This location is downstairs across from Cheesecake Factory and next to a Starbucks. Any basic white girls dream! The staff at every Lush I've been to have always been friendly and welcoming with samples and recommendations on products to help with any body care need. read more

Went to re-up on some bath bombs & body lotion, but Miss Nikki was well informed on the products for curly & coily hair, which i haven't had a chance to try yet, so I'm excited to give em a try. read more

Lush - Thanks Miss Nikki, your knowledge of LUSH products was soo helpful! - Cosmetics & Beauty Supply Near Me - Orlando, Florida

The associates that were working made sure to welcome us as we walked in. They were friendly, attentive, and even suggested the sanrio collaboration, since they saw my hello kitty hair clip. A very well kept store. They were even patient with my friend's son who was having fun there. I made sure to stock up on my karma, soap. read more

Lush - Cosmetics & Beauty Supply Near Me - Orlando, Florida

Today I stopped in only further watermelon soap however this very nice lady working in the lush store I do not remember her name; she told me they just have all their Easter stuff now out for you to pick from. So of course I had to stop and look at the Easter collection of bath bombs and bath essentials. Along with their watermelon soap I did pick up a sea salt bath bomb it's the square one, and then I grabbed a little chickie lemon citrus bath bomb. Not only do they still have their minions collection available they also have a new Shaun the sheep collection which I think is absolutely adorable. If you don't know Shaun the sheep I believe it's an Australian children's TV show but don't quote me on that I'm not sure! The LUSH is specifically located in the mall of millennia below the food court on the first floor next to the Starbucks! 10/10 read more

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My partner and I are traveling again. This time we're in Florida. As usual, my goal is to visit every Lush shop along our route. Today we visited Lush in Orlando at the Mall at Millenia, located at 4200 Conroy Rd. The team members greeted us as we walked in. Tori showed me the Valentine's Day and Lunar New Year collections. (I already have a shopping list for when I get home!) I was shocked by how small the shop was for such a large mall! The space was maximized very well, organized and well stocked. It was nice to chat with the team who also checks out other Lush shops while on vacation! So glad we stopped in. read more

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LUSH never disappoints for I truly adore the sublime scents upon entry to this location!! Look for the kind & informative sales associate with piercings. Upon purchase of "Lemony Flutter" (a cuticle butter must have) She gave me samples of their buttery "Sleep" massage bar that smells INCREDIBLE I must return soon to get a larger amount! read more

Lush - Lemony Flutter - Cosmetics & Beauty Supply Near Me - Orlando, Florida

We had the most magical experience at Lush at The Mall at Millenia on Sunday around 3pm. I came in with my 3-year-old daughter to process a return, and the manager was incredibly kind and patient helping with what I knew was an inconvenient situation. While we were waiting, an associate named Molly stepped in -- and completely transformed our visit. She spent nearly an hour engaging my daughter at the soap display, teaching her about colors, scents, and what happens when bath bombs dissolve. She showed her how to blow bubbles, let her safely explore products, and made her feel included and important. At the same time, she helped me thoughtfully choose products for both my skin and my daughter's sensitive skin -- without ever making us feel pressured to buy more. Now every night at bath time, we "play Lush store" at home with our empty containers. What used to be routine is now imaginative, educational, and joyful. Molly didn't just provide customer service -- she created a memory. We will absolutely be back. read more

We popped into Lush at the Mall at Millenia to look around. Rachel greeted us warmly, was not overbearing and was extremely knowledgeable. I let her know that we had to be careful due to some allergies our family has. She went above and beyond to explain to my 8 year and I the benefits of different products and explained what was in each. She even curated a small sample bag for my daughter. We will definitely be back and will be asking for Rachel!!! read more

Lush - Jocelyn excited with her new products! - Cosmetics & Beauty Supply Near Me - Orlando, Florida

These are great products. I have been resistant to the idea of integrating Lush's personal care items into what I am familiar with, first because it seems to be a women's only line, and second, because I did not know anyone one using their products. But Lush seems to have been entering into the men's market and last year I had some friends asking me to try their scrubs. I liked what I tried and asked myself "Why not jump in?". I first got an Orange Body Scrub which is very aromatic and fairly good for a man's body (non-hairy type). It did not dry my skin or irritated it. The scent did not linger much so it matched my no-fragrance attitude. After this experience I got a few more items, soaps being a very cool addition to my toiletries. I have been aware of this brand for many years, and I am glad that we are finally getting to meet. read more

