This is my second time choosing NovaCare (at a family member's recommendation). Last time was a…read moreCrossFit torn ligament, this time was a fractured ankle... getting old sucks!) I've worked with Karen and Englebert - and they always are running around helping people! I'm clearly on the younger end of the spectrum of clients here, but it's awesome to see how much attention they give everyone. They're juggling a lot, with smiles on their faces. I'm glad I chose to come back for my ankle - they listen, they help, they care. They give exercises and suggestions, and make sure you're doing what is necessary. I mean, I *hope* I won't need to come back here in the future, but if I need a PT in the future, I know where I am calling first!

Therapist was wonderful, very professional. Unfortunately billing appears to purposely overcharge…read more One time I can see maybe a mistake, I was billed $331.50 when in fact I owed 0$ after the insurance adjustment and payment had been made from my flexible spending. When I called billing they said it was an error and would correct it. Very next visit the following month, I was charged $189.44 when again I in fact owed- 0$. This appears to be a pattern, I should not have to research and provide evidence after every visit. I will not be back.

This is a photo of my doctor. Doctor Sahai from Ortho One in Upper Arlington, Ohio. He is known…read moreas a rock star among nurses and other doctors. God bless him! He did the surgery on my left knee. And it had to have a screw put in, also. I saw him today for my 4 week checkup, it was all smiles and laughs. Oh what a wonderful feeling to know that your x-rays show that your implant is fine! And you're healing, progressing ahead of schedule. I know this is because of prayer! He said that the I could have surgery on my right knee as soon as a couple weeks. I know God uses doctors to heal. This man is amazing! I couldn't help but tell him " I love you" before I left. I was so overjoyed.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

Had a one hour session here with Brittany. Her space is lovely and has such a cozy vibe- you feel…read moreso welcomed from the second you enter! She has a plethora of treats (snacks, teas, water, etc) which make you feel at home. I have been experiencing some low back pain that I suspect is from some hip and pelvic issues. During my session, Brittany showed me several exercises that really helped alleviate a lot of the pain. Additionally, I broke my ankle a year ago and haven't fully healed- she worked with me on my ankle and provided me exercises that my previous PT hadn't even mentioned. Ankle isn't even her specialty and she went out of her way to help. Definitely recommend Core Moves- I'll have to try her Pilates classes next time!

I had been a patient at OrthoOne many years ago. I was asked or it was suggested that I see an…read moreorthopedic doctor by my pain management doctor. I called to make an appointment and was seen within a week or so. As you entered the office, you sanitize your hands and then make your way to the desk. Every one was wearing a mask and then temperatures were taken. If you have been to any medical office lately it's the standard treatment! The check in didn't take long and we were taken back to a room in about 15 minutes or so. We were pleasantly greeted by the staff and had a short interview with his nurse. Dr. Hannallah came in the room shortly after that. He had reviewed previous X-rays and spent a very reasonable amount of time with us. He was very straight forward with his thoughts and diagnosis. I have arthritis and it's continuing to get worse. He recommended strongly that I should never have surgery on my back! He also said that he wouldn't operate on my back!. My pain is degenerative and there is some disc degeneration, in the lumbar region. He asked to have an MRI done and then to return for results. I appreciated Dr. Hannallah and his honesty. I have known doctors that kind of lead you on and won't be straight forward with you. I am thankful that I was assigned to him and appreciated the answers I was given. Next up- MRI!

My copy for physical therapy here is $80 that's not orthopedic one's fault it's my insurance's…read morefault. When you pay $80 for a visit you don't expect to be double booked by the physical therapist but I was. I spent 1/4 of my 50 minute session waiting around for him to finish with the other lady. I don't know who double booked him but I decided it wasn't worth my time and especially my money

I am so glad that I went to Starr Spine. I was experiencing extreme pain and discomfort in my…read moretailbone area that caused me to be unable to bend over or even sit comfortably. Charles was able to relieve me from so much of the issue and educated me about what was going on and how to work on preventing it from recurring in the future. He never rushed through appointments - took his time and was very thorough. He always explained what he was doing and made sure I was comfortable with the process. I highly recommend him!

Charles Starr is a professionally superb physical therapist. He listens well to his clients and…read moreworks with them to achieve their goals for improved health, instead of dictating an agenda that he expects them to adhere to. My two primary goals were to decrease my arthritis neck stiffness/pain and to improve my balance. Both goals were reached, with an unexpected bonus occurring of a much lower blood sugar level due to my new daily exercise routines. Because of my increased neck flexibility I feel much safer backing up my car in parking lots and changing lanes while driving. My balance is so much better, I now feel capable of walking on uneven surfaces, without having to continuously watch the ground. As a result of having a much more confident stride, I am able to walk as fast as other people I go places with, instead of just shuffling along slowly. In my opinion Charles Starr is a 5 Star Physical Therapist.

Michael is awesome and really learns about your issues by listening to you. He also explains why…read moreyou are doing different exercises or therapies. I am getting better and owe it all to them! I have been to a few other physical therapy companies and I believe Drayer is by far the best. I highly recommend them!!

The staff here are very friendly and patient with each client as they push them to strengthen…read moremuscles for greater independence. Yasmine and Tina are just two of the staff that stand out for their professionalism and expertise. They bend, twist, (lol) and drive you as far as you can push yourself to get stronger, but never to the point of pain. They give "homework" assignments so that you can continue some of the exercises and movements on your own. From the young ladies at the desk (Fiona and Lacy) who greet you upon entry and process you in, to the therapists who always meet you on time for your appointment and escort you to the physical therapy area. The facility, including restrooms, is immaculately clean.

They do a great job communicating with your surgeon, assessing your progress and pushing you…read morewithout injuring you. Appointments are met on time by a friendly staff. Scheduling is easy.

Dr. Schaefer is so knowledgeable in the spine, muscles and tissues he has saved me on several…read moreoccasions of lower back pain and the techniques he uses you will feel instant relief

Listen Listen Linda! When you walk in the door of this chiro's office is says, "Pain is NOT a…read moreLifestyle!" Because hunty I'ssss (Yes I'sss) be in pain . Dr. Justin is one cool Chiro. down to earth, reasonably priced (takes most insurance) and will work with you if you private pay if your insurance sucks like mine ‍. So stop in this office get a massage and say aches and pains be gone!!