Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Recently switched due to a corporate buyout of my previous oil change spot. The other company…read morestarted out fine then reduced services, upped the prices and have a lot of employee turnover. That always signals a deeper problem. Lube Pro did good work and was well priced. The wait was average as expected at a better shop. I'll be back

Do a great job. Great prices and done efficiently. They were thorough with our car's service…read morerecommendations given but not pushed.

I will ALWAYS go here! My wife and I just moved to Lubbock, and found this gem!…read moreThey are very kind, and informative! Which is perfect as my wife doesn't necessarily have a huge knowledge of cars, they explained it all to her and there was no sketchy "oh it costs this" after the fact without knowing what you were getting into, that you find at some other places. Thank you so much for being amazing!

Amazing service and gave helpful insight to what they offer and recommend for my car! The full…read moresynthetic oil change was 50 dollars flat. They also offer student discounts and have promotional deals on their face book.

Prices are stupid high, people there are not the friendliest, prices are stupid high. Did I mention…read morethe prices? Minimum $25 higher than bolton, and at bolton they bring you a drink while you wait. Basic synthetic at take 5 is about $75. Just over $50 at bolton. Get your oil changed at bolton 3 times for the cost of 2 times at take 5.

Oil filter fell off within minutes of leaving after an oil change causing significant damage to my…read moreengine. Corporate refused to help or respond.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!

I was in Lubbock from Hobbs for a doctor's appointment for my medically fragile, tracheostomy and…read moreoxygen dependent infant son when my car inexplicably sputtered out and died in an intersection. I am grateful to have been referred (and towed) to an auto shop that was willing to squeeze me in on an emergency basis, despite being busy and seemingly understaffed. The lobby and restroom were exceptionally clean, the staff was very professional and courteous, and they were kind and friendly and welcoming in person and on the phone with everyone I saw them interact with, despite being busy. They were quick to diagnose and repair the minor issue that had been caused by an incorrectly installed fuel filter, and got me and my son back on the road safely. Now: to talk to the place that did my last oil change.

I took my car in for a pre-purchase inspection, and they missed the fact that it had been in a…read morewreck previously. The front collision bar had new bolt holes drilled into it after a previous impact and they just missed it.

Did not check tire pressure or wash windshield. 2 men basically did nothing except talk about…read moreeating lunch. I will not go back. I will stick with the new Bolt**'s off Milwaukee.

Saw a recommendation for this place online and decided to give it a try. Sometimes recommendations…read moreonline aren't the best, but I'm glad that I paid attention to this one. That was several months ago and I haven't gone anywhere else since! I work during the week, so I get my oil changes done on Saturday mornings. The last time that I was there, I noticed that they offer a discount for military (both active duty and veterans) on Mondays. I told the cashier that both my husband and I are veterans and asked about coming in on a Monday to get the discount. I thought that I would be told that I would need some kind of proof of our service and to return on a Monday. Instead, the cashier said "Thank you for your service." and gave me the discount right then and there! No documents were needed. This discount saved me more than ten dollars. Not only will I be back, but I advised my husband to bring his truck in for oil changes. I vaguely remember seeing a discount for First Responders and I think that they have other discounts as well. So you need to check for yourself to see if they have any discounts you qualify for.

I am new to Lubbock and finally have an extremely reliable auto mechanic at DRIVE AUTO REPAIR!!!…read moreI had my AC fixed a while back at another shop and that mechanic suggested I get my motor mounts replaced soon and gave me a quote at that time. I went back to him recently for that repair and to make an appointment just to find out his shop was closed and he passed away of covid. So very sad. So now I was on the hunt for another reliable and fair priced mechanic. That is hard to do here. So many places are a ripoff!!! I went to 3 that looked under my hood and quoted over $450, $550 and one almost $600!!! I knew exactly what I needed and had an idea of the cost. So I was extremely frustraited from these over priced places. I pulled into a parking lot to call on more. One place would not even quote me over the phone when I told them exactly what I needed. BIG RED FLAG THERE! I finally got a great quote half the price of these crooks. I spoke with Shawn at DRIVE AUTO REPAIR and he was so pleasant and gave me a quote I was expecting. I took my 05 Nissan Altima in the next morning. He even called me that morning to verify I wanted both mounts replaced and said he would go pick up the mounts now. I was so appreciative of his call. Shawn really knows his craft and also went the extra mile to cap off my antifreez and fix the rattle on my hood. He also suggested another issue that should be repaired soon and showed me exactly what it was and printed out my cost. I HIGHLY RECOMMEND DRIVE AUTO REPAIR AT 12411 UNIVERSITY!!!! The best!!! Very reliable with great honest and fair pricing!!!

9-5-19 I went in to get my breaks diagnosed and the mechanic, who was very knowledge and highly…read moreskilled at his job. He got all my vehicle information and told me that my breaks needed to be replaced. With the military discount that the owner offered me, my repairs were going to be at about 90.00. I still did not have enough, but the owner took what I had on me as payment. 9-6-19 I went in to get my break repairs done. The mechanic was fast in getting them done, I hardly had to wait. When done, he checked his work and made sure I was satisfied with his work. I was definitely more than satisfied with his workmanship. I'm greatly indebted to the staff and mechanic at "Drive Auto Repair" for helping me, financially in the repairs of my breaks. I believe I have found me my own personal auto shop for my car, not because of the military discount, or financial assistance given to me, but because of their kindness, great workmanship, quickness, friendly staff and mechanic. "Drive Auto Repair" made me feel like my car and I were part of their staff. Thanks and God bless to all of you at "Drive Auto Repair".

DO NOT get your inspection here if you are in a bind. They failed me for a film of tint on my…read moretaillights that isn't noticeable and the 10 years I've had this car I didn't even know it had. The tech started to peel it away making it look ugly and failed me for it but still charged me for the inspection.I've been failed in the past at other establishments for actual violations like tire tread and headlight being out, but not one of them ever reported the fail or charger me cause they actually have good customer service unlike what I experienced here. I will never comeback nor recommend this place.

Quick, easy, & crowded. If you need a yearly inspection in order to obtain your inspection sticker…read morehere is a place to come! It's a bit far if you're traveling from University Blvd. area but it's well worth it. I suggest you come earliest enough before a crowd starts forming cause when I didn't know the wait may be a little longer so many vehicles lined up outside and around the garage. That I accidentally cut in front of another guy. The technician surely wasn't having it so he asked me to reverse to let him regain his spot. No hurt feelings because right after I pulled behind him it only took 6 minutes before his inspection was over! I do wish; however, they had a Xpress inspection location all over Lubbock or at least near TTU campus. All you'll need is the insurance for the inspection and if you don't have the green sheet that's mailed just go up to City Bank near the freeway and the guard inside will point you to the direction of where to obtain your potential sticker. I'll definitely return to this Xpress Inspection.