my dog went to the daycare for years but recently there have been a lot of incidents where dogs are being bit and hurt. Another dog owner friend who goes there told me their dog was bit because the person watching the dogs was distracted and didn't even know a their had been injured; seeing the bloody injury photos is heartbreaking. I have reached out a couple times to get information but there seems to be all new people working there and no one can answer what they are doing to keep dogs safe. I'm not bringing my dog there again. read more

I have been using Hyde Park Bark as a cat sitting service for more than two years while traveling out of town. After four scheduled cat sitting services (for 1-2 weeks at a time), I have been thoroughly pleased with ALL of their employees, the high level of communication, the friendliness and the reliability! I am so grateful that they are in Hyde Park and a local business. A few things I've noticed: 1) I get updates with photos and a narrative for every visit. I usually schedule 2 visits every day that I'm gone. 2) No matter which employee visits, I understand from the narrative report that they have read the instructions, and the comments that I've left. For example, this summer, the temperature reached 100 degrees outside, but I had forgotten to turn on the A/C. After leaving a comment to ask that it be put on energy save an set to 72, the next sitter did just that, and sent me photos to verify the settings. This put me completely at ease while being away during a dangerous heatwave. 3) My cats need medication and a special feeding schedule; my instructions are followed and this also helps me feel at ease that the kitties are fine for extended absences. 4) If I need to extend my trip, the online scheduling system is easy to update and I know that I won't have to scramble to find an alternative. The onboarding process if you are a new client is not something that can be done at the last minute; I signed up before I knew I would have a trip planned, but then once the consult was done, it has been completely a breeze to sign up for vacation house sitting appointments. I have been and continue to be very pleased with the services, care, and convenience of Hyde Park Bark! read more

If I could rate them a zero, I would. Last year, I tried to sign up my dog a to attend daycare, respecting the established process. Initially, I called but no one picked up. Thankfully, because I work in the area, I decided to visit them to inquire more especially because I needed an option for my dog within the next few days. Upon entering the business, I was a bit apprehensive because I was not met with the warmest hello but didn't pay it much attention. Thankfully, one of the employees went through the process and told me that if I followed all the instructions my dog could do a trial run within the next few days as needed. This was a Wednesday. That night, I submitted all the paperwork and awaited email confirmation the following day. By Thursday afternoon, I had not heard back, even though I was told someone would contact me by then. I called and no picked up. So because I needed to know if Hyde Bark would be an option by Friday, I headed over once more. By the time I got there, the door was locked. Thankfully, so I thought, I saw the person I spoke to through the window. I waved and they made eye contact but the person literally looked at and turned away, continuously avoiding eye contact with me. Acting as if I wasn't there. It was at that point that I was sufficiently done with their lack of care and customer service to new customers. I felt like it was a preview into what it would be like for them to keep my dog. Additionally, I did not feel comfortable leaving my dog in a place where the establishment did not make themselves available to doggy parents or attempt to bring comfort to myself or even become thrilled at the opportunity to get my business. I am so happy that others are voicing their experiences, I felt so alone. My dog is super happy at Pack Life and so I am. read more

