The care was exceptional, the physical therapy was excellent, nurses were outstanding. The food was…read morevery good and served to order and hot,on real plates with cutlery. The cleanliness of the facility is above reproach. Last but not least my surgeon was the best too. I will continue to recommend this hospital to anyone that needs a referral.

Took my mom there after she fell. Went to the new ER. She was seen very quickly and the nurses,…read moredoctor, radiologist... The whole staff was excellent - professional and caring.

Unimpressed. Woke…read moreup sick, went to this location even though it was farther away, because it is part of my health system. Didn't make an appointment beforehand because honestly, I wasn't sure how long it would take me to get there or what shape I would be in or if I'd have to have my wife drive me. Made it, walked in, and was immediately put off. They make you check in standing up at a kiosk. They make sick people stand up and go through a bunch of screens on a kiosk. I am already in their system, and still their information was not up-to-date. And then when I went to search for my doctor, he was not in the system, even though he is indeed in the system. And, the wait for a walk-in was 2 to 3 hours out. Look, staff were great: the one person, who showed up partway in and realized I was frustrated with the screen. Nobody else in the kiosk lobby. I called my doctor, who was out that day but they were able to schedule me at another urgent care sooner than I would've gotten in at this place. I'm pretty happy with OhioHealth in general. I am not happy with this location.

Had a medical issue that needed to be dealt with on the weekend. This place is great! Came in at…read more9:15. Waited five minutes. Was seen immediately by a nurse. Then under three minutes a actual doctor (not a nurse practitioner). The waiting room was comfortable and spacious. Rooms clean. My quality of care there was excellent. Zero complaints.

I recently 10/14 had anterior hip replacement. I can't say…read moreenough good things about the care I received and success of the surgery. I was up and walking with no pain within days. As far as I am concerned, Dr. Berend is a miracle worker. 30 days past surgery and I am averaging walking 4 miles a day.

Had a total hip replacement on April 29, 2025. Dr Morris was an excellent surgeon and my recovery…read morewent well. Just a FYI, beware of OrthoAlliance. I just received a bill of $876.78 for collagen bandages that I was totally unaware the cost of. I would have said no. They arrived without my knowledge and thought it was included in my surgery. The leg pumps (which I paid $230) for only worked 9 out of the 14 days I was to wear them. I definitely recommend Dr Morris and other Drs at JIS, but this is something they need to address.

This concerning Prime MD Pain Management Clinic. I have been a patient there for two years. My…read moreDr. Was Dr. Katta and I need to say that he has been an amazing doctor and I have absolutely no issues with him at all. He has always taken very good care. My issue is with the management. Within the last month or so (with no prior warning) they have closed their doors due to mismanagement. Staff was not getting paid, rental furniture was getting ready to be picked up by the rental company for no payment. We did originally receive a letter discussing to announce the closure and I received a voicemail last week saying my Oct 17 appointment was canceled and two months of meds would be called in. This has not happened yet. We all have had to scramble to find new coverage. My chief complaint is I was scheduled for surgery today and my acute pain issues have always been covered by my doc at Prime MD. Over the past three weeks I have left multiple messages asking for coverage and I have not received a return call. I had pretty extensive surgery today and I am now home with no breakthrough meds for the acute pain. Needless to say, I am miserable in pain and absolutely feel abandoned. This is inhumane. I just wanted to put this out there about the management of Prime MD. Congratulations on taking a very profitable practice and running it straight into the ground. Very impressive feat! I have been in the medical field for almost 30 years and I have never seen that accomplished is such a short time. Again, the doctors and staff are amazing and need to be recognized for putting up with horrific management for as long as they did. They care about patients and I wish them well.

From the owner: PrimeMD, a group medical practice located in Ohio, aims to deliver first-rate care to patients at…read moreits offices in North Columbus, Newark, Lancaster, Westerville, Kenton, Marion, Wilmington, Dublin, and New Albany. The highly skilled PrimeMD team takes an individualized, personal approach that separates them from other primary care providers. Each PrimeMD office is an independent practice that's able to make its own management decisions, and team members directly influence how their site operates. Key metrics like patient satisfaction, return rates, and referrals define each site's success, with physicians and other team members working toward delivering better patient care and a greater presence in the community. An experienced clinical director leads every PrimeMD group, with support from a highly-qualified team of physicians, nurse practitioners, registered nurses, and physician assistants, who coordinate all aspects of patient care. Together, they diagnose and treat patients with a comprehensive range of common health problems, from coughs, colds, sore throats, influenza, pneumonia, and headaches to urinary tract infections (UTIs), diarrhea, ear infections, STDs (sexually transmitted diseases), rashes and skin infections, gastrointestinal ailments, and pink eye...

