If I could give them 10 stars thats what they deserve. They not only did a fantastic job on my 2019…read morePrius, but fought hard and long at not letting insurance total my car. And it just drove at 49 miles to a gallon. 1 mile better than before the accident! Don't go anywhere else. So caring and professional. Nicole is excellent at communicating all your needs.

I got some paint scratches on my 2020 Honda Civic that I wanted to get repaired. Luis and Nicole…read morewere very quick to reach out and were even able to meet with me the very next day to give me an estimate. They were very welcoming and transparent while providing the quote and conveyed their experience and expertise while speaking to me. I was very appreciative that they offered me ample time to consider their quote and I didn't feel pressured to make any decision at the spot. Currently still deciding but will edit this once I make my choice! EDIT: I ended up choosing Mechas to repair my car and they handled it so well! They were able to fit my car into their schedule in a very reasonable time and were very communicative the entire time! Especially when the majority of Pittsburgh lost power during the week! They worked diligently to get the work complete in a timely manner while making sure the job was done properly and professionally. I'm very happy with the results. I highly recommend Mechas for any autobody job you might need, big or small. Thank you so much!

Best auto repair shop around. Chris is always pleasant to deal with. great mechanic with reasonable…read morehonest & prices. They won't do any work on your car that you didn't ask for, & they won't make up any BS repairs that you don't need.

I have brought my sons old dodge Dakota in to norms 2 times this month. Both times I have been…read moreextremely satisfied with the customer service . Most of all the pricing !! I have taken the vehicle in to get estimates at other shops and got almost dbl the price ! Norms is my new favorite place to get honest and great pricing .. Did I mention that even when I brought my truck in for a brake job the staff had saved me $ and said it doesn't need to be done yet . I found a new auto shop !! Thats norms .

They were able to help me with an immediate issue, but they are highly unresponsive. I did end up…read morepaying about $100 more than the estimate beforehand as well. I can't get them to help me with another issue due to their lack of follow up.

I was charged 3X more labor than I should be been. I brought my car here to have an aluminum…read moresteering rack bracket rewelded on after it had been broken off. I was called at 7:54AM and asked "what are we doing to this car again?". At 8:55AM I was called back and told "Its done, you can come pick it up". When I picked it up, I was charged for 3 hours labor. When I returned to ask about this, the father could not come up with an explanation, and said his son (who did the work) would call me back. The next day the son called me back and very rudely told me that he was so skilled that he did a 3 hour job in 1 hour. I use to be a mechanic and I know how these jobs should be billed. Because this job isn't in the labor guide, and they weren't able to quote me beforehand, it should be charged for time actually spent on the job, not whatever number they magically decided to come up with. I don't care about the money, but its the principle of knowing I was cheated. I gave them the opportunity to make it right, and they chose not to.

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

Ignore the one star reviews! This place is excellent in every way. Very polite, affordable,…read moreexcellent work, and best of all, excellent communication. And the cleanest garage I've ever seen. Also, they never fix anything they don't check with me on first. They have kept my old car on the road for years now. Will keep going back as long as possible!

Penn Automotive did an excellent job repairing my 2021 Toyota Venza after a fender-bender accident…read more Their time estimates were accurate and they kept me informed with clear communications. The end result is a perfect repair. My car (a.k.a. my Baby) looks perfectly new again. I give them 10/10 and I highly recommend them.

Absolute worst service. I contacted them at 4:16, was told a tow would be en route within the hour…read more Called back at 6:05, was told a truck was having some trouble, a tow would be there within an hour. At 8:30, he said he would find out where his driver was. He then hung up on me when I called back at 9:05 and ignored my next call back. Calling back from a new number at 9:22 he said he just spoke to me and told me the driver was coming, which was not true.

This guy will definitely rip you off!!! Never Never Never allow this guy to come near your vehicle,…read moreonce he tows your car to his shop, he will hold it hostage for 150$ dollars a day and flat out lie to you insurance company. He is a deceptive crook. Will appear to be nice and Rob you blind!!!!!!