I needed help on dog food at the Homer Glen store and there was a young man who couldn't have been…read moremore helpful. I will certainly go back to this store and love their coupons!

Great prices, friendly staff and products I need always in stock. Happy to have a store so close…read moreto my home!

We did get Max from TLC in July of 2003. He was a wonderful…read moredog. When he passed in 2016, we adopted our Maggie from Hopeful Tails in Joliet ( 2016). Maggie passed away in September of 2025. God bless her. We adopted Meg at the end of September. She was a surrender. Our win! Meg is adjusting. It takes awhile. Thanks, TLC. Barb Thompson

Our sweet sweet lab Marley had to be rehomed and we were devastated - we saved her from euthanasia…read morea year ago but she was aggressive to our family dog we have had for over 7 years. We couldn't imagine her life continuing in a bedroom all by herself any longer, walking them separately and feeding them separately, etc. it was not the life we imagined for our sweet girl. She was adopted the very next day. Although it still hurts to miss her, she has a better life ahead. We love TLC and we will forever miss you Marley and love you dearly!

Sorry to see them close. Have used them since they first opened in Palos Park and moved to Orland…read more Jim was a great guy.

Best doggie store ever! Everyone there is fantastic! The…read moreno-hide chews are the best!

healthy fish, healthy corals and no pests. A rare thing for a Chicagoland marine ship. Rob's…read moreaquatics is a #1 stop if you are into anything marine.

If you're in the no,you're in the no, No description…read morenecessary. 10 out of 10,since the day Rob opened the door. Tank's Dude! It's always been a fishy relationship. The level of consistent Professionalism in the trade,product quality,selection,price point! A Quality marine Shop doesn't need 1,000,000 gallon fancy display tank,they need Rob's Aquatics.

I used the PetSmart hotel and everything went well, from the moment I checked him in to the moment…read moreI checked him out. I would call everyday and they always gave me good news. They are so sweet, professional and respectful at what they do. I received all charges upfront and also an extra for grooming, which I loved cause that way I knew how much to pay. I picked him up early and he was clean and smelled so good even looked a little chunkier. I will definitely be using them again. Thank you to the Hispanic girl that took care of us to check in and out.

Love they way they care for my babygirl. The grooming service is top tier and Phashion is always…read morehappy when they are done. She enjoys her spa days!

Great family owned spot! Very helpful every time I come in with any questions I may have.read more

A young man from Fish Island, Eugene, came to my home and removed a horrible amount of green algae…read morein my 36 gallon aquarium. I learned a lot from him. He showed me the best green algae killer device on Amazon. All is well now!

I don't think I can say enough kind words about this place! I have a temperamental/aggressive…read more13-year-old dog. After bringing her to the vet for nail trims for the last 11 years, they said that they would not cut her nails again unless she was sedated. It took many months to find a place that would at least try to cut her nails. K-9 couture said sure we can try! When I tell you, they did an amazing job, they did an amazing job!!! I had been recommended to try here from a couple people, and I am so happy I did! it was also much cheaper than what the vet charged us (only $10) and they were some kind!! I will definitely be taking her back here!

Gabby and her team are AWESOME! I have been taking my dog,…read moreAddison, to her for quite a lot of years. I am never disappointed. I highly recommend this dog spa!!!

Bought 2/4 of our lizards here. So far 1/2 on happiness. Great place! Great staff! So many options!…read morehonestly just an amazing place to go! #1. Ball python. Just a basic. IRA, she is beautiful! She is so friendly, and loving. A great eater and an amazing companion! Love her so much. #2. Northern Blue tongue (supposedly). After doing a lot of research as to why she is not getting along with others (including us)... we found out more than likely she is wild caught and constantly hisses and runs away. If you're a lizard owner you understand the nature of wild caught and the potential problems they posses. I want to make it clear, this is in no way the fault of this place. However, probably should do some research on the "breeder" you're getting the skinks from. Other than having a wild lizard! Will continue to expand our family through this place! Don't go anywhere else in the Chicagoland area!

This is a photo of my red foot tortoise, the day I got her, May 4th, 2020. I will say that I was…read morenew to reptiles, and have since learned so much. As you can see, she looks very unhealthy, her shell is malformed, and I had no idea what I was doing. She was likely sick when I purchased her, and I had no idea that the deformed shell showed that she had not been properly cared for. I have since sought advice from folks more knowledgeable about reptiles, and specifically Redfoot tortoises, and two vets. Her shell still looks rough, but 6 years later with proper humidity and temps, the new growth is far healthier. She was treated for two respiratory infections within the year after I got her, due to her poor health. I never thought I'd have to give a tortoise injections of antibiotics, but alas, that's where I found myself. I was naive, and thought that purchasing an animal from a reptile specific store would be safe. I have since learned it was not, and truly feel that the employees took advantage of my lack of knowledge, and sold me an unhealthy animal on purpose, assuming I wouldn't know the difference. I believe a pet is a commitment. We will keep our tortoise and care for her for the rest of her life, but it would have been nice if she had an easier start to life. It took me many years to write this, but that is only a fraction of the time that I will own a deformed tortoise.

I brought my terrier in to be groomed by Betty C. During the consultation, when she asked what…read morelength I wanted the hair to be, she also asked if I wanted her to file her nails and brush her teeth. I replied, "No thank you, I don't want her teeth brushed", so she proceeded to say, "OK, just the nails." Please note, nail filing is included in the bathing package. When I went to pick her up, she had added a $22 charge for a Premiere Package, which included teeth brushing, an extra nail filing, and some oatmeal wash. When I questioned it and told her that I didn't want her teeth brushed, she replied, "Yeah, I didn't. I just filed her nails." So I paid $22 on top of the $58 bathing charge because she spent an extra 22 seconds on an "extra" nail file?! By the way, her nails looked the exact same as they always do when I just get the regular bathing package, which includes nail filing. This was a deceptive, extra charge and I will NEVER BRING MY DOG THERE AGAIN. So shortsighted, to con customers that could be a consistent source of revenue for some extra cash.

Came to the location to use a coupon that I didn't know was expired. They were helpful and honored…read moreit. But that honor came with some serious attitude and time wasted. Just an overall bad experience since Petco doesn't have the brands I prefer and went out of my way since I'm far from all the shops now. Even got attitude as to why I came to that store and not one closer, as if they know what's going on in my life. Shopping online has taken over, folks with bad attitudes belong in a warehouse instead of the face of the store. Now is not the time. Pet Plus is great. Same prices, helpful people.

I am always greeted cheerfully by one of the team members and asked if I need help. They are very…read morecourteous

can't even rate this store a 0... i usually go to the one in…read morehomer glen which is amazing! but i was out in orland and decided to give my dog a bath. walked in and waited at the front counter to get a dog wash for about 5 minutes, not only did i see dried up dog pee starting on the side of the counter and dripping to the floor but also by the dog treats/bones right infront of the counter absolutely disgusting! we went into the dog wash room, nothing but mold all on the window sill and grout on the floor. yet again more dried up dog pee on the left side of the dog wash room. hair filled and trapped on the shelf where the vacuum is held. the whole hose/sprayer is totally a hazard water is not properly installed into the ground to dispose of the water. it is completely left open, dirty, moldy and yet again disgusting! never come here i especially will never be back!!