Great ladies were there. Knowledgable and on time with appointments. Downfall is sharing space with…read morewalk-in clinic.

The aesthetician did a good job. The atmosphere could be better. I did not like walking through a…read moreclinic with a lot of sick people to get to the spa. Maybe consider a separate entrance.

I have purchased 3 laser hair removal service packages from Bellair (1 of which is ongoing) and I…read morehave always been very happy with the service/experience. Both front desk staff and technicians have always been helpful, knowledgeable, and very welcoming. Most importantly, I have been very pleased with my results. I initially started with one laser package and from those results gained the confidence to book additional packages/body areas. I enjoy going to my appointments and would highly recommend them to a friend!

Before booking anything here, look at the facts: Bellair Laser Clinic has an F rating with the…read moreBetter Business Bureau, 10 complaints in 3 years (including mine, which is processing), and is on Ontario's Consumer Beware List. I paid almost $1,600 for Dermamelan treatment on my back, chest, and stomach. I had no allergic reaction during the in‑clinic portion and confirmed my at‑home instructions carefully. A week later, my skin became painful, raw, and the top layer was visibly peeling. I sent photos to the clinic and was told this was "normal" and to continue my post care. It wasn't. My skin barrier was broken, and following their advice meant applying an acid product to open wounds. Within two days, I developed severe chemical burns across my back, chest, and neck. My skin is now scarred and significantly worse than before I ever contacted Bellair. It didn't end there. My in‑person assessment with Dr. Pugen was switched to virtual while I was already on my way, making it useless. As I cried through the appointment, he suggested laser treatment even though both my dermatologist and Bellair's own coordinator said it would be high‑risk for my skin type. Two follow‑up calls were scheduled; nobody called me either time and I had to call the clinic to make the appointments happen. The clinic also took very personal "before" photos of my bare chest and back, then later claimed they COULDN'T FIND THEM and they were never uploaded due to "wifi issues." They use iPads with internal storage, so this makes no sense. The violation of patient privacy is truly baffling. When I requested a refund from the director, Oscar Amar, he dragged it out for 19 days, insisted they "did nothing wrong," and eventually offered a partial refund of no specified amount. After everything, it was like a slap in the face. What happened to me here was NOT OKAY. Period. It was dangerous, negligent, and deeply unethical. Proceed with extreme caution. (my name is changed to protect my privacy)

It was my first visit since I am new to the Area. I was skeptical at first because they told me…read morethat it was a Nurse, but not a Doctor that did Botox injections, but They convinced me to try it. Glad I did, she was really nice and definitely knew what she was doing, I did have a Dr exam me since it was my first time and he was very nice too. Overall, I had a Great Experience and will return again for sure. They seem to always have some kind of special promotion going, so that's a Great Incentive too.

Going there for over Five years , mostly at the old location at north Trafalgar in Home Sense plaza…read moreIn the newer location , I've gone maybe 4 times. Always a different person doing the service, and was ok every time. Unfortunately the last visit in November 2016 a new guy delivered my Botox. It made me feel a little uncomfortable with him constantly leaving the room and coming back with different needles. The way he injected was not the best and the results after two days was non existent. By the 3D day I called the owner. She told me it's way too early, wait 2. -3 weeks for results. Well I've never had to wait more than 2-3 days to see really good results. I wanted to look refreshed for Christmas but that didn't happen. Not sure if the Botox was old ( should be no more than a week old) or watered down, but no visible results were had. Very disappointing. I won't ever go back especially since after emailing the owner , she did nothing to help or convince me otherwise , about my bad experience ,and results from the service person or the Botox that I paid for and didn't get.

Wonderful place, amazing staff and products. Great pricing and location.read more

I've had a number of facials with Wendy and she's amazing! She does the best extractions. My skin…read morefeels like a baby's bottom. The clinic has modern decor with a relaxing atmosphere. Great customer service. Overall an awesome experience!

I have been to MANY clinics to treat the discoloration and scarring on my face but Distill Laser…read moreClinic is the best BY FAR. Not only is the staff friendly and welcoming, but they truly cared about my skin journey and have recommended the most appropriate treatments for my skin. There was one session I was booked in for a specific treatment and they "added" a different treatment at the end because my skin needed it. They truly care about you and your skin journey. As a professional beach volleyball player, skin health is really important to me and the staff at Distill has made this process enjoyable again.

