Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Amazing service and gave helpful insight to what they offer and recommend for my car! The full…read moresynthetic oil change was 50 dollars flat. They also offer student discounts and have promotional deals on their face book.

I will ALWAYS go here! My wife and I just moved to Lubbock, and found this gem!…read moreThey are very kind, and informative! Which is perfect as my wife doesn't necessarily have a huge knowledge of cars, they explained it all to her and there was no sketchy "oh it costs this" after the fact without knowing what you were getting into, that you find at some other places. Thank you so much for being amazing!

After going to Take 5 (when I always trusted Bolton's before - knowing I had an oil leak from Take…read more5's last service and having them tell me,"it's too hard to tell what's leaking", I went to Rapid Oil Change. There was no wait. They were friendly and kind and respectful. They were able to tell me exactly what part was leaking oil, and they were so nice about it. They changed my oil for a reasonable price and sent me on my way. Rapid Oil Change just gained a new customer for life! Highly recommend.

Did not check tire pressure or wash windshield. 2 men basically did nothing except talk about…read moreeating lunch. I will not go back. I will stick with the new Bolt**'s off Milwaukee.

The girl with all the face piercings is pretty rude. Marco seems like a cool dude. There was a girl…read moretraining that was pretty sweet too. The hot oil all over my car. The girl with the face piercings said just get her out of here when Marco asked about an oil pressure test. Over priced! should have know ln not to go when there wasn't any cars in the bay.

Update * Owners response, WHY WOULD I PAY 125 when I always…read morePAY 60 at MIDAS I clearly went for the $20 deal. I did not choose anything this was the only choice I was given. The tech said my car didn't qualify for the promo because it's a speciality car that's foreign and it needs certain oil. I told him the ad only clearly stated being charged extra for more quarts of oil that it should still fall under there promo. So I didnt choose anything that was the only option I was given by the tech. 100 % dissatisfied, the ad/flyer is and was very misleading. The only thing stated is that it would be $20 unless it required more quarts. Nothing else in the promo that was ran for the grand opening. Woke up and drove from another town because I thought this was a great deal. Ended up having to pay 95 because they said the car is a specialty car. Regardless if it is or isn't the ad clearly stated 19.84 oil change for grand opening. Although they offered $30 off the total price of 125.74 thats completely misleading. What should have been $20 ended up being more than I would've paid at my regular oil change place. FALSE ADS/PROMOS. They def could have done way more or allowed for the price due to their negligence with providing false information in the ad or even not enough information to include specialty cars (genesis 2022). Had I known I was going to be charged more than 20 I wouldn't have driven to a different town, but I already made a drive and in line so I was just forced to pay the price.

I had a very disappointing experience at this oil change location. The technician clearly had no…read moreidea what he was doing. When trying to replace the cabin air filter, he almost broke the glovebox cover. He also didn't know how to replace the engine air filter in the front, took forever. . The staff here should be trained and knowledgeable, not guessing their way through the work and risking damage to the customer's vehicle. I left very frustrated and concerned about the quality of their service. I definitely do not recommend this place and won't be returning.

Went out the day after the oil change and found this leak on the driveway. My suggestion is don't…read moreuse this company. I saw the canned response to complaints, the techs at this location do not act professional and their results are unsatisfactory. By the way, they said on the invoice they checked tire pressure, but they didn't. Need to close this location and train the staff.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!

Prices are stupid high, people there are not the friendliest, prices are stupid high. Did I mention…read morethe prices? Minimum $25 higher than bolton, and at bolton they bring you a drink while you wait. Basic synthetic at take 5 is about $75. Just over $50 at bolton. Get your oil changed at bolton 3 times for the cost of 2 times at take 5.

Oil filter fell off within minutes of leaving after an oil change causing significant damage to my…read moreengine. Corporate refused to help or respond.

I got my oil change, tires rotated, and my air filter changed while stopping through Lubbock. Only…read morefor my skid plate's back bolts to fall off as I am driving and to be dragging on the highway. I travel enough on a weekly basis where if they were missing prior to my service, this would've happened way anlready and not a few hours after my service. Tried to leave a voice mail and of course their inbox is full! Bullshit service and incompetent mechanics. Also they'll flirt with you instead of doing their job. 0/10

Excellent service. Everyone was prompt and kind. It was one of the best oil change services I've…read moreever been to. They included a lot of extra amenities for free like vacuuming my interior and a lot of other things. Super above and beyond, highly recommend!

Excellent service! It is so refreshing to have service from someone as knowledgeable, skilled,…read morefriendly, and courteous as Toby! I was so pleased as to how fast the oil change and engine air filter were changed out. But amazed how fast he changed out the air filter for the AC, which looked complicated on my new Cadillac. I am never going anywhere else for an oil change. Prices are great!

Horrific pricing!…read more $130 for a full synthetic oil change? Really? It's convenient, but an oil change is not worth that much. Service is alright. They're not "10 minute" oil changes but fairly swift. But the oil/filter quality is mediocre and the price just doesn't match the lesser quality. Now that Bolton's is back in town, you know where to go.

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Brought truck for alignment,didnt correctly fix the first time, had to come back and align again…read morewhich they made me pay for another alignment for there mistake. Last time using them