This is a wonderful small business in Hyde Park. They carry a good selection of high-quality dog…read moreand cat foods and will happily special-order foods for you if they don't have it in stock (I did this for a number of years for my cat with special dietary needs). They also have really cool natural treats, like pig ears and similar pet chews, toys and other stuff. If you feed raw, this should be your go-to. The owner is super sweet and helpful and organizes doggy social days from time to time, and she also fosters kitties from Hyde Park Cats, so you might get lucky and pet an adorable kitty up for adoption.

Great selection of quality food for our cat! The staff is always helpful and really makes you feel…read morewelcome.

my first and last time buying crickets please put up a sign…read moresaying that they are not self service because i was humiliated for not knowing that an employee was supposed to get them for me cashier was good

I wanted to give zero but it's not an option…read more My husband took our husky to a grooming appointment at PetSmart, trusting that he would be in safe hands. Instead, he received a call that a pitbull had broken loose from its kennel and jumped into Marshy's kennel and attacked him. My dog sustained a neck wound and had to be rushed to the emergency veterinarian for treatment. After an emergency vet visit, tears, and a lot of shock, I brought my dog hurt, with a hole in his neck ungroomed. He sat in a kennel for 1 hr and 30 min before being attacked. Now he is recovering, but the hole in his neck keeps breaking open. I should not have to be dealing with this! No pet owner should have to go through this after leaving their dog somewhere they believed was safe. I'm heartbroken, shaken, and honestly very angry! I didn't get a call from the store manager to check on my dog. They didn't give a damn. PetSmart covered the initial vet bill, I have not been given a clear explanation of how this incident occurred. The store manager stated that there were scratches on the divider but could not explain how one dog was able to access another kennel. This raises serious concerns about facility safety and supervision. Don't take your dog to this shit hole or any petsmart for that matter.

Cute little shop for the neighborhood. Driven past it many times. Stopped in for a birthday treat…read more Saw different options for treats. So much too look at. The lady behind the counter was very nice and knowledgeable. My sis mentioned it might have been Laura the owner. I'm sorry I didn't catch her name. She gave me quite a few options and gave samples of dog food. I'll definitely be back for treats and give my business to neighborhood shops.

Our boys love it when we bring them here. The woman who works at the front is always SO sweet to…read moreour babies, giving them samples and plenty of pets. The treats are top-notch. We trust the selection that they stock, which is harder to do at big stores. Plus it's great that we get samples, so we don't end up buying a load of treats that they don't end up touching. We've gone in for baked treats, fish oil, poop bags, chews, training bites, etc. Next time we stock up on food (we buy Open Farm), we'll probably get it from here. Support local!

A great place to purchase inexpensive wet food for the ferals. My own cats eat prescription food,…read morebut I always stock up when I'm nearby. If you sign up for emails they usually let you know about discounts, etc. and I've gotten so much for a reasonable price. I like going here so much I've stopped going to Petco and Petsmart, the prices cannot be beat!

Went in there for a nail trim for my dog, groomer instead of stopping when he heard my dog cry. A…read moreperson who enjoys animals and cares for them wouldve stopped when he heard the first cry. Nasty attitudes both groomers had, and the way he handed over my dog was so rude and disrespectful, and basically told us to "get out" when we asked for a ticket to pay. If you dont enjoy dogs or dont have the patience for grooming, then maybe its not the right job for you

We came here to pick up pet supplies to leave our kitty at a relative's house. Abel was very…read morehelpful in discussing the different kinds of litter. We were getting a smaller size than we normally get, not our typical brand. There were some people there in grooming but no one in the front. The animals we saw looked ok, healthy. The store seemed well stocked. After picking up a few more items we headed to the register. We have rewards at Petco and had our card but did not know our password; we asked the cashier how many points we have. She curtly told us we have to update them ourselves, manually. That wasn't very helpful, and we will check to see if that's the case, though we are skeptical.

