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    Harley Davidson

    1.3 (4 reviews)
    Open • Open 24 hours

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    House of Harley-Davidson - Atmosphere

    House of Harley-Davidson

    (84 reviews)

    $$

    I rarely leave negative reviews, but after my experience with House of Harley-Davidson, I feel…read moreobligated to share it so other riders can make informed decisions. I brought my 2018 Street Glide in for a transmission repair. After the work and a test ride, I was told it now needed about $8,500 in engine repairs due to alleged lifter failure and a damaged lifter bore. Before approving that, I got a second opinion from an independent Harley-Davidson shop in Florida. They found a different issue: the primary chaincase had no lubricant. After refilling the fluid and replacing the primary cover gasket, the ticking noise attributed to major engine damage disappeared. The technician also noted the lifter bore damage was unlikely to be the cause. The engine work was never done because I declined it. Since the transmission repair had already been completed, it's unclear why the primary chaincase was empty after the service and test ride. This resulted in over $6,100 in out-of-pocket costs, not including a canceled Sturgis trip, lost PTO, travel expenses, and lost time with family. I attempted to resolve this privately with the dealership before posting, but was unable to reach a satisfactory resolution. While mistakes can happen, I'm concerned that an apparent incomplete transmission repair was followed by a recommendation for a major engine overhaul rather than identifying the actual issue. Based on my experience, I cannot recommend House of Harley-Davidson's service department. I encourage riders to consider other options until improvements are made in workmanship, quality control, and accountability. If the dealership ultimately takes responsibility and resolves this fairly, I will update this review accordingly.

    Excellent service. Friendly staff and good sales. I…read moreappreciated the availability of commemorative merch for America's 250 and items sold for a good cause. Still one of my favorite dealerships.

    Milwaukee Powersports

    Milwaukee Powersports

    (25 reviews)

    When your power sport item breaks down it is not a fun experience !…read moreThe difference of how you feel depends obviously if the service dept can fix it and can do it promptly. Most places miss an important part , the interaction empathy and communication make it a much more bearable situation. I recently had issues with my snowmobile and had service work done here. I must say between BENNY AND DANNY I was actually thrilled with the communication empathy and care that they delivered . I was not happy with my mechanical problems but the smiles and great professional service made a difference. I live in ILLINOIS I will definitely make the return to this location and recommend MP to all ... Thank you Danny and Benny Don R

    I would caution anyone considering having Milwaukee Powersports for any service work. If you have…read morethe option, CHOOSE A DIFFERENT DEALERSHIP. At minimum make sure you look over your vehicle before taking delivery. My experience has been horrible when I have brought my snowmobile and SXS in for warranty work. They CONSISTENTLY returned my vehicles in either an inoperable or UNSAFE condition after the repair. January 2022 - Snowmobile * Returned sled to me with ZERO coolant in the engine after dealer service April 2022 - Snowmobile * Returned sled to me and it would not start. Found out the main harness was not plugged in after dealer service * Returned sled to me with wires hanging directly beside my clutch that would have gotten wrapped around the clutch if started * Did not reconnect the negative cable on my battery October 2023 - SXS * Returned my SXS to me with the Seatbelt Incorrectly installed. The mounting plate was clamping the seatbelt at the base of the seat so that the belt would not retract once extended (pic) * Retuned my sled to me after a warranty engine replacement with an improperly installed gasket that resulted in an engine oil leak (pic) * Returned my sled to me after a warranty engine replacement with the ground bolt for the bus bar not screwed down which caused fuses to constantly be blown January 2024 - Snowmobile * Returned sled to me with a wiring harness zip tied to my spare belt (pic) * Did not reconnect the battery charging cable (pic) Feedback was given to the dealership at each incident. As shown above the feedback consistently fell on deaf ears as more and more incidents continued to occur. I ended up providing the feedback to Polaris instead of the dealership through a Polaris Dealership Survey request. The dealership and I have parted ways.

    Milwaukee Harley-Davidson - HD 120 Homecoming 07.15.2023

    Milwaukee Harley-Davidson

    (33 reviews)

    Timmerman West

    Purchased a used bike in winter and I was unable to ride it due to a knee surgery. I finally try to…read moreride it this summer and the bike died on me and I had to get it towed to a dealer to have it fixed. I couldn't even have the bike towed bike to Milwaukee because their truck was broken. The costs for repairs are $2600! The clutch and stator were damaged. I have tried contacting the dealer, but have not received a phone call back. They responded to my Google review noting to contact them, but when I did they never responded. Their response was purely to make themselves look as if they are responsive. I understand that when you buy a used bike you take chances, but this is crazy. I would absolutely NEVER recommend Milwaukee Harley. I am now working the House of Harley who has been great with service and trying to get me a deal on getting this thing fixed.

    Customer service here is a joke. My daughter travelled 3 hours trailering her 2019 Sportster 883 to…read moretrade on a 2018 Softail slim. She made an appointment for Saturday morning and when she arrived the bike had been rented out. She sent detailed pictures of her trade and explained the bike in detail. She was told $5000 trade contingent on inspection. They offered her $3400 after all of the additional BS. They said it would need to be tuned for the slip on exhaust pipes and were charging $1600 for that??? She brought the factory pipes with and explained that several times. Her bike has 7000 miles and has had regular service. I told her to walk. Avoid these d-bags, they are predatory and treated her like a number.

    Harley Davidson - motorcyclinggear - Updated October 2026

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