I've had more than my share of bumps and scratches in the past few years and I am so happy that…read moreCharlton City Auto Body was recommended to me. They are polite, on time and I think very reasonable. Excellent people to work with.

I am an extremely fussy vehicle owner in regards to paint and related body defects/repairs. Steve…read moreCove and his workers were nothing short of total Excellence on repairs to my 2015 Lexus LX570 SUV which is my baby! Paint work and related body work was nothing short of spectacular!!! Vehicle was very well cleaned before being returned to me in A1 condition!! Prompt, professional and quality service, can't get much better than that !!!

Job well done! What more can you say, I got lucky, even I know some jobs just fester, you start…read morewith the original diagnostics and then you end up opening up a can of worms , when more than one thing is wrong, like squeaking noise under the hood, think it's a fan belt or a pulley ends up being a water pump and the pulley and the belt, some people don't realize this, they think that they are getting ripped off, they fix what is wrong, they let you know, they give an honest estimate , if you get lucky you get lucky it's just that simple, honest and professional, just what I wanted! And I thank you!

Awful service. They don't like working on older cars. I brought my car in for an alignment after…read moreall four struts were replaced. One of their service guys threw a fit about the age of the vehicle, and the fact that the steering rack was leaking. I was aware of the leak, but it wasn't worth the expense to have it repaired. Then he proceded to rudely mention everything he possibly could list off that was wrong with the car. He actually mentioned that there was a zip tie holding the ABS sensor wire out of the way. Seriously?!? Have these guys ever worked on an old car? When a little tab that holds a wire in place rusts away, I'm not going to replace frame members just to secure a wire! A zip tie works just fine! So, after enduring his litany of complaints, and rudeness, he deliberately misaligned my car. When I drove it in, it was tracking straight. After I got it back from them, I had to turn the wheel about a quarter turn left to get the car to track straight while driving. I brought it to another shop 2 days later who re-aligned it for me. They also gave me a printout of the adjustments they made and strongly suggested I return to Country auto with their paperwork to demand a refund! Needless to say, after they were done with the car it tracked straight again and I will NEVER go back to country auto!

The metal work done here was amazing. They worked everything out and you could not tell that the…read morecar was ever hit. The other half of the job though was where I had my problem. Prior painting they did not bother to remove weatherstripping so there was a lot of overspray that I carefully had to pick off of the black rubber window lining with a razor blade. The paint quality also had me upset as there were many little marks in it almost as if bits of dirt had gotten stuck in the paint while it was drying and some sections of it had an orange-peel like texture. These things may go unnoticed by the typical driver but to a car enthusiast they stick out.

This is the most unprofessional garage ever dealt with they have no respect for people who only…read morehave one car they have my car for over three weeks and still haven't worked on it

They are one of my two "go to" garages in the area. Very knowledgeable and great work.read more

I had a truck that recently got "repaired" here. I was not the customer, the dealership (Bertera…read moreNissan - don't buy a car from them) that I bought the truck from was the customer because they were responsible for the repair. The repair was absolutely terrible, they had 2 chances to attempt to fix the problem and both times it came back worse then it did when it went in. The second time I got it back it still had tape stuck to the roof that I had to climb up on and peel off and clean the residue. I was stuck between a bodyshop telling me that the dealership wouldn't pay for the correct repair and the dealership telling me that they didn't tell the bodyshop how to fix it but just to fix it. Being a professional mechanic I was amazed that any repair shop would let a job of this poor quality leave their shop with their name on it, no matter the circumstances. All and all I ended up bringing the truck to a different bodyshop and paid to get it repaired myself and it came out perfect the very first time

If I could put NO STARS I would, they simply were giving my car an oil change and then suggested a…read moretire rotation in which wasn't done correctly. I use my car the next day and there's a very loud noise as if the tires are "wabbling" and about to fall off. When I came to the shop to speak about it the owner wanted nothing to do with me. He said don't accuse him of faulty work. When the employee told me they aren't qualified enough to even be there, and going there for an oil change is like "going to the book store" for a car. Basically the worst experience and they couldn't even help me. Horrible place

they're pretty decent but the price could be cheaper. Sometimes they quote you times and it's not…read moredone on those times, sometimes hours later - I do understand a call out or two can skew things but should probably keep customers that are waiting on specific times a call. otherwise they're not bad.

A $4000 job ended up costing $12000 for a replacement motor on our truck. We were lied to several…read moretimes about the job as progress continued and so did the price increase. Whatever you do get a quote for the full amount for repairs or you will be taken advantage and lied too.

I have found precision Auto body to be very courteous pleasant and helpful to me as a customer and…read moreEddy has been especially helpful! I am very grateful and would not hesitate to refer anyone to them for their vehicle. Thank you very much! D

I was recommended to go to Precision I am glad I did. A truck backed into me damaging my Kia Forte…read morethey damaged the bumper and hood. I brought it to Precision it took three weeks which was fine since the other company's insurance was paying for my rental but when I picked up my car it was like I was driving it of the car lot . They cleaned the inside and outside and my tires. The employees are very friendly and professional I never felt uncomfortable. Needless to say I will be telling everyone to go to Precision.

Look no further than the body shop appraiser. Justin has been doing this for a long time & knows…read moreabout the value of all vehicles. He is super knowledgeable about the process and will always keep you informed. Justin knows how to deal with these insurance companies and will get you a fair settlement. Thanks to the body shop appraiser, I am able to put down a nice deposit on another vehicle.

Once I called and Spoke with Justin I knew he was the person who could help me. He explained…read moreeverything. Walked me thru steps of process. He keep me informed of progress of case. Very Happy with his settlement he got me from insurance co. Highly recommend him.