Here's my assessment of Xtreme Xperience, Milwaukee location:…read moreOnline evaluation:
Pro: it's fairly easy to navigate the site once you read the page(s)
Cons: you NEED to read the pages and ensure you choose the correct location. I made three attempts to purchase a driving package and it's easy to navigate away from the site.
Note: save any/all emails from any ordering you do, if you do decide to buy into this experience
Packages:
Pro: many packages to choose from and cars (read all before purchasing anything!)
Cons: packages have 'add ons' and if you don't read everything you will easily miss where it says to print out your order to present when at the facility!
Cost:
Entirely too expensive for the experience. Sure, you get to drive some fast cars...however you don't get to experience the 'speed' you think. Online the site will explain the straightaway (1k feet) but doesn't tell the consumer that there are many turns with the sharpest being the turn at the end of the straightaway.
Why is this important?
If you expect to run laps at 150mph, you'd be wrong. You could get speed in for that 1k feet, however, to turn safely, plus your passenger will alert you to early breaking and downshifting, you have to slow down to navigate the first turn.
Most people would read the 'almost 2 mile lap' and think they are going to get some good speed in and fun laps, and then they walk away disappointed that they did not get that experience.
Each package has different pricing, which this place has no issue soaking the consumer to drive a car, especially after a year of lockdowns & not working, which illuminates their level of ethics in business. Apparently the goal is to charge as much as possible for as many people as possible until exposed, then they might change some things to look like they care.
Packages range in pricing, but expect to pay $300-500 or more for the package (3 laps), then expect to pay another $80 for video and "unlimited pictures". But wait...there's more...insurance! That's right insurance, which you should expect that they want to ensure their cars are taken care of....but they have insurance, but you're going to pay more for insurance.
Want your family in the pits to watch you enter the car? $10 per head for that luxury! Seriously, you won't be watching them drive and you are not going to be close enough to really see them pass on the straight stretch, but you can ogle the other cars while you wait.
Advice: you can see the same amount from behind the fencing. Save yourself $10 per head.
Parking? You'll have to pay for parking as well. It's nothing special, just parking but you won't be parking outside the walls and walking into the location because you'll have a pretty long walk to accomplish that and I'm sure you'd rather pay to park.
The staff in the main building were pleasant. Check in was easy to accomplish. The indoc class was not difficult but if you wanted to add a ride along to see what the track was going to be like, we'll that's another $70 (or $75 I can't remember). Keep adding up the extras.
Now, once you've finished your driving experience (which was nothing special, specifically because one doesn't drop $1k to drive race cars and not have the ability to actually drive a race car as it should be) they give you a USB to walk over to the kiosk to hand to the staff there. The staff will plug it in and show you the video and then...they'll ask you if you want to buy it ($85).
I pod for the unlimited pictures and video of the experience, so I told the staff that I paid for that package. They checked and said: "you paid only for the 'x' package". I replied: "nope, I'm pretty sure I paid for the actual pictures and video package" and staff replied "I only see the 'x' package".
They do a great job with their camera setup in the cars, so the driver can have video of them while they drive, tac/speedometer and the track in front. Was it "$85 dollars" good? Not so much, especially when their system doesn't show the entire package purchased.
Upon arriving back home, I check email and there was my saved confirmation, which showed I did pay for unlimited pictures and the video. Odd, it was one email that showed everything I purchased yet their system didn't show add-ons!
I submitted an email explaining the situation, and waited. I gave it a day and sent Email #2 and did receive a reply from email #1. I was told that I was supposed to print out the confirmation and bring it with me when I showed up. I'm today's technological progress, the requirement is to print and bring in the confirmation? Perhaps they're not caught up in the technology age.
I was told that "there's no way to retrieve the pictures but they can try to find the video or they can refund the $85". This irked me...they admitted there was not way for them to retrieve any pictures.....but was willing to still charge me the same amount IF they could find the video? I informed them to refund the