The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of medication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol read more

I was referred to Dr. Lutz by a friend a few years ago, and I honestly couldn't be more grateful. From my very first visit, I felt truly heard and cared for. Dr. Lutz takes the time to listen thoughtfully and never rushes through appointments. Her depth of knowledge is impressive, and she explains everything in a way that's easy to understand. What really sets her apart, though, is her incredibly calming presence--it's something you feel as soon as she walks into the room. The entire office staff is just as wonderful--professional, kind, and always welcoming. Whether I'm dealing with intense anxiety,blowing my back out (what I'm currently dealing with lol) or anything in between, Dr. Lutz has guided me with genuine compassion and expert care. She's helped me through some incredibly difficult times, and I truly trust her with my health. I can't recommend her enough! read more

Lutz Get Healthy - Family Practice Near Me - Gilbert, Arizona

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I 1000% thinks she's the best PCP I've ever had! She is very attentive and listens to what my concerns are and comes up with solutions to get me on track for better health. Her office is super cute, and everyone form the front office to the MA's are very nice and helpful. She really cares about her patients, and it shows. She was so concerned about me during an illness last year that she'd call and check up on me to see how I was doing. I really love that about her! If you're looking for a great PCP, she's the one! read more

Very difficult to get a returned call or appointment. Billing issues as well - several times paid in office and never showed as paid. Was great when we first started going then not sure what changed. Looking elsewhere read more

Dr. Lutz and her whole team have been amazing, from Amber, Katherine and Eddyline at the front to her MAs in the back are all very friendly and efficient. The office is clean and has a warm atmosphere. Shirley or Berry are always quick to see me and were excellent at drawing my blood. I started the weight loss program and already lost 9 lbs over 4 weeks. I can't wait to be back for Botox and Morpheus treatments. Dr. Lutz is very thorough and is always on top my lab work and any prescriptions I need filled. She truly cares about her patients and is passionate about her practice. I will be sending my mom and the rest of my family to Dr. Lutz! I am forever grateful I found her. read more

High disorganization and poor communication has caused me to find a new doctor. On several instances, my emails were not answered, my medical forms for work were filled out incorrectly and my messages were relayed incorrectly. Further, during a follow-up appt, doctor did not go over results of a test, causing me to have to make an additional appt where the office would bill my insurance (again). It took me explaining what happened for the office to apologize and not bill my insurance. Needless to say, I cancelled my final appt just to receive an appt reminder the following week. This is yet another instance where I was not listened to. I called and the response was, "It must've been a mistake. It's cancelled now." If I had not been paying attention, my insurance would have been billed for this appt. Find care elsewhere. read more

I came in two times and both times the office was behind. I made AM appointments (1st or 2nd of the day) and waited over an hour for the first appt, while fasting, and over 30 minutes in the lobby, then an additional 15 minutes in the room the second time. I even asked the front desk if it was normal to wait so long and she replied "well what's long, you've been waiting like 10 minutes?" I corrected her, that my appt was at 8.45 and it was now 9.20 so it was much more than 15 minutes and she just said, "well then yeah I guess it's normal." She didn't even bother apologizing! Then, the clinic seems to be obsessed with weight loss, botox, and other types of services. I think it's inappropriate for a healthcare worker to wear a shirt that has a catchy slogan that promotes cosmetic procedures. Let each person do what they want, but I would like my healthcare provider to be more professional and less "let's make you skinny and wrinkle free" as their focus. Next, I really liked my provider as a person, but my appt felt rushed and when my labs came back she basically just gave me a few prescription options without actually discussing what the labs mean or looking at root cause. Additionally, she totally missed a hormone imbalance. If she had asked where I was in my cycle when the blood was drawn, she would have seen it right away. I went to another provider with my labs and she immediately pointed it out. If she hadn't been so rushed because already at 8am they are operating an hour behind schedule, maybe she would have had time to see that? Lastly, I got a bill from my insurance for over 300 dollars due out of pocket for my labs. When I called them they told me it was because of how the clinic billed. They bill at an extremely high rate, way more than the market average. For reference they billed my insurance over 3000 dollars for routine labs - my insurance said comparable lab prices are around 500-800 for the same labs. Since my labs are covered 100% after deductible, I am left with a 300 dollar bill, because thankfully my deductible is low. However, if it was higher, I could have had to foot the whole bill! So be careful of this if you get blood work here, make sure you know what your plan pays for labs and be prepared to pay the difference due to their high billing rate. I have to say, I would give my provider another chance but the office itself killed it for me and I won't be back. If you want just another money hungry, pill pushing doctor, this is the place for you. If you want genuine care that gets to the root of your issue and sees you as a holistic being, look elsewhere. read more

