Our fridge was broken and the problem was fixed very quickly. Will come back for any problems in…read morethe future.

HI I am trying to reach you about the repair that you did on my dryer. Whatever you did was not…read morecorrect. I keep trying to call you so you can rectify the issue and I am not getting a response. I am really disappointed by the support I have received. I have reached out multiple times and I am getting nothing back. I see someone else had the same issue with you. Please contact me.

I had a new guy come look at everything and he noticed that the exhaust pipe wasn't even connected…read more Told me I could have died from carbon monoxide poisoning. He left me with no filter also and this new guy said that this brand new furnace would fall apart soon how it was set up. Do not work with this company it could actually affect your health. It smells like gas when I run my heat. I could have died. Also found out he stole my Super's tools.

Wilfred is not proficient nor professional. My husband and I were at our daughter's apartment when…read morehe came to install the furnace and watched him do a terrible job with the installation. He left a mess and he said he would come back to install the filter which he never did. I am back at my daughters place and her furnace is not even 9 months old and needs to be replaced. The electrical main board doesn't work due to bad installation. He did not even connect the exhaust pipe and could have killed her with carbon monoxide. He left live wires and the furnace leaked water. Do not use his services; he is unprofessional and irresponsible and should not be working in this field. He said the problem was the thermostat: the photos show the installation is the problem, it damaged the furnace.

Aaron is the man! I had a question about my new to me 511 door not fully closing and he responded…read moreinstantly on his YouTibe Channel! I appreciate his effort to be helpful!!

Absolutely do not use! Worst experience we have EVER had with a repairman. Was incapable of making…read morethe repair yet had no problem overcharging. A disgrace to the profession.

Fridge repair nightmare…read more They came earlier than anyone else. With the wrong part, even though I provided all required details. Part broke again 2 weeks later.

These guys are literally the best…read more So anyone who has renovated a house or apartment in NYC has a horror story or two. We are no exception, and the guy who has been working on our apartment, as nice as it's coming out, is an absolute monster of a human being. We of course, didn't know this until well into the process, and yes he was referred by a family friend who is in the business. So when further work was needed on the the boiler and pipes in the basement, and the old washer and dryer in the basement needed to be removed and new ones installed we knew we needed someone else to do it. Enter Evgenii, Yevgeniy and ProfisLine. OMG they saved our life. Not only were they responsive, they came quickly, were professional (breath of fresh air), and so so nice overall. Like seriously, I can't begin to thank them all enough. The boiler and vents were not only fixed, they were made better, safer, and the whole property now has much more regulated heat. As for appliances, the washer and dryer wouldn't have fit through the door as it was configured. Yevgeniy said, "no sweat, happens all the time in NYC", and disassembled the old ones, removed them, then disassembled the new ones, installed them and reassembled as if they were fresh from the factory. They did all of this at very very reasonable prices. The last bit of fun was the new unit's thermostat. The contractor moved it, as per my instructions, to a more centralized location so the unit could be more regulated. NBD, right? oh very wrong, and its become a big deal. The Rockstar that he is, he found a wire in the studs (we went down to the studs on this unit, full gut reno job) and assumed it was a thermostat line to the boiler. He then built new walls, and did a hugely expensive paint job on the whole house. this was when it was still warm out.....he also threw the old thermostat down on the ground still plugged in. This became important when it got cold. He was going to charge me to install a nest thermostat. These can be installed by literally anyone, and as I had already given this guy a couple of hundred thousand dollars, I was a bit insulted that he was even asking (I not so nicely let him know where he could stick it). The install took me around 10 min, and when I went to attach the unit to the plate, I was surprised it didn't get power. I mean, the power line was in R, so whats the deal.....after around 2 days and 2 electricians later, we realized he had used the friggin doorbell line as the thermostat line. So my thermostat could ring my door, but it certainly couldn't control the heat. Yevgeniy to the rescue again. he gave me the option of a wireless solution, or running a new line. As I like a smart home, and I am team google, I asked him to run a new line, which he will be doing next week, again for a reasonable cost. if you need literally anything in your house done, call these guys. They are truly incredible, efficient, and will invoice you via email so you can pay with a card easily. Cliché as it is, I would give them 100 stars if I could, I owe them so so much.

These folks are really great. The company our building suggests is terrible, so it was so great to…read morefind Fusion. They are professional, nice, reasonably priced and get the job done. They fixed the problems we had with fridge AND HVAC. look no further then Fusion in Manhattan.

Fusion has worked on my Carrier rooftop unit as well as my walk-in freezer and cooler. They've been…read moregood in their communication and scheduling and the tech Serge is a top shelf pro. Fusion has completely won my confidence and I'd recommend them with no hesitation to anyone in need of work on their commercial equipment.

prompt response, came to evaluate condition of my HVAC unit and fixed the problem…read more Overall provided a good service.

I have been very happy with the professional and rapid response service Arnica has provided me over…read morethe last eight years. Simone personally visited my Manhattan Co-Op apartment and offered the perfect solution for a new HVAC split-duct system. I find him and his entire staff very knowledgeable, professional and ready to help. The administrative staff helmed by Rosette Lauro is the best. I recently needed to replace the remote control for my Mitsubishi unit and she was able to quickly track down and have shipped out a replacement. If you have any HVAC needs, do not hesitate to call Arnica. They will take very good care of you !!

They are out of business and new company, unless you bought a unit under warranty only warrants…read morewarranty, no labor. I got a 5 year warranty, paid 2300 last year, to fix a leak , now their out of business and new owner won't honor

The work done for our air conditioner took forever. The initial work was done quite quickly but it…read moretook weeks and a dozen follow up calls to have them return to install the thermostat (rendering the ac inoperable until this was complete) additionally the electricity for the attic fan was installed incorrectly. We had already paid for the work and did not want to pay someone else to finish the job. The air conditioner works great now. However, perhaps it was foolish of us to try engage this company again for another plumbing issue, but after yet another set of weeks of following up and THREE no show appointments we've moved on to another company to do our plumbing work for us. Net - the work is good once finally completed - and good value - but be ready for endless following up and being stood up several times before the project is complete.

Worked with andrew. He explained everything installed my Ev…read morecharger. Very efficient, easy to communicate and responsive. I will recommend to anyone who would use him for hes service

Excellent service and response to your request. Would and will recommend to fiends and family.read more