I can never pass this store without going in. The scents alone pull me in every time I'm nearby. I always end up testing a bunch of products and discovering something new. One of my favorite things to grab is hair products and bath products. On my last visit I bought tons of bath bombs and bubble bars. read more

Lush - Banana bubble bar - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

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Love stopping here for the smell of it! Every time we are in the area a trip to lush is in the future. Love the perfume Lust and bath bombs. And of course we have to sample it all. I tried a hand lotion that I will be bake for it worked so well and lasted on my skin for ever even after washing my hands. read more

Lush - Bath supplies - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

Love the space and ladies night is an amazing feature to allow friends a chance to gather and gossip. read more

Lush - Pumpkin pie martini goodness - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

Upon opening the doors on Black Friday, I was settled in my senses with the amazing smile at the shop. One of the employees happily scooped out a sample for me, as I was uncertain if I was going to enjoy the products. There was a lot of help available in the store and I felt like my purchase made all the better with their help. The employees smiles and cheer helped calm the jitters of Black Friday frenzy. read more

This place is wonderful!!! One of the salespeople experimented with my daughter and demonstrated the bath bombs with her pretending to be "witches" lol! My daughter is 4 and this was amazing! While one played with my daughter the other salesperson helped me pick out some amazing soaps! Can't stress enough the soaps are amazing, and the salespeople make the atmosphere! Highly recommend! Would be a great place for gift buying or to take yourself or the littles. The bath bombs when we got them home we're amazing quality and lasted a really long time in the tub! read more

Lush is located in the Hilldale Shopping Center. I entered the building and it smelled more luxurious than Bath and Body works. The shop design is unique and for some reason I'm so intrigued by the simplicity of the labels. It makes me want to smell everything. The names of the products are trendy too. There are an assortment of items including their famous bath bombs, lotions, scrubs, makeup, a men's line, massage bars, and shampoo bars. I'm positive you will find a scent you love! I picked a few individual items, placed them in paper bags, and one of the reps printed labels for me and placed them on the bags while I shopped. The reps are so helpful! One of the lady's showed me how amazing their bath bombs were in a pail of water. Let me tell you, after watching and smelling the bath bomb I ended up buying 3. There were samples to try on nearly every shelf, also water and napkins to wash off any scents or ingredients from the bombs. I purchased $75 worth of items and was given an abundance of samples that were personally picked for me. Overall such a great experience. I'm sold! read more

Lush - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

There's a lot to love about Lush. They have both great products and values. Their products are 100% vegetarian (80% are vegan), they don't test on animals, and use less packaging (and/or recycled and recyclable packaging). If you're curious about any of their products, just ask! They're happy to demo them for you in store. It's pricey - that's for sure - but you can usually buy small quantities, and items like their bars last a long time. read more

Calm, serene, and absolutely amazing in every way. Lush is by far my favorite store in the hilldale mall area and my favorite skin care line overall. Located in the mixture of Hilldale mall stores, this store is the most reasonably priced of the mix and will give you a great amount of product for their price. It is more expensive than your average lotion, but it's QUALITY product. Lush carries a variety of products from their handmade soaps to shampoo, conditioner, sea hair spray, lip gloss, bath bombs, bath oils, lotions, toothpaste, and a heck of a lot more. Their products are NOT tested on animals and cruelty free. A personal fav is their "charity pot" lotion where 100% of the proceeds go directly to the cause! That's seriously incredible stuff. All products are 100% vegetarian, handmade, and have naked packaging to help eliminate waste. Why do I keep going back besides the fifty amazing things I listed above? The CUSTOMER SERVICE!! Their employees are so friendly and helpful. As soon as you step foot inside, you are immediately greeted and not pitched a sale but rather just talked to or even offered a demonstration. I met so many amazing employees that were hands on and showed me how to use certain products that I had no idea they even carried. Because of this I always take my out of town friends here to spoil them. The best part about this store is when you go home and use their products you will totally feel a difference in your skin, hair, etc. I am so glad companies like this exists and I hope that this one sticks around! read more

Lush - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

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I had heard about the "Lush Bath Bombs" many a time and disregarded what I was hearing. Then one fateful day around the holidays I walked into Lush. My eyes could not take in all of the colors and scents fast enough, my ears could not take in the sound of my wallet emptying fast enough. I love this STORE! Lush prides itself on natural ingredients. And I have naturally sensitive skin! I looked on mournfully at the various bath bombs and thought "this is going to be worth the risk of an eczema breakout!" To my delight, the bath bomb (a magical, ocean blue, glittery experience) was kind to my SKIN! Yes, it is a splurge to spend $8 a crack on a bath bomb, but these? Worth every dime. I am looking forward to getting my hands on the lotions and multiple masks! read more

