This place rocks. I've had to bring in my vehicle for service a few times and they are always respectful, honest, and get the job done in timely manner. Never feel like they are trying to make a quick dollar off of someone less knowledgeable. Couldn't recommend them more. read more

John was very helpful with providing detailed information about the state of my exhaust that needed to get replaced. He wa also able to diagnose additional abnormality with a noise that my car was making unrelated to the exhaust and provided an estimate. I felt the value for the service was reasonable given the cost of it would have been at least 2x at a car dealership. Would work with them again, I give them my trust they know what they're doing. read more

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Absolutely Amazing experience. Not only did they save me $1200 on a catalytic converter, I was waited on without an appointment, and they checked my problem for free, which is something Midas did not do before giving me a quote that doubled the quote that I received from Mike, who has a gift when connecting with every single person that I sat for 2 hours and watched how he treated every single person that came through their door with the kindness of a friend or family member. He got my part in the next day, called me, and was prepared to install it that day. He absolutely make this business a 5 star establishment, somewhere I would definitely endorse and recommend before going to any of the so call "Big Businesses. You guys need to do more advertising. It was a pleasure to do business with a business that was customer driven and not trying to rip them off. Thank you Mike, for your honesty and making me feel like a person and not a dollar sign. read more

Dealer told me I needed to replace my rear brakes and get 4 new tires... came to John the Muffler Man and Trevor told me I did NOT need to replace 4 tires for another year and got my back breaks done for $300 less. Great team and great value. I'll be back read more

Trevor is the best, nice too. Good at making you feel safe in your car. Thanks for your help. read more

This shop is GREAT and the employees are amazing... I brought my car in at 2pm on a Friday and they had me up and running by closing time! If you're looking for a good honest shop close to downtown to work on your vehicles this is it! Thanks for a great job. Keep up the awesome customer service! read more

Very great people that work here. First mechanic I've been to were they weren't trying to upsell or rip me off. Nice enough to even let me go under the vehicle and walk me through what was the problem with my car. Fair price also. read more

Muffler needed replacement, great service, great value. I'll recommend JTMM and use them again

Cant even answer their website form. No emails, not even a call back. I don't think they're closed. So what gives? read more

Great shop great guys!!! These boys will take care of you and do it for a reasonable price. I don't want the cheapest, I want the best value. This is the best shop in the city!!! read more

I contacted "John the muffler man shop" on Wednesday and told them that as a business owner of a specialty mechanic shop I was looking to outsource some Land Rover exhaust work on as many as 12 Land Rovers. I wanted to start by bringing one Range Rover over to see the quality of work they could provide without trying to up sell me on anything. The guy at front desk was very helpful and knowledgeable, he assured me that although they do not stock mufflers in house they can get any muffler same day. I requested a Flowmaster super 40 series to be installed. They quoted at $200-300. They asked me to drop off Thursday and it would be done same day. I got a call on Thursday afternoon with the typical up sale of a Magna flow bolt on kit for $750. I explained that first off if I was going to do a bolt on kit I would do myself and I wasn't interested in spending that much money. I don't get a call back until Friday at 5pm to let me know the car is ready and can be picked up on Monday. I arrive Monday and inspect the vehicle only to find that they didn't do a complete job. They welded a cheap muffler directly to the Y-pipe (Should have installed an olive type joint for removal of exhaust)and placed hangers on it, they then placed a 45* angle down pipe facing directly into the right rear shock base. Not only is this dangerous as it will cause the shock to blow out and possibly cause a major accident, it is completely unprofessional. The explanation was that it was "too difficult" to bend a 3" pipe over the rear axle as is standard procedure and I am almost 100% sure required by law to pass any type of inspection. The technician that installed the down pipe into the shock argued with me and tried to state it doesn't face the shock, I asked if he would like to step outside and explain that in detail and show me that I am wrong. He declined and walked away, they manager wasn't helpful either. Both manager and guy at front desk acknowledged it was into the shock base. The manager commented was "I would have went with a bolt on kit from magna-flow." The moral of this story isn't the poor quality of labor or the horrible customer service. The welds were decent and the partial work was decent quality. The issue here is the pure laziness and cutting corners to save time and money on a job. A shop that sells its self as a "Muffler / Exhaust" specialty shop knows better and should have never allowed something like this to occur. If they are cutting corners like this on a service they specialize in, I can only imagine what they are doing to cars that aren't in their realm of specialties. At the end of the day they discounted my overpriced ticket by $50 and I left with a job that I will have to redo in my own shop. I didn't have enough faith in the shop to allow them to attempt to "fix" the already botched job they initially preformed. read more

