Depends on who you ask. Their products are not bad. They are not considered a high-end product and…read moreof course they don't sell at highend prices. They are known for the bath bombs but they offer more than that. They also sells soap, hair products, facial products, body lotions and much more. Their products are made with natural ingredients. I have shopped at their store before and online as well. Everytime you purchase something from them, they will give you a small sample product to try. One downsize is that because everything is handmade, if there is a particular popular product that you like, they might not have it instock.

Everyone was very generous and nice but specially Asal! She helped me a lot and she was the…read moresweetest hope to get help from her again!

This cute store is all about soap! They don't allow photos in the store (I spotted the sign before…read moreentering) and put my phone away so I wouldn't be tempted. They have a variety of soaps from different makers and they make it easy to smell them so you can find your favorites before purchasing. They even have bags of coffee beans to reset your nose between sniffs. The staff was friendly and there's a great variety. It's a little more hidden than some of the other shops but worth checking out. It's a great spot for gifts or to find a new favorite for yourself.

The exceedingly friendly, welcoming and helpful shopkeep who introduced himself to us is also the…read morecreator of these wonderful, hand-made soaps, all of them of excellent quality, and boasting wonderful aromas. Our favorite, and also their best seller, was the "Vancouver Rain", of which we took home a bar, and my wife absolutely adores. This is the sort of small business that deserves all the attention and accolades it can get, and is a new favorite spot to stop on Granville Island, despite being a little difficult to find. Very recommended for any and all visitors, locals and tourists alike!

I love this location, the staff is always friendly and i can always find the items I'm looking for…read moreat a great price.

Nice store. I didn't know The Body Shop is still around. There is a giant hand washing basin for…read moreyou to test out their exfoliating scrubs and they have a few lotion tester for you to try out. The store is quite small and crammed. I do like their products. Staffs are helpful here

This is, hands down, the best perfume shopping experience I've ever had…read more I'm on vacation, and my favorite thing to buy as a souvenir is perfume. Every time I wear it I'm reminded of the wonderful time I had. Buying from Naz was just the best. She is so knowledgeable and the shopping experience was so personalized. She asks you to sit at her counter and asks you questions about what you like. She sprays scents on test strips and labels them so you can keep track of what you like. Between scents you cleanse your palette with coffee beans. We nailed down what I liked to two scents, I couldn't decide on which one I liked better so I bought both. The quality of these niche brands can't compare to more mainstream brands. If you're visiting Vancouver or a local, go treat yourself to meeting Naz and having your olfactory senses stimulated in the best way.

On our regular stroll in downtown Vancouver, we came across this beautiful antique building and so…read morehere we are admiring this magnificent architectural marvel when we happen to notice this sign named "The perfume shop" . Us being hyperosmias (super smellers) we enter this tiny boutique shop. I must say first that the customer service is par excellence. Nasrin, the owner is a super friendly, knowledgeable and well spoken lady with beautiful smile. She greets you and ask your taste in smell/Olfaction. If you are a person with special sense of smell then do visit here and pick up your niche fragrance. After various testers n preference suggestion, my man chose Nasamotto black afghan and mancera red tobacco only. It was because i gave him a budget to shop within $300 for perfume as he always end up buying $1000 worth of perfumes. So this store is very budget friendly. The perfumes are all natural fragrances or mostly they are chemical free. Many other names like amouge, royal crown,rasasi etc etc can be found hidden here. I wish , i had not spent money on those expensive brands like Tom ford , creed and Louis Vuitton. I m definitely recommending you guys to check this place whenever possible. Loved it.

As a beauty industry expert, I can say with confidence that the Shifeon experience is special…read more Their brand curation is exceptional and the team so so knowledgable. You must come here for an elevated beauty retail experience. It's fun warm and inviting. Today they're having a 23rd "beautiversary" and there are great deals in store and even a prize wheel !!! I won sole deluxe product samples and a really cool hydrating mask. This is an example or retail done right ! So interactive and experiential ! They carry notable, tried and true brand as well as unique luxury products to really take your beauty regimen to the next level!

This little skincare and makeup store has been around for a long time. I find that they have…read moreskincare and makeup lines that other department stores do not carry. Some of the lines are from Europe or Asia that usually private spas would carry. The staff there try their best to help you find the right products and will tell you the special deals that are occurring at that time. Lately, I noticed that they are carrying more and more Korean skincare products like sheet masks which I love to use ! Imagine the surprise when I discovered that when I check in on Yelp at the store I get a gift!!!! I was super excited to discover that the gift was a Korean brand of sheet mask! Yes, it may only be one sheet but it's worth $10! Wow! What a treat! I also found some Sailormoon related makeup too! Too cool!

Been a while... i usually try to order online since i am not tempted to buy the whole store... went…read morein today for one item, came out with 3...Same amazing products and great customer service. Knowledgeable, friendly, highly recommend!!!