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Nice products but always end up leaving the store before being able to buy anything because employees are extremely pushy and aggressive. They always force a lot of interaction starting from when you walk in -- today they insisted on going over safety protocols for 5 minutes; since the rules are simple, maybe just put them on a board for people to read? Some (maybe most) of us just want to look around on our *own*, especially in Covid...I hope they update their business model a bit, would love to look around and try a few products. read more

Wonderfully personable and helpful staff. As with all Lush stores. I would expect nothing less. It's a little smaller than the Lush stores I'm used to going but you can still find plenty that you want there. Especially the staples. Got my Mask of Magnaminty, Tea Tree Water, Goldrush bathbombs that I've been wanting to try, Double Vitality bath oil and two cloth kerchiefs so my head doesn't sweat (sorry cute polyester or man made material turtle one my daughter got me for Mother's Day.) when using them to keep my hair in check when I drive with the windows down!! Yay! Lush nearby to the rescue when you get lucky and have a hotel room with an awesome giant tub to soak in!!!! read more

I've been a fan of Lush for many years & have been buying from them online. I was very excited to hear that they were opening a store in Madison, & their store is awesome. The staff was super friendly, helpful, & knowledgable. If you are curious about anything, ask! I saw many demos while I was in the shop. I'm a huge fan of their bubble bars, I highly recommend trying them. I find that dividing up the bars works well for using over several baths. read more

Lush - Bubble Bars, they smell as good as they look! - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

Jade is a winner. Give her a bonus and please keep the samples as a sales tool. I'm a dude who likes football and fistfighting and I didn't think I would be so into hand messages and handcrafted soaps. Might become a new guilty pleasure of mine. Who cares if I take a slime bath once a week to unwind? read more

Lush - Blended pleasure - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

I came here for BRAVA night out. I had heard of it before and thought it was a makeup store. Nope. It's not. It's more of a bath/body store.... But it's not just any bath/body store. They have so many awesome and innovative products! Some of the ones I really found interesting were the solid shampoo, shower jelly, and the toothy tabs. They are all so interesting and I was in awe with every product I looked at next. They seem to be environmentally friendly and try to limit the packaging they use for their products, which means I can feel good about my efforts to help the environment when I buy their products. Additionally, the forms in which they offer some of their products (i.e.: the toothy tabs and solid shampoo) make travel easier because you don't have to worry about satisfying TSA's 3 ounce rule since they are not liquids. What I truly loved the most, though, was that the staff was SO FRIENDLY. They honestly seem to really love their jobs there. When I had questions, everyone was eager to answer them and offered samples so I would know what I would enjoy most and be confident with my purchase. I will definitely recommend LUSH to others! It's just all around fantastic! read more

Really nice new location in the outdoor area of Hilldale. The products are really nice made with natural ingredients. They have bath bombs, natural facial creams, washes, and lotions. Their fresh made masks are also really nice. They have handmade soaps, hair conditioner, and shampoo bars. I can here for Christmas gifts and the staff was super helpful and friendly. They were able to answer all my questions with ease and confidence. read more

There's no doubting that Lush has amazing products. Their bath bombs are relaxing and fun, while their face and body products are full of natural ingredients and organic yumminess. I cannot live without my Angels on Bare Skin cleanser/exfoliator. It's a staple in my skincare routine. I've dabbled in many other products, and while they all work, there's nothing else I feel complied to go repurchase religiously. Their bath bombs always lure me in but with pricing between $6-12, it's a special treat I only indulge in after a very stressful week. My only complaint is that there are always a lot of workers on the floor greeting you and asking questions upon your arrival, which is great for people who are new to the store or have questions! But when I come in knowing what I want and already know where everything is, it can get annoying - if I need anything, I'll ask! Yes, the prices are high but you definitely get what you pay for!! read more