Stay far away from here!…read more They recorded my credit card number and tried to use it but my bank froze the card due to suspicious activity. I also caught a bacterial infection from their unsanitary practices. when I mentioned the above to the Manager, she didn't deny it but tried to offer more treatments.

Jonathan is the very best. I set about looking for a massage therapist soon after I got my first…read moreBig Girl Job with benefits, and I still go back here to Jonathan years later, even though I no longer work in the neighbourhood and I have to make special trips! The studio is simple, clean, cozy, and welcoming. This is not a spa but a professional massage therapy studio, and the setting reflects that. Setting up appointments is a breeze - I always do it over email. What set Jonathan apart from everyone else I tried is that he really took the time at my first appointment to understand what my concerns were, the nature of my previous injuries, and what I wanted to get out of massage therapy. Also, the second he put his hands on my shoulders for a few diagnostic squeezes, I knew he knew what he was doing. He uses a fragrance-free gel that doesn't irritate my sensitive skin, and it's not greasy when I put my clothes back on. He also tends to light a candle during my sessions and he'll put on music that I request. He always has a heating pad waiting for me during cooler months, and I'm always very comfortable. He's very calming, kind, and soothing, but he can also work stubborn knots with a lot of power. I always walk out of my appointments with him feeling like I'm floating on a cloud! I will not see anyone else, basically, and I hope he won't ever be too far away from where I live/work!

Excellent service... Very friendly staff, modern and clean studio. Would highly recommendread more

I would love to give an accurate review but this location gave my appointment away!…read more I requested an appointment through their website and was told a time, I made childcare arrangements and then agreed to the appointment. They emailed me back over an hour later saying to call with my credit card number and we'd be good. So naturally, I checked my email and called about 30-40 minutes later and they said the appointment was no longer available. I am a first time mom with an 8 month old baby, my husband and I work very hard and thought the couples massage would be a wonderful way to relax for his birthday! But no. They didn't even both telling me the appointment wasnt available anymore after they had booked it.

Great massage - wish the masseuse or reception spent a bit more time on the intake form and that…read morethe whole experience was a bit more personalized, but otherwise good - easy to get an appt, got my knots out and felt very relaxed afterwards! **updating - the manager called me regarding my very minor concerns which is an A+ on customer service in my books. Look forward to returning to this location!

I posted this review a week ago sharing my experience because I didn't want anyone else going…read morethrough what I went through. Back story: I had appointments in January for laser scar removal. However, I was given a skin lighting cream to use in conjunction with my treatments and was not told that I needed to stop three days prior to my appointment. I ended up going to my appointment but was told that I needed to move the appointment to a different day since I had just used a lightening skin cream that morning. I was told to email the director to reinstate my appointment. In January he emailed me back and reinstated my appointment. I then went to the appointment he reinstated. Please find attached screenshots for reference of our communication. That happened in January and fast forward we are now in April. As time passed I really wasn't satisfied with the service provided so I decided to leave a review a week ago. After my review the owner unprofessionally revoked my last treatment session coming up in May. This was a complete separate appointment with a different laser which I paid for separately from the one he reinstated. I have already paid in full and he has not provided me a refund. He decided to cancel my last upcoming appointment out of spite due to my bad review and is trying to link it to the missed appointment that he already reinstated in January (almost 5 months ago). I truly wish I had read reviews before booking at this establishment. My background as a nurse gives me a different perspective. Some staff members seemed underqualified, contributing to an uncomfortable environment from the beginning. During my second laser session, the nurse appeared unsure of how to use the laser and needed assistance. The procedure was incredibly painful, resulting in scarring. Despite assurances that this was normal, the pain was intense, and six treatments have not improved the scars. I need to mention that a-lot of 5 star reviews are misleading because the owner often reinstates appointments in exchange for reviews. While I understand that not every client will have a negative experience, it's crucial to take the poor reviews seriously. Sometimes the issues can be remedied by how it is handled. However, the way the owner handles issues at this company demonstrates a lack of professionalism and extreme immaturity. In response to any criticism, he decides to just cancel your appointments unethically. I caution you that if you do have any negative feedback please leave them after all your appointments have been completed. Please see attached photos:

Scam scam scam stay away check out skin vitality instead! Way better prices. Also better treatments!read more