1. Lucky Puppy Custom Cuts

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Troy, MO

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Lucky Puppy Custom Cuts

3.9 (12 reviews)
Closed • 9:00 am - 5:00 pm

Services - Lucky Puppy Custom Cuts

Pet sitting

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A Howlin' Good Time

A Howlin' Good Time

(13 reviews)

After a year, I discovered that I had left my comments on a Yelp page for a business with a similar…read morename. So, I'm going to simply copy/paste what I wrote then because my opinion hasn't changed. I will add that I have found better services than the other daycare facility I referred to as "my current daycare". Still ... A Howlin' Good Time is the best! (I wish I could rate this 100 Stars!) When I lived in Missouri, earlier this year, my Gracie went to A Howlin' Good Time daycare from the day she was old enough to have her Bordetella shot (at 12 weeks old). Gracie also spent several nights at A Howlin' Good Time and took advantage of their grooming services. While we were in Missouri, I knew this was a 5-Star facility and I knew my Gracie got the best love and service one could get. But I never realized how good A Howlin' Good Time is until I moved away and have used other daycare and overnight services. At A Howlin' Good Time, every staff person knows each pet's name and they know each pet's personal belongings, like harnesses, leashes, etc. At my current daycare, Gracie sometimes comes home with a nametag on her collar (which concerns me that her collar isn't removed during the day) and her name is written on masking tape and stuck to her leach (although I have my nametag on her leash and have asked them to not put masking tape on it). I always thought Gracie didn't love me as much as the Howlin' Good Time staff ... especially Adam. She was always happy to get to daycare, each morning, and not always thrilled to leave. At her new daycare, the staff processes Gracie in and out ... it's almost like she's a number in queue. And she's not so excited about being there. When I picked up Gracie from A Howlin' Good Time, she was mostly clean ... only ruffled from playing so hard with other fur babies. And best of all, she was exhausted from her day's activities. Now when I pick her up from her new daycare, she has wood chip shavings in her hair and she's a mess. At A Howlin' Good Time, potty time is outside in the cleanest environment. In addition to A Howlin' Good Time providing a clean and safe facility, they provide constant attention and entertainment. I've seen photos where the pups chase soap bubbles and play with toys ... as well as take a nap in a separate safe cubicle. They have a full day of attention and activity. The Howlin' Good Time price and fee structure is absolutely reasonable and worth every penny I paid. Gracie got a great start in life with socialization and with trusting people who gave her such loving care. There are not enough words to describe how great Michele and her staff are and how superior A Howlin' Good Time is to three other facilities I've used, since I moved from Missouri. I think Michele's next venture should be consulting with pet care facility owners so better options can be found in other cities. She certainly knows what she's doing and Gracie & I love Michele and her staff for all of the great care we got.

When contacted about their insurance because of the fire (we don't have a few grand for unexpected…read moremedical expenses laying around) we were met with radio silence as to the insurer as well as a response that there's a waiver (they won't provide a copy of) so they don't need to address our concerns. Look we get that our dog could come back with kennel cough (even if they are vaxed) or some parasite because some other dog gave them something - not that the whole building burned down (which no one told us about! Had to find out via a neighbor who happened to see it on FB). When we politely asked for their insurance info again we were met with "we don't have to answer that and we are now sending anything else to spam and will throw away any letter you send us" I don't know about everyone else but that's not how I think you run a business especially after almost killing 70 dogs.

Lucky Puppy Custom Cuts - groomer - Updated October 2026

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