As an adult, I honestly can't recall a time I've had the police called on me... until this morning. With this weekend's anniversary of George Floyd's senseless murder, it's not lost on me how quickly situations like this can escalate. But it didn't. And for that I'm grateful. "She's being disruptive and yelling at customers." I pulled up to Hyde Bark Doggy Daycare this morning at 8:59A to drop off my pup. I have a slow leak in my tire so I'm on the phone with the dealership to figure out my options. Gary S, staff person at the business, opens the door and now at 9:00A begins to tell me that I'm late for the 7-9A drop off. Not, "you got here just in time!" or "You need to return for the 10A drop off!" but you're late. And goes on a full out rant about it. A very unprofessional rant. At this point, I'm a little uncomfortable... doesn't feel like a place I need to leave my pup for the day so I ask if I'll be refunded. He responded no. I asked to speak with the owners but he closes and locks the door, telling me that he's giving them a call. I asked if I could speak to them when he gets them on the phone. He again responded no. So now we're talking between this glass wall/window and he says, "You're yelling!" Ummm... sir. We're talking through glass -- how else am I supposed to communicate? I get his name, leave the business and get in my car to now figure out how to address my flat tire. As I'm sitting there, I see a couple other owners bringing in their dogs. One I recognize from pickup and I'm talking to him about what happened. Then Gary S comes out and says to him, "I just called the police on her. We don't like to have our customers involved in these situations." Situations?? The customer leaves for work but asks me to keep him posted on how everything goes. A 2nd District police officer pulls up and I explain what happened. He shares that Gary S called them saying, "She's being disruptive and yelling at customers." Luckily the officer could see this was total BS and stayed while I was able to put air in my tire. He was great. He also spoke with Gary S who confirmed that he never actually heard me yelling at any customers. So why again were the police called on me? Did I threaten someone? Was I unruly, banging on the glass? No, not at all. Perhaps somehow, some way I just LOOK threatening. And that's disappointing. And scary. I'd hoped that the owners would have reached out to me after I both emailed and left a message in my account to have someone call. Or heck, just because staff felt the need to call the police, you'd think they'd want to know what happened. Right? But no, they immediately terminated my account and said nothing. I've only been using Hyde Bark for a couple of months and had nothing but great experiences with the staff up to this point so this completely blew my mind. And many of you reading this that have heard me rave about them would be surprised as well. But I'd heard some interesting stories from other potential and former clients and NOW I get it. Hyde Bark is a huge NO for me. read more

Hyde Bark - Dog Walkers Near Me - Chicago, Illinois

We took our golden retriever River to Hyde Bark Play Park about once a week for the past two years and utilized pet boarding about 5-10 times per year, with the best employee Bri!!! The constant updates and pictures of our dog during the day and on our weekends away were so fun. At one point River had a wart fall off and was bleeding and they quickly notified us and took care of it very well. The employees and owners (LeAnn and Brandon) were all so nice and quickly got to know us by name and asked all about our lives and plans for the weekends. We are so sad to move away and leave the community! Here are some pictures of our dog smiling her face off at daycare and with Bri, which she doesn't even do at home :) read more

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We've been taking our dog to the Hyde Bark Play Park since it opened and can't say enough good things about it! The staff there is really knowledgeable about dogs and how to read their social cues which keeps our pet safe, happy, and engaged! I can tell they really love her like she's their own dog (even though she is a handful!!). The space is always clean, orderly, and organized and the staff & customer service experience is fantastic. Pics of our agent of chaos below sent to us from the Hyde Bark staff (plus many more over the 2 years!) read more

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It's a very dangerous stretch when you lie to the police, saying a customer is yelling at other customers when CLEARLY that was not the case. Even the officers stated it was unnecessary for them to receive a call. I read the story of what happened to a former customer. read more

I have been using Hyde Bark since 2017. The team has been providing cat sitting services when I am out of town. LeAnna/Brandon and the staff have always been kind to me and my pets. When I adopted a dog, Brandon provided me with the encouragement I needed because I was a very nervous as a first time dog owner. My dog LOVES Hyde Bark, he can't wait to go. In 2022 when I had to drop my dog off at daycare due to a family emergency. LeAnna said "No problem" when I asked if they could take my pup last minute. Last summer when I went on vacation, Brandon sent photos of my dog living his best life while staying with him and LeAnna. I wondered if my dog would want to return home, that is how much FUN he was having! LOL! This past spring when my cat died, the team sent me sympathy flowers. Totally unexpected but really appreciated. I have no worries when I leave my cat or my dog in Hyde Barks capable hands. Thank you Hyde Bark! read more

Hyde Bark has provided amazing care for our two year old golden retriever during our time in Chicago! River has loved her days at the play park and her overnight boarding with various Hyde Bark employees. The staff is always polite, friendly, and informative and the owners, LeAnna and Brandon, have always been a pleasure to work with and have even hosted River at their house for an overnight boarding. The owners saw a need for pet care on the Hyde Park and have stood up to provide the community with a primer pet care service! Hyde Bark will be one of the things we mist most about Chicago as we move from the city! read more

