Here for a catered event and it was awful. I apologized to my guest for the poor presentation of the food from the grey Caesars salad, gravy like cheese on the chicken entree, to the chalkboard flavored tricolor cake dessert embarrassingl accompanied by watered down ice cream. Do not come here! read more

I attended a wedding reception here last Sunday. Like the previous reviewer noted, the place definitely screams "wedding!!!" with the columns and the life size reproduction of Michelangelos David in the parking lot. That said, it was one of the nicer places that I've been to a reception at in a while. I'm in my late 20s so in the past year and a half, I've probably been to about 10 weddings, so I do have a decent amount of experience to call on. The reception was held in the Venetian Ballroom. It was a lovely room with a golden curtain separating the cocktail hour section from the main dining area. During the cocktail hour there was a cheese station, swedish meatballs, fried shrimp, little steak crostinis, mini chicken parms, and more that I didn't get a chance to sample. The bartenders were friendly, but the drinks were a little weak, however, if you asked for them to be stronger, they'd oblige. The dinner was awesome. Definitely one of the best wedding reception dinners I'd ever had. We were served Italian Wedding Soup, which was delicious, and then a duet of prime rib and stuffed shrimp. The prime rib was delicious, and happily, shockingly rare. So often at weddings, the protein is overcooked because it is prepped ahead of time, but this was lovely. The stuffed shrimp was very tasty too. The waiter came around the table with a plate piled high with stuffed shrimp in case anyone wanted seconds. The dance floor was a nice size, not so big that you felt silly if you were the only one dancing, but not so small that you felt crowded when everyone was on the floor. I really liked the way that the tables and the wedding party seats were set up. The wedding party is seated on a raised platform, almost like a mini-balcony towards the back of the room. It was nice because it made it feel like no matter where you were seated, you were in a prime location. I'd definitely recommend this location for a reception. read more

Lucien's manor is a beautiful venue, the general staff is wonderful and pleasant. However at a recent wedding event our interaction with an event coordinator was very disappointing. After immediately realizing an over site in the number of tables we spoke with Ed who told us that the issue would be quickly resolved. Over an hour after of no immediate action we were met with negative attitude, indignation and dismissiveness. The situation was not handled in a manner that one should expect of such a venue. The management is slow to act on problematic issues and that causes unnecessary stress to the bride, groom, and guest. Please proceed with caution! read more

Well, we just had our daughter's wedding reception at Lucien's this past weekend. OMG! where do you start to boast about this place. I guess in the beginning is a good place. When we first walked into the place, we were met by Ang. no one was waiting for drinks. Let's now talk about the staff. Outstanding! they were super. not a frown or pout from any of them. They were all upbeat, happy, with excellent serving and people skills. not to forget, they were all looking sharp as tacks! They just made the night super special. A special shout out to Steven, The bridal attendant who was exceptional. he was fantastic. Dinner was fantastic. Unbelievably delicious. I had everything that was placed out. nothing was just ok. everything tasted like it was prepared special for this event! I have nothing bad to says about dinner. every plate in the place was cleaned off. The food was also left out for a while for seconds and thirds. Then the deserts were put out. Once again, fantastic! the selection was never-ending! I know I gained 10 pounds just on them alone. In conclusion, My daughter was overwhelmed with her special day! I still have people coming up and telling me that was the nicest wedding they have been to. The place is just gorgeous. Trust me. just go there first. If you can get the date you want. sign that day. you will not find a higher quality establishment. manda. She was really great. She walked us through the whole night, pricing, lighting, food, cake, etc, etc..... It was like it was her wedding also. she was as excited as we were making all the plans. On the day of the wedding, nothing went wrong. not one glitch happened. the guest started in the cocktail lounge. Many thought that this was the buffet dinner. they had to be told this is just the appetizers. I am telling you the amount of food, as well as the taste and presentation of all the stations were just breathtaking and just as delicious. The bartenders were fantastic all night lo read more

Had my wedding on 19th April 2014 and I have to admit, I was pleasantly suprised by how great the food and service were. We were worried after reading reviews but they have updated everything and the seafood extravaganza option was well worth the money. Everyone has stuffed during the cocktail hour and even during dinner service, they even brought out seconds if anyone was still hungry. On top of that, their dessert was over the top and even provided containers for the guest to bring some home. From our wedding, we had guest inquiring about the place for their future events. read more

I accidentally forgot my wallet at an event at Lucien's, and when I called the next day asking about it, they were quick in finding it and sending it back to me. The staff was very professional. read more

