Considering the fact that every time you go to a free clinic, you get a different doctor, and have…read moreto spend a large amount of time retelling your story, I am happy to say I haven't had a bad experience yet. Yes, it is a bummer that you have to get to the building so early, and very well might not get out till 9:30-10 pm, at least there is action taken to solve health issues. I was set up to see a gastroenterologist, on my first visit there, and given further information about the health options that are out there, for people without health insurance.

Chiropractic care with thorough explanations and caring staff. Highly recommend. They work well…read morewith insurance.

I was so optimistic about this place. I've been to several chiropractors and this one seemed so…read morepromising. I was reassured that the staff would check my insurance thoroughly and that he has a firm ' no surprise bills' policy. It's my fault, really, for not double checking and trusting them... I have received multiple bills and keep receiving them even after reluctantly paying them. What a scam, and my medical issue isn't even resolved!!

I can't give it an A-OK. I think the middle star should be "Meh-OK"…read moreThe concept of Otterbein Senior Living is impressive. It helps patients feel at home or like they have their own apartments. There should be many more to the point where the traditional nursing homes disappear. The environment can help with a patient getting better on all levels. My mom was at this facility for 6.5 days in the short term building. Poor thing has been in the hospital for the minimum of 6 days every month of this year so far. First impressions were great. Michael got my mom a wheel chair, noticed she was cold and gave her a blanket. My sister and I knew she thought we were "dropping her off" in some place that hadn't been redecorated since 1987. We were very happy to show her that it was light, bright with four windows and she had privacy. The PSA's were all fabulous. Michael, Sanjay, Sequoia, and others that I would remember by face but failed to write down their names. Jamie the nurse was great. My mom really liked Susan who was the social worker, and the psychiatrist as well as Dr. D. Lauren was exceptionally helpful with getting her admitted and paperwork. The aforementioned individuals made a great impression on us. My mom had to leave by ambulance and didn't leave the hospital for 12 days. The first week she was in the hospital a young lady named Kristen came to see how she was doing. I thought that was very nice. That's where my positive comments end. The director of Nursing? Never met her and I should have way before her being there 5 days. I was told to always just push the option to speak to her. That was great until I inquired if my mom had fallen. She didn't call back. I did and no answer all of a sudden. So my sister called and she picked right up. She had conducted interviews and confirmed my had not fallen. That was great, however, I have EVERY right to ask if my mom fell and that is the type of call that warrants a follow up ASAP. Kevin? Didn't need to meet him and after the attitude he displayed while I was cleaning out my mom's room because she had to return to the hospital; I'm not sorry about not meeting him. He's arrogant and rude. If he had any questions about what was obviously going on right before his eyes, he needed to use his eyes and make contact with me and speak to me, not yell and demand someone else respond. I wasn't responding because nobody is going to speak AT me and get a response. I didn't care for him interrupting me as I was giving the PSAs an update on my mom, that they had taken care of and had a genuine concern for. There are various ways to have handled that. He handled it wrong. I was told by more than one person; three to be exact that that building rarely is full so it shouldn't be an issue to get her back after her hospital stay. Granted it was 12 days later, but I still feel like this facility did NOT want my mom back because of the issues she was having. But since it's a NURSING facility, those are issues each and every person should attend to. It was like they just focused on her PT needs and ignored everything else. They had doctor records so they knew what they were getting with my mom coming on as a patient. The PSAs are pretty much nurses too. They have quite a few duties. Too many to be honest. Cooking, cleaning, laundry, getting vitals, tending to patients and cleaning rooms. This is how you burn out your team. This is how you have turnover. It costs more to replace employees then to keep the ones you have and keep them happy. It's not really such a feat to show your employees appreciation. We had the social worker at OhioHealth call the location in Gahanna and within seconds advised they had a room available. I found that to be interesting. It's only day 1.5 but the differences are apparent. Starting with them testing her for TB right off the bat. That wasn't done at all in New Albany. There's a different type of "buzz" here and my mom, sister, and I feel it. Stay tuned.