Dr. Lutz has an AMAZING team, starting with her incredibly thorough Medical Assistant Barry. He works alongside Dr. Lutz with remarkable synergy. He asks all the right questions, and truly cares about giving you the right kind of tests that you need. Truly an amazing team. Dr Lutz also has a fantastic front office staff -- Edlyn and Amber are very warm, friendly and efficient! Thank you Dr. Lutz, Barry, Edlyn and Amber -- y'all are AMAZING and I'm so happy to have found you!! read more

The staff is friendly, and after my first visit it was easy to make a follow up appointment.

Was looking for a doctor to clear up a few things I put off due to Covid. Went to yelp, found this place and gave them a shot. Was impressed from the minute I walked in. The staff was professional and friendly. Seemed like a good team vibe going. Dr Lutz is great. Professional, intelligent, nice and communicated everything. Recommend a surgeon that turned out to be great as well. These people made me feel at ease. Dr Lutz is my new doctor. Highly recommend. read more

I like the staff here and that blood work is done in house but the wait times are ridiculous. First appt waited almost an hour second time over 30 min and when I asked if it's normal to always wait so long the receptionist asked me "what's a long time?" And then minimized the time. I corrected her time, and then proceeded to wait another 25 min to see the dr. In all over 1 hr waiting again... I think it's time I find a new doctors office! Update: unfortunately I also got a huge bill for the blood work bc they charge way more than "standard" pricing and I had to cover the rest. Won't be going back. read more

I am SOOOOO happy I found this place. Everyone from the front desk to nurses to the doctor are absolutely amazing. They are so thorough, listen to your concerns with great intent and are extremely caring. I truly feel like they treat me like family here and I couldn't be more grateful. If you're looking for a new doctor you have to give this place a try. You won't regret it. read more

I'm so pleased to have found this amazing Office. I'm always taken care of in the most professional and caring way. All staff from the front desk to Dr. Lutz is just top notch. I appreciate the care by all staff no matter what day my appointment falls on. Very attentive, concerned, thorough, thoughtful team. I cannot be more pleased with my experience with this team. Grateful to be in the care of this professional office. read more

There are not enough positive words to share about Dr. Lutz and everyone at Lutz Get Healthy! I am a fairly new patient to the practice and I have been cared for in the very best way anyone could ever ask for each time I've been seen. Proactivity and teamwork is key here and I am all about it! Dr. Lutz is obviously extremely knowledgeable and experienced and has the highest respect for all. She listens to you! The staff is always kind, professional, welcoming and very supportive. I'm so glad to have my primary provider team who I can count on and genuinely praise! Thank you to the Lutz Get Healthy Team for your amazing care! read more

The entire staff here is awesome! Easy quick appointments and everyone is so friendly and willing to listen.

I have been going here for almost a year now. I knew from the moment i walked in this was gonna be my forever provider. When i tell you EVERYONE is so so amazing i mean it. They have the friendliest medical staff. This place is not your average doctors office it feels like home. I am so beyond happy i found this place, i adore and appreciate every soul there ! XOXO MARISSA read more

Still amazing! Dr. V, Edlyn and her entire team are wonderful. They provide "old school" medical care, i.e. they get to know you as a person, they don't hurry you at your appointment and they give you 100% of their attention. They really care that you feel better, you are not just a 15 minute opening in the schedule used to meet productivity. I'm very picky about my doctors and was pretty sure I'd never find what I was looking for - Dr. Lutz and staff are all of that and more. I'm so grateful I found them. I'm so grateful to them that they do what they do how they do. read more

I always have to laugh when you try and get an appointment as a potential new client. I signed up for an appt and a callback 3 times for this place, called and left 2 voicemails and no communication. This is likely how they treat a lot of their patients so glad I found out now. read more

