I'm using this facility to recover from surgery. It's in a great location and scheduling is easy…read morewith early morning and evening hours. Amy is a great PT and I recommend her and this location

The staff here are very friendly and patient with each client as they push them to strengthen…read moremuscles for greater independence. Yasmine and Tina are just two of the staff that stand out for their professionalism and expertise. They bend, twist, (lol) and drive you as far as you can push yourself to get stronger, but never to the point of pain. They give "homework" assignments so that you can continue some of the exercises and movements on your own. From the young ladies at the desk (Fiona and Lacy) who greet you upon entry and process you in, to the therapists who always meet you on time for your appointment and escort you to the physical therapy area. The facility, including restrooms, is immaculately clean.

They do a great job communicating with your surgeon, assessing your progress and pushing you…read morewithout injuring you. Appointments are met on time by a friendly staff. Scheduling is easy.

Verty welcoming. Amazing results. Clear guidanc. Way more affordable than most holistic Docs who…read morerun labs!

From the owner: The Wellness Way-Granville offers chiropractic care for all ages including through pregnancy. We…read moreoffer holistic and functional medicine with in depth testing, and a natural approach to healing. This includes but is not limited to: hormones, fertility, gut health, metabolism, mold, Lyme, heavy metals, weight loss, diet, autoimmune, immune system ailments, cardiometabolic, etc. We offer acupuncture, dry needling and other soft tissue therapies. In our office we also have infrared sauna, roller table, organic and natural supplements and herbals as well as other products. Our office has multiple doctors providing these services.

Very concerned about injury great service , took the time to ask all questions and concerns.read more

My PT is punctual. Has a great personality and is confident in her instructions. She knows just…read morehow far to take me in exercises and when to stop. We have great conversation during my exercises, which makes the time pass quickly. She leaves me detailed written instructions of what I am to work on in her absence, bonus exercises to do, should I feel that I can do more. Her attitude makes me want to accomplish more. She is very encouraging. I look forward to her visits.

Actually "0" stars!!!!!! Do not!!! I repeat.....Do not put…read moresomeone you love in this facility!!!!!!! Most staff does their best! But the management and Seth, the administrator is a joke!!!!! NEVER A CALL BACK!!!! Monthly billing is ALWAYS messed up. We found our loved one stuck on the floor between her bed and the wall with her door shut!!!!! That was the final straw. We moved her out and she only lasted a few months!!!! Tons of other neglects, too many to list!!!!!! I litterally went in and paid her balance IN FULL and got a PAID IN FULL receipt and they STILL tried to deduct from our account TWICE!!!!!!!! Please Please do not put a loved one in this facility!!!!

This isn't my fist time visiting Smith's Mill. Around 3.5 years ago my grandmother was in the…read morememory care unit for a short stay after a fall. The facility and staff in the mc unit were great back to my grandmother even though she was nonverbal due to Alzheimer's. My interactions and time at the facility were brief but they stood out because of those positive interactions. My 2nd mom who I've been taking care for the last several years is currently a resident at Smith's Mill for rehab. Unfortunately her dementia has progressed so I wasn't sure what to expect from her once she was transferred from the hospital. She's slowly perking up except for when Ashley Everson stops by her room each morning to check on her. She's much more talkative with Ashley and more like herself. That alone was enough for me to leave a review. As former fire/ems, I've seen all kinds of facilities and staff so I came in to sign paperwork and ready to ask a hundred questions. I left without asking any of them because Ashley covered everything I was going to ask and went over things I hadn't thought to ask or even thought about. It's rare to find a facility that is as nice as they appear on the outside. It's even more rare to meet someone like Ashley that genuinely cares about not just the residents but making sure the family members are informed and kept in the loop. When visiting my mom, I saw Ashley pass by the room and stopped her to ask the various units and then asked about meds because my mom said she hadn't been given any pain meds. I took that with a grain of salt because dementia. Ashley could have said she would send the nurse in to talk to me about meds but instead, she talked to the nurse and let me know when the last dose was given and how long before my mom could receive another dose. In that same visit, I was greeted by people left and right while walking to my mom's room. I brought her dinner for her birthday and she was just finishing it when Myshawn came in with dinner and wished my mom a happy birthday. She was slightly confused so he showed her the meal order with her info on it and the happy birthday at the top. Asked how her birthday was and if she enjoyed her dinner then said he had a piece of cake for her. She was all smiles during that interaction with him. Those moments where she's smiling ear to ear while in rehab are fleeting so it means a lot when that happens. I've told a number of friends that have aging family members about my experience over the years any time my mom goes to an SNF so they have options when needed or when they start the process of moving a family member who needs more care. I've since told all but a few of them about Smith's Mill and if they decide to check it out, ask for Ashley because she is not only a font of knowledge when it comes to elder care but she is genuine when it comes to caring about the residents. That and the food has looked delicious every time I've been to visit during meal time. Honestly a little envious of my mom on that front.

the facility has been wonderfull in taking care of my mom. They have met all her needs and staff…read morehas been very kind to her. I would recommend this facility to anyone. She came for rehab, but is too ill to continue. Director of nursing and social worker have been especially helpful.

In less than a month of moving my father in law to BG he has been a happier man. He is a long term…read moreresident. He is getting physical therapy 2 to 4 times a week which he was not getting at his other nursing home. These girls care about the resident at BG. I can't say anything negative about this place. Everybody was very helpful getting him in a routine. The staff helped out with any questions we had. They have made him feel at HOME!! If you are looking for a place for your parents or in laws to live during their late years.... This place is it!! If I could give them above I would do so!! Thank you for making this move successful!!

Horrible customer service Completed three different "Book…read moreappointment now" links over the course of five days... never received a call back Phone is always busy and when I did get through I left a message and again, no call back I don't know how they have any patients!! Multiple people told me the same thing but I tried myself... same experience Don't waste your time

I had an injury & early that morning they were available for walk-ins, which worked out great!…read moreDoctor and nurse were great. However; a couple, one in particular, front desk personnel were very unfriendly, short, & almost acted like you were an inconvenience. I would like to say she was having a bad day, but on 4 occasions she acted like this. I would absolutely go back because of the care received, but I dreaded the front desk.