Actually, worse than not good. I was told to come 20 min. early, waited 10 min. to be tended to,…read more waited another 10 min. for therapist to come, taken to room, left to undress, and waited nearly 15 min. for her to return. that is just for starters. She appeared to be a little zoned out on something, eyes at half-mast. Her communications confusing and unclear. I have had MANY massages in my life, swedish, Esalen, energy, etc. ( Ihave also practiced as a massage therapist. ) This was none of those. It was unbalanced, incoherent, superficial, and cursory. She ran out of time and gave my left leg a couple of swipes, and that was it. I seriously wonder how she could be certified. She later apologized to me, saying she had made a mistake and I got the wrong massage from the wrong person ????? Overall, place is dingy, dark, smells musty, is not at all inviting, does not come across at all as a professional or well-run place. I would never go back there, nor suggest anyone else go there.

Not enough therapists to schedule a massage, out months to make an appointment. My work is very…read moredemanding and I don't have access to a phone, so a missed appointment resulted in a rude phone call and me crying because they should be more kind to paying costumers since they don't know what's going on in their life. I want to cancel membership but I have so many saved up massages I'm trying to use them before closing it...which will be years based on the rate you can schedule an appointment.

This review is for the beauty salon-this is my go to place for all make-up and hair services. My…read morefavorite person here is Alyssa (she has gone elsewhere as of July 2024). She does make up very well and she also does hair well too! I like how patient she is and how she makes sure to do a great job. She cut my hair, colored it and styled it for less than 200.00 so very reasonable (I have a lot of hair). Really like how she cuts, styles, and colors my hair. However, any of the girls at the beauty salon are good and will do your hair and make up very well. Great service for reasonable prices.

The service was nice at the beauty salon, but Cathrine who cuts hair did a terrible job, she cut…read morethe bangs slanted, and way to short. Then, tried gaslighting us into thinking it looked good!

Alex gave me one of the best deep tissue massages of my life - she is very strong and intuitive to…read morethe knots and tight spots - and released all of the knots in my body - some had been there for months. She also listens well to what you ask for and remembers to do it. She has a sparkling positive energy that was delightful to be around. Spa itself has positive energy, friendly staff and organic high quality beauty products for purchase. Highly reccomend this gem of a spa

Caring staff and a nice east side vibe. I look at other places, but always end up here. Wide…read morevariety of massage styles and methods.

I needed to find a new massage therapist so I tried this place. I get frequent massages. This place…read moreis not a spa atmosphere, just a place with a few rooms. The massage table was not very comfortable. I booked a hot stone massage. I got a 60 min massage that I had to do face down and only got my back and legs done. I had to say several times that what he was doing to my legs was very uncomfortable. I got a trigger point massage (which was OK but not what I booked) The back massage was good. Never got the hot stones because he didn't like them. I have had very good hot stone massages before. He used hot towels instead

