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    Lucky

    2.5 (123 reviews)
    ModerateBakeries, Grocery
    Closed 6:00 am - 11:00 pm

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    Beautiful
    Tae T.

    After my encounter today, I am not sure I will be contributing to providing any type of money into this establishment based on the accusation that a self check out teller accuse me of stealing. I have shopped here for many years being that it is my neighborhood grocery store. Never have I ever encountered a situation where I have been accused of stealing, especially with someone standing right in front of me. During my scanning of items, I decided not to bag certain things being that they do not need bag therefore, a young gentleman he did the check did the scan, and he went on about supporting another customer because the person that was supposed to stand at the registers, she walked away to ring up someone else on a different register Upon her return she asked me was I going to scan the items that were left in my cart and I informed her these items were very much so already taken care of. She told me she did not believe me and requested to see my receipt and being that I had nothing to hide. I showed her and she tells me the top three items on my receipt were not on my receipt as if I did not scan them. If I did not scan them how are they on my receipt? I'm not understanding I then made multiple calls to the store to file a complaint being that that was a horrible interaction. It was disrespectful. It was rude. It was unorthodox considering you're standing right there. I shop in the store almost every day spend hundreds of dollars each week. I am disappointed. I really hope that the manager takes things seriously regarding matters like this. People make hard earned money to go shopping for their families, and they are accused of stealing it baffles me to accuse someone of something when the evidence suggest otherwise and then you act as though you don't see those evidence. On this trip alone at self check out I spent $94.48 just for me to be humiliated and disrespected !

    Custom 16" cake
    Ariana A.

    I always enjoy going to Lucky because of the huge variety of brands that they carry, lots of parking, and freebies if you're a Lucky Rewards member. Prior to Safeway opening, Lucky used to be the only grocery store in Hercules. So you could expect that right at 5pm, the lines would be huge. Nowadays it isn't too crowded inside the store, which makes for a very pleasant shopping experience. Bakery section: I always make this section a must-go for every shopping trip, even if I don't plan to buy any bakery items. There's a wide array of cookies, cinnamon rolls, cupcakes, cakes, and more. This Thanksgiving we ordered a custom cake for the first time which looked great. For a 16" custom cake, the cost was only $19.99. Hot Food Section: I highly recommend the vinegar chicken. The flavor is so strong and delicious. I think it's a popular item because the past few times I went to buy some, they were sold out and I would have to wait for the new batch to be ready. Lucky Rewards: You can sing up easily for their rewards program online. $1= 1 base point, you can accumulate points for $1, $5, $10 dollar discounts. They also have weekly free items that they offer on the app. You just clip your digital coupon, enter your rewards phone number at check-out, and you automatically get the item free when the cashier scans it. Check-out Experience: There usually aren't that many lanes open, around 1 or 2. There are 4 self check-out stands available, typically one would be out of service.

    4 out of 24 games available....  Very disappointed....
    Yelp-a-holi C.

    Sooooo, I've been in Hercules for over 20 years now.... And I have never been as disappointed in the quality of service as of lately. Everyone knows there are only 5 public schools in our city. They ALL have graduation on the same week...how much more convenient can that be for a full service grocery store to just have even 5 pallets of fresh flowers for the city to buy to celebrate graduations with?? Let's just say there are 200 kids (super low ball) per school.... 200 kids X 5 schools + teachers and staff and also regular sales...... How can they go wrong with having that quantity on hand. Instead, what did they have? Slim pickings of dying / half dead bouquets.... Not even worth $2.00 a bouquet. I was so dissatisfied that I went to plan B. Lottery scratchers. And what happened??? The only game not sold out was the $5 Scrabble scratchers? Yet, whoever is leading this ship beat me to it by making sure I can't spend any money there.

    Of course only 2 checkouts open and a line to the back
    Stanley J.

    The dairy coolers are just below room temperature which is concerning for spoilage. The few times my spouse has bought fresh meat products there it was regrettable and ended in intestinal woe. I realize they are likely hanging by a prayer financially but I would promote sticking to packaged and dry goods at this location.

    Cooked shrimp
    Vuoch L.

    Stopped in for some cooked shrimps and cocktail sauce. I saw in the glass drawers the cooked shrimps I bought were listed at $8.99 a pound . I asked the friendly personnel behind the counter for 4 pounds of shrimps. Half way trying to self pay for my cocktail sauce. I noticed the price listed in the sticker wrapped shrimps said $12.99 a pound. ( I thought geesh it's more than the bigger size shrimps) Ran back to the the seafood department asked the gentleman how much a pound , he said he's $12.99. I informed him I could be wrong but I swore the sticker advertised price for eve shrimps I bought were listed as 8.99 a pound. .. he gave me his two cents as to why it costs this much. I proceeded to ask him can you flip that label over it should read $8.99 a pound .. Bingo!! Got him to change my prices a big $10 difference. make sure to always check their pricing before leaving the stores.

    They have fish frying like at 99 Ranch :o

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    Page 4 of 4

    Ask the Community - Lucky

    What brand of punk in ice cream do you carry?

    Hi Ron, We don't have any pumpkin flavors in stock right now but keep checking back because we… Read more

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    Review Highlights - Lucky

    It's very inconvenient having to go through the left door to then walk all the way to the right to return my Redbox movies.

