I called Nick at 7 a.m. And he was at our home by 10 assessing the work that needed to be done to…read moreget our air back on as it was going to hit 106 in Peoria today. He got the parts needed and we were back up and running by 3. He is very honest, sincere and knows what he is talking about. All their work is guaranteed and they stand behind everything they do. I thought their pricing was very reasonable, especially compared to competitive company's. When I need a new unit it will be a Trane from SG Mechanical. Give them your needs and they will handle most any job. I met one of the owners and needed some other work done with some vented lovers which I have been waiting 6 months for another contractor to do and am going with SG, they are coming tomorrow to put them in, seal them and paint the caulked area. Thanks Andy and Nick!

Been using S&G for years and always happy and proud to be with them. Andy and the rest is awesome.read more

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

After a recommendation of a good friend, we reached out to Biltmore Mechanical to see if we could…read moreget a second opinion on our AC unit that stopped working abruptly! They came out the same day to just look at the unit and automatically found a leak that was causing our AC to not work. They were able to give us a few quotes so we could choose what we wanted to do at this point. They were extremely kind and worked very hard in the AZ summer heat to fix this leak within a few hours! Very grateful for them and their quick response!! I will absolutely recommend anybody to utilize them.

After having a disappointing experience with another AC and plumbing company, I decided to give…read moreLocal Roots AC & Plumbing a try. They had already impressed me when they came out to evaluate my AC and confirmed that the issues I had been told about simply weren't there. That experience alone earned my trust, so when I decided it was time to replace my water heater, Local Roots was the company I called. Matthew C was absolutely fantastic from start to finish. He arrived on time, was professional and efficient, and took the time to explain what he was doing and answer my questions. He was also incredibly patient and even let me lend a hand a little, which I appreciated. He showed me a couple of things I didn't know, and when we needed to move some furniture to get the new water heater through the kitchen, he went above and beyond to help. I really want to take a moment to recognize Matthew for the outstanding service he provided. He represents exactly the kind of person you hope to get when you invite someone into your home to do important work. I also want to say this to anyone reading this review: don't be afraid to get a second opinion when something doesn't seem right. My experience with my previous company left me questioning what I was being told, and Local Roots proved to me that there are still honest, professional people who genuinely care about earning your business. Thank you, Matthew, and thank you, Local Roots. You've earned my trust and my business, and I will absolutely recommend you to others.

We recently turned on our AC for the first time this season and discovered it was blowing hot…read moreair--definitely not the way we wanted to kick off the Arizona summer. We contacted Local Roots, and they were able to schedule a service call the very same day. Our technician, Ideal, was fantastic to work with. He took the time to walk us through what was going on with the unit, even taking photos to clearly show us the issues. He explained his recommendations and quickly resolved the problem. Within about two hours, we had cool air flowing throughout the house again. The entire experience--from scheduling the appointment, to the communication before Ideal arrived, to the repair itself and the follow-up afterward--was smooth, professional, and incredibly easy. As an added bonus, the repair ended up costing less than we had anticipated, which was a pleasant surprise. We truly appreciated the prompt service and transparency. I would highly recommend Local Roots and Ideal to anyone needing HVAC service.

TSC air services our home units on a regular basis. Today they sent out Mike and James. Both…read moregentlemen were extremely professional, polite, and did a great job of cleaning up after themselves. Great job TSC at having A++ employees!

We had TSC Air out yesterday to do our routine heating check up. Our technician Joel was right on…read moretime. He checked our furnace and made sure our heat was ready for the upcoming season. We had a piece of insulation that fell off of our outside AC unit and I asked him what I could do to fix it. He said he had a piece of insulation in his truck and he just went ahead and took care of it for us. Great customer service! So glad we use TSC. Thanks Joel!! We appreciate your work!

They give us 100% every day! Good honest people great work, when you need a plumber and needs to…read morebe a guy, these guys are the guys to go to

This company is honest and professional. They fixed our AC after an unpleasant experience with…read moreScottsdale Air. It was such a pleasure getting accurate answers and a fixed unit. AJ STIMMLER & SON is our new Go TO company and I highly recommend them.