OBSESSED OBSESSED OBSESSED! Everything about this place screams regal, elegance, and class!! We just booked this venue for our wedding and we are so sooo excited about it! Nichole is our banquet manager-- she's one of those people that you just meet and wanna keep forever!! She really took our vision for the day and enhanced it exponentially. That being said, my rating is based only on the venue (gorgeous!) and the people (adorable!) since we haven't had our food tasting yet or any other site visits- but i can update my review accordingly as the date approaches!! read more

I attended a New Year's Eve wedding at Lucien's, and unfortunately, was not impressed. I'm not sure whether or not the fact that the staff had to serve 400 people was to blame, but nothing about the food was good. The appetizers were mediocre, except for the lamb chops--they seemed to be the only thing that was flavorful. The bartenders were disappointing--drinks were pretty disgusting, and we found ourselves throwing drinks out because they tasted horrible. It's probably best to stick to wine there. Our waitstaff, once we were seated, was okay. I wouldn't want to work on NYE either, so that may have contributed to their mood. But again, I wasn't impressed by the food and everything was salty. By the time I got my entree (steak and crab cake) I felt sick and was not able to eat it. Unfortunately, I was sick to my stomach the rest of the evening, as were many of the people at my table...even the next day when we spoke, some said they still felt sick. Other than that, it is a beautiful venue. Very clean, pretty, and classy looking. The complimentary valet is convenient, and the lobby and rooms are gorgeous. read more

My wife and I were married here on December 2nd, 2018. This location was absolutely phenomenal. Robin, Jake, and the rest of the crew were very patient with us as we were often late for our meetings due to traveling from near the Philadelphia International Airport. We were always treated with respect. The catering staff treated our guest like royalty. Our maitre d's, Diedra and James, were very attentive to mine and my brides' needs. The entire venue looked like something out of a fairy tale. Our uplighting was purple and we had heard that it had been a problem in some peoples photos, but our photos came out perfectly. The only pictures that had a purple hue were the ones taken from cell phones. I was very nervous on this day, but I never had to worry about anything having to do with the ceremony, cocktail hour, or the reception. Luciens had everything under control. Thank you guys for a wonderful experience!!! read more

My husband & I have attended Lucien's on many different occasions, but nothing prepared us for our son & daughter in laws wedding. It started back in Feb. 2013 when Lucien's wowed us with the tour, followed by samples of different foods and desserts (I was pretty sure my daughter in law & son already had it set in their minds that this was the venue for them). Aug. 2013 was the taste testing (we felt like we were at a wedding). April 11th, 2014 was the Hafer wedding....over the top!!! From the apps to dinner to the ice cream bar, take home containers, The wait staff, bartenders and all involved just made this wedding totally awesome. I know that I speak on behalf of all the guests that attended and we are still talking about how totally amazing the wedding was. When the curtain rose to the Venetian room, it was so magical. Thank you to Jacob & his staff for such an awesome venue! Gregg & Diane Hafer read more

Wow!!! Totally blown away how awesome my daughter Brooke and Collin's wedding was.You truly made us feel like royalty....From the start working with Jacob was stress free-great to deal with.The new chapel was breathtaking -the cocktail room (Chantilli Room )was beautiful and the food was amazing everyone was wowed (some people thought that was it)-then we entered the Versailles Room which is beautiful amazing white glove service---sit down dinner was on point with seconds being offered...everyone raved about the food and service.Bartenders were fast and friendly Christo and Alyssa(thank you)...The maitre d' and bridal attendant James and Michelle P were the best -highly recommend(thank you)-Matt the manager made everything run so smooth with a smile from the rehearsal to the wedding day(thank you)----- highly recommend Luciens to all who want to have a unforgettable wedding ....month later still hearing rave reviews from friends also DJ Joe Bene total professional had the party dancing all night-------only downside was the Manager Ed who flipped out as the bridal party and mother of bride were heading to the chapel, not what you want to see before the biggest day of our daughters life.....(we did not pay for that) read more

Lucien's is a beautiful facility that is clearly in the wedding business. The price is typical of other venues but any changes to the standard are excessive. A change in the color of the table cloth required a 20% gratuity which is ridiculous as placing a table cloth on the table already had a 20% gratuity built in the cost per person. I attended the tasting session and was very disappointed in the food. Dried out and too much sodium. Fish had a strong fish odor and the flounder option was clearly tilapia not flounder. I will say that the manager does look at the comments made on the review sheet and did call me the following day. The head chef was in the room and I was offered a private tasting session which provided much better food. Most other wedding venues that I visited offered these tastings to include parents of the bride at no additional cost and was surprised Lucien's charges $25 per head after the bride and groom. Prior to the reception Lucien's requires that personal visit to go over the finals check list that includes items to be used at the reception such as toasting glasses, serving fork, etc be brought and checked in with staff. I brought two cases of bottled water as requested by the band playing at the reception which somehow was not available the night of the event. That was not such a big deal but I also brought an expensive custom cake topper which had two pieces when checked in but not when displayed on the wedding cake. I immediately brought this to assigned server's attention but it could not be located. I called Melanie the following day to express my displeasure with this but she was obviously not interested. Presumably since the bill had already been paid in full. Also during the reception a guest had a piece of a broken glass go right through his shoe on the dance floor. Seems the band's request for bottled water was valid. Not only did the staff not do much for the guest who ended up in the emergency room for stitches but the facility had no first aid kit. I brought this to Melanie's attention as well but once again little interest on her part. Overall Lucien's is a great place for a wedding in terms of the food and the facility itself but there are areas needing improvement. If you book do not bring anything important to this finals check or you may be disappointed. Bring your own first aid kit for emergencies. And be prepared to continue to be overcharged for any slight change to the package. read more

