BEST customer service I have EVER received in my life with Doctor My Eyes/Stephen Cohen, OD and…read moreAmanda Goldberg, OD and Bausch + Lomb! Me being the irresponsible adult, waited until I was out of contacts to go to my appointment to get more. They didn't have trials of my astigmatism contacts I use but they had the regular ones which can hold me over. Dr. Goldberg said they typically come in fast so after a week, I called and asked where they were because I didn't get them yet. They were on backorder and she (will not name who I spoke with on the phone) said let me call and see for how long, it's not usually long. Turns out it IS long and they wouldn't be in until November 17th so she directly called the manufacturer (Bausch + Lomb) and they said they can overnight them for $13. So I paid the $13. Well that was on Friday so I expected them Monday. Didn't get them but thought... maybe because I called them later in the day on Friday, they probably won't be here until Tuesday. Tuesday goes by, NO CONTACTS. So first thing this morning I call the eye doctor and she tells me the FedEx tracking is saying it was delivered......... I BLEW UP. I would know if the contacts were delivered. I work from home and see FedEx pass me everyday. We have a camera that would go off if something was delivered. She basically tells me it is out of the eye doctor offices hands now and I need to deal with FedEx. All I can think is "I just want to see!!" The lady tells me "well you can order more but it'll cost you". Immediate thought was I AM NEVER GIVING MY MONEY TO THIS OFFICE AGAIN. I call FedEx and they tell me they will contact the driver and he SHOULD get back to me by the end of the day, 5pm. I said "so I will sit her blind until I hear back from you at MAYBE 5pm!?" He said he made note that this was urgent... Mind you my thinking is, I'm working from home today and will flag down that driver myself when I see him. I get this text from the doctor's office and I honestly started tearing up.... My office and Bausch and Lomb are splitting the cost of my two 90pk contacts and overnight shipping. IF THAT ISN'T THE BEST CUSTOMER SERVICE YOU HAVE EVER SEEN, IDK WHAT IS. P.S. I'm highly considering lasik after this experience and I am still going to fight FedEx for the original contacts so I can give them back to the office for so generously giving to me

Dr Cohen is an incredible diagnostician & fabulous practitioner. Rarely are we so impressed w a…read moredoctor. Not only does he take his time to go over all your concerns he is spot on with his treatment protocols. I know from experience since my husband is a double boarded MD. Don't hesitate to use him.

Staff was nice,. I was not happy with Dr. Kessler 'bullying attitude', rather arrogant in my…read moreopinion. I went hoping to get an eye exam for new glasses. Since I have cataracts the dr. would not give me a perception until after cataract surgery. He is assuming I would have it based on his recommendation. I found out after researching there are different options for the 'plastic lens' that determine the type of eyesight you come out with. Either way. I know my glasses are not serving me optimally with regard to focus/distance.

My previous review was written a few years ago and I've been in a handful of times since, so I…read morefigure a quick update is due... I've continued to be pleased with my eye exams and overall experience with Eyecare Plus Scottsdale. I've purchased glasses and always been happy with them. On a recent visit, I popped in to see if I could find some new glasses or goggles with my prescription to be used for pickleball. While I didn't find anything too sporty, I did end up purchasing a new pair of glasses and sunglasses with Amanda's help. She was a joy to work with and I cannot wait to get my new glasses when they are ready soon. Thanks again to the doctors and entire staff at EPS for meeting all of my eyecare needs! See you again soon... PS - While there is plenty of street parking, there is also a lot behind the building.

I can't recommend Dr. Jensen and the entire team at Salt River Eye Care enough! From the moment I…read morewalked in, I was impressed by how beautiful and welcoming the office is. They also have an incredible selection of frames. I will be back to buy a pair! As someone who gets very anxious about anything related to my eyes, I truly appreciated how thorough, patient, and compassionate Dr. Jensen was throughout my appointment. He took the time to explain everything, answered all of my questions, and made me feel completely at ease. It's rare to find a provider who is not only exceptionally knowledgeable but also genuinely caring. The entire staff was kind, professional, and efficient, and they ran right on time--which is such a refreshing bonus. After this experience, I'll absolutely be making Salt River Eye Care my primary eye care practice. If you're looking for an eye doctor who provides exceptional care in a beautiful office with a wonderful team, I highly recommend Dr. Jensen and Salt River Eye Care!

I had an eye exam after 3 years and moving to AZ last year. I needed new glasses and thought my Rx…read morehad changed slightly. The exam, including retinal imaging was easy and more hi-tech since my previous time. The exam and the help finding the frame I liked and with the features included went fairly quickly. And the new glasses were ready for pickup the next week! I was very pleased with the results

Fantastic Dr. Robinson was professional, very…read moreknowledgeable, and went out of her way to make sure I got set up with a specialist for my eye issues, The team followed thru with a quick referral to them so I got a date for that appointment the same day. Highly recommend Optics of Scottsdale for anyone needing eye care

I can't say enough good things about this office! I was in desperate need of a trial pair of…read morecontacts, and even my own optometrist wouldn't help me. This office went above and beyond and helped me without even charging me. I'm so grateful for their kindness and compassion when I really needed it. Highly recommend!