DO NOT SHOP AT ANY SAGE. THE ESSENTIAL OILS ARE VERY BAD AND DIFFUSERS ARE A RIP OFF! NOTE" THE…read moreCLAY AND CERAMIC DIFFUSERS BREAK AND WILL NOT BE REPLACED UNDER LIFETIME GUARANTEE ". I only had this diffuser for 4 months.It's such a shameful and pathetic place. Sure smells good and looks nice but the sales people and manager Sean are ROCK Bottom. Sales staff Happily told me they replace broken items under their guarantee when I bought 2 diffusers and asked questions about replacement policy. But they didn't tell me The BREAKABLE covers aren't included in the guarantee. If I knew that- I would not have bought the most expensive Breakable ceramic diffuser! I asked because the cover *is breakable- ceramic, clay etc* It was their most expensive one over $180. 'YES', sales person said at Christmas ---'we even replace without a receipt!' ...Wow, great!...as I stupidly believe them and walked out satisfied .... And last week, the sales person said' No problem...we will call you when the cover arrives... And today when when it came time to see if the replacement arrived...ALL HELL broke loose. They accuse me of being ' rude' for trying to explain to sales guy what we were told about the guarantee...as HE kept interupting me. We Tried to explain to manager Sean what the sales people told us but were shut down by the ugly and angry look on his face before we got a chance to talk...He said:' it could take months or a year to get a cover...if somehow we have an extra one lying around.' WHAT? Sean sneered at us when I said: You need to hear us out- perhaps your extra staff at Christmas said the wrong things to us?. Sean snapped back with a laugh: We don't have Christmas Staff' Do you want to be demeaned? I don't. Being sneered and laughed at makes for unsettled people. I thought since Sage told us broken items will be guaranteed and replaced, Management would agree: Im sorry they said that, it's not true but since this is on us and we value our customer- here is a replacement diffuser for you. But they weren't specific when I bought: Hey- you dumb, dumb customer- there is The diffuser and there is The cover. TWO DIFFERENT THINGS. SAGE HAS A NASTY, HIDDEN POLICY that allows Staff to abuse customers. I have never been so degraded in my life. Your hidden policy of replacing broken diffusers are not clear and sales team lies and is not transparent. Hey, these covers are breakable and that's why I asked them to explain guarantee. Sean and his sales boy just both attacked us like two very angry and entitled people. Like a cat fight...how stupid!. No wonder this world has issues. It starts in the community- street level. If I can't be treated with kindness at Sage....then how can we expect people to behave in bigger, more important issues. I have never seen two sales people chew me and spit me out like a piece of garbage over a diffuser! Sage: You lost my respect. I despise you on Robson and I will never go back to any Sage store...even though i have periodically shopped for more than 20 years. And I will make my experience known. I spent $400 on that one sale and you treat my husband and I like filthy garbage. They caused me a lot of emotional streaa. When I ask if a breakable item is under guarantee and I am told Yes, I expect that to be true.People: don't shop here! There are better diffusers, certainly better quality essential oils online. . through well.ca or Whole foods or a Natural food store. Gawd... Consumer advocates will know about this egregious behaviour and lack of transparency.

This Aesop location is very unique - they are all different from one another. The space feels airy…read moreand open. The gentlemen working was helpful and offered many samples to take home. Will return to buy essentials before Fall/Winter.

New location open in Kits of this beautiful line of natural skincare products from the Australian…read morecompany Aesop! Love the fragrances in the products and can't wait to try the skincare samples the lovely employee working there gave me! She was very helpful and knowledgable. Pretty Pricy but I'm sure the products are well worth it based on their quality! The carry hair, body, and skincare products for women and men! Happy hunting

Shifeon has a new shop! No longer a dingy little shop wedged in a crack , but a very shiny new…read moreshop! It's still on Robson, between Jervis and Bute. This is where I come for new collection nail polish. They have every possible shade of OPI available! The collections are so quick to update that I can always find the newest collections of OPI there (in stores) before anywhere else. They carry new collections in all the other brands too. Pretty much if you can't find the nail polish/product you want at your local drug store, you can almost definitely find it here! Buy more, and the price comes down per bottle. It starts off at just under $10. With each extra bottle you buy, the price comes down by a $1 per bottle! It's a pretty sweet deal for a nail polish addict - me!!! The staff... I never want to talk to them because they can be so pushy. Although I have no problem saying no, they are relentless! The trick is to tell them you already know what you want. I still browse the shop sometimes out of curiosity. The rest of the stuff are pretty pricey, so I don't buy anything from them, except nail polish!

I never knew there was a Shifeon on Robson until they moved to this bigger location. I agree that…read morethe sales in the store do follow you around but when I told them upfront "I'm just browsing" they were pretty chill with it and backed off. After looking around and I wanted some assistance, I turned around trying to catch someone, I got eye contact right away which was nice (she was standing pretty far too). I don't like pushy sales bc it turns me off and I leave the store but knowing that someone acknowledges my presence w/o feeling pressured to purchase is a gold star. I was looking for something to lighten up my break out marks and the sales, Mandy, recommended me this serum from Green Envee (1st time) and Guinot (2nd time). Both worked like a charm and I how they have lots of different products and brands! Plus a bonus Sanrio corner (my favourite)!! Whether if I make a small purchase, big purchase or even no purchase at all, they gave me lots of free samples to try out! I literally got a routine set sample for both my mom and I w/o dropping a penny down one time! What more can I ask for? Another reason why I return to this store is their buy $50 get $10 coupon (for the following quarter mths). Its a way to do business keeping ur customers but if the prices are the same for some of the brands you can find elsewhere ie. The Bay, Sephora, Murale, etc. why not get it here when u can get a $10 coupon for future purchase, gift with purchase (depending on which brands) and lots of free samples? The Bay offers 10% cosmetics and fragrances from time to time only and gift with purchases (certain times for each brands), Sephora offers points... no gift with purchase and sometimes 10-15% off Sephora days and no samples or rarely... Murale offers optimum points - that's it!