Great people, great food and the hospitality is second to none. Things seem to get better and better. Keep up the good work.

I was at a wedding this past weekend and it was NOTHING like the other wedding I went to back in 2008. Four of us at my table (among many others) sent back the shrimp imperial and did not ask for another plate. The salad was okay, but could of been better, and my guest ate the chicken dish and was sick the entire day after. I don't drink but my guest said the drinks were inconsistent and he felt they were water down (I know the couple who wed did not skimp on the drink cost) When the manager asked about my plate, I told him that the shrimp tasted foul and was chewy. It had a full fish flavor and I knew it was bad.(right before the main course was served I left and used the restroom and when I got back to the CLOSED door, I could smell fish and after opening it I was automatically nauseous) He questioned me and kept blaming the vendor. I felt like he thought I was mistaken and asked if I wanted to take it home...Uhhh. no!!! All in all the food was terrible, the manager was ignorant, and I wanted to puke. Won't be going to another wedding here, or will be packing my own food. read more

Lucien's Manor from a CULTURAL BRIDE and GROOM's perspective. Just save your time and energy and drive down the Merion. This is from a family that has had 3 traditional weddings and 4 weddings in the area. The "UNION staff" gets a 5 star. the lady who hosted us was amazing. HOWEVER, the owner called my brother and told him he should have shut our wedding down. Our guest had a good time because they thankfully didn't see the attitude of the manger. I am convinced he was hired to be disrespectful. If you plan to have your reception there, DO NOT go on a Friday. the traffic is hellish getting there and you will miss between 30 to 40 minutes of your wedding reception time that you paid for. From someome who has had family members get married in both places, I offer these points: 1. If you want to take your food (as long as you have a vendor with a license) Merion is where you need to go. The decor is even much nicer (I had my traditional wedding there, my sister and brother got married there) 2. If you want to feel like the money you paid for your wedding? i'll suggest to call the Merion, I am so grateful for their customer service AFTER dealing with lucien's. these people are all about their money. 3. If you want to feel like you got married in a market place (there was another event going on there and it was super confusing at time to get to the second floor because another wedding was on the first floor and our guest kept running into each other) Go to the Merion, it is more spacious and you wont even know another event was taking place. 4. To the cultural bride, if you care about your dance into the hall, the manager of the day being respectful and understanding, go to the Merion. You can thank me later. 5. I come back to customer service, my goodness that manager was RUDE. i mean the type of rudeness that you should never experience for something you do once in a lifetime. If you plan for NOTHING to go wrong and you will not need customer service from a manager who understands and willing to help, then Lucien's Manor is for you. The owners will love you too. They are all about their money. And for your future wedding, I hope you spend yours well! :) read more

The Lucien's Manor staff was the most professional and accomodating staff I have ever been a part of. They were able to handle every request without hesitation and with ease. They worked with us on the pricing and times of the wedding, brunch and rehearsal. There was not one person at Lucien's that was not perfect. The presentation and the taste of the food was the best I have ever had. There were many parts of my wedding I was concerned with, but I never had any doubts that Lucien's would be outstanding and they were. A special thanks to Jacob, who took care of us every step of the way and the entire night of our wedding. Thank you so much from the newly wedded Bishops. read more

Attended my nephew's wedding in April and can't say enough about the food, beautiful room and attentive staff. Wonderful wedding and can't thank Lucien's enough for making a perfect couple have a perfect day! Cocktail hour food was wonderful and such a wide variety - honestly have never seen so much food at an event. Dinner was great, guests kept the bartenders very busy and they were fast and efficient. Great staff overall. Room was beautiful as well as outside areas for pictures. Would highly recommend Lucien's to anyone for wedding, any type of party. read more