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I called a head about a nail in my tire - they got me in in 15 minutes and patched the tire up in 20 minutes. So I got the job done over my lunch break. They were fair and up front about the cost. The waiting room could use a table, but for what the place is they were kind, honest, and efficient. I recommend! read more

They were amazing. I had blue the exhaust gasket on the driver side by car and I got multiple clothes over $1000 From other places. I decided to call John muscleman braid free estimate and they said they can fix my muffler for $125 an hour and I'm good to go. 10/10 recommend this place for sure read more

I am not giving one star because I think that they are capable and honest, but I do not know what happened with my car. I was out by Feb 3 for only an axle. The axle took two weeks to complete for only an axle. This repair shop could not find the axle at all, I was looking at the dealer for the part and their overkill on cost markup. I was able to order the axle and ship it to the shop. During pickup I was charged for needing to find the axle. I was told it was a "customer part," because they couldn't find it. It was ordered online from a popular parts site. During the estimate I was told fluids were included, but I got charged for them during pickup. They opened my trunk while on the lift and when it hit the ceiling it fractured the trunklid spoiler in two places and unfastened spoiler to the trunk. I was told it was only fractured until I used the trunk and the spoiler bounced loosely. They secured the spoiler, but I've had to pop it in again. I needed to come back after only 275 miles another shop was recharging my A/C and found a hole in my new axle. I had them look at it because this shop couldn't find the axle seal and they did fortunately confirm that during re-install that the seal was not leaking. There was a dent in the new axle metal band. The axle was removed 4 times and I knew it happened on install. He was honest in saying it is likely, but can't confirm, that it happened during install because the axle bounces once removed. Too much to go wrong on my first experience here. They were able to install a second new axle, it's great they fixed something that was done by their own action. read more

I needed a new muffler for my Subaru. Not only did these guys get me in right away, but the had the car completely fixed by the end of the day. The owner is the nicest guy you could meet, and the car drives as well as it did when I first got it. 5/5 this is your guy. read more

Just because people rave about your reviews, please keep in mind you set precedence for your "great service" that everyone is giving you credit. When someone walks in after they get off the phone with you, and there are no customers. Make sure you're really taking care of them and not just taking them for granted based on gender. Having someone wait for 30 mins to check out a small tire leak with no customers in the place is totally unacceptable(ONE TIRE). Left this place without anything done! Also be mindful of the conversations that you speak in front of customers, I get no one is around, you can let your hair down for a moment, but again, 1 customer or 50, you must keep your conversations professional. Sorry guys, you will definitely get a 1 star for wasting our time and loosing time and money. Very disappointed and displeased! read more

I went there for some minor problems but it was little complicated. They (got my service from Peter) handled the whole situation really well. Great service! They are professional in work and friendly towards you. Definitely recommended. read more

This past weekend my G35 started to sounds like it was going to blow up every time I hit the gas. Suspecting my exhaust system was to blame, I found John the Muffler Man on Yelp with 5 reviews and all 5 had 5 stars. After waking up all sleeping residents between Brewers Hill and Marquette's campus I pulled up to John the Muffler Man at 8:10. I was told there were a few customers before me, but they would take a look at my car in 5-10 minutes. Within that time frame I was asked what my issue was and they took my key to inspect for themselves. By 8:30 I was quoted $45 to reconnect the exhaust flange. YES, YOU READ THAT CORRECTLY $45!!!! Now understand all they had to do was torch off 2 rusted on bolts and replace them, but I didn't think it was possible to do anything on a car for under $100 straight cash. Anyway I was out of there at 8:50 with a brand new sounding car. Later in the day (Still pumped about the $45 bill) I emailed a mechanic friend of mine about my experience. His reply "I would probably stick with that shop to fix your car's" read more

