I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

DO NOT GO HERE!!! The last time I took my 4 yr old Yorkie here, she came home limping. She wasn't…read moreable to run or play for 2 weeks. I called to inform the manager, and the manager's response to this was deciding that my dog could not come back. Worst experience I've ever had with a groomer!

You know, he is an excellent groomer. Outstanding! But, once he gets an attitude, forget it. Just…read morebe careful to not get caught up. He first gave my Golden Doodle a bath and clipped her face and explained to me, it was too soon for a full groom. He further stated that his shop was for small dogs only. Three yrs. later, I noticed a large dog on his website and called for an appt. All was going well for a good while and recently, he became shady and began to complain about the amount of time it took to groom her. Fast forward, I point blank asked if no longer wanted to groom her let me know and I would move on. He didn't respond, so I moved on.

I know my dog can be very hyper active, so when handling him in a specific detailed way, such as…read moretrying to pin point something in his body he will instantly start wiggling happily, there's 2 thing that could have happened here, my Po could have fallen off the table and fell on his face or he got hit bad on his face intentionally, at first I thought it was a red eye due to shampoo but after the second day his eye was still red I noticed his eye was swollen as well on day 2, very unprofessional to have not told me my dog got hurt while in their care, even worse if they actually hit him. LAST TIME ILL EVER TRUST THIS PLACE WITH MY PET. BEWARE!

They did a great job grooming my large golden retriever. They met all of my expectations and I…read morewould definitely use them again. Thank you!

My rescue dog, Henry, doesn't usually love going to the groomer, but he desperately needed a bath…read more Our neighbors had nothing but glowing reviews for Ames, so I booked Henry in. Getting an appointment was easy and I received a text saying that Ames had an opening that day if I wanted to move up my appointment, which was nice. I got a text from Ames letting me know when he was around the corner and I met him at the truck. Ames was super patient with Henry and gave him plenty of time to check out the truck. I felt very comfortable leaving Henry for his spa day. The turn around was quick. I got a picture of Henry to make sure I liked his look and then was able to pick him up. He was super soft, smelled great, and the best part was that his nails were trimmed! Talk about a Christmas miracle. Normally, Henry resists nail trims with everything he has. Even at the vet when they have the whole team involved, we usually leave without being able to trim his nails. Ames gave Henry a full mani-pedi without any issue or trauma. Ames is magic! Pricing is on the high side ($100), but you are really paying for the convenience of not having to leave home and one-on-one attention. I would happily book Henry in for another spa day with Ames.

I was really impressed with my experience at Sydnee's Pet Grooming. I have a smaller, nervous dog…read morethat doesn't really enjoy the groomer. He was a little nervous when I dropped him off, but he was warmed up and happy when I picked him up. I liked that the dogs could roam and were not confined to cages. The pricing was reasonable and I was able to get everything checked off his hygiene list from ears and nails to teeth and glands. The deshedding treatment has really made a difference in the amount of hair that comes off of him too! They did a great job with his nails and bath too. He smells so good and is silky smooth! I appreciate the care that Sydnee's showed my dog while he was at the spa. I felt good knowing that he was well taken care of while he was there.

Love love love this place! Can't say more great things about it. From the customer service to…read morescheduling and everything in between, it's a great and trusted place to take Your pet. We have a small 12 lb Yorkie who we take for regular grooming. After these last two experiences, we are fans! We will never take him anywhere else. They're always done in a timely manner and do a great job updating you via text when needed. Not to mention, we've never gotten more compliments about our dog than after his grooming appointments from here!

John is a very talented groomer. Dixie, our rescue dog has trust issues but she likes John. Dixie…read morewon't let me dry her hair but she lets John do it and she always looks really pretty when she gets her hair done by John. I love how John takes time not only get to know your dog but also he wants to help you to understand your dog. He shares very insightful tips on how to train your dog. Dixie is a happy doggo after her grooming appointments, she seems to even enjoy them. John has been in the business for a while and it shows! Thank you for being patient with my girl, she can be a handful at times.

My dog weighs 11 lbs and John charged me $100 to groom my dog, which is honestly ridiculous. A…read morecouple of times he was slightly matted and he charged $20 extra which is insane. He never tried to brush my dog teeth or trim his nails because of excuses. He would always shave my dog down and had every excuse in the world as to why he had to which was ridiculous. Also, he doesn't even check vaccine record and he talks way too much. If you go, be prepared to be in their for 25 minutes. Thankfully, I found someone else who is way cheaper; they groom my dog the way I want, brush his teeth, and trim his nails for the price of $58. I will not be taking my dog back to John.

I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

Female groomer does a satisfactory job. The manager/ owner has room for improvement- the price is…read morealways different and scheduling is not easy at all.

Communicative, kind, and fast! My pup was nervous and…read moreusually scared of groomers but they did amazing with my dog!

We've been going to Sandy's since pre-rebrand…read more Our boy Mason, has never enjoyed baths or being groomed, and he gets very nervous just being in a tub. Everyone at Sandy's has made him feel so comfortable and have been very dedicated to his grooming appointments for the last few years. What we particularly like about this location is that they don't use crates when they're drying the dogs. Your dog has open play and Mason loves socializing with the other dogs while he's there. They always show him so much love when he arrives for his appointments and when we pick him up. I don't think he's been happier (or handsomer) at any other grooming place before.

The business is not well-run and the cleaning is not trustworthy. Employees are not well-trained in…read morecustomer relations. We couldn't get a straight answer on when to pick up our dog and, when we did, she was not reliably clean.

I brought in our large black lab for a full grooming. The staff was wonderful, our dog looked great…read moreand it was a reasonable price. It's also a local business here in Berwyn- which I prefer to support. I highly recommend them - they are fantastic!

Our dogs like going to the puppy shop, they come out clean, happy and relax. Flex appointments and…read morefriendly service keeps us coming back.!

First time cat dad here…read more Ever since adopting from the shelter, I don't think my cat has been properly groomed beforehand and I was nervous to do it myself so I reached out to Purrvana and Lauren was able to help and exceed any expectations! Lauren kept me updated regarding arrival time and she did such an amazing job on Autumn. I was surprised the grooming was done in under an hour and now Autumn is looking fresher than ever. One thing I appreciated was the report card after and the photos! Thanks again Lauren!

So grateful Lauren was able to squeeze us in the other day. My Maui had always gotten lion cuts…read morebecause I felt like I was never able to get him thoroughly bathed. Lauren has changed our lives and now Maui doesn't need to do his lion cuts. She came right to our house and was so good with Maui. She clearly knows how to care for cats with anxiety. Not only was Maui so clean and beautiful after but she sent us his report card which we all loved. We also got a little goody bag! Will definitely be booking with Lauren and Purrvana again!