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Hyde Bark has a loving and caring team who takes good care of my furry family member. The staff are always very polite, and greet my dog when we do drop offs/pick ups. I trust Hyde Bark with my pup. We have been coming here since he turned 4mo, now he is nearing 1yo. They even made an exception for me one time because I had an emergency at home. I love Hyde Bark and would recommend to anyone. read more

Moose loves going to Hyde bark play park! As soon as we turn the corner he tries to start running toward the door because he is so excited to play with his friends. The staff is always friendly at drop off and pick up and they make sure to tell us if he is ever having any issues. We are so lucky to live so close to such a great doggie daycare! read more

Hyde Bark - Moose and his buddies - Dog Walkers Near Me - Chicago, Illinois

If the owner attacks a "soon to be customers due to legitimate concerns (see below), would you want them caring for your pets???? My correspondence/concerns and the owner's response versus reassurance are below: Me: I have to be honest, I am VERY SKEPTICAL of the level of care your business will provide, based on response to my initial inquiry that took 3xs+for a response in my most recent correspondence for a request for care schedule to be changed...where it is clear that the email I sent with regards to this request in change of schedule is "titled" change in scheduled visits and you are asking me about if and when I want to schedule services going forward???? My concern is this...if you don't read thoroughly nor respond to emails in a timely manuner, will you "really" take care of my babies. I will touch bases with you after I do more research. Later today... My neighbor and who both referred me to Hyde Bark "admitted" they do not respond in a timely matter NOR do they pay attention to emails. They apologized for leaving this part out AND wil be caring for my fur babies. After my surgery I will being spending A LOT of time sharing with folks after the election the FARCE (of acting like they give a "f"about your pet) Let's get this party started. I shared "keep my keys" and no response. Most responsible, reputable businesses would have issue with this, but LeAnna doesn't give a ....Poor reflection of her business even if we had a disagreement. Unbelievable. Response from.... LeAnna Quartuccio Owner Hyde Bark Dog Walking I want to make sure we have the correct dates for your kitties care and if asking for written confirmation on alternate dates needed is viewed as not being attentive enough I apologize but again, I want to be certain we have the correct dates. We care for over 100 local pets a day and have never in 5+ years missed an appointment or had a complaint about the level of care clients' pets have received. I believe that is because we are thorough and want to be sure we have schedules and information correct. I absolutely agree and apologize for the initial miscommunication! We were indeed overwhelmed that week with a sitter being admitted to the hospital under very serious conditions and we were not as attentive to new client sign ups while worrying about our sitter and taking care of our current clients. Based on our correspondences and the frustrations expressed thus far, I do not think we are the right fit for your needs and I do not think we should move forward with this relationship. I suggest reaching out to Out-ugo, Second City Pet Care, or perhaps a private sitter from a site like Rover.com. Best of luck to you and I am sorry we failed to meet your expectations. Best regards, LeAnna Quartuccio Owner Hyde Bark Dog Walking Last and not least they wanted to return MY KEY at "their" convenience. I told them to keep the key. I am getting ready to have major surgery I don't have time for all of this foolishness and I am STILL IN DISBELIEF with OWNERS response. Hyde Park is a small community Hyde Bark. Wait for it....certain the reviews were solicited or sent by friends and family. I cannot be the ONLY person that has had concerns based on your unprofessional response. You got top stars EVERY time. True fact, I use to work for Yelp, it is unlikely, based on my experience with you and working at Yelp that your reviews are factual actual and/ or not solicited. The odds of that happening is very rare based on what I know. Word of mouth is a...... read more

Hyde Bark - Dog Walkers Near Me - Chicago, Illinois

They actually care! Go over and above and have been Accommodating when we have run into issues with pickup/drop off or some other trouble with our schedule. They know our dogs by name and our dogs love going here! read more

The Hyde Bark Play Park is a great place for dogs to spend the day! The people who care for the dogs during their stay are gentle and caring dog lovers. I love the way my pup is greeted in the morning. He is anxious to get out of the car and to go to see his human and canine friends. Pick up is quick and easy and I love the photos sent soon after my dog arrives and the report of his activities at the end of the day. I have used other doggie day care facilities in the past and this is the best! The owners and all the doggie day care workers go out of their way to accomodate any requests I have regarding my dog's care. It is a special place for dogs and their owners. read more

