Adventure day at FL Mall. Hubby and I saw this and decided to stop in before we left. The gelato shop was clean and the gelato in the case looked fresh and favorable. I was surprised to find the servers, in what should be a HAPPY PLACE, extremely rude. Right - getting gelato (aka ice cream) should be a happy experience. I wanted a few samples and didn't quite understand the sampling rules. For anyone that goes, YOU PAY first and then they let you sample to pick your flavor. No issue with that for me, other than they should have a little clearer direction versus the perceived looks that I should have known that. My suggestion - post something to let the customer know so they don't stand around bewildered. While we were eating our treat, we did see many people go through the same struggle. Next, the workers should not lie. My husband has some disabilities from a medical problem and I asked if they had a regular spoon I could get versus the very small gelato utensil. They right out told me "no, they did not have any other type of spoon". So he used what they had, which made the experience difficult. As we were eating, I noticed they had pies and some other desserts in the case (see photos). I then asked if you ordered a slice of pie, what do they give you to eat it with. Well, what a surprise, the cashier pulled out a lovely regular spoon with a long handle. I asked why they didn't say that before and no one could respond. I do know more than likely it is not the workers fault, but how they were trained by the manager. I will end on a good note, which is why I have given this a 3-star and not a 1-star. The GELATO - was great. We ended up with lemon pie and vanilla & two varieties of chocolate hazelnut. We shared them and loved the taste. I will not return due to the workers basically saying something that was not true when asked to help someone be able to better enjoy the experience. read more

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Lucciano's Gelato is made from the best ingredients. You can tell the difference from the first bite. I ordered Pistachio Gelato and you can taste the roasted pistachios. The flavor is unbeatable. This is a nice break to sit and enjoy a quality dessert after walking around the mall. The bright decor is fun and you can sit in the store if you are lucky enough to get an empty chair. The many flavors of gelato means I need to go back and try a new flavor! They did not give samples when I went, but the two times I went it was delicious, so I don't think you can go wrong. I have seen some reviews that mention negative experiences with the staff. At the Florida Mall I had nice staff that made sure I was happy. This is more expensive than some ice cream you can get elsewhere, but remember this is not ice cream, it's gelato! read more

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They finally got some sugar free flavors! They've been in the mall for some time now. The shop had a decent amount of seating with booth style seats and a few tables. The black and gold decor is nice. I went up to the counter and waited to sample the no sugar added flavor. The women at the counter was extremely rude and told me she would give me one sample, but I have to buy something to try anything else. I've NEVER had an employee at this location talk to me like that! I did buy a small gelato. A lot of NSA items have a funny aftertaste, and I just wanted to try it first. I would understand if that was a policy, but she had NO issue with giving samples to the people ahead of me speaking Spanish. She greeted me with Hola, but then got a bad expression when I started speaking English. I didn't expect racism with my ice cream this afternoon! read more

My friend and I went to get some ice cream and ask the young gentlemen if we can taste a sample before deciding what to get. This young attendant said that we have to pay first in order to get samples and then we have to decide what to get. He said this in a very rude way. I have never in life experience such a rude behavior. We were in shock . We bought 2 small cone and we were not impressed. read more

Took my niece on a day date to Crayola Experience and thought we'd end with a nostalgic treat of Smurf ice cream from the little stand in the Florida Mall my mom used to take me to as a little girl. Unfortunately, it's no longer there. Fortunately, we stumbled upon Lucciano's Gelateria! The shop is super cute with pink faux ride cars, welcoming staff, and delicious flavors. The Little had strawberry-- loved it--and I had a medium cup-- the only way to mix two flavors-- of pistachio and white chocolate pistachio. Both were amazing; I could not choose between the two even though it was too much gelato for me. Highly recommend. read more

Lucciano's - Gelato Near Me - Orlando, Florida

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I love their ice cream! They have amazing flavors and their service is a 10. They know what to recommend :) Dulce de leche is my favorite! The place looks clean and has a very chill vibe. I visit them often! read more