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Having heard a little about Lush and their bath bombs and my new desire to use more natural products, I was not prepared for what I was about to experience. Upon entering one of the brilliantly friendly tour guides greeted us and proceeded to explain how Lush works. How they are know for the bath bombs but they have all natural skin and hair care as well. As we began to walk through the shop and looking at the different items, I must have looked overwhelmed because another sweet tour guide, Meg, started asking me about my beauty regime. From our conversation she was able to give me even more insight as to what they offer and what direction I need to start in. After a conversation about hair care I questioned her about face cleansers. She explained to me about what my options were and then showed me how it works. From their I decided to go with Herbalism, a face and body cleanser. At the checkout Meg continued to tell me about the products and not only did she give me a catalog with the hair care section bookmarked but she gave me a few samples of the hair items we had talked about so I could try them at home! This place is fantastic and I look forward to trying my cleanser and my samples and then returning for more!! Happy healthy you!! read more

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IM IN LOVVVVEEE! I have passed by this store in this mall and Florida Mall numerous of times and never felt intrigued to stop. However, when my friend a women of color whose skin is flawless told me her skin regimen with LUSH products, I had to go inside to see what all they offered! I purchased online Scrubee (Body Butter), Grease lightening (Blemish spot treatment), Ocean Salt (Exfoliating Face & Body Scrub) and then went in the store the next day to purchase Charity Pot (Body Lotion),Coal Face Bar, Tea tree water (Toner) ! I had to stop myself lol! Wish List: 1 of everything in the store please lol!!!! Samples Pictured: Mask of Magnaminty, Vanishing Cream, and Honey I washed the kids!! Pros: The customer service was one of the best parts. You are greeted promptly! Alyssa B. was super knowledgeable, patient, and friendly! Her customer service was extraordinary. I also love that you can get small samples to try at home and in the store. Cons: The prices on some of these items are whew! I didn't get the Vanishing cream (face lotion) bc I couldn't convince myself to pay $44.97 for a 1.5oz Face lotion!! However, I may budget to splurge bc I love the way their products makes my skin feel! read more

Lush - Charity Pot Body Lotion, Coal Face Bar, Tea Tree Water Toner, and Samplesssss - Cosmetics & Beauty Supply Near Me - Orlando, Florida

I could not understand my wife's live for bath bombs until I tried one. Now I am hooked. The products here are great. It gets a little pricey supporting a "bath" habit, but we both smell soooo good! The staff here is always great. My rating system consists of a 3-star being exactly what you expected and neither good nor bad. A 4 means something was extra special and a 5 means you were blown away. A 2 star rating was disappointing and a 1-star rating is terrible read more

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I have loved Lush ever since I first saw their bath bombs go viral on tumblr years ago. The products are always high quality and luxurious. The company has a great reputation for using sustainable ingredients and for fighting against animal testing. The store does tend to get packed on weekends and around holidays, but that just goes to show how worthwhile the products are. Not to mention that the staff are always knowledgeable, helpful, and very friendly. They are always willing and able to do product demonstrations or to recommend products based on your preferences. I have never had a bad customer service experience here! The bath products are the perfect way to unwind after a long day and the skin care products are the perfect way to start a day. I can hardly pass a Lush store without stopping in to buy something! read more

Lush - Mango bath oil, snowflake solid lotion bar, bubble bar, campfire bath bomb - Cosmetics & Beauty Supply Near Me - Orlando, Florida

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Love the service in Lush! I always stop here when I come to visit and they are always so welcoming. Amazing Crew! Thanks for the Fun Kind Energy read more

I love these products and love that the employees at Millenia are always eager to help and give out free samples. Came to this store looking for a lemon scent body mist that both my wife and I love and asked an employee (blonde lady, forgot her name) for some recommendations for my sensitive skin and beard that's been struggling with dryness and redness. She recommended Kalamazoo as a beard and facial wash and the Cosmetic Lad as a moisturizer. She gave me free samples which I tried and I can't believe they worked. I placed an order online and can't wait to get my stuff. Would highly recommended this facility as they are taking the precautions to avoid COVID19 contagion. read more