My family and I used to take our dog here multiple times a week last year. We stopped taking him here after he suffered multiple injuries at the daycare. The staff never alerted us about any of the injuries; our dog would just come home bleeding. We had to take him to the vet multiple times and he was given antibiotics for several of these injuries. The owner blamed our dog (a small 30 pound dog) for the injuries even though it was clear he had been bitten or scratched by other dogs. We didn't want our dog to suffer anymore so we started taking him to a new daycare where he has not had a single injury, (it has been several months) clearly indicating it was this daycare's poor protocols/lack of appropriate oversight that led to his injuries. Just a warning for all you dog owners out there to check out alternative options. read more

I had brought my dog for doggy daycare a half day a week. She was a rescue and had some issues. They were great in the beginning, as was my dog, but, she started being a little too aggressive and they kicked her out. I totally understood at the time. Since then, we have been training vigorously, to the point that when she walks by a dog she doesn't even look at the dog. I stopped by today to ask if they might give her a second chance because I think the socialization would be good for her.I was told "NO". I didn't speak to the owner, Brandon, directly but I told the girl I was speaking to that I didn't understand why they wouldn't give her a second chance. I even told her I would pay for a session to see if it might work. I was told no. I am quite disappointed to say the least. Do they believe a dog can't be rehabilitated? If that's the case, they are in the wrong business! read more

We love HBDW! They are rock solid professionals who are consistent, reliable and courteous. Not only do they walk our German Shepherd puppy, they help train him and offer timely helpful advice on how to work together as a team. LeAnna and LaVonne have gone out of their way to be flexible and work with our schedule. Each day they send us updates on our boy's peeing, pooping, behavior around other dogs and people, as well as sweet photos. We just happened to see our walker, LaVonne, on the street last week and our boy was so excited to see her. That's the true mark of a job well done. She is loving but firm...exactly what German Shepherds need. read more

I have been using Hyde Bark for almost 4 years now. June loves to go to daycare, in fact as soon as we get to the entrance she scratches on the glass door and runs right in to her favorite attendant. They all take such good care of her, and respect her playtime and also her rest time. They always greet us with a very friendly hello when we get there. I had never had an issue with June not wanting to go. During the 4 years we have used the daycare we had only one incident with another dog biting June, and that incident was handled so professionally and caring, that I did not need to worry. I also use Hyde Park for boarding and am very happy with it. I love the home boarding as opposed to kennel boarding and the fact that both at daycare and at boarding they provide photos and short reports on a daily basis. Also they are very flexible when i have to make adjustments to June's schedule. But most importantly June is happy and loves them as they in turn love and care for June. read more

We've been using Hyde Bark for years for cat sitting and this review is long overdue. I can't recommend them highly enough! They're reasonably priced while also reliably doing a great job. Once they even noticed when I scheduled something wrong, based on how I usually schedule, and contacted me to check. You can just tell that they really CARE - about the pets, the pet owners, and their employees. Hyde Bark is a gem! read more

Hyde Bark owners and walkers are simply wonderful. Our rescue pup Rose was their client for 2 years before we moved out of state. They are reliable, professional and *just SO loving** to our dog. Even though Rose can be a handful on the leash, I was always reassured that she was in good hands. Lyvonne was our usual walker and she took good care of both girls (we adopted a second dog). They are also available for special services! We had Rose walk the aisle at our wedding and Brandon & LeAnna transported her to the venue and back home (plus walked and fed). Our wedding wouldn't have gone smoothly without them! They also gave us a picture of Rose in her wedding swag. read more