If I could I would give this store zero stars. Walked in with my sister and two nieces one Friday evening to buy some bath bombs and was immediately confronted by an employee very forcefully "telling" us about their "safety protocols." Two women walked in behind me so I turned and stepped aside to give them and myself space, because you know - COVID - and the employee talking about sanitizing our hands before touching anything, not going to help prevent covid, started screaming at me about how rude I was for not listening to her! And then another employee joined in, opening talking about how rude I was in front of me and my family. I had my mask on, was trying to keep my distance from other customers in their very small shop. WTF?!?! They would not stop talking about me, would not apologize, and all around were acting like total fools. So I left. Bought nothing and never will again. Lush used to be my go to store for fun gifts for my nieces and girlfriends. Too many other places to shop to put up with that kind of treatment. I appreciate having strong safety protocols but treating anyone like this is unacceptable. Have a stand with your sanitizer and a polite sign asking people to use it before entering if they plan on handling the products. Trust your customers will, for the most part, comply. And that's it. No lecture, no abuse, no confrontations. Ever. Bottom line, employees at this store are assholes. read more

So it's true you can get Lush products online naked in front of your computer... Probably not a bad idea to check the individual product reviews before committing to some of the pricier products. That being said, this Lush location gets 5 stars because the employees are so nice and friendly they brighten my day every time I go in! There's never any pressure to buy (though I always end up spending.... more than I should... I'm quite the #productJunkie) but I have friends who go in just to check stuff out and grab some samples to try before they come back in for the full size product(s). No joke though, I come in here after a bad day at work, my day takes a complete 180 after coming in to chat with the friendly folks here, play in the makeup and maybe try a product or two or seventeen :). Love me some Lush!! read more

Ever since I found this place in Mall of America, I was wishing, hoping, AND praying that we would get one in Madison! I LOVE THIS PLACE!! Everywhere I've travelled Lush is always on my radar when my skin needs some TLC. I've been to Lush in Wisconsin, Minnesota, California, Illinois, Pennsylvania, New Jersey, and even Milano, Italia! They sure have a loyal customer here!!! Keep doing what you're doing Lush! I love the fact that their entire ambience stays the same everywhere I go. I appreciate that. read more

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The friendly staff makes the experience of shopping here fun. I also didn't feel pressured to buy anything, which is unusual for such a store. It's a great place for gifts like extravagant bath bombs, beard washes, and soaps. read more

My love letter to Lush, Dear Lush, I haven't been able to stop thinking about you since I visited on Sunday. I always love how good I feel after I visit you. You make me feel all warm and tingly, and you smell real pretty too! Can't wait to see you again soon! XOXO, Rachael Buuuut seriously. If you love a company who really cares about its employees and the product they put it, give Lush a try. I'm a huge fan of their shampoo bars and face washes. I love that when you buy a product here, it has a sticker on it of who made your product and when. It really gives you a sense that someone put care and love into the product you are about to use. Not only that, they use REAL ingredients and not just a bunch of chemicals. I care about what I put in my body, but I also want to care about what I use to treat my skin and hair too. The gals who work here are super friendly and really know their stuff. Wanna see how a bath bomb works? Just ask! Wanna try something out? There are samples EVERYWHERE. Great company and I'm super excited they are in my neighborhood! read more

Love. Love. Love. Love. Love their bath bombs! For reals..... guys take note! She may want a bath bomb! THE BEST. I had seen them on Instagram... googled and was ecstatic to see they were coming to Madison. I haven't always cared for the staff following around and suggesting too many things etc.... idk i just want to look around and smell and ask questions if I want to. Other than that such a great place! I don't try much of the other products as I only go for bubble bath products..... because they are awesome and worth the extra penny. I personally haven't done this but have seen some people cut their bath bomb in half to extend use to two different baths rather than one. I will say the store is a little to eccentric for me at times... but the products and ingredients, magical bath bombs etc.... are the BOMB. LOVE LUSH! read more

Lush - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

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i really enjoyed my first time to lush, it was December of last year and it was lots of fun. just when you walk into the store you can seriously smell all of the luscious scents of all the products that they have. i actually bought a bath bomb and saved it for a while and it was amazing after I had used it because of all the bright & vibrant colors. read more

Lush - Cosmetics & Beauty Supply Near Me - Madison, Wisconsin

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Wow what a cool store. The employees were awesome! Explained everything to me walked me thru the whole store let me try things and made recommendations. Can't wait to go back and get more things! I got the sex bath bomb a facial toner and a really rich lotion very moisturizing. Charity pot is the lotion and part of your purchase goes to a good cause. Very good smells my bath room smelled good for a long time after using the bath bomb. read more

A just used the rose bath bomb and it stained everything. My entire bathtub is stained, streaks on my skin won't come off, and it is stuck in my pores. I used bleach on the bathtub stains and it barely did anything. Horrible. Worried about my skin and upset over my bathtub. read more

