Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

This is absolutely the greatest shop! i've never experienced any type of anxiety or stress when…read moretaking my vehicle to this location. The managers the service technicians are top rated, and I really appreciate the time and consideration that they give my vehicle and to me on each and every visit. They also offer coupons without asking, this is absolutely the greatest shop.

When the business first opened, I took both my vehicles there for an oil change. According to their…read moreemployees I had an oil leak in both cars. I knew this was a lie because I never saw puddles in my garage. This was a ploy to give them more money for a lie. Never went back. And never will. Con artists.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

Me and my Grandson were out on a Saturday after Thanksgiving and decided to pop in and get the oil…read morechanged. Josh and Travis were both helpful and knowledgeable about my car. The streaks on my windshield were resolved with new wipers that they had in stock. Me and my grandson we're back to gray Saturday shopping in no time at all. Thanks Don P

No one should come here ever refused service for me to get coolant and window washer fluid, last…read moretime I was there they left the oil cap open and blew my engine up because of it. They lie about having certain oils and when you ask for penzoil and they don't have it they will charge you for penzoil but put a lower level oil in it. They will never take accountability for ruining your car and will keep lying saying the manager is not there

Was a little thrown off at first by being called "sweetie pie" when being directed to a different…read morebay, but I was totally taken care of during my visit. I was offered a bottle of water during my longer than expected visit and to sit inside in the AC. As automobile businesses can often be intimidating for women, I was so relieved that I had a positive experience. The manager, whose name I can not remember, is who I had the majority of my interactions with. Give this place a try!

I really appreciate this business. They are so efficient,…read moreand thorough without being pushy. The oil change was quick- the only thing was they were out of the size of wiper blades I needed. Other than that, everything was fast and the employees are very professional and friendly. This is my go to place for a routine oil change now!

Easy in and easy out. 15 minutes on a Saturday morning and very reasonable. Staff was friendlyread more

From oil change to AC work, or brake work, they do excellent work for a fair price. Give them a try.read more

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

I posted a rave review based on an untested repair of our air conditioning…read more Turns out that after we left on our trip with what we thought was a fixed air conditioner (and less about $600), we had the air conditioner blower again stop working on our out of state trip. We called to get help from Murdoch twice and both times left a voice message with no return call. The two calls were: 1. 1st to alert them to the now recurring problem for which they supposedly fixed. We had hopes they may have suggestions to try since we were clueless as to why it would just stop blowing again. 2nd call was ask Murdoch to share details of their "repair" with the current out of state mechanic who was now trying to fix it, We did not have the repair paperwork to tell or show the new mechanic what all had been done to remedy the problem. Murdoch NEVER returned the calls or respond to our pleas to help us at all!! We ended up being told that the cause of our air conditioner failure was a capacitor that was probably the original cause of the outage. We likely did NOT need to have what we thought they did to correct the problem done. Again, about $600 worth of repairs was a wasted investment; Ultimately we learned a capacitor had to be obtained directly from a Ford dealership. Bottom line, because we had to get to the airport for our vacation commitment and couldn't wait for parts to be order and shipped, we ended up having to buy a new vehicle. With the blower on our air conditioner out, we could not drive the car in the heat and rain due to the heavy foggy condensation on the windshield. The blower outage meant our defogger didn't work either. Very expensive lesson for us. We definitely would NOT recommend Murdoch given the after-service neglect and the high dollar cost which did not fix the problem.

Professionals with a depth of knowledge that has to be respected. So glad to have found this shop!…read more I appreciate that they can diagnose and repair problems other shops cannot. No oversell - just honest repairs at a fair price. My 30 year old Ford Expedition now finds itself in competent hands. THANKS!

This was my first time using their service after my 2019 Honda Accord started overheating. After…read morediagnosing the issue, they found that the head gasket was blown and repaired it for around $4,000. When I got the car back on a Friday near closing time, I noticed a ticking noise and honestly thought I was going to get the usual runaround that a lot of mechanic shops are known for, which had me stressed all weekend. To my surprise, when I came back Monday and explained the issue, they were immediately understanding, took responsibility, and got straight to fixing the problem without giving me any hassle. That level of customer service and honesty is hard to find nowadays. Now my car is running smoothly again, and I really appreciate the way they handled everything professionally. I'd definitely recommend them for standing behind their work and treating customers fairly.

The manager, Jared, was professional and listened to my concerns and delivered in them. The…read morelifetime alignment is well worth the money. The staff was also very friendly.

Really enjoyed this car wash!…read more They have a beautiful place. I come here on a Wednesday afternoon. Drove through the car wash for the outside clean, paid $40 for an outside and inside clean! I don't know if the 40 was a special, but they did a great job, and it was quick. The waiting area of the car wash is beautiful. They have a kid place, and an area to sit with multiple circuits so you can work. I was able to work while getting my car cleaned in a nice area. They also have waters and a nice coffee machine. I'll definitely be back!

Great service and price for back brakes. Gad and Eric are great to work with. I get my oil changed…read moreand inspection there also..free wash with oil change