My dog has been to this location before. The bath was fine but the groomer was late. I know that…read morethings happen and no one is perfect but after my experience today, it seemed like something I should add as I believe it has more to do with the employees at this location than just a one time thing. I booked an appointment for my dog to get a bath. Like I said, she has been to this location before with no problems. When I got there, the groomer that was supposed to bathe my dog said that she tried to contact me to let me know that she refused to accept her because in the notes I had mentioned that she has arthritis. Yes, I missed the text but only because I received a message after that text that said the appointment was confirmed. I only saw the most recent text. She went on to say that it doesn't matter that my dog had been there before because none of her previous appointments had been with her. Regardless I find it ridiculous how they operate here. Apparently there is no consistency in the type of people that they hire. No standard of what a groomer should be capable of handling. My bet on what happened is 1) she was too lazy to do the appointment and found a way out with my pet's condition (considering she was just sitting on her phone when we got there) or 2) they really are just incompetent. After seeing the other reviews of this place, I think it was a blessing in disguise. There's no telling how they would have handled my pet. No one knows what happens behind closed doors. They can respond with whatever crappy response they pull out of their ass about policy and ensuring safety for pets and employees. With as many terrible reviews this place has, you'd think they would try to change something. I hope that this review finds all the right people.

Very compassionate staff. The go above and beyond to care for all the precious animals in their careread more

After my dog's passing.... I had alot of food, treats and other care products left over…read more So, I went to this shelter location and dropped off the food/treats there. This facility (62 S Wabash) is an intake location. If have questions about animals they are willing to help. So, if you find a lost animal or you can't simply take care of your pet due to a variety of reasons.... You can simply drop the animal to this location and they will try to reunite the lost animal; network with the various animal organizations and/or contact the veterinarian for it's well being.. The staff are very nice, friendly to me and the animals inside. This location has a unique history dealing with a variety of animals. Since this location looks old from the outside, however it's what goes on in the inside that counts. If I had extra money on the side, I would love to give the building a face lift (rehab) because it really needs it. The animals will be temporarily given shelter, food, water, treats, walks, etc. Until the next step (reuniting with their owners, being transferred to an animal location and/or shelter). It smells a little bit and I don't think the smell will ever go away due to it's long-life-legacy of giving care for the animals. Chicago Animal Adoptions and Pet Adoptions, Chicago Vet Clinic, Lost Dog | Animal Welfare League http://www.animalwelfareleague.com/

Very very clean shop! Well organized And very professional I bought most of my corrals as well as…read moremajority of my saltwater fish that's inside of my community saltwater tank from these guys and the entire ecosystem in my saltwater tank is thriving Just wish they had more of a variety of saltwater fish

Bought a first new fish tank. Just a small glass 10 gallon. Guy was super knowledgeable. We…read moreactually got a red betta and a handful of other fish breeds that are okay to be with her. He help us set up everything in most efficient and affordable way. 1 small neon tetra died first night. Came back for more a week later and they were out. Met a different guy who was shocked by the fish the first one sold me, actually tried to gaslight me that I was wrong about fish type, like come on you think I didn't research and photograph/video my new fish? He said one should have not been sold to me bc it can be reckless and dangerous to others and would grow 6 inches! He's been fine but we will see ha. Anyways we bought 4 others different breed (purple harlequins) also supposed to be good w betta. Unfortunately all 4 died within a few days. So far original 3 are doing well. Will go back for more neon tetras when they get more.

Was referred here by an associate to get help with tank repair and ended up not needing the repair…read moreI thought was necessary. So, I ended up taking a chance on buying a marine fish. Although, my wife was getting tired of losing fish we'd purchased from a store in Tinley Park and was losing interest from the hobby. I explained my dilemma to the store owner and he agreed to help me win my wife's trust back into the hobby. Let's say I haven't lost any live stock since working with him. Wife is back on board and excited to redecorate the aquarium. Thanks for the great store experience and future endeavors.

Animal care was decent, fish care was great, clean. All the…read moreanimals were healthy and the owners were knowledgeable