Had to get a recent physical for school. Getting an appointment was easy and within a reasonable time frame. Constant appointment reminders are a plus. Filed out all my new patient paperwork online making my initial consult even easier. Front office staff and MA were very efficient and polite. Dr. Lutz was kind and thorough. I did have to go back for lab work, it's very convenient handling this onsite is possible. This office even offers weekend appointments which helps since I work full time and am a full time student. read more

Dr. Lutz takes care of our entire family! All of our extended family and friends that we have sent in always mentioned the personal attention and quality of care they received from Dr. Lutz and her staff. 6 out of 5 stars from the Ferrat Family! read more

Lutz Get Healthy - Lutz Get Healthy featured on Sonoran Living AZ ABC 15! - Family Practice Near Me - Gilbert, Arizona

I've been so impressed with Lutz Get Healthy! Each visit has been such great experience. Regardless of who I've met with, they have been kind, thorough and incredibly helpful. What a relief to find such a great Dr office! My kids have been seen there as well. read more

It's been a long time since I have seen a doctors office where the front end staff and back end staff worked so efficiently. Clean, professional, and efficient. What more could you ask for? I'm so happy we found this place. read more

Front office staff is professional. However Dr. Lutz's male medical assistant has always made very inappropriate comments to me every time he has roomed me. I've reached out to address his misconduct but my concerns have been ignored. I can assume by their lack of response that they chose to condone his inappropriate behavior. read more

I would 100% recommend this office to anyone. I felt cared for and they didn't look over anything they addressed all my concerns and thoroughly went through every aspect of my problems. I was not rushed, every employee cared for me, and the office is very clean and beautiful. They just moved and it was super easy to find. I can't explain how happy I am to have found this place when looking for a primary doctor. Thank you! read more

Today was my first visit to the office. staff and Dr. Lutz. They did send me a text message asking for a very brief review,of course it was an easy 5 stars. But I decided that didn't really do the team justice so I went on Yelp and no surprise their overall team rating is also a 5 star. I only do reviews when the service is really great or really bad. I try to use specifics either way to give credibility to the review. Because I always read reviews on all businesses or services before going, I can tell when someone is not giving a serious review, so can owners. When the review is a one star and has profane comments or just ignorant complaints and no real issue, I move on, again so do owners/managers, as they do respond to a serious review especially if it's a bad one. I'm happy to say that the Lutz team has easily earned my praise. From the time I arrived I had time to sit and listen. When you overhear every customer pretty much saying the same thing, again and again, " you guys are best" or "we love coming here, you take such great care of us", you observe a pattern of great behaviors and service towards the customers. And it got better for me, I was brought in by Barry, hope I got his name right, who was personable and professional and took me through all of the pre screening and finished with drawing blood for the lab work. Then Dr. Lutz came in with associate/assistant to complete my annual physical exam. She covered all the info I had provided and listened carefully to my questions and comments and my own physical history. She does have a habit of using "my friend" a lot, buts it's actually very enduring. It's the kind of infectious positivity that all of the team members show. I also noticed how busy they are as the office was packed on my way out. I felt fortunate that I was not only able to get an appointment for my first visit, but also to be seen by Dr. Lutz. She is really a caring and attentive doctor, rare these days, great bedside manner even though I was sitting on a comfy sofa. As doctor's visit go, it was pain free and a funny friendly experience, I say funny because my birthdate went from 1992, to 1972, to my correct birthdate of 1952, but they made me younger, it could have been older! Thanks again team! Will Sivilli read more

I haven't been to the doctor in years... pretty healthy but needed the 40 year old health checkup... got in fast, Dr Litz was very thorough and did above and beyond health checks... and she found a few things that other doctors had missed.... small town family practice feel. She even called me personally with my results! read more

Absolutely recommend Lutz get healthy. Megan is the only provider that has fully listened to my concerns and took them seriously. I am so thankful to be going to this office. read more

I had one appointment with Dr Lutz so far and was really pleased- it was just what we were looking for (my husband is going to see her too). it feels more personal than a big company and the follow-up was awesome. read more

Finally found a place that actually cares about their patients. The Dr.Lutz and staff is amazing. . Efficient and quick.

