LRG review Don't pay in full until all the work is done. Learn from my mistake. I thought I'd be a good customer and make it a point to pay promptly and even supported them on social media. But the biggest regret I have is paying in full before ALL work was completed. I should have waited until all the work was completed including the damage that was caused by their team of employees. During demo, one of my alumawood patio cover columns was damaged. I advised Enrique of this and he assured me time and time again it would be taken care of and not to worry. I have been communicating with them since project completion that they still need to repair this column, well I'm finally tired of it. It's been over a year and still no repair. I've finally accepted that they don't plan to repair it anymore, hence the reason for this review. I'm sure if I would have held on to final payment they would have made all the necessary repairs/fixes promptly. It's been months and I've kept giving them the benefit of the doubt but I'm tired of constantly contacting them with no result. Take it for what you will, but I can't believe that they can't spend a couple hundred bucks to keep their customers happy. *If for some miraculous reason they finally decide to do the repair, I will update the post. Let's see how much they actually value good standing customers... *** Update 7/28/24. Well the repairs were finally made. Thank you LRG, I guess all I had to do was write a review and voila. I am thankful that you kept your end of the bargain even if it took a year. read more

LRG Pools - Damaged column - Pool & Hot Tub Service Near Me - Rancho Cucamonga, California

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This want our fa orote company to work with but they did beautiful work in the end. The project manager was not the best but the owner steped in. Since they closed we are trying to find some of the aub contractor for maintainance. Does anyone know who they used for turf? read more

Beware. Its no wonder they are closed. All the contract language so you cannot call for a warranty item. Terrible design the stool is blocking an electrical light. Be cautious alot of these companies close. Than reopen under a new License #. Bryan is the owner. So expensive. Ripped off. read more

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SCAM ARTIST ALERT ... cashed a check I gv when work was to commence. A sub came to my home noting they don't pay their workers and warned not use them if possible. Was told Bryan and Enrique are the same re paying . A sub can place lien on your home if they are not paid by contractor FYI. It's illegal to cash check before work is done in CA. He cashed 11k check and is now not responding. Do not use this company. Also told me engineering price was $3000 when it was more like $250. $4200 for permits that were more like $2000. *SCAM ARTISTS* read more

Amazing company and crew to work with. Nothing but great communication and top notch workers throughout the whole experience. The owner, Bryan was at our job site just about everyday someone was there as well as his project manager, Enrique to oversee everything. I asked A LOT of questions throughout, (as this was our first time doing something like this) and they were very patient with me and helped me understand the whole process. I can't say enough about the great work, cleanliness and friendly workers they had come to our house. Each one definitely showed pride in their work and it showed. I have to say they were also on top of timing everything so well that we weren't waiting forever in between each job. It all went smoothly and efficiently. We are extremely happy with our experience and how beautiful our pool and whole yard has turned out. Thank you LRG pools! I'd HIGHLY recommend them to anyone and would rate them #1! read more

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We really wanted to work with them as we loved their pictures of their work. But the poor responsiveness and follow up was a huge red flag

LRG was referred to us by some friends that used them for their pool installation and they were really happy with the results, so - we reached out as well. The process from start to finish was very professional, they were always willing to take time to answer any questions, explain the process/etc. From the design perspective, they had great recommendations and a good eye for what we were looking for. From an installation perspective, they were on time, hard-working, and got stuff done when they said they would. We couldn't be happier with the results! I highly recommend LRG Pools. Services: General construction, Inground pool installation, Swimming pool water feature construction, Design, Spa & hot tub installation, Custom Swimming pool design read more

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North Fontana. We had 3 different pool companies come out and give us a quotes last September. After realizing this project was going to be expensive regardless of who we chose, we decided to choose quality and that's how we landed on LRG POOLS. We had sod and a small section of pavers with a gazebo.. LRG was able to give us: - 16x32' rectangle pool - 3 fire bowls -lights inside pool & spa -pebble tech -pentair equipment + phone control of pumps -concrete & turf alongside pool -patio cover with (8) recessed lights & one outlet -new driveway paved -gazebo bolted in cement In addition they referred a Gate and Stucco guy who were excellent ( Jefferey & Steven). Overall, the process took 6 months start to finish. We had tons of rain, snow and everything in between that pushed us back a bit. Throughout the process, LRG owner, Bryan was always more than willing to meet our needs and suggest new ideas for our project. Bryan and the Project Manager, Enrique, really made us feel like we were a priority and never complained about changes or questions we had. That's what really makes the project, being heard. I would and have recommended these guys all day long. If you're looking for ONE company to take care of you? LRG should be your first choice. Fair pricing, excellent timing and decent subcontractors. Thank you Bryan and Enrique, because of you two and your company we have everything we wanted and MORE. read more

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Literally no star, this contactor has been in the middle of building my neighbors pool for over a year and hasn't paid any of sub-contractors. read more

I could not be more happy, relieved and impressed with LRG Pools and the owner Bryan Gossage! Integrity and honesty are everything to me and I was quite nervous with this "pool" facelift. But after speaking with Bryan, he addressed all concerns I had and 100% performed this project exactly as stated. His crew is amazing! LRG Pools clearly has hired the best and Bryan was present every step of the way. The project ran on schedule and finished up right on time. I am excited to recommend this company to anyone that has a dream for their backyard, pool and all surrounding aspects! Thank you Bryan! read more

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I called for an assessment on my pool and they came out right away. The associate was very informative and polite. He didn't try to take me for a bunch of money. He just gave me some suggestions and also gave me some quotes if I was interested down the road. I highly recommend this company and I will use them in the future. read more

Requested a quote and after a lengthy period was contacted , a short interaction and mark stopped responding or communicating all together . Not a great way to conduct business read more

Bryan, Kristian, Enrique and the entire LRG Pools team are best in class. Their responsiveness and attention to detail was amazing. Our pool completed on time and on budget. They were always 100% upfront and super communicative every step of the way. I would recommend them to ANYONE as the absolute best pool designer and builder in Southern CA!! read more

LRG Pools is very professional. Their designs are so unique, and superior. They design beautiful pools and backyards. I would recommend LRG Pools - Design & Construction to ANYONE in Southern CA as the absolute first-rate pool designer and builder. Cindy read more

They are very professional and super friendly. Woody takes care of my pool. He is the nicest guy. He does an amazing job & he is so good with my 2 dogs. I really appreciate that. He also takes the time to answer all my questions. I would completely recommend them to everyone!! You won't be disappointed. read more

Top Notch Customer Service! Definitely can't go wrong with Bryan and his team. I really enjoyed the process and appreciate the hard work their team put into our project. read more

I found Brian, Enrique and their team very easy to communicate with and would recommend them to others. They took pride in their work product and was quick to fix/resolve issues that occurred. read more

I simply cannot say enough about LRG Pools. After being abandoned by another pool contractor, Kristian, Enrique, and Bryan came to my rescue. They not only had to pick up where the previous contractor left off...they had to deal with issues left behind from this contractor (who I should mention went out of business). From beginning to end with LRG took about 6 weeks. Not only were they quick, they were responsive, friendly, and provided excellent craftmanship. I highly recommend this company!! read more