Hyde Bark - Dog Walkers Near Me - Chicago, Illinois

Hyde Bark has taken care of our dog since we brought him home 2 years ago. They helped potty train him and work through the nightmare of daily crate accidents. Our dog LOVES his regular dog walker, Raul. I appreciate that Raul adapted to what our dog wants- which is playing fetch and getting cuddles. When our apartment lock was jammed, Raul spent a long time trying to fix it but had to leave for another walk, but then he came back later in the day to give Wesley a walk when I told him an alternate entrance. The company and owners are excellent. They really work hard to treat their employees fairly and ethically. They have pet sit for our dog in their home and he is well taken care of. He loves visiting them. They were very accommodating when we needed an "on call" pet setter when our baby was born last year. They made sure to have room for him for several weeks around our due date. The online system is easy to use. I cannot say enough great things about Hyde Bark!! read more

LeAnna and Brandon have been amazing to use for dog walking services, as well as their excellent dog walkers that have handled my recuse pup Wrigley. Wrigley is quite a handful as he does not like other dogs, but LeAnna has always found walkers that are very accommodating to Wrigley's needs (special shout-out to dog walkers Conner, Lonimarie and Jenna). I love that I can see photos of Wrigley on his walk and Hyde Bark has always been quick at responding to any questions or concerns. read more

Hyde Bark - The highlight of day is getting photo from Hyde Bark! - Dog Walkers Near Me - Chicago, Illinois

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I can not say enough nice things about this buisness. The employees are fantastic and love the animals they work with and the owner of the company is an amazing person. If you need a dog or cat sitter/walker, this is the place to go if you want trustworthy, caring, and well trained people! read more

Hyde Bark Dog Walking is exceptional and a true diamond for people with pets. My dog means the world to me and I have absolute faith and confidence with them. I can go to work or on vacation without a worry because I know she's in good hands. They truly love and care for my girl as I do. Please do yourself and your pet a favor. Only use Hyde Bark for your pet care needs and you will not be sorry. read more

Hyde Bark is a very reliable pet care company- there is none of the guesswork involved in hiring a new freelance pet care provider. I always feel comfortable leaving my cats in their care and never have to worry about whether they are getting what they need while I am away- and I am fussy. I feel very lucky to have them in my neighborhood and recommend them to anyone who needs professional, affordable, and reliable pet care! read more

These are good people. Kooper watched over my dog daily and they watched her while we were out of town. It saddens me to leave the area and not have their services any more. It's hard to find trusting and reliable people in Chicago, this organization is one of the few that have earned my trust and respect. read more

As an intern resident, my schedule is crazy. I'm currently on call every third day and needed someone to help out so that my dogs weren't kenneled for 14+ hours when my partner is also busy. This service has been a life saver. They send a detailed summary (including what potty needs occurred) and send pictures of the puppies on the walk and out playing. I haven't used the GPS feature yet but I will. It's a comfort to see the pictures during the day. I would definitely recommend to anyone that has a long day that isn't accommodating to picking up/dropping off at a doggy day care (like mine) and anyone who has dogs needing a break in the day. read more

As a new pet parent, working with a demanding schedule and wanting to provide the best life for my four legged companion, I've leaned heavily on Hyde Bark. Truly, their customer service is one of a kind and it's a reflection of the owner LeAnna who will call you back, follow-up with helpful solutions, and ultimately wants to provide the best care and experience for customers. I trust Hyde Bark 100% with the care of my loved one. I highly recommend! read more

I love Hyde Bark and cannot recommend them enough! It was hard to find a pet sitting service who would come down to the South Side, but then we reached out to Hyde Bark earlier this year and have used them every time we've gone out of town since then. Nice people, easy booking, and great communicators. They truly care to get to know your pet and pay attention to every detail about their temperament and personality. Our two cats are a bit quirky and Hyde Bark is always wonderful with them. We also love the updates that we get after each visit. It's so nice to have reassurance that our pets are being properly cared for while we are away! Thanks, Hyde Bark. read more

Hyde Bark Dog Walking has cared for my kitties (and my daughter's as well) when I am out of town for about 3 years now. This is the first time I've taken time to write, but their service has been outstanding every time. One time, I forgot to unchain my front door lock, but they actually went to the alley and climbed over the fence to get to the back door so my kitties wouldn't go hungry. LeAnna and crew are very responsive, reliable and animal loving people. I love getting their morning reports and photos when I am away from my kitties. Their service is very much worth the cost to have professionals come to my home and do such a great job. read more