Lush is exactly what I expected after hearing all of my friends gush over how fabulous it is! The customer service was outstanding and it was a truly fun experience! The bath bomb cost ranges from about $7-12 which I find kind of expensive for a one use bath time item. I would go back if I was already in the area but wouldn't make a special trip due to the cost. read more

Super kind and helpful staff! I had no idea what product was right for my hair, but the staff members helped me figure it all out. Haven't tried the products yet, but I can't wait to! read more

Lush products are awesome and I'm so happy there's a store in Madison now. If I could afford to use only Lush products for everything, I would. I knocked off 1 star because, although I love the products, I hate shopping there. I wish I could just look around without people following me around and suggesting products. I know the staff has to do that so its not their fault, just an annoying fault of their customer service model. read more

I think that Lush is a generational thing, because my daughter and her friends go nuts for this place and their products. I myself find it completely overwhelming, from the overwhelmingly scented products, to the overwhelmingly helpful staff, to the overwhelmingly stuffed store, to their "shouty" bold black and white typography and signage. I generally find it overwhelming, full stop. On paper, it's awesome, and I do enjoy the scent of one of their products, by itself and far away from the store...but would never buy it myself because all of their products are also quite pricey. So there you go, take a deep breath and venture in and see what you think. read more

What a great store! Staff was very enthusiastic, knowledgeable and helpful in a fun way! My arm was shampooed for a demonstration which was fun. The more I learned about the products the more I wanted to explore the rest of the store. I am definitely looking forward to making it back in! read more

Love this place! The staff is awesome - so helpful and informative. I love the environment - very playful and good chance to interact with the product. My kids absolutely love the bath bombs, bath play dough and more. read more

This was my first time going inside of a Lush store, as I usually buy online. The staff is super friendly and helpful! They really listened to my skin concerns and helped me pick products that were just right. They were very patient and knowledgeable on their products! It was such a pleasant experience! read more

I've loved Lush for 12+ years. Having one in my home city is a dream come true and the staff at Hilldale are FABULOUS and fun! Theyre helpful, genuine, and sweet. This place is my ultimate pick-me-up! read more

Lush is so awesome! It's become my go-to for face scrubs, lotion bars (!!!), and gifts. Some of the products are a little expensive, but I think the quality is absolutely worth it. The fact that everything is fresh and made with natural ingredients is amazing, and I use all of my purchases all of the time- it's not like buying a lotion set at Bath and Body Works and never touching it again. The service is always great as well. PJ is amazing and has helped me out with purchases the last two times I've stopped in. He's basically the bomb.com (Bath bomb.com? Sorry, had to) If you need a gift for a friend or you just want to treat yourself, seriously go check them read more

Since Lush opened in Hildale mall I have been there twice. Both times the staff were VERY friendly and helpful. The prices are little high and so I won't be shopping there often. That being said, I love their products! The bath bombs are wonderful and worth the trip. i wish the shop was a bit bigger. It feels really tight in there is they are even a little busy. read more

Having a girls day with my little sister prompted us to go to lush and we had a great experience. Alec was EXTREMELY knowledgeable about everything! He was an excellent sales person with out being to pushy. Even offered us samples AFTER we made our purchase. My sister and I walked out feeling confident in what we purchased and with a smile on our faces. Lush is awesome! read more

I love Lush! Not tested on animals, and the original maker of bath bombs! Although it is slightly crowded on the weekends, I went one Monday on spring break and it was fairly empty, which was nice. My favorite Lush product is the Yoga Bath Bomb! The employees are a bit pushy, though. Recommend to all. read more

Love this place! Always friendly staff who aim to help & enjoy your shopping experience.

I haven't actually written a Yelp review before, but my experience here was above and beyond and I wanted to share it. The bath products are awesome, of course, but the employees here also truly care about making their customers happy. I came in last week, after just having received some terrible news. I just wanted to buy a couple bath bombs to help me relax. While one of the workers (Amanda) was showing me different products, I started crying in the middle of the store. I was super embarrassed but she hugged me, talked to me for a while about what was bothering me, and gave a sample of a face mask (which was very soothing on my skin, btw). Then when I got home, I saw that she had slipped another sample into my bag, with a note saying it was to brighten my day. So yeah, this place is great. Would highly recommend stopping in, for both the products and the customer service. read more

Very expensive. You can make their products at home for pennies. Nice staff though! Store is small. When it's busy, there is not much room to move. read more