I ordered two ceiling fans in July 2025 which were subsequently delayed time and again. I followed up multiple times by email requesting an update. Each update I received only came after I reached out; had I not done so, I would not have heard from Lumenarea at all. I ultimately canceled the order on January 31, 2026. I spoke with the owner to explain my experience, as I strongly prefer to support local businesses whenever possible. During that conversation, he indicated that he did not believe a seven-month delay was an issue. I requested a modest additional credit of 10% of the order total due to the prolonged delay, which he declined, characterizing the request as usury. He then made an inappropriate and offensive personal remark. Interactions are always two-way, but the owner asking me if I'm rich and suggesting I have a handicap was uncalled for. read more

Great place to buy a ceiling fan!! Knowledgeable staff and huge selection. James helped me with my technical questions and Bill went above my expectations in making sure my purchase was perfect. Thank you!! read more

Knowledgeable, friendly customer service, great inventory, larger variety of products that are higher quality than a typical home builder store. read more

"BEST" customer service ever! Can I give 10 stars! You will be well taken care of if there are any issues at all with your lighting order, they will handle it 100%. I have worked with Bob for many many years, he is incredibly knowledgeable and super friendly. I recommend Lumenarea to everyone I know as their customer service is top notch, unlike others I have experienced. They offer great brands and price levels for everyone's budget, their store is jam packed with up to date gorgeous lighting. Support local! Family run business. Thank you Bob, Bill and Julie! read more

I contacted Bill 4 times with a request for a basic response. I talked with him one time on the phone. I asked for information. I called him 3 times again and left pictures at his request and my contact information. He ignored me. Sadly, Bill does not act professionally. He is the business. read more

Had a great experience in Lumenarea! Julie and the rest of her staff were very helpful and knowledgeable about the many many lighting options there are to choose from. Amazing selection in store with thousands more options to choose from not in store. Great experience!! read more

Lumenarea is by far and away the best lighting store I've ever worked with. I have purchased several lights, lighting systems and fans over the years. The prices are good but more importantly service is first rate. These people really know their business and go out of their way to get you the right solution for you. And, they have a very sweet canine greeter on most Saturdays! read more

I am an electrical contractor and work from Denver to Fort Collins. Lumenarea is absolutely my favorite lighting store along the front range. The owners, Bill and Julie, have done an outstanding job building a great inventory of very special and unique products to fill there beautiful show room. In addition to outstanding lighting fixtures, and lamps, they have some great art, furniture, and other home accessories. It's difficult for me to pick up my orders for my clients without browsing to see if they have anything new that I can't live without! I send all my customers to Lumenarea, I know I can send my clients to them with complete faith that they will be treated well, and given the attention and education they need. Many of my customers have complicated lighting situations, or want utilize emerging technology such as LED lighting, or whole house lighting control systems. These concepts can get confusing. I'm glad to have Lumenara there to help make sense of it all and help keep it all simple. read more

Terrible experience today at Lumenarea. They are real nice when they take your money but not so nice when you need to return it. Sucks when you support local businesses and the owners don't support you back. Makes me SOOO angry. I hate giving money to Home Depot but.... And to make matters worse, the salesperson with the rude attitude who spoke to me in a pedantic and misogynistic manner was the OWNER! So not cool. read more

10 years ago, I would have rated this business at 5 stars. At that time, I had purchased a nice ceiling light fixture and received excellent attention and assistance. Sadly, things have changed significantly, as my in-store experience revealed two weeks ago. I decided to visit the store to look for sconces as well as some replacement glass light shades. When I was finally acknowledged (after 10 mins or so), I was hastily "helped" by a woman (who looks to be the owner, based upon the pic on this page) who really had no interest in helping me at all. After inquiring about said replacement glass shades, she shuffled me over to some dark closet to view their paltry "assortment", then essentially wished me luck before heading back up to the front of the uncrowded store. It's a shame that my experience with the staff was poor, because they continue to boast one of the nicer lighting selections around. Guess I'll just go online, where I won't have to waste my time with someone who really exhibits no interest whatsoever in assisting me. read more

These people have more selection than anywhere I've been yet. The staff is very helpful and they are pet friendly.