Lucciano's - Strawberry - Gelato Near Me - Orlando, Florida

As much as we love getting a treat on a hot day, Lucciano's failed to provide that satisfactory experience. The concept would probably work better if the shop was in less crowded location. The space is small and tight, the staff looked aggravated, tired, linguistically challenged. It was very loud and warm inside with very few seating spaces available. The passion fruit smoothie I ordered had small bits of seed in it that felt like rocks on my teeth. Very-very sweet. My daughter had a mint chocolate chip which tasted nothing my sugar. We will not be returning. read more

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Lucciano's at Florida Mall is a nice cute stop from the hustle and bustle of all the shopping there... and the gelato is super-flavorful and yummy! My family has come here several times. Usually the girls and my wife will get some variation of pistachio/ hazelnut. I usually get a medium chocolate mint ('medium' gets you 3 different flavors here, for reference). Tonight, I tried the peanut caramel, which was packed full of nuts (I had a peanut in every other, if not every, bite, so they're very generous with their ingredients). We do like to sit down in the roller-coaster style fixed seats. In all this place has seating for about 14 (if you fit only 2 in each coaster spot... I've seen some families fit 3 in there, 4 people is pushing it). There's a window in the back of the room where you can watch them make the gelato. Good stuff here! Rich and flavorful flavors without being 'too sweet'. Nice family, or date night, spot! read more

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The gelato here is pretty good, but not my favorite. It's also very expensive for what you get. The ambiance is super cute and has a fun theme and the service is pretty good. read more

Lucciano's - Chocolate gelato - Gelato Near Me - Orlando, Florida

We had a good time at Luciano's. Ice cream was delicious so was the cone. We were also enjoying our cones while seating on the "loveseat car" they have in there. read more

Lucciano's - Chilling with a gianduia with salted caramel cone - Gelato Near Me - Orlando, Florida

What a darling little place to enjoy Gelato at the mall. The presentation of the ice cream is so enticing. You just want to try them all. They were very friendly and welcoming to allow you to try the flavors. I settled on the Signature Luciano's flavor which is a chocolate lovers dream. They also have ice cream pops and some desserts. The carousel seating was very unique and different from what you would see at a regular ice cream shop. read more

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Service was horrific at the Vineland Premium Outlets location. The woman working was so mean to my daughter, my granddaughter left in tears. I have no idea how the gelato is, but if it's anything like the service they provide, don't eat here. She obviously has an issue with people who are from the US. She spoke and understood English perfectly fine until I told her she had no right to speak to people the way she did. Then all of a sudden she can't understand ANYTHING I said. Slammed the gate out of her kiosk and acted like SHE was the one being mistreated. I'm big on small business. I love that the US has the opportunity to be one big melting pot and that everyone has the opportunity to make a living. But don't come to this country, pretend to not speak or understand the language, be rude and disrespectful to people, act like YOU ARE the VICTIM, and then not expect me to do everything in my power to make sure you UNDERSTAND that's NOT the way we do things here. read more

Delicious gelato and amazing flavors! Prices are on par with gelato and the employees were kind and allowed you to taste. They are wearing masks and the place is nice and clean. The peanut chocolate tasted like snickers, it was so good! The portions are big and they give you two scoops. Next time, I will get a small because even sharing a medium was a lot. It is such a cute concept, a pink ride, like a roller coaster! They made the gelato in house and it was just beautifully displayed! Will always go there when I am in the mall! read more

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Yall! This is the best ice cream I've ever had in my life. I stumbled upon it at the Florida Mall, but did you know that the only other locations are in Argentina, Rome Italy & New Jersey. Whether you get the ice cream bar or a scoop of their gelato, YOU CANT GO WRONG!! I'm a self proclaimed ice cream connoisseur. I eat ice cream everywhere I go, and I love judging every part of it from texture to taste, and the way it makes me feel afterward Luciano's is INCREDIBLE!!! read more

