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    Lucy's Flowers

    4.7 (32 reviews)
    PriceyFlorists
    Closed • 10:00 am - 6:00 pm

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    Recommended Reviews - Lucy's Flowers

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    Reviews With Photos

    Jonathan B.

    Lucy recently helped me with flowers for my proposal -- successful, no doubt in large part because of how wonderful the bouquets were. While the flowers were gorgeous the best part of the experience was the great customer service that Lucy provided. Every part of the experience added to my excitement and reduced my stress. From helping me select the flowers, figure out the set, managing the budget, to being available to even ride to the location for setup, Lucy was instrumental in making the day one that I'll never forget.

    Great flower arrangement sent to my mother!
    Alex A.

    I have used Lucy on two separate occasions for flower arrangements. Since I'm in Florida it is tough to see the arrangements before hand and to trust that your expectations will be met. Fortunately I found Lucy right here on Yelp! She has been incredible and does an impressive job putting an arrangement together for my mothers special occasions. She is conscientious and works around your budget but still delivers a great product. On the two occasions she has met and superseded my expectations. The most important thing is she has made an elderly parent very happy with her services. I can not recommend her enough for her guidance and help. She has earned my trust and future business.

    Pictures from the day after!
    Annette A.

    Lucy is super nice and very attentive! We spoke very thoroughly about what I wanted and I got exactly what I asked for with my centerpieces. Super cute and they still look good the next day! I've already ordered my next bouquet from her!

    Amanda C.

    Lucy is very sweet and efficient, I rang on the day I needed the flowers delivered to my son and daughter in law and everything went smoothly. They are lovely flowers and I wait to see how well they will last. My only complaint, and why i have not given Lucy 5 stars, is that I was expecting a little more for the money.

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    10 months ago

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    4 years ago

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    8 years ago

    Lucy's flowers are simply the best. The quality of what she has and her taste for arrangements is second to none.

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    8 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - Lucy's Flowers

    Review Highlights - Lucy's Flowers

    “Highly recommend, Lucy is attentive to your needs and incredibly detail oriented.”

    Mentioned in 3 reviews

    Read more highlights

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    Brooklyn Blooms - The " standard"

    Brooklyn Blooms

    3.8(68 reviews)
    2.5 mi•Clinton Hill, Bedford Stuyvesant
    •$$

    I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

    Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

    Photos
    Brooklyn Blooms - What is advertised online and what I thought I was purchasing.

    What is advertised online and what I thought I was purchasing.

    Brooklyn Blooms - Not a carnation as an upgrade...

    Not a carnation as an upgrade...

    Brooklyn Blooms - Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

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    Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

    Lucy's Flowers - florists - Updated October 2026

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