I've had two laser hair treatments done so far in Madison. My very first was with Lindsey and my…read moresecond was with Meghan. They answered all my questions and were very kind. Excited to see the final results.

I am so blessed to be able to speak to Destinee the Aesthetic Consultant at Ideal Image, Madison,…read moreWI location! If it wasn't for the way she took the time to explain every service, and the details involved, I would not have moved forward with treatment. The instant zoom consultation was a huge plus. She is so great with customers, I hope management knows how valuable she is. I am looking forward to starting treatment this week, and keeping Destinee posted.

As a guy, Milan has made the process easy and not weird considering laser hair removal is…read moreconsidered more of a girl thing. They walked me through the process upfront and made it feel easy. Each visit has been professional. It was a bit weird smelling the little bit of burnt hair, but the cooling air with each laser blast made it feel less painful The results have been great after one session for my upper back especially since there is some grey hairs which aren't always removed.

Great team and process - call Emily today. Way easier than I expected. Treat yourself!read more

ECL's hair removal services are thorough and effective, but as others I've spoken with have…read moreattested to, I did not feel safe or welcome during my time there. The technician I worked with over multiple appointments was difficult to communicate with, alternating between what felt like bewilderment and annoyance at my pain. Several appointments in, she began making a variety of comments ranging from casual transphobia to topics I found to be sexually inappropriate and extremely uncomfortable. I tried laughing her off, but as they got worse and I stopped responding, she started pressing me for a response harder and harder until I just had to leave. Additionally, I've gone to a variety of other laser and electrolysis services since and none of them have been anywhere near as painful or cruel as what I went through here. It feels like there's a distinct lack of empathy in this environment and I can't recommend it.

Beware. They charge a $35 missed appointment fee though it is not written on their cards or was…read morestated to me at any point. They do NOT make reminder calls. As appointments are 6 weeks apart I was told they don't have a receptionist and are too busy to make reminder calls.

I had a really great experience at Aesthetica. I went in for two specific areas - both of which I…read morethought could be addressed by fillers. I met with Jodie for my consult and she gave me some very honest advice - she informed me that fillers would not be a good solution to one of my problems. She advised me of several other options (one of which was not offered at Aesthetica). I felt very safe in her care because she wasn't just giving me what I asked for, she was helping me make an informed choice, even though it meant less business for Aesthetica. So I did get fillers in one area and I am REALLY happy with them. Jodie is really good at what she's does and my face still looks like my face - just refreshed. Some FYIs - I think the consult was $50. When I paid for my service they deducted the $50. My fillers ended up costing ~$600 in total. There's also a rewards program that you can sign up for to get discounts on future services. I will definitely be back.

This is a "med spa" that offers Botox, fillers, laser/light skin treatments, peels, skincare…read moreproducts, etc. I did a lot of research before going here and I chose this place because they have good equipment and their staff is very knowledgeable. As a bonus, it's also a very beautiful facility. I had laser treatment for broken capillaries. I thought the price was reasonable and I was surprised when it included a follow-up visit two weeks later and they did a "touch up" of two spots. I'd recommend this place to to others. The only bad part is that they are only open during "business hours" Monday through Friday.

I tried to set up an appointment with them and before I am even a cusotmer of theirs they wanted a…read morecredit card in their system. I was doing a $0 consultation and they wanted to have it in case I didn't show up. Well, needless to say, the consultation is for me to decide if I want to be a customer and I've decided your policy makes me NOT want to be a customer. Whilst I understand their policy, if you can't trust me to come when I say I am going to come - then I'll take my business to someone who trusts me as a customer!

I met with Rachel for a consultation on my skin to reduce acne scarring. We looked at options like…read moremicroneedling, Genius RF, laseMD and resurfx. She had given me some options with an estimation of how many treatments I would need and showed me a variety of results from other clientele. Given the cost...I was slightly hesitant so I waited a couple months to book it. They book about a month in advance. Ultimately, I got the genius RF microneedling done. While the procedure was painful to say the least even with the numbing...Rachel made me feel comfortable in going at a slower pace on some parts of my face. She had offered laughing gas as an option but I declined and endured the pain. Literally, I'm 4 days out since I had last it done. I peeled on my chin and nose area yesterday...but if I'm only this far out, and full results are expected in 8-12 weeks...I WISH SOMEONE HAD TOLD ME ABOUT THIS PLACE EARLIER! They seriously do some magic here. A few days ago I went in to get some products (sunscreen and silver gel) which was recommended in the aftercare instructions and the lady at the desk who helped me was informative and very helpful. I didn't feel pressured at all in buying the products knowing I'd have to invest.