Pretty, scented, soft, and yummy! I'm not only describing Lush at the Mall At Millenia. I'm telling you how you're going to feel while shopping there and after you purchase their gels, moisturizers, etc. and try them at home. My God, that I have not been here before and dropped a paycheck on product is a MIRACLE. After reading an online review raving about the King of Skin Body Butter as a top beauty product of 2018, I drove to Lush today to make my purchase. I was greeted by the lovely Gerardo who also had me try the new American Pie moisturizer and what a difference a little love for the skin makes! Products range from cruelty-free to vegan, proving Lush cares about their line as much as they do their clientele. Oh, honey, I'll be back. This place is the (bath) BOMB! read more

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I love everything Lush. This store is as perfect as it gets for me. Most importantly...Lush only buys ingredients from companies that do not commission tests on animals. Their products are made from organic ingredients like fruits, vegetables and herbs. They also add essential oils that smell wonderful. I have been buying Ocean Salt Face and Body Scrub ($37.95) for a few years now and love it. It is an incredible product that leaves your face feeling clean and dewy. I also regularly purchase the Pumice Power Foot Soap. ($4.95) This is the best product to keep your feet wonderfully soft and moisturized. Their shower gel and bath bombs are amazing. You will find the sales staff to be very knowledgeable and helpful. They will actively assist you with your purchases and suggest samples to take home and try. read more

Special thank you to Flint, Haydee and Saron. Had an issue when a random person stole some of the stuff I bought when I forgot it in the bathroom. Even though it wasn't their fault, they went above and beyond to help me! Great customer service. Will be back to support this friendly business! read more

Disclaimer: I love bath stuff, so I'm a touch bias. Who doesn't love a good spa type product? Everyone deserves to treat themselves to a relax day. I especially enjoy the bath bombs and the hair product. I have extremely sensitive skin and several allergies, so these handmade products with organic ingredients are a life saver for someone like me. This location is right on target for getting those self treatment spa items with helpful people on top of the great stuff! Want to try something out? Just ask a staff member for help and advice. You'll really want to ensure you know their advice on the best way to use a product. Overall: A Spa day!! Woot!! read more

I always walk past Lush when stopping by Mall at Millenia, but today I finally decided to check it out and I'm glad that I did! I'm always interested in beauty products that are actually "good for you" whether organic, vegan, sustainable, or not tested on animals. Great thing...Lush's products are ALL of that and more! When I walked in, I was greeted by Shelby. Shelby asked what I was looking for and in complete awe of their beautiful displays and products, I told her this was my first time in the store. She was very attentive and gave me a history of the company and products as well as helped me figure out what I would really enjoy. I'm having a wine and facial night with some of my girlfriends and I wanted to find some good products that everyone would enjoy. Shelby guided me through all the great options. I then decided I'd indulge a little and try a few bath bombs for myself. I went with Metamorphosis which has a spicy and warm scent and Sex Bomb...that's a "seductive" blend of jasmine and clary sage. The customer service was great, the displays and products looked beautiful, and I'm super excited to try out the new products! I'm sure I'll be back again. read more

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Lush has more than just bath bombs & soap bars - who knew? Apparently everyone other than me! In addition to bath bombs, they have makeup, lotions, hair care, perfume, fresh face masks... I wandered into the new Millennia Lush Store on a whim and was pleasantly surprised to find more than just bath fizzies. (Honestly , I've always just walked by the Florida Mall store because all you see is bath bombs & soap up front, and there's usually a tourist (or 12) blocking the entrance with luggage, baby carriages and shopping bags - now I know why everyone has gathered here). The store smells wonderful and Karissa was extremely helpful and friendly, and she even gave me some items to try. She took time to explain some of the different products and how to use them as I was not familiar with them. There are even Fresh Face masks in the front window - these are what drew me in as it looks like a salad/yogurt bar on ice(for lack of a better description). I'll have to get pictures next time! I took a Christmas catalog home to do some research and pick out gifts and also saw some fun bath bomb videos on the web site. Can't wait to get the bath bombs and try them out with a nice soak in the tub & a glass of wine. (I am honestly tempted throw some bath bombs into our hot tub and pool...the colors & bubbles would be so fun and pretty! Lol! Although I'm not sure that's a good idea...) I do like that the company does not test on animals and does not buy any ingredients from companies that do. Items are also handmade and they are big on recycling. They even have these really cute Knot-Wraps (like scarfs) to wrap things in (basically reusable giftwrap!). Perfect for the holidays! The Dream Cream is awesome! It is not greasy or overpowering in scent and makes your skin so soft! And the Butterbear Bath Bombs are adorable and smell so good! :) read more