Some of the kindest, respectful humans work here. I even saw when another customer was being rude and threatening the owner to use their "political connections" to hurt their business the owner, LeAnna, maintained her professionalism and decorum. The animals are truly treated like family. read more

As a new dog owner-I couldn't be happier with the services provided by Hyde Bark. LeAnna and Dana (who usually walks my pup) are excellent. I like receiving updates on the days' events and photos via PetCheck. They have been kind enough to check in after vet appointments and help me out with an evening walk in a pinch. I would highly recommend to folks in the neighborhood. Harper and I are very satisfied customers! read more

They walked, watered and fed our dog on Friday, Saturday and Sunday. We received an email when service started and email with pictures after service completed. They provided comments about the visit. I highly recommend this service. This was an excellent experience. read more

We can't say enough great things about Hyde Bark and staff. LeAnna is very hands on and has such a passion for what she does. During our initial meet and greet we introduced our dogs, one very easy but particular Chihuahua and one very (very!) difficult Chihuahua. We had concerns about the difficult one being walked by a stranger. LeAnna was very understanding and talked us through everything. We were assigned Lyvonne and she is an absolute wonder! It took a little coaxing and lots of treats - not only is she able to walk the difficult one but he LOVES her! There's no worry when we travel as we know our babies are in the best hands. These guys are true professionals, they know what they are doing and they truly care about your pets. From dog walks to at home stays I highly recommend them for all your pet needs. read more

LeAnna was amazing, this service was amazing. So sad that I had to move somewhere I don't have a reliable, moments-notice cat sitter anymore. read more

I contacted Hyde Bark with an unusual request -- my fiancé and I wanted to include our dog in our engagement pictures, but because he would not be in all the pictures, we wanted to hire a dog walker to keep him entertained in his "off camera" moments. LeAnna from Hyde Bark was not only more than happy to comply, but when it came time to do the shoot, she was incredibly helpful in ways that definitely extended beyond dog walking (carrying our coats around, keeping close yet not too close so our dog was calm etc.). Our dog was a bit freaked out by the abnormal proceeding of the photo shoot, and she handled it all like a pro. I definitely recommend Hyde Bark for your usual and unusual dog walking requests! read more

Our border collie Jax is an edgy, energetic, and nervous beast - a real handful - definitely in need of a mid-day walk ... and not everyone succeeds in bonding with him: we have tried other dog walker, with very mixed success. But the folks at Hyde Bark not only have managed to make friends with Jax, but have done wonders in keeping him sane while confined at home during weekdays - and furthermore have been great about helping out when we needed to be away from home for more than a day, and could not take Jax with us. The feedback they provide after every walk is very useful (for example, alerts us to any issues that we might be missing), and getting one or two "pictures of the day" is a nice plus. And they're nice! read more

We LOVE Hyde Bark Dog Walking! They've been walking our dog, Marlon, since December 2015 and have been absolutely wonderful! Marlon has really bad separation anxiety and Brandon was so helpful and accommodating in finding solutions to manage our little guy's anxiety. They're professional, timely, and reliable. Every time Marlon sees Brandon or LeAnna in the neighborhood he gets so excited. You can tell they really care about your dog! read more

Brandon, the manager and my dog walker, Aaron,are just wonderful! I am extremely careful when it comes to entrust my pets to someone, but I am very happy with the service and care Hyde Bark provides. It is absolutely clear that they love animals and truly care. Hide Bark has always been very flexible and ready to accommodate my requests. Most recently, my elderly dog got sick and I had to ask them to walk him daily on a very short notice. The manager, Brandon, found the time to talk to me on a Sunday and fit me in to their schedule immediately. Aaron even agreed to carry my 40-pound dog up and down three flights of stairs. My dogs love him and they look very comfortable around him. I highly recommend them! read more

I love Hyde Bark Dog Walking! LeAnna is flexible with the schedule and my puppy Bella loves her. Not only that, LeAnna is also helping me come up with ideas to help my puppy get pass her separation anxiety. LeAnna definitely goes above and beyond. If you own a dog in Hyde Park, I'd highly recommend them! read more