Otterbein of New Albany was a refielf in helping Mom during her rehab after being released from St…read more Ann's. When she was released after a second visit to St. Ann's New Albany unfortunately had no room. Mom was sent to Gahanna which lacked adequate staffing and attention to patients. I would rate Gahanna a 2 only because of admin staff was helpful in finding long term care for Mom. Lady working in the kitchen was so helpful and a 5 helping make sure Mom was up and feeding her. During 3 visits to Gahanna Mom was dehydrated and only water was administered by my wife and me during visits. Once she was transferred to long term her lips were dry and cracked and she drank 3 glasses of water which tells me once again Gahanna ignored making sure she was hydrated. If you have a choice Otterbein of New Albany is the only choice! Gahanna the aids would be on their phones off to the side only moving if us as a family member initiated moving of helping our loved ones.Mom had dried food on her chest and on her clothes only cleaned up while we visited her.....

A place I would recommend to anyone! The staff develops a personal relationship with each patient…read morein order to create a personalized care plan. I felt as though all of my requests, questions and concerns were addressed in a timely and thoughtful manner. Josh, the physical therapist, has no harsh words but instead constant encouragement. Sean, the part time PT assistant is always professional and courteous. Sam, the receptionist, worked with my schedule when it came to making my appointments. I am sad to have to leave because my experience was beyond exceptional.

I was refered to Cornerstone for an issue with my knee, and I absolutely loved them. The staff was…read morealways really friendly, and really helpful. Thanks to them I am able to run, pain free, again, which is awesome to say the least! :)

This place is full of oncologists. I wish I didn't have to review it but I need to. My dad has…read morenon Hodgkin's lymphoma and has to go here every 6 months. They are very professional and caring. My dad's doctor couldn't be better but he's retiring at the end of this year but I suspect the new doctor will be just as good. I hate the fact that my dad has it but I'm glad he has the zangmeister center to look after him.

I've been here twice now and have great experiences. The first time I received acupuncture…read moretreatment from Terry and it really helped with pain that I get in my hip. He did a great job explaining the process to me. More recently I went in for a massage because I was really sore. I was with Jason and it was probably the best massage I've ever gotten. Was very impressed. Definitely will be going back.

I have seen Terry for many years and he had always been prompt, professional, and made sure his…read morespace was clean. It has been great to have my back loosened up after being confined to a chair and office. Lately, I have appreciated Terry's vigilance at going the extra cleaning mile and being patient with conflicting last minute meetings!

Advanced Physical Therapy in Hilliard was one of the best therapies centers I have been to. After…read moremy shoulder surgery they were hands on from the start, while always making sure my progress was on track. I credit their techniques in allowing me to heal faster. Other facilities would just follow the minimum when it came to exercises. Would highly recommend them.

I was referred to this PT after I contracted covid and developed multiple long-lasting problems…read moreincluding balance and vision deficits. When I showed up, I asked Theresa if she'd wear a mask. She told me she didn't wear masks but would open a side door. I left because I'm disinclined to accept therapy from a provider who doesn't wear masks, particularly after being asked to do so.

Two weeks here made all the difference. I would stayed longer, but the insurance company disagreed…read more When I arrived, it was following a spinal injury, back surgery, and treatment for blood clots in my lungs. The spinal injury left me with a weak leg and I was unable to walk. After three hours of physical therapy and occupational therapy per day for two weeks, I was able to walk with a walker and I'm now at home. (To the cat's great relief.) Following the surgery I was not allowed to bend or twist my back or to lean. The physical and occupational therapists helped me understand what I was capable of and taught me new ways to perform daily tasks using devices such as a reacher to pick things up and a tool to put socks on. Everyone was caring, helpful, and supportive.

I have been to quite a few facilities for healthcare and rehabilitation after a Cardiac & Stroke!…read more I am so thankful for the care of that. I received their every person I interacted with whether it was the nurses the A's the doctors the staff in general made my visit so pleasant. It was a clean and beautiful facility, even though it was under construction, it did not affect the ambience of the facility. I would recommend this place to anyone who needs to rehab from a surgery or from a stroke or heart attack, All I the equipment was nice and clean. They were constantly sanitizing and cleaning the equipment every time it was used. I never felt so safe and had a good workout as well. I suggest the facility. for anyone looking for a place that has great staff and attitude excellent service and help to get back to your regularly scheduled life.!