I wish I could give 5 stars for some parts of this store and 1 star for others. PLUSES: My biggest plus is the store app and rewards points because nearly every month I get $10 off using my rewards points. They do have some special hard to find items for a reasonable price. My husband loves their creole potato salad, and I find the frozen seafood selection has everything I use regularly. The baked items are very good. MOST of the clerks are very nice. Yesterday I was 3 stamps short for getting a reward item and they asked other customers if she needed hers or wanted to give them to me. They often hunt done out of stock items for me. SOME of the items are good priced compared to other grocery stores in the area. They are very good with returns. CONS: A FEW clerks are at times rude to other store employees and to customers. SOME items are way overpriced. Their "5 for $5 deals", in partcular, don't add up. They are items way overpriced on the tag but discounted to five dollars if you buy 5 of them. The prepared items like chicken are pretty below par. I go to delis and Safeway instead. My biggest con is the same in most grocery stores the "middle of store" canned goods, bread and such have a multitude of brands of stuff that is too salty, has HFCS, MSG or something else I don't want and very few simple choices. So I go to Trader Joes for those things. My last con is a problem in the Monterey Area. The store produce doesn't last long. So instead I frequent the farmer's markets. read more

Overall this store is ok. The people that work there are friendly, and they have what you would expect. I find that the produce selection could be improved. The prices are fair and it's conveniently located. It's not my first choice, but overall a nice store. read more

I stopped going there because one particular clerk kept going out of his way to see if I was stealing. He'd come around and check under my cart, behind it. It was so obvious. He'd see me from across the store and come quickly. The last time I was in there I waved to him and he didn't respond except to again come closer to check my cart. These subtle, no so subtle accusations are annoying. I had enjoyed my many years of shopping there. read more

I miss the old Lucky PG. The guy who's attending the hot and cold section food section is kinda rude and a liar. Lazy and doesn't want to serve. For some reason, i miss the lady even if she has a disability she knows well how to serve. read more

The staff always looks miserable and are often oblivious to their customers. The deli department regularly tries to pass off one product for another and simply types in what was requested for the label. The upside of Lucky is that it's spacious and has self check out. I avoid using the baggers because they obviously have not been taught properly or don't care. If there were a larger Safeway nearby, I would take my business there. read more

I recently moved in the middle of pacific grove and Monterey and needed to find my go to store. I've shopped at other competing stores near by and really love the feel of this lucky! The staff are always so friendly and the store is clean and easy to shop. Other stores in the area can be kind of fussy (snobby) and over priced. Lucky is definitely your friendly neighborhood go to store with reasonable prices and I'll continue shopping here! read more

I have lived in PG for 8yrs. and we have 2 crappy grocery stores, two over priced ones and Trader Joe's, so needless to say I shop in Seaside and have for 7yrs now. The staff at this particular Luckys is rude. Especially the short portly oldish, curly haired man with a mustache. He is my most unfavorite person to deal with... I routinely use self check out simply so I don't have to interact with the employees at this store. However it is clear Luckys corporate office doesn't really care about the performance of this store or its inept employees because my complaint is one of many on here. read more

Our neighborhood grocery store. Friendly helpful store crew. Bakery not so great - a gal there by the name of LeAnne helped us with a small cake we purchased for a birthday. Right in front of me she puts the plastic lid on over the cake and smears the sides. When I told her politely I think you might have nicked the sides and smeared the frosting. Her response was a shrug and a mean look at me like I don't give a sh:t. Her response was that's the only lid we have do you want the cake or not! I should have complained to manager- will never buy a cake there again just because of her. read more

Lucky - Grocery Near Me - Pacific Grove, California

I had Corinna as a cashier. Put in the transaction to get 100 bucks back after. She got confused and didn't process things correctly. She stole my 100 bucks. She is a thief and a horrible person. I hope karma hits her hard read more