Lush - Butterbear Bath Bomb - Cosmetics & Beauty Supply Near Me - Orlando, Florida

Let me just start by saying that these products are incredible... Organic, vegan and cruelty free! That, itself, is enough... but their customer service is great. I have never been to a Lush store and left disappointed. read more

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Dana was super helpful! A lot of times going into Lush can be over whelming but she got me everything I was looking for very quickly! She listened to what I liked and didn't like and took time to ask questions about my needs. Excellent customer service, especially with how busy the store was for the holiday season ! read more

It's a really small and cramped store, there's way too much happening and stuffed in there. Great products and a great staff though!

I was a little hesitant to return to this location because the last time I was in there, I left feeling frustrated. I went in looking for the Magical Moringa moisturizer/primer during a pretty busy point of the day -- it's a smaller store, so maneuvering around it isn't the easiest. I didn't mind that no one had asked if they could help because 1) it was packed and they were clearly preoccupied and 2) I love looking around at absolutely everything in there. Anyway, as I found the moisturizer one of the girls that worked there asked me if there was anything she could help me find. I declined and told her I find it, but thank you. When I went to purchase the moisturizer I realized that I had forgotten my wallet. Since it wasn't exactly an urgent purchase, I declined my boyfriend's offer to buy it for me & put it back on the shelf. On the way out the girl that had approached me earlier stopped me to ask me if I had found everything I was looking for and then proceeded to stare down my purse as if I had stolen something. It was rude & terribly obvious. I asked her if she wanted to look inside my purse if it would make her feel better, but she walked away. I was annoyed & offended, and honestly I had absolutely no desire to return to this location -- until I was back at Milennia yesterday and I was now completely out of the moisturizer. The situation was suddenly a lot more urgent. This time my boyfriend and I were greeted by Megan who took the time to help us find what we were looking for, as well as show us some of their new products. She was awesome and we left the store with exactly what we needed -- and more. Megan is the woman. Thanks, girl. read more

I love this store. We all know the products are great- but the employees at this store in particular are so friendly and kind. They are super helpful and I really enjoyed my experience there today. There was a man, and a woman who helped me and they were amazing. read more

I rarely come over here because I live almost an hour away but when I do I spend a lot of money and I love it! I've been using Lush for about 4 years now and I love it! It's worth every penny! I love their customer service also! read more

Lush - #Gayisok smells so ridiculously good! Support our gays! - Cosmetics & Beauty Supply Near Me - Orlando, Florida

This Lush store is located in the Millenia Mall on the lower level between the Brio Grill & Starbucks. I recently stopped in to pick up a bunch of bath bombs for a gift exchange. A salesperson greeted me as soon as I came in and I told her what I was looking for. I knew exactly what I wanted, but it turned out that the scent I was looking for came in a holiday shape that I chose instead. Since I was buying more than they had on display she had to go to the back to get more. While we were waiting another salesperson came up to my daughter and gave her a complimentary lip scrub. She said she had overheard my daughter saying how much she liked it and decided to give her one as a random act of kindness. My daughter was stunned, and so, so happy! After that my salesperson returned. She packed all of the bath bombs up in bags with instructions for me. We were in and out of the store in just a few minutes, but it was really a fantastic experience. read more

This is such a good store to get handmade bath bombs, soaps and scrubs. The staff is really helpful in letting you try products, smell different scents and answer any questions you have. I love that the products are made from natural materials and 100% vegetarian. They also have special items for the holidays, which was Valentines Day when I went. read more