What a terrific experience. This was an office visit that most of us hope for, yet rarely…read moreencounter. This is a private optometry office offering first rate medical care. Every aspect of this visit was great. From the moment I walked through the front door, I was greeted warmly and attentively by the front desk staff. after a brief, wait, I was taken into the examination room by the doctor's assistant. Preliminary eye testing was done prior to the doctors visit. This was a very professional yet personable procedure. Dr Beth then entered the exam room. with a warm and friendly, hello and introduced herself. I felt immediately at ease and experienced a refreshingly, thorough and professional examination. Dr. Beth looks at you and really listens to your issues. I never felt rushed. I truly felt that I had 100% of the doctors focus and concern. Picking out new frames was a fun experience. The optician I worked with was great. In addition, several of the office staff offered their opinions on my frames (when I asked them) making it all a very personal experience. There is truly something very special about a private medical office versus the large corporate medical offices. The difference that matters to me is the personal touch and experience that comes with a private practice. You are not just a "number",you matter to them as a person/patient, and your overall satisfaction is their goal. This office is first rate and you should look no further for great eye care. Lee F.

I do like Dr Frankel. She is very thorough. I did call this morning because I needed to see if I…read morecould get in to see her because during the night my eye started burning and tearing all thru the nite. Still the same when I got up and I noticed a big bubble towards the top of my eye. I had not done anything to my eye that I was aware of so I was a bit concerned since other internal issues can be made aware of in the eyes. I relayed that to the gal and I'm sure she felt my anxiety but told me there were no openings to see the doctor today...didn't even try. So I don't need that kind of treatment. Too bad I liked Dr Frankel...

In April 2026, Dr. Goldman performed cataract surgery on my left eye and right eye. My results were…read moreoutstanding! Colors are brilliant; clarity is perfect. I can safely drive my truck without having to wear glasses any longer. I am so pleased. In additional, Dr. Ho, Keri, Jenna, Kinsey, and other staff members were so professional in attending to my needs. In closing, the entire experience went smoothly and without any discomfort. R. Gray

Dr. James Goldman is a kind and gentle board-certified Ophthalmologist who specializes in cataract…read moresurgery. I had cataracts in both eyes and increasingly bad eyesight. Dr. Goldman patiently explained the process and options available with different lenses. The thought of having eye surgery is initially quite scary but the care given by Dr. Goldman and his staff was excellent!

I have been going to Dr. Anderson for years- since he was at Lenscrafters. I won't go anywhere…read moreelse. He always thoroughly explains test results, and is attentive, personable and professional. Plus, they have a huge selection of amazing glasses and sunglasses! Their new offices are beautiful and conveniently located and everyone is super nice. They accept insurance, and I love that they are open on Saturdays too. I always recommend Dr. Anderson to anyone who is looking for a good eye doctor. Go here, you won't regret it!

I was visiting for a wedding and somehow failed to pack my contacts. Not only was I able to pick up…read moresome emergency samples after sending in the RX from my doctor, everyone I talked to on the phone and in person was helpful and friendly (unlike many other offices I had called seeking assistance nearby). I am so grateful and would go here if I lived in town! Thank you again!!

I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning…read moreappointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized.

I always have a great appt at Tozer! Kim is always very helpful and so good at her job. Dr dahnka…read moreis very good at explaining what my exam shows! She also has a great personality and immediately puts you at ease! Tozar is a wonderful place for you to get the right care for your eyes!

I have been a loyal customer since 2016. it is now a 3 week wait to get an eye appointment. If…read moreshows that this company has added new patients and are unable to service the loyal patients prioritizing profit over service to the existing patients. there was no way to get me in earlier. if you want to get good service s go somewhere else.

Today Optical Expressions saved my weekend! I'm visiting from Pittsburgh and forgot my contacts!…read more Im not a patient, but, when I provided my contact script, they had my exact contacts! They kindly gave me a supply of samples free of charge! Without being dramatic, this changed the course of my weekend getaway! If I lived here, I'd definitely be a customer. The office staff was so kind and helpful!

I just love it here, the staff is so kind. I've been going here for the past 3 years and just…read moreeverything the perfect service. I got really expensive glasses last year so this year I just did the standard exam and glasses copy of $35

Great eye-care place, but staff are want the friendliest called to see if my glasses were ready and…read morethey told me to call them back in a bit coming from a insurance background myself you never tell the client to call back. You'll call them back yourselves and check up with them. Just overall didn't like the feel of the receptionist complaining to me about how she got off lunch break and was overwhelmed getting back to work. It's not my fault. As well as coming in there to park the space are tight if your in a bigger vehicle or even a small coupe like myself it not a ton of space to get out. Just overall wasn't too happy how they take apart in management other than that, experience I guess was fine.