I'm surprised no one has reviewed this. It's been here for at least a few years, on a busy corner…read more I had my pick of places for physical therapy, and when they asked if I knew where this was, I said "of course." I didn't know what all they did here, but I knew it was a healthcare complex. Parking is easy. There are slots right up front for patients, in addition to handicapped spots, and I needed them. The building is pretty big, airy, clean, and easy to navigate. The PT place is right inside the door. Service was excellent, start to finish. The check-in person was super patient with this new patient. The therapist was easygoing, explained everything I need to know, and listened to my questions, concerns, and random stories. I only saw part of the PT facilities but they seem well-equipped. Prices, well, I have decent insurance and the copay seems reasonable, even if I don't really want to pay much. Hoping for a speedy recovery so I don't have to come often, but glad I get to come here.

I come to OSU Carepoint in Gahanna for all my routine lab work. The staff is friendly and…read moreprofessional getting my labs completed quickly.

I give up! I've gone here for years. I've had the same medical condition for years. But getting the…read moresame script filled when I have a flare-up, which only gets worse until treated (antibiotics), is like pulling teeth! It is a maze in which the pattern seems to change every time. I actually get jealous when I hear about other people's experiences with their doctor's office.

This place is great in theory, clean, nice waiting area, convenient however it is staffed by…read moreprimarily nurses practitioners, which I personally do not prefer as my experience with them is a doctor is more knowledgeable. They take walk ins but realize they also take appts so if you are a walk in you may be waiting a while. The plus is not many ppl know about this so as of right now the wait isnt super long. I went in for a bug bite that I felt I was having a reaction to. NP insisted it was ingrown hair and told me to use warm compresses Saw my allergists nurse the next day who agreed it WAS absolutely a bug bite and I was having a reaction. Told me to take Benadryl and now am on an antibiotic. So.... Not so sure Ingot my moneys worth from the AUC.

I seen dr khalsa. By far the best neurosurgeon ive seen. He is very professional. Explained…read moreeverything to me. Answered all my questions. Everyone from the time i walked in the door til i walked out was super nice and welcoming

Brought someone here for a procedure. Staff were great throughout. The place is fairly new, some…read moreconstruction and additions still going on. Easy to get around, plenty of parking, great signage. In and out relatively quickly. Good communication with phone calls and texts. Our check-in card got us a free drink at the little Bistroh! downstairs. All in all a great experience for something that can be not a lot of fun.

Began working out and of course my spine decided to be a problem. (I have a an old injury that…read moretends to be problematic). Went to the urgent care to see if this is a pinched nerve/slipped disce Of course before coming I was literally screaming in pain, so loud that the dogs became concerned and flanked me. Once at the urgent care all my muscels loosened up. I can see how they may not have understood my pain was past a ten five minutes before I checked in. Parking was easy. Big lot. Not a lot of people here Saturday evening. I got checked in. Waited maybe three minutes. Was taken to an exam room. Jerico took my vitals. Was pleasant but could noticeably tell he hated chit chat. Lol He excused himself and the wait for a provider began. While waiting I noticed this room smells weird. Gross weird. I dont even want to think about what it is but it smells like the trash needs emptied and the trash smells for lack of a more descriptive word. yucky. I think that conveys it. Kind of smells like a mixture of puke and disinfectant. Ew. See. Yuck. Doctor Haynes come is. Was relieved it wasn't another NP. Especially due to it being an upper back/neck injury. Thats mg big beef with this place the NPs. I explain some of my medical history. Explain the injury. She does an exam concluding its soft tissue causing the pain. And doesn't need an x-ray. I agree it doesn't need xrayed, but was wondering why she didnt lean to mri. Never did she mention it. Still holding fast to its an pulled muscle. I am 100000000000% sure it is more than that. So I ask for a referral to the spine clinic. She gives it to me I was sent home with lidocaine and muscle relaxer. I agree, those I needed. The entire visit took less than 30 from the time I sat down in the waiting room. The only thing I was surprised by there was no follow up call. Usually when you go to an ER in urgent care, especially with a neck injury staff follows up the next day That was not the case here no follow up was received.