As a beauty industry expert, I can say with confidence that the Shifeon experience is special. Their brand curation is exceptional and the team so so knowledgable. You must come here for an elevated beauty retail experience. It's fun warm and inviting. Today they're having a 23rd "beautiversary" and there are great deals in store and even a prize wheel !!! I won sole deluxe product samples and a really cool hydrating mask. This is an example or retail done right ! So interactive and experiential ! They carry notable, tried and true brand as well as unique luxury products to really take your beauty regimen to the next level! read more

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This little skincare and makeup store has been around for a long time. I find that they have skincare and makeup lines that other department stores do not carry. Some of the lines are from Europe or Asia that usually private spas would carry. The staff there try their best to help you find the right products and will tell you the special deals that are occurring at that time. Lately, I noticed that they are carrying more and more Korean skincare products like sheet masks which I love to use ! Imagine the surprise when I discovered that when I check in on Yelp at the store I get a gift!!!! I was super excited to discover that the gift was a Korean brand of sheet mask! Yes, it may only be one sheet but it's worth $10! Wow! What a treat! I also found some Sailormoon related makeup too! Too cool! read more

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Ok I guess if you know me worth a lick you've heard me say this a ton of times... 'Beauty is Transitory!'... Usually when I say this I get the WTF look and/or the deer caught between the headlights look! Haha! Transitory... as in swiftly passing... i.e. beauty does not last... Ok given my views on the transitory nature of beauty what the heck am I doing in Cosmetic/Beauty store? hahah! I was looking for a good exfoliant and a good moisturizer. I've been using the OTC stuff and I wanted to get something a little better. My friend FF works at Shifeon and she has been on me constantly to come by her store! Well I finally made it and I'm glad I did! I enjoyed my experience at Shifeon. Centrally located at Oakridge Mall this store is a gem! The store is tidy, and attractive looking. The staff acknowledged my presences but were not overly aggressive trying to sell me something. I had to approach them and ask them questions before I received some individual attention. I can't remember the girl's name that I talked to but I found her knowledgeable. She also asked me questions about my skin. I told her my skin (face) felt especially dry in the winter. She did not assume things about me. She made an effort to get to know me (come to think of it maybe she was trying to pick me up?! Hahaha)! Look at all the stuff I got!!! I purchased an exfoliant and a moisturizer and I got *8* sample tubes!!! I got eye serum, after-shave, cleansers, wash off, facial mask... and a $10 off coupon on my next purchase! Wow! Groovy!!! Also, I like how the girl took the time to explain to me how to use each of the samples and how frequently I could use them. Overall, I'm trying to make a point to look after myself better. If you're willing to pay a bit more and get better service and better beauty products Shifeon is worth a gander... read more

Shifeon - Cosmetics & Beauty Supply Near Me - Richmond, British Columbia

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Just found out they sell Eminence products! now don't have to wait until the annual spa trade show in DT Vancouver lol. of course, this organic line isn't cheap but well worth the long-term looks. Impressed by its round glass table in the back, for sit-down consultation. Even carry some Hello Kitty gadgets, though not the pencil variety but for the home stuff: soap dispensers shaped like a cat or kitten or whatever it is. Pink too, yikes. Impressive customer service, she gave me a napkin to wipe off the tester for the gel facial cleanser. read more

I have always passed this store, and I have been going to Oakridge forever! I thought it was a simply a perfume store, so I never bothered going in. My doctor told me this is where she buys her skin care line (can't remember which), and I wanted to check out the Dermalogica line, upon recommendation of the esthetician I saw for a facial. The sales staff were either shy or spoke limited english, so she wasn't forthcoming about much. My second visit, I noticed that you there's a Reward Card for Dermalogica purchases (buy $300, get $15 in certificates) that wasn't mentioned to me in the first visit. They were able to give me credit for the previous purchase because they keep track of their "members" by phone number. Members get a $10 certificate for every $50 spent, valid for three months starting the following month. Essentially, 20% off, which is a pretty sweet deal. Apparently you can use all the certificates at once, so you can get product for free (but of course, if you spend $50 pre-tax, pre-certificate, you'll get another $10....how they keep you coming back!) I don't know about the rest of the products, but their Dermalogica prices aren't marked up higher than anywhere else. They would've earned 5-stars from me if the sales staff were more knowledgeable. You have to know your stuff going in there, because with all the products they sell, there's no way they would know everything about all the lines. Find a good esthetician and rely on her for advice. As for price, if you find your line here, it seems to be as good as it gets! read more

Compared to their store on Robson, I'd rather take the longer drive down to Robson. I've been to this store a few times and I wasn't too happy with the service. One time I stood in the store for a good 5 minutes browsing ard the store and finally stopped in front of one section, no one came over to ask if I needed help or even shout across to acknowledge my presence. The 3 girls were literally standing behind the counter chit chatting amongst themselves. I felt uncomfortable so I left. The next time I see the owner in Robson, I will let her know so she is aware of what's going on when no one is monitoring the staff. Another time that I came here to make a purchase, the staff didn't even ask me if I was a member of your store (I actually am) and she didn't give me any samples. The experience from this store was an 360 degree turn over compared to Robson's :( read more

