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Blooming Esthetics

5.0 (4 reviews)
Closed • 11:00 am - 7:30 pm

By appointment only

Services - Blooming Esthetics

Waxing

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European Wax Center

European Wax Center

(38 reviews)

$$

Capitol

I've been coming to EWC for over a year, and more than half my appointments with Sesha have started…read morelate--sometimes by 5 mins, sometimes by 30. This isn't about her; it's about a broken scheduling system. I've suggested redefining new customer to include anyone not seen in 3+ months (since 6 weeks is a full hair growth cycle), but nothing has changed. In the past, the rushed time even left me with residual wax, but I didn't complain. They also raised the price recently and it's now $61 excluding tip. Meanwhile, a competitor I've tried has been on time 100% of the time, so it's clearly possible. The delays here cost me extra parking fees, push back other commitments, and cause anxiety when I can't make work meetings. With no Wi-Fi and terrible reception, I can't even do anything productive while waiting. Time is money. During my last visit on 8/8, I was told Sesha would be 5 minutes late... then 10... then maybe another 5, before being told I should consider another specialist or reschedule. REALLY? EWC cancels my appointment if I'm 5 minutes late, yet doesn't hold itself accountable for being on time. How is that customer-centric?

I've been serviced at this European Wax Center more than five times, having purchased a wax pass…read morebundle, and overall I've been pretty pleased with the results and timing of my sessions. Unfortunately, my most recent visit was not as good. All appointments are booked in 15 minute increments regardless of the service. My appointment began about 10 minutes late, and lasted 25 minutes. My partner had the same specialist immediately after me, so her session began more than 20 minutes late. 15 minutes per session isn't realistic as some services (like a full Brazilian or full legs) take longer. The issue is when one appointment starts late or runs over, it creates a domino effect for everyone after. In the past, I've had great experiences with Sesha--she's one of the best there, and she's always made me feel comfortable. But when I got home after this visit, I noticed patches of hair left behind and bits of wax still on my skin. Some even stuck to my clothes, which was difficult to remove. I suspect the rush to catch up on the schedule affected the quality this time. At checkout, I planned to use my gift card of $67 to cover my wax, but was told it's now $80. When I questioned this, they said their prices went up in April. I felt a 20% increase was a bit steep! While I've had good results in the past, this last experience left me less satisfied, and I hope management works on improving appointment timings so the quality isn't compromised.

Blooming Esthetics - waxing - Updated May 2026

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