Lucciano's - Berries and mascarpone - Gelato Near Me - Orlando, Florida

Amazing gelato!! Dulce de leche and lime are my favorite! Takes me back home! Very good service, kind and patient staff. They let you have samples so you know what to choose! Very cool vibe, it has a sort of train, where you can sit and hang out. Will be definitely coming back! read more

Lucciano's - Luciano's - Gelato Near Me - Orlando, Florida

Gelateria in the mall with popsicles and other pastries. Came here on a Monday afternoon prior to our flight and treated ourselves to some sugar. They offer samples. You pay at the counter and then can eat inside at one of their "train" booth. Credit cards accepted. There are sorbet options available for those who want a lighter flavor too. The first employee who helped us gave us banana split instead of dulce de leche, but the second employee who came to help us was efficient and quickly gave us our correct order. You can get half portions in the cup, and I split a medium cup with dulce de leche and chocolate hazelnut cream (which tasted like crushed up ferrero rocher). You could also get a sugar or waffle cone for an additional cost. The overall vibe was cute and bright. read more

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My friend and I came to visit Luciano's after spending a couple hours at the mall and the environment inside was very cute and open. The shop had train/ride themed seats. Theres even a window where you can see the staff make the gelato, which I thought was cool. The service was great. The lady was very friendly and gave my friend suggestions on what to sample. Theres lots of different gelato flavors to choose from. But if you aren't craving for gelatos, they offer sorbets and Ice pops. My friend had the Salted Caramel Gelato and I had White Chocolate Pistacchio with Lemon Pie. I enjoyed both flavors. However, the Lemon Pie Gelato was my favorite. The Lemon Pie had bits of Pie inside which I felt had a nice crunch to it. The flavor had a tangy and sweet taste to it. Overall, very delicious flavors And very helpful staff. If you're ever at the Florida Mall, I suggest trying this place out if you're ever craving something sweet and cold. read more

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I love coming to Lucciano's for a sweet treat while shopping around the FL mall! Pistachio is my go-to flavor but their Passion Fruit Cheesecake gelato is also top tier. They have various of delicious flavors to choose from. They usually have a line going in but don't be discouraged because they move rather quickly! I definitely recommend trying them out if you're at the mall with a sweet tooth! read more

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Amazing staff and great gelato. This is a newer location inside of the Florida Mall and it's a welcome addition. They have a whimsical vibe and an open floor plan, so you can see the entire space. There is also a window view into the prep area for the various gelato offerings. We both did a cup of gelato, but they also offer gelato pops and other tasty options. The gelato was very well flavored. The seating is adorable and we loved sitting in there while we enjoyed our treats. Staff was keeping all areas clean in-between serving customers. Overall: A+ A very welcome new addition to the FL mall and we love it! read more

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This place has some of the best gelato I have ever had. Their location at the Florida Mall is the first location in the U S for this Argentina based gelato chain. The store has roller coaster themed tables and seating for those that want to take a break from the mall and sit and have their gelato. They serve many flavors of gelato in addition to a few unique ones such as hazelnut crunch, cookies and cream, banana split, passion fruit cheesecake, and salted butter carmel. They also sell a unique selection of ice pops. Besides flavors such as tangerine, strawberry, mango and lemon, there are dulce de Leche, mascarpone & berries, and cookies & cream. The staff is attentive and pleasant. You can taste any flavor before buying. The store has a nice atmosphere. read more

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Good gelato spot with abundant flavors! Stepping into the shop you feel you stepped into a lovely crevice away from the crowds of the Florida Mall. The sweet scents fill your lungs, and your eyes are drawn to the ice cream flavors and desserts like a moth to the flame. Lucciano's has several flavors to choose from and you can even sample flavors thankfully. I was also pleasantly surprised to see that even with a small size cup option, you can still choose 2 flavors! I tried the King Nero which was a hazelnut base with dark chocolate, and the Pistachio- because I always love Pistachio gelato when it's done right! The gelato was smooth, yet still had its rigidness- exactly what was needed! The only negative to Lucciano's is the high price, as a small cup was over $7 with tax, so a little higher compared to typical Orlando gelato and ice-cream spots. Regardless, if I happen to be in the Florida Mall again, I will probably pop in again! read more

