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    Lumiere Chandler

    2.1 (49 reviews)
    Closed 10:00 am - 6:00 pm

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    Condominiums

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    After they patched. They left it there for a whole month and didn't come back to retouch and paint. It started to crack open again
    Amy N.

    The bathroom was flooded the first day we moved in (Mar 23,2023) from the ceiling and then patched 2 WEEKS after that(only after we came to the office and complained about the big hole in our bathroom). Now it has been 2 months+ and they barely came back to repatch(no paint yet). We also noticed them that our bath tub has a little paint came off 1 month ago and they ignored us and didn't do anything. Now the bath tub is peeling really bad and gross but they marked "WORK COMPLETED" on their website. The new Management also IGNORED MY EMAILS about our unsolved issues, and promise no Compensation for this "Luxury Condo" we pay $2400 a month. Will post more proofs and issues

    Adnan J.

    Very bad service they only care about money we have a lot of things we put request they didn't fix it

    Leasing Office Hours.
    Tiffani H.

    I was a potential resident for this property. I had called the leasing office, and set up an appointment to tour some apartments for 3pm. We arrived (5 mins early), and the doors were locked. We knocked on the doors, and we waited patiently for about 5 minutes. After no response, I had called the number that pulls up when you google search these apartments. Someone answered and I told them we are waiting outside as we had an appointment set up. She stated she was not at the office but she would send it over to someone and they would get in contact with me. We continued to wait outside, for 15 more mins. Mind you, I am 9 months pregnant (can pop any day now) waiting in 100 degree weather with my toddler and husband. I NEVER received a call back. After waiting those 15 mins, we decided to leave as we had more tours scheduled for the day. This company just lost our business. If this is how they treat potential renters, I could only imagine how the current residents are treated.

    Water damage and their patch job
    Jessica A.

    The only reason Lumiere deserves one star is because they happen to be in a decent location. And the outside of the property looks nice. That is where the "pros" of the property end. The "cons" list is endless. We lived at Lumiere for two years. After our first year, we moved units because the first one had a lot of problems, but we were naïve and foolishly gave them the benefit of the doubt that it was issues only in the one unit. Unit One: - Leaky pipes. Kitchen sink, toilet, shower... pipes in the wall and floor were leaking any time we used the shower, leaving the carpet outside the bathroom soaking wet, and the wall rotting and moldy. It took four maintenance requests before they actually fixed anything. - Living room ceiling fan fell down. Luckily, we had just put our toddler down for a nap, otherwise he could have been crushed. They replaced it, but never came to tighten the other fans as we requested. - Unsealed windows. When it rained, water was coming in through the windows. This was the only repair that was resolved fairly quickly. - MOSQUITOS. Like no one's business. They over water the grassy areas, and this apartment was right by a big basin that was constantly full of gross standing water, which caused our patio to be infested with mosquitos. Unit Two: - Leaky pipes. We had water damage all over the walls and carpet in our master bedroom and master closet. It took them about a week to finish repairing the wall. The closet issue was never repaired, they just brought a fan over a couple of times. - Leaky air conditioner. This issue was never fixed. When I told them what the problem was, the new maintenance guy said that I was wrong. The dripping and mildew were just in my imagination, I suppose. - Thin walls. We could hear EVERYTHING. We could hear the pipes creak. We could hear the water rushing through the walls when our upstairs neighbors flushed the toilet. I could hear them throwing up, walking, farting, opening and shutting cabinets, EVERYTHING. - Unsealed windows and doors. I put in a maintenance request, but they never fixed it. Our AC bill was over $200 during the summer. - Ant infestation. There are ants everywhere in the complex. Tons and tons of anthills. In the summer, they all came swarming in our apartment. Kitchen cabinets, kitchen window, living room windows, both bathrooms and the electrical outlets. I asked them to reseal the windows, but all they did was send pest control, and every time pest control came, more ants came inside the apartment. My son had bites all over his legs, they covered his toys. I spent many nights ant hunting, setting traps and spraying anthills. I found holes and cracks in the foundation that the ants were using to get in and I showed them to management, but they did not repair them. - Flooding. The kitchen sink flooded three times. We weren't home at the time, so everything on our counters was water damaged and ruined, the entire kitchen and entryway was covered in disgusting water. The first time, they came and snaked the drain and put a fan on the carpet. The second time, it wasn't as big, so I cleaned it up because I didn't trust their maintenance team to take care of it again. The third time was the biggest one. Turns out that our upstairs neighbor was putting something down their drains that they shouldn't have been, causing everything to back up into our kitchen. Our carpet smelled the entire rest of the time we lived there because they refused to replace the carpet and claimed that the fan would do a sufficient job in drying it out and there was no mildew. After the third flood, I had quite a number of conversations with the property manager, Jamie. I told her that I wanted out of our lease. She assured me they were going to take care of everything and to give her a chance to fix it. I brought up all of our past issues and she said that she understood and was very sorry, etc. etc. I had to call her repeatedly for her to finally tell me that they had no intention of replacing the smelly, mildewed carpet and that what her maintenance team did was sufficient. I told her that it still smelled, even a week later and she had no solution. In person she acts like she wants to help and will only deliver bad news over the phone. Like how letting us out of our lease was out of the question. I informed her that I would be sharing our experience with all of our renting friends. Now we are moved out and have received our final correspondence from them and I am so relieved to be free from them. I would never trust any property run by Milestone Management, but especially Lumiere. That place needs to be torn down.