In the past I said I'm giving up on trying to find a good doctor that actually cares about my needs. I am happy to say that the Lutz crew is amazing. I called for an appointment and they fit me in the next day after my work hours. These people are so nice and caring. Every time that I call, someone immediately picks up. No getting put on hold! Also, the patient room is very neat, clean, and smells good! read more

During this time of the year, it was hard to get a medical appointment at any facility. Luckily, I found Lutz Get Healthy because it was a wonderful experience from beginning to end. I called first thing when the office opened and to my surprise, they were able to schedule my whole family as new patients for the same day. The office was very new and clean. The staff were all very friendly and even made us laugh a couple of times even though we weren't feeling well. They did a thorough screening and took all the necessary tests to make sure they could provide the best diagnosis. We left the office very happy and plan to use this office from now on for our medical needs. Highly recommend Lutz Get Healthy! read more

I have been to Dr. Lutz multiple times now. Once for Covid testing and a couple times for my kids and I with common illnesses and every time was amazing! I was able to get in quickly and always feel so important and taken care of! This is for sure the best place to go for you and your family's health needs. read more

My family and I moved from North Dakota last fall. After living there our whole lives, everything here is new to us. I was so worried about finding us a good family practice. Today I had my first appointment at Lutz and it was everything we had in North Dakota and more! Thank you for taking the time to ask me questions but most of all for listening to me and not rushing me out the door. So grateful to all the staff and we now have our new primary care with Dr Lutz! read more

Always amazing staff and service. They show they care! I alway feel welcome, office is cute and clean. Definitely recommend for your PCP!

Lutz Get Healthy is a godsend. Dr. Lutz and staff are simply amazing and the best choice I have ever made in a healthcare situation. Victoria is so very welcoming and does not treat you as a patient number but rather intensely interested in what your concerns are without an air of aloofness. Tara is the best and because I came from a stuffy former primary care, I was in awe of immediate response. The medical staff rocks. In short, I feel an invite for the holidays is not out of line, just like family and I will spread the word. read more

My husband, brother, and I made an appointment to get covid testing done before we went to visit our parents and grandparents. She was very kind and friendly and we didn't feel rushed at all! Definitely recommend coming to see her for any health questions as she is very knowledgeable and will see her in the future! Thank you! read more

I have never been to a doctors office quite like this before! You feel so cared for and are treated like family by EVERY member of Dr. Lutz staff. They are hands-down the kindest and most amazing people! It is easy to schedule, they are always on time, and always take the time to actually listen and help you find answers. I now tell everyone I know about Dr. lutz! I can't recommend Lutz Get Healthy enough! read more

So far so good. My wife and one of my daughters went there after I researched (as well as I could) medical practitioners who are patient centric. It was also important for the ladies in my life to have someone who could see their side more easily, which generally means female. In any case, I got nothing but good reviews from my family about this practice, and since I wasn't too happy with my doctor I decided to give this practice a try. I'm glad I did and so far I have been very pleasantly surprised of how patient oriented everyone is. I don't need to be prescribed a pill for every single malady that comes along. I want my doctor to take the very conservative route of trying every alternative available before medication becomes the necessity. In this case I believe I've found the right person and I would highly recommend Victoria Lutz (Vicky) and her staff...of course unless you need to be prescribed a wonder pill for every thing that ails you...in that case I have another recommendation and the reason I left that individual to come here. read more

Dr Lutz is great!! She really goes out of her way and she listens doesn't just rush you in and out!!

A breath of fresh air!!! Dr. Lutz and her entire crew are well like something out of the past! What going to your doctor used to be like. By that I mean she makes your health care personal! When you call her office someone in her office answers the phone! No call centers, no portals, her team! The team that gets to know you more with every call and every visit! You are not a number in her office, every team member that I have interacted with takes their time to get to know you as a person. Each one is passionate about their role they are playing in your healthcare. I am writing this review as someone who has been in a direct patient care role for the last 22 years and has been searching for a PCP and an office that remembers what healthcare is supposed to be, A PERSONAL EXPERIENCE. Not something that fits inside of a box that a Board of Directors and Executives have drawn the lines for. Dr. Lutz and her team take the time to listen to what you are saying and together with your input out together figure out what is best for you, what is or could be going on with you. If you have something going on she looks at the whole picture and if that picture is unclear she puts in the extra effort and time it takes to really try and determine what is going on and does not just throw a dozen different medications at you that "may" fix what is happening. Grateful and blessed she remembers what "Practicing Medicine" is supposed to be. A personal relationship between a patient and their doctor! an experience not a battle. Dr. Lutz please don't ever stop being the provider you are, there are few of you left! read more