I needed help on dog food at the Homer Glen store and there was a young man who couldn't have been…read moremore helpful. I will certainly go back to this store and love their coupons!

Great prices, friendly staff and products I need always in stock. Happy to have a store so close…read moreto my home!

Our sweet sweet lab Marley had to be rehomed and we were devastated - we saved her from euthanasia…read morea year ago but she was aggressive to our family dog we have had for over 7 years. We couldn't imagine her life continuing in a bedroom all by herself any longer, walking them separately and feeding them separately, etc. it was not the life we imagined for our sweet girl. She was adopted the very next day. Although it still hurts to miss her, she has a better life ahead. We love TLC and we will forever miss you Marley and love you dearly!

We did get Max from TLC in July of 2003. He was a wonderful…read moredog. When he passed in 2016, we adopted our Maggie from Hopeful Tails in Joliet ( 2016). Maggie passed away in September of 2025. God bless her. We adopted Meg at the end of September. She was a surrender. Our win! Meg is adjusting. It takes awhile. Thanks, TLC. Barb Thompson

Sorry to see them close. Have used them since they first opened in Palos Park and moved to Orland…read more Jim was a great guy.

Best doggie store ever! Everyone there is fantastic! The…read moreno-hide chews are the best!

Robs Aquatics is the best! They're so knowledgeable and give us the best service. We have no issues…read morewith any of the fish or corals we buy from them and have been loyal customers for years. They are the only place to go for your Salt Water needs in the Chicagoland area.

If you're in the no,you're in the no, No description…read morenecessary. 10 out of 10,since the day Rob opened the door. Tank's Dude! It's always been a fishy relationship. The level of consistent Professionalism in the trade,product quality,selection,price point! A Quality marine Shop doesn't need 1,000,000 gallon fancy display tank,they need Rob's Aquatics.

I used the PetSmart hotel and everything went well, from the moment I checked him in to the moment…read moreI checked him out. I would call everyday and they always gave me good news. They are so sweet, professional and respectful at what they do. I received all charges upfront and also an extra for grooming, which I loved cause that way I knew how much to pay. I picked him up early and he was clean and smelled so good even looked a little chunkier. I will definitely be using them again. Thank you to the Hispanic girl that took care of us to check in and out.

Love they way they care for my babygirl. The grooming service is top tier and Phashion is always…read morehappy when they are done. She enjoys her spa days!

Great family owned spot! Very helpful every time I come in with any questions I may have.read more

A young man from Fish Island, Eugene, came to my home and removed a horrible amount of green algae…read morein my 36 gallon aquarium. I learned a lot from him. He showed me the best green algae killer device on Amazon. All is well now!

I don't think I can say enough kind words about this place! I have a temperamental/aggressive…read more13-year-old dog. After bringing her to the vet for nail trims for the last 11 years, they said that they would not cut her nails again unless she was sedated. It took many months to find a place that would at least try to cut her nails. K-9 couture said sure we can try! When I tell you, they did an amazing job, they did an amazing job!!! I had been recommended to try here from a couple people, and I am so happy I did! it was also much cheaper than what the vet charged us (only $10) and they were some kind!! I will definitely be taking her back here!

Gabby and her team are AWESOME! I have been taking my dog,…read moreAddison, to her for quite a lot of years. I am never disappointed. I highly recommend this dog spa!!!

I took my 14 year old cockatiel to the Chicago Reptile house to get his nails cut. He's had them…read morecut there several times over the past years. This is also where I bought him. We have NEVER had such a TERRIBLE EXPERIENCE. The lady that we had today was AWFUL. She obviously had NO EXPERIENCE with cutting a birds nails. My poor bird ended up with nails that were cut WAY TOO SHORT that he was bleeding. I took him to his usual vet for an emergency visit costing $140. My poor cockatiel has trouble standing on a perch because he can't grab the perch because his nails are too short. I WILL NOT recommend The Chicago Reptile House for this service (nail cutting) to anyone. Today is March 6, 2026

My mother has a medical condition that by law she is allowed to use the restroom for employees. All…read morethe guys in there where ignorant and used snarky responses and then made her walk down the strip to the end to the bar that was indeed NOT Nextdoor it was doors down where she almost fell in the middle of the bar trying to get to the bathroom. The one ignorant man kept walking in and out staring at my father I then after getting her to the bathroom walk in with my father and educated them that by law she is entitled to use the employee bathroom due to medical there's a law and that I will be reporting them and he then responded with "mm that's nice go on ahead" I was planing on spending hundreds in there and because of there rude ignorant non costumer service I walked out. I 100% do not recommend them!!!! If I could I'd rate it negative

Came to the location to use a coupon that I didn't know was expired. They were helpful and honored…read moreit. But that honor came with some serious attitude and time wasted. Just an overall bad experience since Petco doesn't have the brands I prefer and went out of my way since I'm far from all the shops now. Even got attitude as to why I came to that store and not one closer, as if they know what's going on in my life. Shopping online has taken over, folks with bad attitudes belong in a warehouse instead of the face of the store. Now is not the time. Pet Plus is great. Same prices, helpful people.

I brought my terrier in to be groomed by Betty C. During the consultation, when she asked what…read morelength I wanted the hair to be, she also asked if I wanted her to file her nails and brush her teeth. I replied, "No thank you, I don't want her teeth brushed", so she proceeded to say, "OK, just the nails." Please note, nail filing is included in the bathing package. When I went to pick her up, she had added a $22 charge for a Premiere Package, which included teeth brushing, an extra nail filing, and some oatmeal wash. When I questioned it and told her that I didn't want her teeth brushed, she replied, "Yeah, I didn't. I just filed her nails." So I paid $22 on top of the $58 bathing charge because she spent an extra 22 seconds on an "extra" nail file?! By the way, her nails looked the exact same as they always do when I just get the regular bathing package, which includes nail filing. This was a deceptive, extra charge and I will NEVER BRING MY DOG THERE AGAIN. So shortsighted, to con customers that could be a consistent source of revenue for some extra cash.

First experience shopping for food for our newly adopted senior dog. Employee was very helpful…read morerecommending a dog food for seniors. Store is big and has a huge selection and variety of pet foods and products. Will continue to shop here.

can't even rate this store a 0... i usually go to the one in…read morehomer glen which is amazing! but i was out in orland and decided to give my dog a bath. walked in and waited at the front counter to get a dog wash for about 5 minutes, not only did i see dried up dog pee starting on the side of the counter and dripping to the floor but also by the dog treats/bones right infront of the counter absolutely disgusting! we went into the dog wash room, nothing but mold all on the window sill and grout on the floor. yet again more dried up dog pee on the left side of the dog wash room. hair filled and trapped on the shelf where the vacuum is held. the whole hose/sprayer is totally a hazard water is not properly installed into the ground to dispose of the water. it is completely left open, dirty, moldy and yet again disgusting! never come here i especially will never be back!!