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    Peak Physiotherapy and Performance

    5.0 (3 reviews)
    Closed 6:00 am - 2:00 pm, 6:00 PM - 8:00 PM

    Services - Peak Physiotherapy and Performance

    Physical therapy

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    Altercare of Canal Winchester

    Altercare of Canal Winchester

    1.3(6 reviews)
    3.3 mi

    Mother-in-law admitted here after a brief hospital stay for a pelvic fracture. Insurance covered…read morefirst two weeks during which time she received both occupational and physical therapy. We did notice that she was in bed during most if the day but thought that was due to the injury. We were in the process of getting her admitted a an assisted living facility and needed to have her stay until we could arrange the move. She went onto self patient status. All therapies were promptly halted. We were not given any option other than us continuing working with her. In fact the staff simply began to ignore her. She was never up and dressed and often left in dirty wet soiled diaper. So much so that she developed a urinary tract infection. We actually had to take her to the ER to get any treatment As the nursing staff told us it would be a minimum of 4 days before they could prescribe an antibiotic. I challenged an aide regarding the total lack of care and was told "what can I do, I have 26 patients and no other help. We had to change her bedding and her diaper many times ourselves due to the severe understaffing and complete lack of concern from staff that were working. In short, put your loved one here but exercise extreme oversight and for heavens sake do not overstay your insurance coverage. By the way the extra two weeks cost us $6,135.

    Where do I start? Father in law was a long-term resident there for several years. He was given cold…read moreshowers the last four months as did everybody else, probably still going on because a few aides care enough to check the temperature of the water. He then refused showers. Back at the end of September he had a couple accidents in his electric wheelchair (banged his leg on the bed and ran into a table). This resulted in the independence of his controls to be taken away. We were OK with that because we never wanted him to be treated differently. Another resident ran into other residents, so she also lost her independence with her controls. The physical therapy manager promised for four months he would be working with my father-in-law to get his independence back with his controls. I even got a prescription from his doctor for physical therapy for them to work with him three times. He really had no intentions of working with my father-in-law. He is just a yes, man!! Flirts with the girls rather than spend time working!! Father-in-law stop getting out of bed and his appetite declined badly. Only time he would eat good is when we brought him in food a couple times a week. To save him from being depressed, we moved him and to get him better care because it was not changing. It was just getting worse!! In less than 3 weeks he gained his independence back with his controls (1st week in the new amazing facility), He is getting physical therapy 2 to 4 times a week. He is also getting use of his crippling hand now (which should've happened a year ago). He doesn't stay in bed now and he gets his normal showers and shaves, which makes him much happier!! They never helped brushing his teeth neither! We would go in two days in a row and he would still be in same clothes. Hygiene really lacks there!! I feel great getting him out of there. I know many other residents have left Canal also. Some of the staff has too!! Can't blame them. This place needs to regroup. You cannot operate with very little staff in a nursing home to take care of the elderly.

    OrthoNeuro - Locked in and sooo bored!!

    OrthoNeuro

    2.8(5 reviews)
    5.1 mi

    I first left a google review and was left with a generic response, they leave a general number to…read moretry and resolve the problem but I never get through. This company in 2018 took advantage of me. I was diagnosed with CRPS after a surgery performed in a different one of their offices but they were to do my physical therapy. They are the ones who contacted the insurance company and they are the ones who set up my appointments based on their conversation with insurance. They then start charging me saying I ran out of insurance, that is not my problem if they are the ones who did the scheduling with the insurance company. In addition they made my CRPS worse because they do not know how to treat and care for it. They made me do weight bearing and they applied heat and ice during a flare. Just ridiculous they did a lot of damage. And now I have bills from them in collections because they abused the system.

    I got hurt while I was in OH for work. (I'm from out of state). It was so tricky finding an…read moreorthopedic place that would accept me without a referral and OrthoNeuro was ready to help right away. The entire team was SO HELPFUL from the front desk to the exam to the X-ray. Everyone was friendly, compassionate, and immediately got me the brace I needed for more comfort. While I am now back in NY now seeing my doc at home, they called to follow up to be sure I was getting proper care after seeing the MRI report. You can tell that they truly care about what they do and made me feel so comfortable being alone and away from home... thank you all !!!!

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    OrthoNeuro - CRPS flare

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    CRPS flare

    Peak Physiotherapy and Performance - physicaltherapy - Updated May 2026

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