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    Luminare Press

    4.8 (15 reviews)
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    It took a long time. The line editing was weak and in the end, I was left unhappy.

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    Review Highlights - Luminare Press

    I would like to thank Patricia, Kim, Caitlin, Melissa, Sallie, and external editor Christopher F.

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    Register-Guard

    Register-Guard

    1.4
    (38 reviews)

    I have made many complaints about wet papers and ripped papers! For the first 40 years of our…read moresubscription it was placed carefully on my door mat! Now that we are nearly 80 with mobility issues, it can be found in the street, 40 feet away on the sidewalk or behind our fence in the grass! We used to have a person to call for problems and a new paper was delivered within a day! Now we click a button and nothing happens! What is a person to do except cancel the subscription! Diane and Clyde Thrift 1165 Winsor NorthBend, OR dianethrift@icloud.com 541-756-7333

    The Register Guard's website advertises a digital subscription for 6 months for $1. There was a…read morespecific article I wanted to read and reasoned that a newspaper costs more than $1 now, so the 6 month subscription was worth it to read the article. When I got to the end of the process to sign up for the subscription (after entering payment information) a thank you message popped up and showed that I was being billed for a one-year subscription for $39. It's a bait and switch scam. It was a weekend, so there was no way to address it with them since they don't allow cancellations via your online account and there is nobody to contact on the weekend. There was immediately a pending charge for $39 on my bank account, though. I called Monday morning and spoke with someone about it. I was told that the subscription was cancelled and that I had been refunded. The pending charge was not stopped and went through the next morning. So, I waisted my time calling them yet again because they wouldn't address anything via email. The associate that answered this time stated that a refund was in process and would take 6-7 business days to process. It took less than 48 hours to overcharge me by $38, but it will take a week to refund it? The Register Guard used to be a local paper that was respected by locals. Now it's owned by Gannett, a huge news organization and it really shows. Their call center is clearly not local and the local stories and local sports articles are rarely up-to-date. It's truly not worth subscribing and the organization is most definitely not trustworthy. It's a sad state of affairs and they won't be getting my business after this most recent scam.

    Luminare Press - printmedia - Updated June 2026

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