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Great option for a sweet treat at the Florida Mall! The line situation was a little confusing, as some people were confused on whether to line up at the cash register or by the gelato coolers. I feel more signage or more clarification from staff would smooth out this issue. Nonetheless, they had a pretty big variety of sweets ranging from ice pops to gelato to drinks to choose from. My boyfriend and I ordered a large cup ($8.99) to share, and we tried three different flavors of gelato: caramelized almond, cookies & cream, and hazelnut chocolate cream. Caramelized almond was by far our favorite flavor; it was sweet yet subtle. The hazelnut flavor was very much giving Nutella or a Ferrero Rocher chocolate, but it didn't do much for us. Our least favorite flavor was the cookies & cream, which we were disappointed about. We usually love cookies & cream flavored sweets, but this gelato didn't have any taste to it. We'll definitely be coming back for the caramelized almond flavor and to try more flavors. read more

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Incredible find! This is hands-down the best gelato I've ever had -- rich, flavorful, and made with truly clean, high-quality ingredients. No cheap fillers, no corn syrup -- I confirmed with the manager that everything is crafted from scratch every single morning. You can taste the care and quality in every bite. Places like this are rare, and I'm so grateful to have discovered it. Their gelato, popsicles, and coffee all blew me away. I'll be coming back every day during my trip -- it's that good. read more

Amazing customer service they greet you as you walk in. The gelato is amazing probably the best gelato in America I've ever tasted plus you get to sample after buying. The store is so cute and clean. read more

Lucciano's - Gelato Near Me - Orlando, Florida

Sadly. Place looks cute, but after trying it twice we won't come back. The service and quality are not good. You have to decide that you want before asking for any sample which is ridiculous when you're trying to decide to get a milkshake or something else. They also have a very bad attitude when you ask to try a flavor. Both times that we went there, the ice cream display by the entrance had a terrible smell coming from under it oh my. Also ice cream did not met our expectations. Save your money. read more

Easy solid five. We've been in half a dozen times since they opened and they're always delivering super friendly helpful service. Doesn't hurt everything's always been delicious too and they get brownie points for having such a cool place, space. They're on the pricey side but it's one of those things that's sooo worth it!! Fun fun fun!!! read more

Lucciano's - Gelato Near Me - Orlando, Florida

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Ice cream pops taste like nothing but butter. Service was mehhh. Ambiance was fun and trendy, but doesnt make up for poor food and service. Looks great for instagram, not for your taste buds read more

This gelato shop is so cute! Looking at their gelato makes me feel like a child in a candy store. All of the gelato look so pretty. I can't help but want to try them all, lol. The good news is that if you get a small cup, you can get up to two different flavors. Now, if you get a medium or large cup, you can get up to three different flavors! I got a medium cup to share with my mother and chose pistachio, mascarpone and berries, and passion fruit cheesecake. Hands down, my absolute favorite was the pistachio! My mother preferred the passion fruit cheesecake, which was great too. But that pistachio keeps calling me back for more. Can't wait to go back and try the other flavors they have to offer. read more

Lucciano's - Gelato Near Me - Orlando, Florida

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Amazingggggg gelato! Sooooo many choices! Very difficult to decide what to pick! I chose a passion fruit cheesecake gelato and it was bursting with the fruity flavor of passion fruit and cheesecake! This place is by far the best gelato spot in Orlando. Go check them out! read more

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That Lemon Pie gelato will glide onto your grateful palate like the chef's kiss of flavor God intended it to be. Too much? Never enough, I say. Delicious gelato, that is. And, what was that? They're offering SAMPLES! After 16 months of being denied tasty samples, Lucciano's gives us hope again for that new "normal" we've all been craving. But that Lemon Pie is what you will be craving, I guarantee it! Enjoy these treats with friends and family and have a seat in one of the adorable amusement park booths available for patrons who had the good sense to stop by this super sweet shop before heading into Morphe. Lol! Also, highly recommend the Passion Fruit Cheesecake for a unique bit of tropical fruit that will catch you off your guard. read more

