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    Lutz Hardware

    4.8 (42 reviews)
    ModerateHardware Stores
    Closed • 9:00 am - 5:30 pm

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    11 years ago

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    11 years ago

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    Ask the Community - Lutz Hardware

    Review Highlights - Lutz Hardware

    “Lutz has the things that home owners need while the big box hardware stores use their space for things Lutz does not carry to focus on contractors.”

    Mentioned in 4 reviews

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    The Home Depot

    The Home Depot

    2.6(87 reviews)
    4.4 mi
    •$$

    This review is specifically for the extra kind and helpful folks in the curbside pick-up…read moredepartment. Jamie (sp?) is likely one of the nicest folks around and when I ordered a few items waaaay larger than my tiny little eco-car could haul was supportive in trying to help me get at least part of my order home. When I followed up to request a return for the remaining over-order amount I got to speak with them again and confirmed their super kind human status. This HD is not close to my home (was just the closest to have the item I needed in stock), but if I ever needed to place a curbside order I would absolutely consider traveling the extra distance for the professional and quality customer service

    It is very obvious why this store has such a poor rating... Their staff is horrible. Unhelpful in…read moreevery way possible. I forgot a paintbrush from across the store and asked the clerk, Debbie, if I could leave my cart to the side for 90 seconds so I could grab a quick brush. That led into a rant about how it was not her job or her responsibility to monitor my cart and it was against store policy rules for me to leave it behind. Let's be clear here... This was a cart full of cardboard boxes that I had not checked out or paid for...I was still shopping, it just happened to be a very heavy carr and cumbersome to push the entire distance of the store, unnecessarily. People like Debbie should not be in customer service. Debbie is unprofessional. Debbie is unkind. Debbie is unhelpful. Debbie makes a terrible cashier monitor. The only apparent skill that she has is babbling with other employees about nothing related to work and making sure she is 100% unproductive while on the clock. The Home Depot would do best not employing people like Debbie. There are many people looking for jobs that would be customer service oriented and helpful to those spending money at their store. People like Debbie are the reason that I will never return to this store. Ridiculous. Debbie alone made my first and only trip to this store a poor experience... A simple and helpful yes would have completely prevented a review as such.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Parkrose Hardware

    Parkrose Hardware

    3.8(32 reviews)
    9.5 mi
    •$$

    Park Rose Hardware has become one of my favorite neighborhood businesses. As a salon owner, I'm…read moreconstantly running over for random supplies and little emergencies, and they're always so kind, welcoming, and genuinely helpful. Darren consistently goes above and beyond to help me figure things out, and the whole team makes you feel like a valued customer every time you walk through the door. It's so refreshing to shop somewhere that still believes in great customer service. I also loved seeing the sign on the door reminding people not to leave their dogs in hot cars, complete with the temperatures vehicles can reach in the summer. It says so much about the kind of people they are, they care about their community, including our four-legged family members. We're lucky to have a locally owned hardware store like this right here in the neighborhood. Thank you for always being there when Thairapy PDX needs you!

    I come here for garden supplies and inspiration. It never fails me!…read more By early August they transition from summer to fall. Not much to buy here today, except succulents and beautiful pottery pots for 50% off. I got a stunning pot for an ailing Christmas cactus. Service is always great and the atmosphere invites you to linger, wandering the awesome aisles of locally produced honey, plants, spices, and rubs. I'm a fan.

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    Parkrose Hardware
    Parkrose Hardware - These people never stop impressing me with their generosity and kindness. Thanks Park Rose & Jacob

    These people never stop impressing me with their generosity and kindness. Thanks Park Rose & Jacob

    Parkrose Hardware

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    Lutz Hardware - hardware - Updated October 2026

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