I have a hard time reviewing this because I absolutely LOVE lush and ALL of their products. I've never tried something I haven liked. However, today, when I walked in, i was greeted by a man who seemed friendly enough. I was probably one of 2-3 people in the store at the time, but he followed my for my entire 20 minute browsing. He introduced himself as Ernest and would ask if i need anything and politely declined as I was just browsing and sniffing. He then proceeded to just stand there and look at me while i was browsing. He would then approach me again, introducing himself AGAIN, and ask if I wanted anything or needed a sample or if I needed help. I AGAIN politely declined. He then helped another customer and AGAIN went back to me. Same cycle. He would tell me how much he likes to smell the soaps (which is what I was doing) and that samples are free, then proceed to comment on every soap I picked up. It was an overwhelmingly uncomfortable and unnerving encounter. I understand that the employees are trying to be helpful or perhaps work on commission, but this was unreal. I would rather go to a different store 10 miles from me at the Florida Mall just so I wouldn't have to encounter this employee again. He was just aggressive, wouldn't leave me alone, and wouldn't let me go even 5 minutes without him chiming in. I understand one approach to greet me, but 3 or 4? Its unnecessary and made me very uncomfortable. I eventually just stopped my browsing, and checked out with the one product I had without getting to see the rest of the store, just so I could get out. I've never been approached that many times in my life and would rather not experience it ever again. read more

Being a huge Lush fan, I always have to stop by whenever I see one! I've been collecting and enjoying their products for years and love that they are natural, cruelty free and a pleasure to use. Even if you're keeping an eye on your spending (and admittedly their products are a little pricey in the US especially), a bath ballistic or shower jelly is the perfect way to treat yourself for only a few $s. I've visited this store quite a few times and often leave a little disappointed. The positive - staff are friendly (as most Lush staff tend to be) and do their best to help you out, not to mention happy to give you a generous sample of certain products to try at home. However this tiny store quickly gets overcrowded - not only is it almost impossible to move around and have space to look at products, there just aren't enough staff to help if you have a question or need advice. Forget it on weekends and afternoons - it's not worth the hassle! If you're curious and know you want to ask staff a particular question, be sure to visit as close to the 10am opening time as you can. My other negative point is that specific products or sizes aren't always available, which is a little disappointing if you were after something specific! Sometimes it's just worth ordering online, even though shipping does cost extra. An extra tip for Lush lovers like myself - this store now has quite a few products that were previously exclusive to the flagship Oxford Street, London store, so if you're after something special you have to check it out! If they're just too busy or don't have what you were looking for, make a trip to the Florida Mall location which is a little more spacious. read more

This store is great! It's full of friendly staff that approach you as soon as they see you. They immediately start trying to determine what items would work for you best. The only reason I gave it 4 stars is because it's usually overcrowded which says maybe it's time to transfer to a bigger location? read more

This staff is incredibly friendly and helpful but as many other reviews say this particular lush is super small so I hope they can get a bigger space in this mall someday. read more

The only negative about this store is that it's too small. It became cramped with customers and hard to maneuver around because of this. Some of the products were out of stock too. Other than that the products were excellent, a lot of products had testers out and I was able to walk out with a few samples too! The employees were very helpful, Friendly and knowledgeable. Also they had a BOGO sale on some products which was nice since LUSH can be a little pricey read more

I love the employees at this location so so much! They're always so quick to help, they're so knowledgeable about the ingredients that go into the products, and never hesitate to test out the products with you to make sure you get exactly what you need. The girls here make me feel so at home and I always leave with a huge smile on my face! read more

Let me start off by saying I love lush and usually they have the nicest staff, but this store was an exception. The store was incredibly small and hard to move around because there was just not enough room with all of the product. While my sister and I were shopping there not one person greeted us or asked if we needed any help.(which is unlike all the lush stores I've been to) I then picked up a face mask because I planned on purchasing it, I opened it to smell it and make sure it was what I wanted one of the staff members who had previously been ignoring me stopped her demo with another customer to reprimand me for smelling an item that wasn't a tester (although I was bringing it up to the front to purchase it). I was shocked by the rudeness of the staff there and needless to say I didn't purchase that particular item and will go to a different location because of the terrible service there. read more

My daughter and I were walking by I suggest lets go in. A gentlemen greeting us and send someone to give us a tour around the store. Which we love, the gentlemen was very nice and showed us products. We bought products. We will returned again we fell in love with this place. read more