    Mentioned in 5 reviews

    Read more highlights

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    2.3(137 reviews)
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    I was so busy navigating the chaos of Superbowl shopping that I didnt really take time to take…read morephotos. I initial called the meat department to see if the had ribs in stock. A person answered and said that the only ribs they had in stock and they were on sale. When I arrived I realized I need a 1/4 of ground beef. Carlos was at the counter and was pleasant while super busy. Kudos to the store for having adequate cashiers on Superbowl Sunday.

    HERCULES SAFEWAY BAKERY DEPARTMENT…read more HORRIBLE CUSTOMER SERVICE FROM THE CAKE DECORATOR. What happened? I called the bakery before I arrived the grocery store. "Will a cake decorator be there today?" Their response "yes until 11am" Arrived at 1015am (before 11a). Saw the cake decorator. As she was helping another customer, she said "I'm leaving soon. I can't help you. You should call next time" little did she know, I DID call before I arrived. We asked politely "can you please help us and take our order." Rolled her eyes and took our order with annoyance. During this order, she made smirk comments "that's a weird way to spell a name"-- (it's a very simple name, only 3 letters). Then I pointed out a design of a cake in their binder and told her we don't need the toys. Im just interested in the border design and colors. She said "we can't make it". This order was for a first birthday, so I asked if they bake a free smash cake. They said "No" I showed the google results the Safeway and Lucky has this offer. They proceeded with "No, sorry" which is fine. I continued with my order and selected a design they can make. Fast forward 5 days later. I learned that Safeway El Cerrito honors the free smash cake with your child's 1st birthday sheet cake. So I went to cancel my order at hercules and receive my refund. Refund went smoothly in the customer service department. No questions. No issues. Walked over to the bakery dept to let them know I cancelled my cake order. No one in the bakery to be found. Someone from deli dept came over to help. SURPRISE: they CANT FIND my order receipt. THANK GOODNESS I CANCELLED. I WOULD HAVE BEEN CAKELESS FOR MY DAUGHTER'S 1ST BIRTHDAY. SAVE YOURSELF TIME AND ENERGY. GO TO ANOTHER BAKERY TO PREORDER YOUR CAKES/CUPCAKES. OTHERWISE, YOU MIGHT RISK NOT HAVING A CAKE MADE FOR YOUR SPECIAL EVENT. And who wants their cake being made by a rude/pissy cake decorator. Don't need that negative energy put into your cake.

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    Lucky

    Lucky

    2.6(108 reviews)
    2.1 mi
    $$

    I want to recognize an employee for providing excellent customer service. I believe his name was…read moreAnthony or Jonathan. He is an older gentleman who was working when I visited the store. I asked him where the dry ice was, and he was incredibly kind, polite, and helpful. Instead of just pointing me in the direction, he took the time to explain exactly where to find it and made sure I was able to get what I needed an also made sure he explained how to safely handle the dry ice. His friendly attitude and willingness to help really stood out and made my shopping experience much better. Customer service like his doesn't go unnoticed. Thank you for having such a wonderful and courteous employee on your team!

    As of July 2025, restroom code: 0742…read more They might change this monthly or every quarter or yearly etc, but usually if you're on Yelp / have a Yelp profile, you're a person that may see this and go "oh cool thanks good to know." To be realistic, they put codes on the restrooms so homeless people don't use it regularly to use the sink as a shower. I get that everyone has to use the restroom. But they'd prefer if a homeless person asks a store associate and they judge their sanity/need for help etc. If you're reading this, you likely have a phone/computer (not to say a homeless person wouldn't have a phone), and can make use of the restroom code. I had to type this out because Yelp no longer has a "tips" section where I can just post a 1 liner. I have to hit the minimum words/characters to post. In other news: Lucky has been on fire lately with their deals, especially for July. Their $1.99/lb cherries, been eating them like there's no tomorrow.

    Photos
    Lucky - Andouille sausage,  snow crab,  corn on cob,  shrimp,  yellow potatoes,  Cajun spices mix,  egg,  and lobster tail.

    Andouille sausage, snow crab, corn on cob, shrimp, yellow potatoes, Cajun spices mix, egg, and lobster tail.

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    Palm Food Market - A well needed vibrant look in Rodeo.

    Palm Food Market

    4.1(14 reviews)
    1.5 mi

    Aug 17 2025 12:30pm…read more What a nice, clean and well stocked grocery store in Rodeo. How smart of Palm to open at this spot right across from the now closed Safeway store. They have a small take out restauraunt and a well stocked fresh meat area and plenty of fresh produce as well. Rodeo really needed a grocery store and Palm fit the bill.

    After Safeway left Rodeo the town was left without a market. Palm Market helps helped fill that…read morevoid. The store is set back from the street there is a small parking lot in front. The store is clean and well organized. The produce looked great; there is a butcher shop at the back of the store, and a Taqueria in the front near the checkout counter. After Safeway left Rodeo the town was left without a market. Palm Market helps helped fill that void. The store is set back from the street there is a small parking lot in front. The store is clean and well organized. The produce looked great; there is a butcher shop at the back of the store, and a Taqueria in the front near the checkout counter. The shelves are well stocked. Safeway tied up the building they were occupying so no new supermarket could take over the property. On the plus side, it has opened the area for smaller markets like this one to serve the people of Rodeo. This store reminds me of the stores my mom shopped at before a supermarket moved in our neighborhood.

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    Palm Food Market - Fresh produce overflowing outside.

    Fresh produce overflowing outside.

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    Lucky - bakeries - Updated May 2026

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