    Air vent ready for move-in

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    2 years ago

    Super unprofessional, waited forever for a decision to be made. Felt like the process was being dragged out for no reason.

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    5 years ago

    If you like your packages being stolen, then this is a great place to live. Happened to me twice.

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    4 years ago

    Saige is amazing and very professional. I feel like I matter and that makes me want to stay at Lumiere .

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    9 years ago

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    10 years ago

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    Hi - we have sent you a private message. Thank you for your feedback!

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    Ask the Community - Lumiere Chandler

    Review Highlights - Lumiere Chandler

    I recently moved into Lumiere condos and was impressed with Janelle Hollis.

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    Liv Avenida - Our B2 Model

    Liv Avenida

    (39 reviews)

    I absolutely love it here. It is worth every penny of the rent that is charged. It's always clean…read moreand my neighbors are very friendly. It seems to be quite organized in the office because the property is ran where it appears that things are done according to processes and schedules. I just moved from a place that was poorly managed. I lived there for three months and was able to get out of my lease because I received charges for amenities but was never provided access to them and the property manager didn't want to provide a credit. This is a clear breach of a rental lease, and the judge granted me the ability to move, and I am so glad that I did. I have only been here for a month, but it is so cozy. My floor plan is very versatile as it's a closed concept but where I would have others over, it's pretty open (kitchen, living room and dining room). I love everything about this place other than the fact that I live on the 3rd floor. That's not their fault, just my preference would have been to be on the second floor. They have internet that comes with your apartment, vivint and security alarms on the doors...the pool area is something out a resort magazine. It's so pretty and comfy. Definitely one of my favorites in good old Chandler, Arizona!

    I used to lived here and sadly had to moved closer to work. This luxury apartment is surely missed…read morewith all the amenities they offer. I rented right across the pool where I can watch my kids from my patio if they were at the pool. It was very convenient for me with the location I picked. The office stuff are friendly, very welcoming and reliable. This location is in Chandler, Arizona Ave and Queen Creek nearby Hamilton High School. This apartment was worth every penny I paid for. 24/7 amenities and very luxury with community garden, pet park, fitness, activities and more. Liv like no other really stand for that! I love living there and I enjoyed all the fun things you can do. I highly recommend Liv for easier living.

    The Donnelly Group

    The Donnelly Group

    (2 reviews)

    Gina Donnelly is a real pro. She has extensive knowledge of the different real estate markets in…read morethe valley and works tirelessly for both her buyers and sellers. When you meet her you'll understand the passion she has for her clients. In todays market you cant afford to have an agent that doesn't know the in's and out's of the home buying/ selling process. From the listing to the closing table, she'll be there to make sure you're represented at the highest level. Thank you Gina!!

    Mrs. Gina Donnelly is highly unprofessional and should be avoided at all costs. She holds viewings…read moreand important paperwork hostage if you don't respond to her demands. She even had the audacity to contact our realtor from 4 years ago and destroyed that relationship. She is petty and a poor excuse for a real estate agent. Despite being an "FHA expert", she cost us the possible bid war of a home we dearly wanted by talking us down our offer price. In turn, she told us the second home on our list was fairly priced. One property was an exact floor plan but had no neighbors behind the property. She quoted it sold for $10k more than it actually did. Our offer was only $4k less than the supposed sale of the other property. She said it was a good deal. We didn't feel right when we made the offer and when we wanted to cancel, she held the cancellation paperwork hostage demanding we needed to come to her office. We've contacted the title company, listing agent [who she worked with 7 years prior and never mentioned the conflict of interest], our mortgage broker, her boss as we have zero confidence in her to do the right and ethical processing, and begrudgedly, her. We are covering our hinies as to not lose our earnest money of $3000. This woman has destroyed a relationship with someone we knew over 4 years due to her immaturity and pettiness. She didn't send the necessary paperwork until the 9th night knowing we have 10 days to cancel despite promising to send for electronic signatures 3 days prior. Her attitude was my husband could take off work [he works 13 hour shifts] and I could haul my 101 degree fevered child into her office. She stated she will not process the paperwork unless we show up. We have no obligation to go to her office, she just wants to berate us as she has in her text messages. I will follow up and let you know if her boss stepped up to do her job or if both are incompetent. She also has some fashionista twitter page. It also reflects her immaturity despite being a middle aged woman. She also referred us to Bell Mortgage to a guy who stated our broker at Academy Mortgage was a liar and a sham. He was proven he knew nothing about corporate relocations and that he was in fact inept. GIna still refers this guy to other clients - we heard her over the phone [she talks loudly] stating the guy was highly competent. AGAIN, BEWARE AND AVOID.

    Lumiere Chandler - apartments - Updated May 2026

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