Service: A+ Price: A+ Here was my situation. My 2000 Toyota Tundra was in desperate need of a new exhaust system and the check engine light went on. The Toyota dealership (on 27th street) who I usually go to quoted me a price of $2000 to replace it. I was like uggggh that sucks. My friends and co-workers recommended John the Muffler Man. So I thought I would check it out. They quoted me 1/2 the price of the dealership and didn't try to sell me anything else that I didn't need and only recommended additional work that I would need down the line with a range of prices of what I could do. A day later, the Tundra runs like a charm and sounds great and I saved $1000 over the dealership. Also a little secret on their web-site they have 10% off coupon (along with other coupons) and if you check in on Yelp you get buy one get one free on wiper blades. They do pretty much everything at the shop - tires, breaks, struts, oil change, exhaust systems, mufflers, etc. So forget about paying outrageous prices at your dealership and head over to John the Muffler Man for any car work you need done. My only recommendation is get their early because they work on a first come first serve basis. I dropped my truck off at 8 am and it was done by the time I got off of work. read more

I really want to make my 5 star reviews few and far between but I can't give this place anything less. I sat down and tried to think of reasons not to but I came up with nothing. Did you read that? I have zero complaints about a mechanic. Zero. Nil. None. The staff is super helpful and honest. It's not that they don't screw you over. It's that you get the distinct impression that they are doing their best to make sure you don't get screwed over. I had a part that needed to be replaced and it alone would have cost me $1300. Instead of just charging me they told me that the part I had was still under warranty and the dealership would replace it for free. This is exactly why I will keep on coming back. They're an honest bunch of guys who do quality work at a fair price. read more

Great service. I first took my car into a GM dealer to get my noisy muffler checked out, they charged me $60 (for inspection) and said that it would cost over $800 to fix. Luckily my wife found John the Muffler Man, got an estimate for free, took it in on Monday afternoon and had it out in a little less than 2 hours. Best of all, it saved me almost $200. I would definitely recommend their work to anyone. read more

I spent a few hours today at John the Muffler Man, and I left ecstatic that I found my new mechanic! We are new to Milwaukee and this place is a gem (which is why I hate to give it such a great review! I don't want it to get so packed that I can't get in!) The staff was courteous and friendly; but the deal closer for me was that they were HONEST! They didn't take advantage of me, and even though I was certain I needed new brake pads- I was wrong. Out I went, no charge. I will absolutely be back. A great experience! (Oh- one tip: bring a book/something to do and your own coffee if it's early.) Thanks John the Muffler Man!!!!! read more

They did a nice quick, fairly-priced fix on my 18-year-old car's exhaust system. I was new to town and was happy to find a shop that addresses the actual problems without trying to upsell me to unnecessary work. I am a satisfied customer and recommend The Muffler Man to my friends. read more

I suggest dropping your car off close to opening time and letting them work on it while you go about your day. The team always listens carefully, and offers you the most cost effective solution. I've taken all of my cars (Honda, VW, Volvo, Toyota) there for many years, and they've always done better work than more expensive shops. I highly recommend them. read more

Best mechanics in town. Everyone is super friendly, the prices are the lowest you will find and you get your car back the same day! Make sure you get there around 7:30 AM because it's first come first serve. read more

Guys super nice and helpful. Quick and affordable totally recommended. Came in for a muffler issue and they diagnosed it within and hour and got the car back satisfied read more

I've been going to John the Muffler since I moved to Milwaukee 8 years ago. Just took my second vehicle to them for new brakes. The shop is great for routine maintenance and big jobs! They are very honest with you and will let you know what absolutely needs to be done and what can wait. I would trust them with any car. read more

I only have good things to say about the service I received. Replaced my catalytic converters which had been stolen. Service was quick and the staff was very personable. Would definitely recommend. read more

No brakes! OMG! Squeeel!!! Whew...almost rear ended someone. Time to visit my trusty independent mechanic where they service everything from mufflers to shocks, brakes to CV axles and everything else under the sun. Turns out I needed new brake calipers, rotors, and pads and was given a quote. Before releasing my car to further terrorize fellow drivers, they topped off my brake fluid (was leaking all over my tire) and swapped my balding front tires with the rears without charging me a dime! Ended up having my brakes serviced here and received the same excellent service I had received several months earlier when I came in for a new front exhaust pipe. Prices for both repairs were cheaper than every other repair shop in town and out of town. Well worth the 20 mile drive for me! Dealership quality without stealership prices and mechanics who not only are knowledgeable but do their best to save you money by telling you what is critical and what can wait for a future date. Only negative is the god-awful wait time. This shop is constantly brimming with activity. All the lifts are almost always occupied with vehicles waiting for an injection of life. So naturally, you may have to wait an hour, two, maybe more before your car is inspected, problems diagnosed, and repairs quoted. Don't forget to tip if you're happy with the service and prices! Although...my mechanic was hesitant at first but after some insistence, he accepted with a courteous smile and thanks. :) read more