My experiences at Indulge Spa have been excellent, thanks to Greg…read more Greg is a truly extraordinary massage therapist. I am still trying to understand how it is that his way of doing massage works so marvelously well. Part of it, upon reflection, must be due to his seemingly endless reserves of stamina, and even more so, to his robust and unwavering strength. Because he does not struggle, at any time, to do the work, because he does not tire, does not weaken, he can apply whatever needs to be done with his unique, gentle precision. I've had clinicians struggle with their hands, knuckles, fingertips, even use their elbows, and so on, and when that happens, they lose the feel for the work, and the massage is rather less effective. Bruises occur as a side-effect, as well, which brings me to another thing I don't understand about Greg: His gentleness. Greg has a way of releasing the tension in the body with no sense whatsoever of drama. I do not experience a flutter or a fight, or really almost anything, except the awareness that, in a matter of a dozen seconds, my aching, clenched muscle has relaxed, has been set free of the prison it set for itself. I leave with less stress, physical and emotional, and I sleep far better (as reflected in my overnight HRV readings, as well), and I function with greater patience and clarity the next day, during which I also find that I am not bruised or even tender anywhere. I am, simply, more myself, because I no longer carry the unwanted tension I was burdened with for so long, tension that curtailed some substantial portion of my thoughts and my feelings. I think I may have repeated myself; I think that Greg's strength is one key to his gentleness. While others do everything they can to be strong enough, Greg is already far more than strong enough, so he can focus instead on being gently effective. The remarkable thing is, is that he does focus on exactly that, and that through such means he performs his work so very, very well. Greg's compassion is extraordinary, even among massage therapists. What further surprised me is that his acumen in the realm of anatomy not only informed his massage, but that Greg uses his knowledge to enhance my kinesthetic awareness, discussing with me some of the things I could do differently that might help. Greg's mastery of physical form and function is greater than that of any physical therapist I have worked with, and I've had a few good ones. Here, too, Greg is helping me, even outside of the clinic, to live my life more as I wish to be able to. Greg is a dedicated and gifted massage therapist, and much more, besides. I'd follow him anywhere, because a genuinely great massage therapist is hard to find -- I've looked.

I've been a loyal client of Robertson Cosmetic Center for several years, but unfortunately, I will…read moreno longer be returning. As a mother of two young children, finding time or justification to spend money on myself is rare. To ease the financial guilt, I usually wait for special promotions or discounted gift card offers. That's exactly what I did for Mother's Day--I purchased a $150 gift card for $100 as a small treat to myself. Yesterday, I received a message from Robertson staff reminding me of available gift cards, which prompted me to schedule an appointment. Since I was at work, I didn't want to make a call, so I used their online booking system. The first available appointment was with the provider I normally see, and I thought, "Perfect! Next Wednesday." I booked it and moved on with my day. A few hours later, I received a voicemail saying I had missed an appointment 20 minutes ago and that I had been charged $100 for a no-show. My stomach dropped. I immediately called to explain the situation--that I mistakenly thought I was booking for next week, not today. I was even willing to leave work early (I'm only 9 minutes away) and come in right then. I explained how I truly cannot afford to just lose $100, and I was hoping for a little understanding or flexibility. Unfortunately, none was offered. The receptionist said she'd check with the practice manager and placed me on hold for one minute before returning to say, "Sorry, it's our policy." I asked to speak with the manager directly, and after several hours with no call back, I called again--this time the manager answered. She seemed prepared to shut me down before even hearing me out. I explained that I completely understand why cancellation policies exist--to prevent missed opportunities for other clients and protect the business from late cancellations--but this was clearly a genuine mistake, not an abuse of the system. I asked if anyone had even tried to get in during that same window, which would have indicated a lost opportunity--but she refused to answer directly. Her only response was, "It's our policy." I then asked to speak to someone above her, and the next day Dr. Robertson called me. Unfortunately, his response was just as dismissive. No empathy, no flexibility--just, again, "It's our policy." It's really disappointing, especially considering how much I've spent over the years and how many people I've referred to them. I know most of my referrals probably didn't even use my name, but they were all based on the trust I had in this practice. That trust is now gone. All this over $100. What makes this even more frustrating is that I didn't receive the usual confirmation or reminder text for the appointment. When I asked why, I was told those only go out at 7:00 a.m., and I had made the appointment after that time. If that's the case, patients should not be able to book same-day appointments online without some kind of confirmation system in place. A simple text might have helped me catch the mistake. I understand policies exist for a reason. But good businesses know when to make exceptions--especially for long-standing clients with genuine intentions. Life happens, and there are plenty of other providers who balance professionalism with empathy. I'll be taking my business to one of them.

