Slowly and slowly disliking this practice more and more. I've been a patient here for probably…read morearound 5 years now and every time I'm here I wait for extended periods of time. I have trouble understanding the purpose of making an appointment, to reserve someone's time, if it's not upheld. I had an appointment at 2pm today. I arrived about 10 minutes early (after spending 10 minutes at home updating my own chart via mobile device) , assuming that once I got here it would speed things up. I'm still sitting in a waiting room as I type this, awaiting a sighting of my doctor. It's 2:40pm. I understand and sympathize with being busy, but please value your patients time. It's clear to all who come here you are overscheduling I know for a fact I can go elsewhere and be helped more quickly. All of that said, the staff and doctors are usually very polite. I appreciate the nursing staff especially.

I would give zero stars if I could, the absolute worst doctors office in the planet, most unhelpful…read morestaff, dumbest policies, crappiest doctors, I will never go to a mount Carmel medical facility again, they are screwing people to stay open. Don't come here you won't have anything helped or fixed. Staff not flexible at all, crappy staff, receptionists are terrible, the facility is dirty. Just overall the worst place you can possibly go for your health,

I agree surgery was good but appts are packed. Waiting time ridiculous. Last follow up appt on a…read moreFriday afternoon they actually FORGOT me. Put me in an exam room... then CLOSED while I was in there. Came out .. all dark... NOBODY there. Called out... empty. When I called Monday they acted like I made it up. Have not received apology. Never has happened before! Not the way to treat patients.. especially one who had used them 3 times.

Had a total hip replacement on April 29, 2025. Dr Morris was an excellent surgeon and my recovery…read morewent well. Just a FYI, beware of OrthoAlliance. I just received a bill of $876.78 for collagen bandages that I was totally unaware the cost of. I would have said no. They arrived without my knowledge and thought it was included in my surgery. The leg pumps (which I paid $230) for only worked 9 out of the 14 days I was to wear them. I definitely recommend Dr Morris and other Drs at JIS, but this is something they need to address.

When this OSU building was constructed two of my doctors from different locations started seeing…read morepatients at this practice/building. Formerly, they were in Gahanna and downtown New Albany. Where they still have offices in Gahanna I primarily come here now. I see Dr Anthony (podiatry) and Dr Albrecta.(sports medicine) My sons both see Dr Jonesco.(orthopedics) we have had nothing but excellent experiences with each mentioned doctor and highly recommend. Today I was in for an on going achilles issue that Dr Albrechta is managing very well. I was in about a month ago where he prescribed a brace, PT and a topical. Im that patient that of course didnt fully follow doctors orders with continuing to use that medicine, so obviously.... Im back- as it still hurts. Not the doctors fault.... Totally mine. I did use the brace he recommended and diligently did PT, so it has improved considerably- but now I realize the importance of the medicine. So we are trying that for 6 weeks. Its healing better than I expected Fingers crossed this trend continues. Thanks doc! Highly recommend this practice!

I lived with shoulder pain for years from an old "football injury." But, it reached a point of too…read moremuch pain to do simple things like putting on my seatbelt or reaching to put away dishes. It was definitely impacting my workout too. I finally decided to seek help with Athletico PT. I cannot believe I waited so long. My shoulder improved after just 2 weeks and is fully healed after six weeks. It is like having a new lease on life. The New Albany team (Sidney, Madison, and team) was knowledgeable, professional, and "firm" with my PT exercises and progress. Get the "little muscles" working through lite weights to improve the movement and strength of the whole shoulder area (almost magic). No drugs, no knife. The Athletico app on my phone was extremely helpful to keep me on track with my progress. I can now go back to my full workout and live a full life. I cannot believe I waited so long. Thank you! Henry K Westerville, OH

Let me start off by saying, I totally dislike physical therapy, however, this place changes that…read morenarrative. The entire staff welcome you and treat you like family. The place is small entire that you get really good one in one time with the therapist, which was good for me because I wanted to make sure I was doing the exercises properly. I would recommend this place in a New York Minute and if I need PT again, I'm coming here.

This guy is fantastic. If you have a long time or a first time injury, you should see him for a…read morefree injury consult. I have struggled with pain in both knees for years and haven't been able to do lunges or squats. With my free injury consult, I was confident that we could fix the issue and after only 2 visits, I was able to do squats and lunges without any pain! I love the expertise of Dr. David. The app is also super helpful - you can set reminders to do your exercises and there are videos and timers to help you on your journey.

I went to see Dr. Fothergill after he gave a foam rolling clinic at my gym. I had had months of…read moreongoing pain in my hamstring that no amount of stretching could fix. He is fantastic. Very personable and he walked me thru the physiology of what he thought was the root cause of the issue. After 4 weeks of treatments, I not only feel much better, but I have an arsenal of exercises and stretches to turn to if the problem should come back. Corporate office in Texas great too. Very efficient, great customer service.

I was recently seen at this office…read more The whole experience was very positive! The staff were helpful and friendly as well as efficient. Dr. Smith explained everything very clearly. He administered an injection and prescribed physical therapy. My husband has also seen two different doctors here. I highly recommend Ortho Neuro! Thank you

Dr mark Gittins (ortho Neuro) did a partial knee surgery a year and a month ago, and I already have…read moreto have it redone, because he did not get it correct and he over stuffed the joint, now I have to have a full knee replacement. Even though he said the joint was fine, but I could not walk correctly without pain, Do not go to this doctor. He does not care, he does quantity not quality.

Highly rated high quality surgical care provided with personal concern by caring people.read more

The care was exceptional, the physical therapy was excellent, nurses were outstanding. The food was…read morevery good and served to order and hot,on real plates with cutlery. The cleanliness of the facility is above reproach. Last but not least my surgeon was the best too. I will continue to recommend this hospital to anyone that needs a referral.

This place is amazing. I can't give enough kudos in one review. I have worked with Lauren,…read moreprimarily. When I first got there about 8 visits ago, I was still on crutches after shattering my ankle and leg. I couldn't handle any pressure. Between the therapy on land and the warm water pool, Lauren has made such a difference that even I can't believe! They are ALWAYS on time and I don't have to wait. I never feel rushed or that it's a cattle call. I have been to other physical therapists where they put in so many patients one becomes a number (or the waiting is interminable) where here, when it's appointment time, you walk immediately in! This IS the place to go..for real...especially if there is a urgent need to rehab forward FAST...they are all about progress!

Nice clean facility, very friendly and helpful staff. Well knowledgeable doctors. But that all…read morecomes with a price.