with no questions asked. I would recommend them any time.

Dennis was willing to come to our home to reassess the bathroom floor he and his team worked on…read moreback in 2022. The sub-floor around the toilet had to be removed due to a leak. That was properly dealt with. However, because the floor in the rest of the bathroom was very challenging to remove, Bath Consultants did not remove all of it. Now, there is some unevenness at the seams in front of the tub and sink and the seam is compromised. Dennis came out today and said the install was satisfactory and the product was perhaps not good enough. We had gotten commercial grade. It was good enough if the subfloor had all been removed. At the time we chose Bath Consultants, their ratings must have been better than they are now. I wish I could give them a better rating today, but we cannot recommend them to do good quality work, especially if a job is a more difficult one.

Used them for a complete kitchen remodel and could not have been more pleased. Custom sizing on…read morestandard cabinets. Carolyn was great to work with. Beautiful design and attention to details. Highly recommend.

My sister used KWI when renovating her kitchen. I was impressed, so after purchasing a terribly…read moreabused townhouse in Crystal Lake I headed there for my new kitchen and 2 baths. Peter has excellent selections in his showroom. He designed 3 rooms for me that are not just beautiful, but also reflect my individual taste and lifestyle. He worked within my budget. When the quartz counter top installer made an installation mistake Peter jumped in and it was corrected quickly. I highly recommend him.