I am starting to really like this place. Yeah it is a little on the old side, no where near as nice as the Safeway in Sand City but I got a free turkey! I was there this weekend and spent at least $99 so they asked me if I would like a free turkey. Uh yeah! I was expecting a little turkey junior, Cornish game hen sized bird but the beast they lugged out was amazing. A 14 lb. $19.50 turkey free! I have gotten other free stuff before, tortillas, watermelon, etc. so it wasn't some crazy fluke. Oh they also give you random coupons sometimes where if you spend a certain dollar amount you get 10% off. Finally, the cashiers are always so nice and seem genuinely happy, makes my day that much brighter. read more

Much cheaper than Safeway! My kiddo and I walk from her mom's house past safeway, past trader joe's (which I do love) and down the hill to Save Mart. Plain and simple, Save Mart is cheaper than Safeway 9 times out of 10... it's not even close. They did a great job on my daughter's birthday cake, their flowers are always fresh, the employees seem happy and they've got a redbox for video rental. What more do you want out of your grocery store??? So if you live in PG, Give it a try! read more

This place isn't too bad. They don't have everything I'm always looking for but they are a way better option than Safeway up the road. The lady in the deli department is always super friendly and always give me a huge free sample. The place is usually clean and checkout is quick. There is also usually plenty of parking. I would love to give four stars but just no that special. Could use some remodeling in the future. read more

Come on people it's a grocery store. Get over yourselves! Give these people a break. Customer service industry is a grind and most people only post a review when the service is bad and ignore all the times they found what they needed and went on their way. read more

The best thing about Save Mart is the self-checkout. There are three or four "registers" for self-checkout and (I think) a limit of 15 items. Otherwise, I don't really care for this store much. Their products are not particularly great, fresh, or well-priced. They do carry one of the local fresh salsas that I like so that's a plus. But the store is near where I live so... I stop in fairly often to pick up a few items. read more

This place is a good grocery store. Nothing revolutionary, just a grocery store with relatively good discounts. I normally go here depending on my route for the day. Today (veterans day, 2019), I was getting essentials for my house. Toilet paper, dish soap, toothpaste, etc. While checking out there was one check out line open with several customers lined up for it. I would have used the self check out, but I had whiskey on board. An employee approached me to get checked out earlier. This is when the absolute rudest and most impatient customers were both in front and behind me. A "Lady" (I'd use other words here, but I'm not that shitty of a person) tried to get in front of me and the employee had to tell her that I was first. Who accidentally bumped into me and said "Oh, thank you" - I had to bite my tongue fairly hard not to say "Fuck you" back. This was followed by an older lady who wouldn't stop putting her stuff on the conveyer belt while I was clearly not done putting my stuff on first, making me push her stuff back further to make room for my stuff. Then while taking the bags and my toilet paper back in my cart the older lady was directly in my way to get my stuff back in my cart. This was a fairly bad experience and I'm not entirely sure what would be able to fix this other than shopping at Safeway hoping for less impatient and rude customers that don't act like shit in public. read more

I was hoping this would be my new go to store, it's in a great location for the surrounding neighborhood. At first glance it's decent, but then you realize the layout is just bizarre and you go back and forth opposite ends of the store trying to figure out where everything is. The real problem I have here is with the staff, their customer service is one of the worst I've ever seen, talk about a jaded crew. I am absolutely shocked the way I have seen these cashiers and baggers treat their customers, including myself. Look at the other reviews of this place! Management has got to know about it. They need to go through a customer service course or get out of that line of work. I have seen a cashier not say one word to a customer and ignore their hello, I've heard another loudly complaining about another employee and how much she dislikes it there, same woman yelled at a what I can guess a newer employee in front of a line of customers (this woman was definitely not management). Another gave me the worst attitude because I didn't bag my vegetable up and his conveyer belt got a little wet, rudely handed me my receipt. I forgot my reusable bag in the car and didn't realize until getting to the cashier, so when the cashier asked me if I wanted a bag I said no just please put it back in the basket. The bagger then said you can't take the baskets outside. I said oh I didn't see that sign, I won't. He said so I'll put this in a bag for you then, I said no please continue to put it in the basket (I was just going to throw my stuff in a cart not removing the basket from the store). He then started laying into me on how people have been stealing these and there's a reason why they have this rule, I was like dude I don't want to steal your basket! This same bagger had bagged my items before and my bag rippled open in the way to the car and everything fell out so...yeah just go to Trader Joe's up the street they're all just pure dimes there and the prices are way better! read more