I have had a very long, awful lip filler experience here. I went here 6+ times and spent…read more*thousands* of dollars to leave every time just to heal and have lumpy, uneven lips with very little results a few weeks later... over and over and over. I kept coming back and listening to their messages because I didn't go to school for this, so what do I know? 6+ visits later all I'm dealing with STILL are lips full of lumps of uneven filler, heavy heavy migration ("filler mustache" if you want to google) and no results. I pointed out from the beginning that I was unhappy and I have many messages going back and forth about that, and the lumps. Then at my last appointment I wanted to discuss the lumps and the weird fullness only in the middle, and was told any bump she saw then was "natural anatomy". I pointed out multiple times (in messages I have screenshots of through Klara), how unhappy I was with no results and the lumpiness (nearly immediately after my second appointment), and I was told every time to just keep coming back and they'd fix it. It was never fixed. It never got better. I came here to fix how self conscious I was of my thin lips and I've been more insecure of the bumps and lumps and migrating filler than I ever was of my natural lips. None of the photos in the nasty collage I put together were directly after or within 2 weeks of the filler healing, so these are NOT healing bumps or swollen. All of these are just day to day pictures I took when I was feeling awful about my lips that I zoomed in on and cropped, or regular photos I cropped. I don't even understand how filler is done this poorly. Now I'm struggling to find another place that will dissolve this ugly mess so I can start over after putting thousands into what I thought was a good place.

I hadn't had a facial in a few years so took advantage of a day off from work& booked one at…read moreMonarch Salon with aesthetician Grace. I had the most relaxing 90-minute spa time, including a complimentary eyebrow wax. Grace was so fun to visit with but also respectful & aware that this was "ME" time... the place is so cute, everyone else was super friendly, too - and I even got to meet the Salon mascot Muffin. I'll definitely be going back - this place is a gem!

Grace was amazing,the room really set the vibe. My facial and brow waxing was very relaxing and she…read moremade sure I was comfortable. %100 recommend! Very cute dog Mr.Munchies.

Great service and results! Heaven was wonderful and thorough during my ultimate glow facial. I plan…read moreto come back for body contouring

From the owner: We specialize in skin care, self care, and body contouring services and education ! Licensed and…read morecertified to perfection !

Best brow place in town!! Why? Because you get fast service, with a smile. The two brow technicians…read moreare great, they are neat and make sure you like your brow shape. They are skilled and will not hurt you. I will be coming back here again, $12.00 is a steal!

Microblading Review…read more Service: 5/5 Results: 5/5 Cleanliness: 5/5 Communication: 5/5 Fair Pricing: 5/5 I saw Aashu at Brow Boutique for microblading services and was very happy with the entire process and the outcome. It was three steps: 1. Consult - Aashu explained all the benefits and considerations for the procedure, the pricing model, and the appts needed. She also did a sample outline of what my brows would look like using some sort of makeup so I could get an idea. She consulted on possible shapes and styles and updated the outline drawn on my face so I could decide which was a good fit. She explained what to expect with the procedure in great detail. 2. 1st Appointment - Aashu had great communication with me about where to be and what to expect. She even kept my scheduled appointment on the day of a big snow storm. She used a numbing cream that made the procedure itself not very painful. It took maybe 2 hours. She gave me an aftercare kit and detailed instructions to follow, which were pretty easy. From day 1 I didn't feel the need to pencil in my brows anymore. I had a tiny bit of itching the first week, but nothing to be worried about. 3. 2nd Appointment - This one was the same thing but much quicker. She listened to my feedback and made the small tweaks I asked for. I am very happy with the result! She was also very meticulous about keeping her hands, the tools, and the area sterile while she worked which gave me good peace of mind. I had wanted to do this for years, but was afraid to do it. I'm so glad I did and wish I'd found Brow Boutique years ago!

Escapade Salon! I was incredibly pleased with my pedicure, gel manicure, and hair color. Emily is a…read moretrue professional and so talented at what she does. The results were exactly what I wanted. I'll definitely be back!"

Sarah is amazing! It's really hard for me to commit to a hairdresser, but her attention to detail…read moreand consistent results are supreme. The facilities are always clean and the atmosphere is relaxing and professional.