I love eminence so I saw that they sell it here and they give you a $10 coupon for every $50 you spend. The only reason Im giving this review one star less is that the girl stood there while I was looking at the products, I told her I wanted to look abit but she stood there ... very awkward. In the end they gave me a ton of samples and were very friendly after I spent a couple hundred. Will go again but next time I"ll have to ask the sales girl to let me just look first then ask. read more

If you are in need of some good quality facial products, then Shifeon may be for you. Located inside the convenient Oakridge mall, you will find the most explicit luxurious brands ranging from nail polish to serums. The store is nice and clean and people there are super friendly and helpful if you ever need advice on certain products. They do have some high-end products for facial products from Sweden etc and I think you probably can't get from anywhere else. They always have promotions such as 10$ off coupons if you spend 50$ etc. If you are ever unsure if a product is good for you or not, just ask them for a sample and they are always generous with that!! read more

There is no Sephora in Oakridge and I hope they put one there someday soon because they are my top choice. Aside from Shifeon, Murale is another beauty store in Oakridge. I visit both Shifeon and Murale (right across each other) the same day to look at the specials they have. Shifeon often has specials for different brands each time. I like Darphin so they usually have a gift bag if you spend over a certain amount. Also, they give tooonnneeess of samples. Which is really helpful in experimenting the product before buying! Murale doesn't have that - just the optimum points and I only like to buy when it is 10X or 20X the points weekend. Murale does not give specials. There is always staff to assist you as soon as you enter the store, which I like for make up and skin care products because I usually have questions. Their specials for each brand changes all the time. I usually like Darphin and they have bonus rewards if you spend a certain amount throughout the year. They also have gift certificates of $10 for every $50 you spend. You can use it for your next purchase with an expiry date of 3 months. This comes in handy. I have seen Sothy's, Phytomer, and Guerlain specials too. This is one store that does carry Phytomer (neither Sephora nor Murale do). They also give lots of samples which is really helpful. Even with the specials of if you spend a certain amount, you get the gift bag they will still give the gift bag if you spend very close to that amount (ie: $220 versus $250). But I did go recently and the one lady did not do it this time even though I have come to this store for years and they were much more lenient, which I appreciated. Perhaps it depends on the staff you work with that day. To comment on a previous post regarding the different smell of the perfume, my guess would be that the perfume is authentic, however, that particular item may have been old and stale. I have also purchased perfume where it was stale (not here but another store) and the smell is definitely not the same. I would have returned it and let them smell it along with your receipt with proof of purchase of a recent date and they should have exchanged it. read more

Very nice and helpful staff. The store stocks all the best brands of nail polishes and accessories. Top of the lines of skin care products from spas (Yonka, Darphin, Thalgo, Guerlain, ect. I always buy my nail polishes here because they have all the latest collections here and always in stock. read more

A long time ago i bought a limited edition Anna Sui perfume. When it ran out i looked everywhere for it. I finally found it at Shifeon. Last bottle. I was so happy they had it, i bought it right away. I went home and looked at what i bought.. the perfume wasn't even in plastic wrap.. it was just in the box.. and the box wasn't brand new looking either. i took it out and inspected the bottle.. the bottom was a little dusty.. I thought it might have been the tester.. But regardless if it was used or not i really like the fragrance and decided to keep it. Once i sprayed it i notice it smelled different from the one i had before.. i don't know how to explain it.. but i have this feeling it's not the original product.. Once in a while i would give it a spray.. but the smell is just not at all the same as it was before. A few months later.. i went to Oakridge looking for Anna Sui perfumes again.. i didn't like the one i already had.. so i started off looking at the bay but they didn't sell Anna Sui.. so i went to Shifeon again.. i thought I'd give it another chance.. i ended up buying a newer perfume.. After i got home i noticed that the plastic wrapping was done by themselves.. I don't know how to explain it.. but the clear plastic wraps done by the manufacture are done so that there's no tape where the seems are, instead, the plastic is stuck together. But the one i bought was clearly a plastic wrap they put on it themselves.. Bottom line is.. I question the authenticity of this store.. read more

Bad customer service, good products. I always buy my toothpaste from here surprisingly, it is called lebon and is a great more natural toothpaste option. They used to keep this product in the front of the Oakridge store for a while as I suppose it was a new line for them to carry. However when I came to purchase later on and noticed it was not in the front and I could not easily locate it myself I asked the sales associate. I asked where is your lebon toothpaste and she just stared at me saying nothing. I then asked again toothpaste? And she looked at me like I was crazy and just said no, not this store. A little confused I looked around some more and then found it, I showed her the product and politely said this is what I was looking for. She said nothing s rudely stormed off speaking Chinese to her other asked associate whole also said they did not sell toothpaste. Mind you this store is very small and they would have just thrown $30 out the window (the cost of the toothpaste). read more

lovely and friendly staff. owner daughter has helped my complexion since i just move to vancouver. price isnt cheap but works well for me. organic line of products are really good too read more