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Lucky Hunan Garden

3.6 (13 reviews)
InexpensiveChinese
Closed 11:30 am - 9:30 pm
Updated 2 months ago

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TEXT MESSAGES SENT BY LUCKY HUNAN GARDEN OWNER - WOMAN WHO ANSWERS THE PHONE

*******MUST READ TEXT CONVERSATION ATTACHED TO UNDERSTAND WHERE IM COMING FROM******* My family has been ordering from Lucky Hunan Garden for about 5 years now and have not had an issue until today. I placed an order at 3:30PM today and received at text message at 4PM from the woman at the phone who I also assume is the owner stating that it will take longer than expected. Okay, that's fine. Waited another 20 minutes and called back to tell her to cancel my order because I had to leave for work. When I asked her to cancel the order she immediately said "Okay I will cancel your order. Don't call here again." and hung up on me. I then called her to tell her that she was unprofessional and when she answered she hung up again before I could tell her that I wanted a refund. She then proceeded to text message me and tell me that I am not a nice customer along with some other words. I have attached the text conversation between me and the owner to this post because of HOW RUDE this woman was. I was waiting for food for MYSELF and MY YOUNGER SIBLINGS before I left for work. She told me I wasted her food, time, and money even tho I was the one who wasted my time and money and food that I was trying to feed my siblings. If you believe my reaction was uncalled for, then okay. Other restaurants would have been much more apologetic and would have understood a cancellation for a late delivery.

Allie S.

I usually do not eat Chinese food but decided to make an exception today and ordered delivery from Lucky Hunan Garden. The food was delivered promptly (within 30 minutes) and there were no issues with the order. We are trying to eat heathy and everything we ordered was either steamed or sautéed (soup, veggie dumplings, szechuan chicken and shrimp with rice). The food was very tasty and not "heavy", and the price was great, everything I just listed was about $25. We will definitely order from there again.

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23 days ago

Food is delicious n excellent. No other place is like this. I love it. I will always order from these people

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11 months ago

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4 months ago

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1 year ago

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Lucky Hunan Garden - chinese - Updated May 2026

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