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LS Computers

5.0 (1 review)
Open 8:00 am - 6:00 pm

Services - LS Computers

Device support or repair

Tablet body repair

Tablet support

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10 years ago

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Best Buy - Plymouth - Empty shelves... guess they don't want my money!!

Best Buy - Plymouth

(52 reviews)

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TLDR: We walked in ready to buy any laptop they had from a list on Buyer's Guide... Employee tells…read moreme "I'm not going to look up models all day" After literally "helping" me for less than three minutes and looking up one model prior to that. The store was DEAD buddy! You were literally standing doing NOTHING watching us browse laptops for longer than you 'helped us'. FULL STORY: Went there to buy a new laptop with my mom. I had a list with me of the best laptops under $500 from Buyers Guide. The store was dead with employees standing around doing nothing. After looking around at the laptops for a while and making it obvious we were looking for some assistance. An employee comes up to us and asks if he can help us. I ask him if they have a certain laptop in stock from the Best Laptops Buyer's Guide list. Instead of trying to look it up he starts asking me what I am looking at... (like what does that matter? Do you have what I want or not?) I ask him again if he can just see if they have stream brightview laptops in stock. Almost annoyed he looks it up and says they don't have it but they can order one. I ask him for another model on the list and he again starts asking me what I am looking at. I tell him it's a pc list of budget laptop's. Then he wants to see my phone and after looking at it instead of trying to help me look up the model I asked for he just tells me that laptops like this are over in their value section. He tries to tell me that the list I am looking at could be three years old and they have newer models there... I tell him the list is from this month.. then he tells me anything they have will be out so I can just look at them and I point out that none of the laptops in the value section even have model names on the information cards. I say, "what model is this" and the guy obviously has no response. So I ask him again can we look up a specific laptop to see if you have it. He starts telling me "I'm not going to look up models all day" After literally "helping" me for less than three minutes and looking up one model prior to that. We literally walked out telling him sorry he can't be bothered to spend another 5 minutes helping us (AT HIS JOB that he GETS PAID TO WORK AT... MONEY THAT COMES FROM CUSTOMERS whom he CAN'T SPEND ALL DAY HELPING because STANDING AROUND DOING NOTHING IS A BIGGER PRIORITY AND LESS OF A HASSLE) Excuse me? Clarification Question... By, "You can't spend all day" did you mean the 8 hour workday or the time after your shift? Go back to standing at the front doing nothing. You suuuure earned that paycheck today (sarcasm) and Best Buy lost a sure sale because of it. What an absolute joke. No wonder people would rather order on amazon than get this type of in-person "customer service" Best Buy is DOOMED

Best Buy the absolute worst customer service that you could ever experience. You set an…read moreappointment up they don't show up. They don't even call.. It's the most ignorant run company I have ever dealt with. There are major box stores that are closing. I certainly hope Best Buy becomes one of them. They don't deserve to even be open to serve the public with a retail store...

LS Computers - itservices - Updated May 2026

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