Lucky has been my COVID savior so far. With a lot of stores running out of my favorite items, Lucky has been good at stocking. Their meat aisle was fully stocked, along with my favorite crackers. The produce aisle has also been a very pleasant surprise with a lot of good choices. Most of the folks working here are polite, and there is plenty of space to navigate around. I will be back. read more

I like the prices I like the 5 for 5 but the service is usually hit or miss n the workers look unhappy. The grey haired lady cashier is usually rude and kind of intimidating. The deli people really struggle and take a long time every time. I'm patience but there's been some time where's my patience was going away. They need to retrain some baggers especially the one young boy with piercings. There was meat juice all over my fruit one day and my bred got squished. The remodel looks nice though and I like their bread rolls better than Safeway's down the street. They r usually soft read more

This is one of the worst run Lucky Stores anywhere. It was run poorly when it was a SaveMart, but the take-over by Lucky Stores, Inc. has caused it to be even worse! Bob M. (1/15/17) is correct and some of the employees at this store have absolutely no business working with customers. My husband was at the Deli and someone had to be called in because the female employee was dealing with a customer and there were two other people waiting to be helped. This male employee appeared and waited on my husband. He not only put a wrong label on the cheese being purchased, but tried (whether deliberately or mistakenly) to charge a higher price. My husband had asked for Baby Swiss, which the employee sliced and put into the plastic bag. He then put a sticker for Havarti Cheese (more expensive) on the bag, handed it to my husband and started to walk away. He was asked several times to return and final did so with a full compliment of rudeness. The female employee pointed out what had been done wrong and the male employee was totally unresponsive. He then turned and walked out of the deli, apologizing not once for the error. This is not the first time someone in the Deli has made an error like this, but it is the first time someone had made such a big error and apparently remained unrepentant. In the Meat Department, the weight scale that is usually where a customer can see it, is broken and has been for about 4 months. An employee told my husband several weeks ago that management had been told not to fix it. Rightly or wrongly, it appears to be just as this employee has said - it has not been fixed and meat/seafood is weighed in the back. Very WRONG! Lucky Stores, Inc. needs to fix what is broken and the management in this store in particular needs to step up run the store better (Janet G. in her 9/11/16 remarks is correct). Those in management have been told time and time again that things are broken, signs are incorrect, etc. and that some employees are failing to do their jobs properly. Nothing is fixed and some management level people actually complain to customers that they have poor help and cannot do anything about changing the situation. Whether or not a customer is right is not necessarily the issue; but employees who are knowledgeable, considerate of customers and do their jobs to the best of their ability are few and far between at this store and it all needs correction - today, not tomorrow or next week. read more

Clean and nice appearance. Huge selection and the staff are very friendly. This store is in a good shopping square location also.

I've been shopping here for over 7 years on a regular basis and still am treated like a unwelcome nuisance. Recently the clerk questioned if I paid for the milk in my cart that he had just rung up. He went back looking through the computer making me feel like a criminal until he found that yes it was paid for. So many of the employees are apathetic and try not to make eye contact. Time for me to move on. read more

This Save Mart is our go to general grocery store because of proximity, and because I prefer the layout to the Safeway nearby. You couldn't ask for friendlier staff. The checkout staff and baggers are always friendly. The prices are okay, and they often have sales like 5 for $25 on meat. Parking is great. The cons are the produce, which is plentiful but sometimes going bad. I can't send my husband to get produce because he grabs the first bag/carton/whatever without doing a thorough inspection, and more often than not, half of the container will be slimy or moldy or going bad. Not his fault, because you really shouldn't have to worry about such things. This is particularly a problem with the bagged/plastic containered greens and berries. I often have to dig through to find an acceptable bag, and sometimes that doesn't even happen. To be fair to Save Mart, this seems like a problem at a lot of stores around here with bagged greens. I've never seen so many slimy greens in grocery stores on the East Coast or in the Midwest. Also, more personal con, they recently stopped selling my favorite yogurt. It's probably for the best though, because they were selling it for $2.50 when the commissary sells it for $1.70 or less. read more

There's no one to help in this store except the clerks who are too busy. Other stores like Nob Hill usually have at least 1 person stocking shelves, etc so you can get help. The low prices at Lucky's come at a price. Overall, the store has a large number of items but our experience is the brands are almost always low quality. We quit going here because the Safeway is so close and better overall. read more

This is a supermarket, not a coffee shop, so Im not sure why Lucky is sAYING IT'S A COFFEE SHOP.