OK, I just got a quote, put I plan to deal with them from now on. The prices they offer are much cheaper than so many high rated places. They show your car with the apparent problem, and explain well how serious it is (in my case they told me it's not that urgent to pay couple of hundreds at the current time). read more

I've always gotten great service here - affordable, never any issues, always informative and honest. Just to share how honest: my father went in with what he thought was a serious issue and expressed that to the mechanic (obviously) only to be told after inspection that there was nothing wrong and that he just needed brake pads in a few thousand more miles. Truly, an old man comes in saying something is wrong and is willing to pay whatever to fix it and you tell him his car is fine and don't even go for the brakes? I think that's admirable because I'm sure (unfortunately) many other places would have found something they could have done to get money out of my dad that day. Good work, straight forward, affordable, honest. Go figure. read more

Had a low tire pressure warning over the weekend. Asked to bring my car in. Reasonable wait time - 30 mins to come in - fix tire issue and leave. Overall great experience. read more

I've been getting my car serviced here since I moved to Milwaukee in September 2016, and I am always satisfied with their work. The crew is very courteous, and they offer some of the best prices in town. I highly recommend this place! read more

These guys are top notch in customer interactions and service. This place works like a well oiled machine. I got there at open and Mike was able to get to my truck in right away. The service tech Trevor let me know exactly what was up and what my options were. The turnaround was super fast and the price was way lower than I was bracing myself for. Best customer experience I could have possibly hoped for! read more

Excellent service and repair in the past. On Saturday I was told to call Monday. Monday morning was told they would call right back with repair estimate. By afternoon I called them and they still didn't have it. I was told I could bring the car in but they wouldn't get to it for a couple of days. Seems new generation of owners don't respect the business their parents and grandparents build. To avoid sitting a week with no car, I had it fixed elsewhere in a couple of hours by people who cared. You are still busy enough now, but this is how you lose it...one customer at a time. I won't be back. My children , grandchildren., friends, colleagues and people reading this may not come. Your area is rapidly changing with the property developers. Soon you will have more competition, and you may care more about the ones who went away mad read more

I can always count on the guys at John the Muffler Man. I'd say it's pretty rare to find a mechanic that you can trust so well. They helped me negotiate my used car and are always there to help fix it when there's problems, and I can trust them to tell it to me straight and not overcharge. I'd never go anywhere else. read more

So, I had an exhaust-related problem and ended up arriving about 5 minutes before they closed on what seems like a super-busy Saturday afternoon. They assured me they could at least take a look at my car...so we waited. About half an hour after they closed they were able to look at my car. I was invited into the garage to look at the problem and presented with a couple options for fixing it. The options were explained to me in terms of cost, performance, and resale value and ultimately, I was able to walk out about 20 minutes later (a full hour after they closed) with a repair that saved me about $600 from what I was quoted at a chain shop. The pricier repair that I was quoted (but did not choose to do) would have saved me about $300, so even had I gone that route I still would have been saving money. The staff were friendly and respectful to me and to all of the other customers during the time I was there. I saw them work with several customers to find ways to save money or to do needed repairs in several steps to make it more affordable. I am impressed, and I will be back. read more

Honest guys who get the job done at a reasonable price and convenient location to downtown. Never felt pressured to buy/service anything other than what needed to be done, unlike my prior experiences at some other dealers or repair shops. read more

Do not go to this place for tire repairs. Something simple will take forever. I was the only one in the waiting room and waited over 25 minutes and still did not get called to get my tire looked at. I received no updates or anything. Just sat there listening to their dumb conversations until I couldn't wait anymore. When I told them I could no longer wait they said ok and didn't even say goodbye. Poor customer service. read more

I have been to John the Muffler Man a few times now for my vehicle as well as my husband's and I can tell you - these guys are the real deal. Honest. Straightforward. Kind. No wheeling and dealing. As a woman, going to the mechanic can be especially daunting because we can be seen as easy targets for upselling or getting fooled into things we don't need - this is not a fear of mine at John the Muffler Man. They take care to answer my questions and prices have always been extremely fair. I look forward to my next visit and bringing some cookies to the guys at John the Muffler Man! read more