Your typical wedding factory. I am 26 and live in South Jersey. Therefore, I've been to 4, no wait, 5 weddings at Lucien's Manor (bridesmaid for 1). Besides the people and colors, the wedding were pretty interchangeable. Pros - Nicely decorated (if the Greek motif/columns/ statue/grand staircase/ chandelier look is what you're looking for. Not really my cup of tea but seems to be pretty popular for weddings and banquets). Friendly and attentive staff (they will work with your budget, were easily obtainable before and the day of to fix any problems). Cocktail hour food was really good (much better than the main course. Do they use a different chef?). Cons - The wedding factory of all wedding factories; If you're looking for anything unique or creative, this is not the place. They have anywhere from 2-4 wedding per night so you may have to wait your time slot for certain pictures. You can hear the other weddings through the thin walls and expect to bump into other brides and you may have drunk confused guests wander into the wrong room (but depending on how fun they are some may see this as a pro). Drinks are watered down. The food is nothing special. I don't think anyone at our table(s) had any interest in more than a few bites. Overall, nothing special imo. I will never understand the South Jersey hype about Lucien's Manor but they seem to be doing fine so keep it up, I guess. read more

I plan for my daughter sweet sixteen at this place and because of the staff stealing the crown that was special ordered for my daughter ,the tier of cake that my husband and I had ordered just for my daughter among other things. They let strangers get into my daughters party from other parties that they were having there and giving them the ok to grab the party favors that I spent my hard earned money on.My daughter was supposed to have food up in the dressing room the set up was there but it was empty no food. They promised so much but once they have that money they can care less if you are impressed or not . I eve asked for them to check their videos and they lied talking about it was to dark . But a cell phone video was able to record perfectly fine My husband and I paid so much money trying to make this day memorable for our princess and here close to 2yrs this situation is not corrected. The manager said that he is not going to waist resources replacing what was stolen. My advice if you want your day to be unforgettable and a place that makes it theirs business to make your special day even after they have the full balance then this is not the place to have your event. read more

fabulous place!!my daughter had her wedding there last sunday and all of our guests said it was the best wedding they had ever been to . the food was delicious and the staff was amazing. everything was thought of and every detail was perfect.. the decor is so very elegant and the entire facility is pristine and shining. it was an unforgettable day and i will always be grateful to everyone there. read more

These people have worked with us and I want to say that they are the best. We had many family problems occur and my daughter's wedding was scheduled for Dec. of 2010. We had to change the wedding until Dec. of 2011. They were so great and have worked with us on this. Also, they have allowed my daughter to have all the original food that was in her original contract. This place is amazing. We are having the wedding there, the cocktail hour, and the reception too. They have so much food that I know everyone will be filled up by the end of the reception. Also, they did not increase the amount of money we had to pay due to all of the circumstances going on. We appreciate this very much. We cannot wait until the wedding this year in December. It will be excellent and we will post again after the affair. I recommend this venue to anyone. The only complaint we have from the tasting is We would like fresh bread. The bread was kind of cold and stale but besides that all the rest of the food was excellent and we cannot wait for the day when we get to eat all of that wonderful food. Just please make sure the bread is good too. Thanks, Debbie Hearon read more

The appetizers looked good but were JUST OK, that's all I can say in the positive direction. Imitation crab-meat in a Italian calamari dish of seafood first sign. I tried a short rib ravioli, best described as dog-meat. Some of the appetizers were edible, but overall very bad. I Attended a Wedding for a friend -- the Open Bar Liquor was INSULTING to anyone who appreciates a good drink. I got a simple Gin / Tonic and it was like Ugggg - rubbing alcohol watered down, I tried a second & instead of a buzz I got big headache - so I switched to just plain Coke, which I didn't drink because it was flat. Flat soda....Who is rating this place 4 star? Stick with bottled beer, looks like that is your best option from what I observed. The dinner is best described as garbage, the meat is old & overcooked -- you could tell it was frozen for at least a month. Chicken was rubbery, Fish old as the day is long. I was worried about food poisoning at this point. The asparagus gritty & unclean. Potato's ??? How do you screw up the potato? The salad looked like it was ate already then regurgitated. I hate bad food, but more I hate terrible food & wasting a night giving a $500 gift to a friend who got stiffed for completely horrific food & awful drinks. Should I tell my friend he got ripped off ?. I Stopped at Taco Bell on way home to kill any bacteria from Lucien' s. Oh yeah, the staff thinks everything is a joke and plays on the radio communication system telling jokes and playing around. Young immature staff, overall couldn't wait to get home. The Bartenders completely unorganized & could not follow simple instructions. Cut fruit for mixed drinks dirty, old & musty. Can't stop thinking how bad an experience this place was, seriously! If your booked for this place get your money back. Your guests deserve better than this slop house. Anyone giving this place 4 stars needs to re-evaluate your generosity & call it as you see it, there is NO WAY this should get anywhere close to a 4 star rating. Disgraceful food & drink. read more