This store is poorly run. This store is run by males that are usually uncomfortably sappy, that are usually dismissive and confrontational when approached with some kind of glitch. They have an attitude about women who dare to have an opinion that does not include responding with the same sappy, mindless smile. I tried buying a plant that was next to a sign that said $12.99, the actual price, $19.99 was not on the plant or anywhere prominently displayed next to these plants. The store manager said it was displayed somewhere in the vicinity, so we declined to buy it without further discussion. In the meantime I was using the self checkout next to the one with the plant price scanned for other items I was purchasing so I would not be held up by deletion of the plant item. The machine with the additional groceries made some notice about putting weighed grapes onto the scanned table that was incorrect. So I mentioned that to the manager, and he said that I had incorrectly put all the items that were scanned on the bagging part of the machine. He was chiding me about doing it wrong, then realized that it was a machine error and that I was correctly scanning and placing the items onto the bagging error. I was annoyed so made a comment which suggested that in their store, the customer was always wrong. He then chided me in public for using the word shit. This has happened before--for instance, I noticed a store shopping cart near my home on the side of the street, so I went to the store and reported it--they ignored the information and it stayed there for several hours. I had trouble getting help in the butcher dept with the prime meat & was told to be patient and wait for the butcher to come back from his break--he never returned. After I kept asking what the deal was with the delay, [about 25 minutes of standing around] someone finally figured out he went home for the day & nobody helped me with any of the products. In another instance FIJI water was posted as being on sale for 1.5 liters for 2.00, which is what it goes for at Trader Joes all the time. When I scanned it at $3.00 and asked for the price, the manager conceded the price difference, said it was incorrectly signed, and at the same time suggested by his comments I was taking advantage of their "mistake". The list goes on... I will not return to this store unless I have no other options. Its cheaper for the most part at Safeway anyway and their organic section is better. read more

Ok so I'm a Safeway girl but I'm liking the deals here at Savemart. I got 2 packs of Bacon (I know, thicker the cut is better and they offer a whole range of bacon from extra thick to peppered etc...) but I really like the flavor of Oscar Meyer bacon... lame I know. So O.M. bacon was not on sale today so I opted for this other brand ... 2 packs for $6. I couldn't say no! I wanted to come in because they actually have this super soft rolls by the front of their store in their deli case. They make perfect tortas... esp. breakfast tortas. Tomorrow morning I will frill some onions and jalapenos, place mayo in these tortas and then some crispy bacon and some fluffy eggs or maybe over easy...hmmm It's like a BaconEgg No Cheese Sando with a kick. read more

After reading others regarding the service...have to agree..no smiles the girl with the pink/ blonde hair is rude and rolls her eyes..very unprofessional...you work with the public be a little more sensitive to your patrons. When going to the deli section they ALL ignore you. Seems like even the managers don't know where things are since they have remodeled this store. Items are here, there everywhere. It is a search and try to find thing in this store. Would give it a zero if O I could. Only come here now once in a month, If I have to. read more

I am a Trader Joe's girl all round, simply because I find regular grocery stores to be so expensive. However - five stars for two things here - (1) The staff are so stinkin' nice! I had smiles all around from everyone there today. (2) I go into Savemart once in a while and that is when I want to make a chicken curry. If you buy even pre-packaged chicken, the butchery will cube it for you. NO EXTRA CHARGE. A pleasant experience. read more

GREAT staff and nice prices. They always give coupons and there fruit and veggies are nice.

