Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

After a long day of travel it was a nice transition to be quickly picked up and driven away…read more.. thank you STS for being timely and having such luxurious vehicles. Our driver, Gurjinder was very professional and a nice smooth driver. We recommend STS!

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Great service helpful and professional Driver arrived early…read morefor pick up and the car service we Order spaced for 6 us in a sprinter van Reasonable price.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

They do not offer phone service any longer and I have sent two emails to their reservations email…read morewith no response. Hard to get new business if you don't respond to people. I have a multi day transportation need with special circumstances that require a longer explanation than what I can put in their online booking services. I will take my business elsewhere.

Absolute best car service in Seattle. Impeccable service, always on time, beautiful, modern fleet…read more Can't ask for anyone better.

I've used Nile Elite Black Car Service a few times now, and they've been great every single time…read more The drivers show up on time, the cars are spotless and comfortable, and the price is totally reasonable for the quality you get. They always keep an eye on my flight, so pickup is smooth even if I land early or get delayed. It's super reliable, easy, and takes all the stress out of airport travel. Big thanks to Niless and his team for consistently excellent service.

Great communication before the pickup at SeaTac. Driver was tracking my flight and was ready when I…read morearrived. Spotlessly clean car - comfortable ride. Driver was professional and pleasant. Pricing was completely transparent - no surprise additional charges. I will use them exclusively whenever I travel to Seattle.

Sefa is amazing. Very professional. He has driven my parents in their 80's always thoughtfully and…read morewith care.

From the owner: Travel with peace of mind knowing our car service selections are ready to provide a sophisticated…read moreand timely journey.

David was super helpful and accommodating. The drop off location was a bit hard to find as it…read morecannot be found on Google maps, but David was open to communicating via text and I was able to send him screenshots and pictures to help with navigation. I also had to make some last minute time adjustments, which he was able to adapt to.

Excellent service from David at Carinas. My family and I were looking for someone who can take us…read morearound town for a few hours because we just got back from our cruise ship and our flight wasn't for another 5 hours. They provided a 14 passenger van that was a perfect fit for our family of 11. To me, price was very reasonable. David picked us up from pier 91, took us around pikes place for a couple hours and dropped us off at the airport. We highly recommend Carinas and would book with them in the future.

Good communication and kind staff, good rates, effortless experience. Would book again :)read more

I hired a ride for my cousins that were flying into Seattle from St Louis…read more After reading the reviews and getting quotes, Walking Platinum was most impressive. This company is the BEST! If you want to impress your guests, ride in style and have the most professional driver(s), call Walking Platinum! I will always hire Walking Platinum in the future, and will recommend them to everyone! Thank you Jason for your amazing service! Patti

Amazing experience! Our driver was early, helped us load everything, and was a very courteous and…read moreprofessional driver. Will definitely use them again when we are back in the area!

Stanley NG was our driver for 6 hours on the 11/14 really as a "tour" guide, not just a fantastic…read morelimo driver. He was spectacular and fun as we went about everywhere we wanted to go in the area that we hadn't visited before. He was challenged to take our general list of places in and around Seattle and go for it. We were in town for a football game so we even took a drive through Wash U's campus which was beautiful. He go wherever we wanted to go. It rained the whole day but we charged ahead anyway. Stanley has lived in Seattle for 22 years but also in New York City. He was a professional photographer for Atlantic monthly. Sort of an artsy guy with two grown daughters...graduates of Wash U. The car was luxury, comfortable and spotless for the two of us. Given or 85 years, he made stops comfortable in the rain and stayed close by and picked us up in minutes when we texted. This is go to company and Stanley was beyond expectations! RBT from Indiana

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.