I have been searching for a pendant light which is not hard wired for several years now to no avail. While visiting our son in Longmont I decided to contact your store. I was pleasantly surprised when you offered to turn any of you pendant lights into one that plugged in. No one else has ever done that. I was also able to browse around with no pressure. When the time came to make an actual selection you were extremely helpful. My new light is the perfect addition to our bedroom. I can't thank you enough!!! read more

I tried "buy local" and "support local small businesses", but they seemed indifferent about offering assistance, answering questions or offering suggestions. Honestly, they did not seem interested whether we bought our lights there or Home Depot. Due to the good selection, I purchased my lighting there. Be warned, if they have to order something, getting all call back or an update will not be prompt. Bottom line: if they have what you want in stock and you do not need assistance, then they are adequate. read more

So I have been searching high and low for replacement bulbs for my bathroom vanities and kitchen pendant lights and have struck out everywhere. I called here a day ago and the owner said to come on down because he had a ton of halogen lights in stock. So I went in yesterday and the guy totally remembered me which was nice. I showed him the bulbs and literally 2 minutes later he was back with exactly what I needed. Not only that, he got my info so the next time I came in, we wouldn't have to try and remember what bulbs I previously purchased. That's what I'm talking about! Customer for life right here!! read more

Highly recommend working with this team! They constructed a blueprint of a lighting piece we wanted which had recently been altered so the company could still create it. read more

Lumenarea is a great store with beautiful lamps. We were looking for a lantern that was both a night light and lamp. When we couldn't find what we wanted we talked to Bob Bauer. He said for us to bring in a lantern and he would evaluate if he could build a lamp to our needs. We brought the lantern in and discussed what we were thinking. When we picked it up we couldn't believe how awesome it looked. The lamp turned out exactly what we had envisioned and more. He did an amazing job and his work was perfection. You would have never known it started as a lantern. We wIll always come back to Lumenarea for our lighting needs. read more

Lumenarea is a GREAT lighting store with a large show room of a variety of lights at all price ranges. I was given sound advice (the sales person knew building code) for our master bath remodel. You can order the same lights as you would in a store in Denver and it'll cost less (at least this was the case with me). Their website is incredibly helpful and useful. Highly recommend this store. read more

This store is the best! I just had them fix a chandelier that was a family heirloom that had been badly damaged and i could not have wished for a better outcome. also I have purchased lamps, lights, and ceiling fans from them in the past and their selection is outstanding and the quality fantastic read more

Worst customer service ever! Went here looking for something specific and even though there were only 2 customers in the store, not one sales person asked if I needed any help. They we too busy socializing even though I was in the store for 15 minutes obviously checking out several items. Their products are greatly overpriced anyway, but I would have made a purchase if they weren't snobs. I don't know how they stay in business. read more

I've had the darndest time recently having a ceiling fan installed in my master bedroom that was free of any noise. Apart from the horrible blasting of the train horns all night, I live in a quiet neighborhood and can hear the ceiling fan even if it makes even the slightest noise. After having 3 ceiling fans installed by Lowes (Lowes staff were very helpful and professional by the way) over a 5 month period, I still could not get a ceiling fan that was noise free, I decided to contact Lumenarea......WOW! The owner instantly advised me that he would send out his Ceiling fan installation expert who diagnosed the problem in that I just needed a "higher-end" fan. I stopped by the store and found the fan I wanted and was guaranteed that if the fan didn't meet my needs that they would make it right. This morning the ceiling fan was installed and "NO" noise. I'm extremely happy and still can't get over the amazing customer focus and service. I would highly recommend Lumenarea for your ceiling fan purchases and installation needs!! read more

I stopped in looking for a switch that they didn't carry, but left very impressed with this family-owned business. So, I returned just a few weeks later for help in selecting lighting for our home renovation. We needed new lighting for kitchen, dining, living, powder room and Master bath. Julie didn't hesitate when I asked her to come see our townhouse to get a feel for our style preferences & the unique needs of each room. We then met at her lovely showroom, where we continued to refine our selections. Julie listened, shared expert advise, & helped us focus on manufacturers in our price range and style. Ultimately, we purchased 9 lighting fixtures & 2 ceiling fans, which they delivered the day the electricians were scheduled to begin installation. Just browsing among the lighting in their showroom is inspirational, combined with expert assistance to narrow your selections, and this seemingly overwhelming task can actually be fun! read more

Bill and his team at Lumenarea are the best. They usually have what I need, but if not will order it. Bill remembers you if you've been in before, and is always glad you came. I've bought shades, finials, dimmers, wire, harps, and bulbs, and would rather buy my lighting items here rather than anywhere else. The prices are competitive and the staff is helpful and know their merchandise. This is as good as it gets! read more

This is my favorite lighting store. Family owned. Dog friendly. Lots of ideas and everyone is very helpful.