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This place is such a fun gelato spot with pink roller coaster carts for seating and located in The Florida Mall. I ordered a medium cup where I could choose up to 3 flavors and decided on Coco Rock, Pistachio, and Lucciano's Signature Chocolate. Everything was very flavorful and true to their titles and descriptions given by the employees, who were also very helpful in giving good recommendations for flavor combinations. read more

Lucciano's - Coco Rock, Pistachio, Lucciano's Signature Chocolate - Gelato Near Me - Orlando, Florida

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LOVEEEEE LOVEEE LOVEEE! I am obsessed with everything about this place! A must go ice cream shop. I will be coming here everytime I visit Florida. It is inside the florida mall so if you have never been inside check the map because it is a big mall. The decoration is just perfection. We got Tonio the pig and a Hazelnut Chocolate creamery. I thought the character pops were just ice pop but I was wrong. Once I bit into tonio it was cookies and cream ice cream inside and chocolate on the outer shell. The Hazelnut Chocolate creamery tasted like ferrero rocher. SOO DELICIOUSSS!! read more

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I ordered ice cream covered in chocolate and they served it without the chocolate. charged me full price and they said the chocolate machine wasn't working. read more

The cutest Gelato place i have ever been too. The setup was like going in a fantasy beach roller coaster. It was so unique. They have wonderful staff who are so pleasant and encourage you to try as many flavors as you can handle. The Popsicles are what drew me in. They were all so whimsical and decorative. But not only that, they were just as delicious!! read more

Lucciano's - Gelato Near Me - Orlando, Florida

This evening we stopped into Lucciano's to enjoy some gelato. They are located inside The Florida Mall down the hallway leading to Macy's. We ordered small cups of Strawberry, Dulce de Leche and Lucciano's Hazelnut Cream which is a dark chocolate. Each small cup is $6.49 each and the flavors we tried were all very tasty. The restaurant has limited seating but the seats appear to be a roller coaster train which is fun. So, ordering was a little confusing but you order at the register and they take your name. Another employee then calls your name and asks what you would like. They do offer samples to check out the flavors before you commit. read more

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Love the gelato, ice cream, and sorbet. The mango sorbet was filled with color and very flavorful. And the chocolate gelato was amazing as well, it was so rich and flavorful I just couldn't get enough! The employees were polite and patient, especially when I was tasting the flavors and didn't know what to choose. The ambience was nice I liked the aesthetic and all in all I think you should definitely visit!! read more

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My sister and I was at the Florida Mall to run a quick errand and stumble upon this cute spot! The design and layout was so inviting we just had to grab some pics and of course gelato ice cream! When ordering a regular size cone you can pick two flavors?!? Wait what two flavors that's awesome! So we chose banana slip and cookies & cream! Owe what a great mix and perfect amount sweetness! Highly recommend! read more

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The shop is so cute and inviting. They offer a variety of very delicious and creamy gelato. I like that they allow you to sample as many flavors as you want. ended up getting the banana split and the mint chocolate which were both very good. I would definitely visit again! read more

Lucciano's - Gelato Near Me - Orlando, Florida

This is my first time here, I'm glad I got a chance to stop by, I was really happy to see my tiramisu gelato. I couldn't wait to try the tiramisu roll that I bought! I'm pretty sure I'll come by and try other flavors too with the family read more

Lucciano's - This is called tiramisu gelato, - Gelato Near Me - Orlando, Florida

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Absolutely atrocious at their Vineland mall. This is what the presentation looked like- is this appetizing to you? Maria and another dude who simply couldn't use an ice cream paddle couldn't figure out how to do their job today. Disappointing and ever again on all levels! Yuck. read more

Lucciano's - Literally the product being handed from Maria the clerk. Who does this?? - Gelato Near Me - Orlando, Florida