Joe, the owner with his daughter Marky who answers the phone & handles billing are a genuine,…read morehonest, trustworthy, reliable, caring, cost effective company. I have enjoyed the benefits of this company for many years. I truly have peace of mind knowing this company is reliable and affordable here in our Hot desert! I highly recommend signing up for the plan they offer to keep you covered year round. Their work is very good, and their technicians are very knowledgeable, respectful, and eager to maintain or resolve any issues that need addressing. Thank you for your exemplary service! Kate :~)

Wise responded immediately and was on site in less than an hour. They had the work done quickly and…read moreeven let me watch :-)

Ever since we've been recommended Joe, we've always gone to him for all our AC issues. (I think…read morewe're unlucky cuz it's been different homes every time ) Recently, we had an issue and they weren't going to be able to see us until Monday. Honestly, I didn't mind waiting. I wanted to know we were in good hands. The universe was on our side and we didn't have to wait that long. They don't try to upsell for unnecessary services. They come fix what they need to fix and call it a day. My husband and I have recommended Joe to everyone that has an AC issue. We will forever choose Joe and his technicians! Thank you for keeping us cool in the summer!

This company was recommended to me by a reputable person. Unfortunately they came out couldn't…read moredetermine the issue, said they'd contact the owner and get back to me. Never got back to me. I followed up and still stated they'd talk to the owner and get back to me and never did. Had to go with another company and they figured out the issue and will be replacing the unit. Unfortunate customer service has come to this. Response to owner: The tech that came out to my families house who I am the trustee on and responsible for all that goes on in and out of the house did not call me back. I called him to follow up. I don't leave reviews usually but I'm tired of crappy customer service and excuses. This is not a tenant situation by any means.

TERRIBLE - we paid over $2k for an A/C repair, the technician came out as scheduled on Friday early…read moreafternoon, worked on the unit, told us someone would come by THAT NIGHT or the next morning to fix the A/C. NO ONE SHOWED UP, customer service has one woman working (Jenn) who did what she could but she can't contact techs or any of her managers. We have now been without A/C for 48 hours plus AFTER spending $2k and being told the A/C would be fixed yesterday. Not 24 hours, not excellent care, just a bunch of overpriced services performed by people who do not want to work and do not care about lying to customers. Go anywhere else in the valley. Would give 0 stars if I could.

2/17/25: Quick history - our unit is about 8 yrs old, installed by Goettl. We have had issues w/…read morethem from day one. Be it poor communication, to misinformation, to techs not putting the fuses back into the box. Needless to say, we have experienced a lot of crap w/ them. Their latest? They wanted $473 to fix/replace the whip, which apparently covers the wires outside (see photo). They didn't "want to scare us" but said it's a fire hazard; they told us this after doing their inspection, then sitting in their van for about 15 minutes -- it felt as if they were simply out there, planning their latest scheme to bilk us out of money. Needless to say, after this latest scare tactic, we opted to get a second opinion with REEis A/C. Whoa, what a difference? REEis sent out James, who was very friendly, clean, professional, NO SCARE TACTICS. :-) He jerry rigged (or should I say James rigged) the whip, simply pushing it back up into place. Who knew it was that easy? It didn't stay that way, but more on that later. James did point out that our dryer lint was blowing back into the house & building up (something Goettl never pointed out, insert angry emoji). A couple weeks later, we made the appointment to have James come back to clean the dryer vent and try again w/ the whip, as it fell back down. The whip he simply zipped into place with two zip ties. I imagine that won't last forever, especially in the AZ brutal summers, but at least it will give us time to save up money until we opt to have REEis replace it. Whew! The dryer vent was Nasty w/ a capital N. He cleaned that out lickity split. I must say, our dryer seems to be operating much more efficiently since then -- and now we know to call REEis in another 3-5 yrs to have it cleaned out again. James did mention their membership rate during his first visit but he did not apply any pressure at all to try to get us to sign up -- which is very much appreciated, and is one of the reasons why we are going to cancel Goettl's stupid Sadie membership and get on with REEis.