I miss this being an Albertsons, all of the peninsula stores are the same. No save card is kind like you aren't getting that great of a deal. The special savings and ad savings stickers throughout the store all blur together and I don't remember what was on sale and what wasn't. The meat never seems to be that great of a deal. And to me the place just smells different since it changed. Oh and when they took over they didn't keep any of the old employees and I think that is just wrong. I don't think I would have minded it as much if I still got to see the same cashier that i am use too. read more

the worst meat dept. have never purchased a good steak and I've been going for 8 years. Recommend Nob Hill

I like this Save Mart far better than the one on South Main, in Salinas. At this location, the clerks seem to actually LIKE their job. I don't buy a lot of my groceries, here. But, when I do pop in for something, I like the self-serve checkout. Usually, I'm in and I'm out. Nice selection of King Arthur Flour and Bob's Red Mill baking goods, too. read more

This place is ok. The vibe is a bit odd, but that could just be a PG thing. I don't think I've ever talked to someone who works there, because I always go through the self check out line- which I prefer. They have an interesting variety of product, stuff that I am not used to, not bad, just not familiar. My favorite part about this grocery store is the parking and the Redbox. read more

This is a pretty good grocery store for folks in the PG community. Bakery items are fresh and tasty. Prices are cheaper than most large chain supermarkets, and staff is friendly. read more

Just popped in to use the Coin Star. So excited because I waited YEARS for this moment. It took me about 20 min to dump my coins in, and the store wasn't too busy. After I finished at the coin star kiosk I went to Customer Service to cash in my golden ticket. I was greeted by Tina, who was immediately full of sighs and eye rolls once I handed her my voucher. Tina marched away from the counter over to a few of the staff checking customers out and made sure to let all of them know (including the customers) how annoyed she was with me. After she stomped around for a while asking people how much money was in their tills, she came back to me and said "You really should ask before you use the coin star if we have enough money." Uhhhh, No, Tina... No, I should not have to check to see if your store can fulfill the services it offers. She ended up telling me that she'll have to borrow money from tomorrow or whatever, answers a phone call and starts chatting about how peoples mothers are doing while counting my money out. I had to remind her to give me a receipt. Thanks a lot for ruining my moment, TINA! read more

Always check your receipts here. The store is notorious for overcharging you on sales items: notorious The fish counter leaves a lot to be desired and often times is marked by false advertising! It smells pretty bad.... And I'm an avid fisherman and have visited and frequented many fish markets. This goes beyond the reasonable expected seafood smell of most markets. Also beware of discolored fish. The stores questionable at best! read more

I LOVE Save Mart. I know, that's a little weird, 'cause it's just a grocery store, but still...I really like Save Mart. They have delicious cakes; even though their prices aren't all that low. (Seriously. the Oreo "cake stix" are amazing.) The store is well-lit, which is also a plus. Staff are reasonably friendly, although the last time I happened to be there, I was in a hurry, so I forgot to put up a divider stick thing, between my items and the guy in back of me. The guy was pretty monotone and seemed chill about the mixup, but the cashier asks me very bluntly: "Are you paying for his stuff too?" When I apologized for my mistake (It really was an honest mistake, I wasn't paying attention) the cashier said "Well, you shouldn't cut in front of people. He was here before you, you know,". I then apologized to the guy behind me, and he didn't seem hurt at all. The cashier then proceeded to SMIRK at me. Really? They're just groceries! C'mon. I apologized! It was an honest mistake! read more

Good prices on meats, great Deli help, large wine selection. Good selection of power bars and meal bars. Self checkout too.

I pretty much like the Savemart in Pacific Grove, but there is one cashier I just can't stand. Lupe seems to always have a really bad attitude and always tosses my items (and yes I have asked her numerous times not to toss our food while checking us out) & we get total attitude and she will argue with you. So if she is working I refuse to go in her checkout lane. If I have to stand in line longer, than so be it. I have even given her second and third chances & she is just rude. I don't need to be checked out be a grump!! If you don't like your job than quit!!!! No stars for you read more

I have shopped Lucky in Pacific Grove CA four times in the past month in order to determine if this will be my new grocery store after Nob Hill Foods recently closed. I found a wide selection of products at reasonable prices. The aisles were wide and clean, customer service was helpful and friendly, and parking was convenient. Based on my recent experiences, I will continue buying my groceries at this store. read more