Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

I am extremely disappointed with my experience at Grease Monkey. I brought my Audi Q5 in for a…read moreroutine oil change, and I am now facing over $3,200 in repairs because of their improper servicing. After discovering an oil leak, I took my vehicle to the Audi dealership, where I was informed that the leak was caused by the previous oil change. According to the dealership, a plastic component that should have been replaced was reused and overtightened, ultimately causing damage and an oil leak. What makes this even more frustrating is that the entire situation could have been avoided if the oil change had been performed correctly. I trusted Grease Monkey to properly service my vehicle, and instead, I am now dealing with thousands of dollars in repairs and the inconvenience of being without my car. I would strongly recommend that anyone, especially those with European vehicles, reconsider bringing their vehicle here. A simple oil change should never result in this kind of damage.

I will ALWAYS go here! My wife and I just moved to Lubbock, and found this gem!…read moreThey are very kind, and informative! Which is perfect as my wife doesn't necessarily have a huge knowledge of cars, they explained it all to her and there was no sketchy "oh it costs this" after the fact without knowing what you were getting into, that you find at some other places. Thank you so much for being amazing!

Amazing service and gave helpful insight to what they offer and recommend for my car! The full…read moresynthetic oil change was 50 dollars flat. They also offer student discounts and have promotional deals on their face book.

After going to Take 5 (when I always trusted Bolton's before - knowing I had an oil leak from Take…read more5's last service and having them tell me,"it's too hard to tell what's leaking", I went to Rapid Oil Change. There was no wait. They were friendly and kind and respectful. They were able to tell me exactly what part was leaking oil, and they were so nice about it. They changed my oil for a reasonable price and sent me on my way. Rapid Oil Change just gained a new customer for life! Highly recommend.

Did not check tire pressure or wash windshield. 2 men basically did nothing except talk about…read moreeating lunch. I will not go back. I will stick with the new Bolt**'s off Milwaukee.

WARNING DO NOT TAKE YOUR CAR HERE!!!…read more Took my Mercedes diesel van for oil change, and they put the wrong oil in it. (See pictures) David the store manager keeps ARGUING) not stating ( ARGUING) that they put the right oil in it. I got a flashing oil check light 30 miles outside of Lubbock, so I had to get oil replaced in post Texas. They did not have a filter for my van in Post and were not able to empty out the oil left in filter. When I got to sweet water, flashing oil light again so I bought the right oil and filter and got it replaced again! I was told that someone in corporate would be reaching out to me, but 1 week later nothing. Called store manager David at the Indiana location and he is giving me the runaround. They want me to take vehicle in again to do a scan check to make sure van engine wasn't damaged... I'm supposed to trust their diagnostic???

Update * Owners response, WHY WOULD I PAY 125 when I always…read morePAY 60 at MIDAS I clearly went for the $20 deal. I did not choose anything this was the only choice I was given. The tech said my car didn't qualify for the promo because it's a speciality car that's foreign and it needs certain oil. I told him the ad only clearly stated being charged extra for more quarts of oil that it should still fall under there promo. So I didnt choose anything that was the only option I was given by the tech. 100 % dissatisfied, the ad/flyer is and was very misleading. The only thing stated is that it would be $20 unless it required more quarts. Nothing else in the promo that was ran for the grand opening. Woke up and drove from another town because I thought this was a great deal. Ended up having to pay 95 because they said the car is a specialty car. Regardless if it is or isn't the ad clearly stated 19.84 oil change for grand opening. Although they offered $30 off the total price of 125.74 thats completely misleading. What should have been $20 ended up being more than I would've paid at my regular oil change place. FALSE ADS/PROMOS. They def could have done way more or allowed for the price due to their negligence with providing false information in the ad or even not enough information to include specialty cars (genesis 2022). Had I known I was going to be charged more than 20 I wouldn't have driven to a different town, but I already made a drive and in line so I was just forced to pay the price.

I love going to Take 5 for my oil changes. Service is always good however, this time it was…read moreexcellent! I took both of my kids and my puppy with me for my oil change. My kids were whining and our puppy was barking. The manger brought us fruit snacks, capri suns, and a dog snack. Best service I've had yet!

Have used this location several years, went today and the technicians were fumbling around like…read morethey didn't know what we're doing. I've lost confidence in them and I can't trust my car to their care anymore. Specific example, when it came time to check the air filter, the tech started to remove bolts from another part of the engine, eventually corrected himself, got tho old filter out, but then handed the new filter to another tech who couldn't figure out how to put it back in. Very disappointed in the deterioration in service at this location. Not coming back in the future. To risky to allow working on my car.

Young and great communicators. Very straight forward. Little awkward they're on top of a gas…read morestation but definitely great guys. Took great care of my car with $1,000+ worth of work done. Highly recommend. They don't have a website but just give them a call and they'll get back to you. I communicated with Luke.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!

Matthew was the best! He was patient, informative, and…read moreknowledgeable. Service was quick and easy! Thank you guys for taking care of me.

Prices are stupid high, people there are not the friendliest, prices are stupid high. Did I mention…read morethe prices? Minimum $25 higher than bolton, and at bolton they bring you a drink while you wait. Basic synthetic at take 5 is about $75. Just over $50 at bolton. Get your oil changed at bolton 3 times for the cost of 2 times at take 5.

I got my oil change, tires rotated, and my air filter changed while stopping through Lubbock. Only…read morefor my skid plate's back bolts to fall off as I am driving and to be dragging on the highway. I travel enough on a weekly basis where if they were missing prior to my service, this would've happened way anlready and not a few hours after my service. Tried to leave a voice mail and of course their inbox is full! Bullshit service and incompetent mechanics. Also they'll flirt with you instead of doing their job. 0/10

Excellent service. Everyone was prompt and kind. It was one of the best oil change services I've…read moreever been to. They included a lot of extra amenities for free like vacuuming my interior and a lot of other things. Super above and beyond, highly recommend!

Excellent service! It is so refreshing to have service from someone as knowledgeable, skilled,…read morefriendly, and courteous as Toby! I was so pleased as to how fast the oil change and engine air filter were changed out. But amazed how fast he changed out the air filter for the AC, which looked complicated on my new Cadillac. I am never going anywhere else for an oil change. Prices are great!

Everyone here is really friendly! Every time I go for an oil change, they're able to walk me…read morethrough it. They don't talk down to you which is so nice. Highly recommend!

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.