Had my second massage with Xavier. Could not be happier ! The whole experience from the booking…read moreprocess to the massage , all was better than expected. The facility is also very impressive. I'll be returning for sure. JDL, Madison, WI

Such a friendly, welcoming environment! I came in for a consultation and Taylor went through the…read moreentire process, what to expect, and pricing. I decided to go for it and she was able to book me in for later that afternoon. The facilities are super clean and state of the art. Lasering itself is absolutely nothing compared to waxing. I barely felt it at all and it was done in 10 or so minutes. I was blown away by how quick and easy the entire process was. I highly recommend Milan Laser if you are considering laser hair removal!

From the owner: Milan Laser provides laser hair removal services with permanent results. Our highly trained medical…read moreprofessionals use the best laser in the industry to create the safest and most effective results to remove your unwanted hair forever. With our gentle process, laser hair removal is the easiest and most comfortable way to be rid of hair forever.

Been going to see Heather for over two years for various treatments. Salon is clean, inviting and…read morerelaxing. Heather is professional and great at what she does.

Spent thousands of dollars, thousands, and did not lose one hair on my body. Was never told 'this…read moreisn't working' was told every time that "we were very close" - me not knowing how this works, very disappointing... I do not recommend this company for hair removal.

Outstanding professional nursing staff- knowledgeable and caring. Dr. Robertson is not only an…read moreexpert skilled practitioner but is also kind and thoughtful. I can't say enough about this great experience.

Providing an honest review of my experience:…read more I came to this office for a second opinion and had some texture concerns around my mouth. During my consultation, Dr. Robertson recommended that I meet with Jessie to discuss laser treatment options. Jessie recommended erbium laser resurfacing around my mouth. I was told to expect approximately 2-3 weeks of downtime and that any pinkness could last up to six months but would be easy to cover with makeup. I was also shown before-and-after photos that appeared to show very positive outcomes. My personal experience was very different from what I expected. I experienced approximately 12 weeks of downtime, and my skin felt extremely tight, almost "shrink-wrapped." My smile and facial animation also felt altered. When I shared these concerns with Dr. Robertson, I was told that this was consistent with laser resurfacing. For me, these sensations persisted for around 10 months. At nearly 11 months post-procedure, I still feel my skin texture looks unusually smooth and shiny, and some pre-existing texture or scars appear more noticeable or different than before. At my three-month follow-up appointment, when I expressed concern about these changes, I was told that little could be done for a year or more because additional treatments could trigger inflammation. I believe this possibility should have been discussed more clearly before treatment, because I would not have moved forward had I fully understood the potential recovery timeline and limitations afterward. Before proceeding with erbium, I specifically asked whether Halo laser might be a better option. Jessie told me that it would take "10 Halo treatments to achieve the results of erbium." Another aspect that was not fully explained to me was how noticeable the contrast between treated and untreated skin could appear during healing. In my experience, blending remained obvious for many months. My overall feeling is that I was not fully informed about the extent of recovery, the appearance changes during healing, or the emotional impact of the process. As a result, the experience was very difficult for me and affected my trust moving forward. I would also encourage anyone considering this treatment to keep in mind that before-and-after photos shown in consultations are often taken in highly controlled lighting conditions that may minimize how texture and reflectivity appear. In everyday lighting, I personally felt that redness, shininess, and texture changes were much more noticeable. Prepare to be uncomfortable with what you see for 6-10 months. The mouth area takes longer to heal because skin is thinner and in constant motion, plus it is the focal point of your face, so any change is more noticeable. In my opinion, this procedure should not be considered a minor recovery treatment. Prospective patients should be prepared for the possibility of significant downtime, prolonged healing, and emotional stress related to appearance changes during recovery. I do not feel those aspects were adequately explained to me during my consultation. I genuinely wish I had understood these possibilities beforehand, because I would have made a different decision. I am sharing my experience so that others considering erbium laser resurfacing can make a more informed decision. The second picture is before the others are after.They feel this is a good outcome. I do not feel the same way.