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    Lowe's Home Improvement

    2.2 (42 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 3 weeks ago

    Lowe's Home Improvement Photos

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    Samantha M.

    This was the only Lowe's that I could find within 50 miles of me that had all of the good Disney Christmas decorations out! They were super nice as well with getting my pick up order and they took care in making sure I was able to get everything to the car. Excellent customer service!

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    2 months ago

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    11 years ago

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    9 years ago

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    8 years ago

    Just left - never have seen so many long faces and unhappy staff members. Very disappointing.

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Finally we found a dryer that was discounted and we were able to take home right then and there.

    Mentioned in 2 reviews

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    People searched for Hardware Stores 392 times last month within 15 miles of this business.

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    Ring's End - Ladie's Parlor, Morris Wallcovering from Rings End, Fairfield

    Ring's End

    3.0(12 reviews)
    3.6 mi

    I was sent here by my Dad to pick up some specific pieces of lumber to repair the front steps to…read moreour seasonal house in Old Lyme that were damaged by Hurricane Sandy. Normally I really hate the stereotype that women don't know what they're doing at the car dealership, lumber yards, Home Depot, what have you, but honestly....I really didn't know what I was doing. There, I said it. But don't use it against me later. I'd never been here before and didn't really know where to park...We were coming from the west on Hope Street and there wasn't any signage that I saw so I just drove in the first driveway...which was the back but no one seemed to care really. This was pretty much the trend for my entire visit, the employees assumed I knew what I was doing....which is nice I guess. Looking back I wish I had just point blank told them I was clueless. Ordering the lumber was super easy, I walked inside, gave the nice gentleman behind the counter the paper my dad gave me and he knew exactly what was needed. He ordered it up and handed me a pink sheet. um now what? I guess I should have been wearing a "I don't know what the hell I'm doing" sign. Anyway, I went outside and asked the guys who told me where to park- where I could find the lumber. They pointed in two directions (some was somewhere in that huge shed back there, some was in the other direction). After I gave a blank stare they helped me out. My van was loaded up in no time and I was on my way home. Until some other guy came running after my van saying they needed to stamp my receipt which had just been handed back to me...this other guy had been standing around with the guys who helped me load it...yeah ok. A warning would have been nice. Dude kid guy! My other observations were that they had a nice variety and I admired the displays both inside and out. They even have a room dedicated to paint swatches, that seemed pretty cool.

    They sold me a $600 window with green tint despite assuring me it would not be green. It doesn't…read morematch any of my other windows and they wouldn't take it back. They could have at least sent me a new sash with the proper (clear) glass I had asked for in the first place. It's also just a bad quality window overall.

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    Ring's End
    Ring's End
    Ring's End

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    Johnson's Hardware Rental & Repair - Watch out they close at 1pm on Sunday

    Johnson's Hardware Rental & Repair

    3.4(27 reviews)
    6.7 mi
    $$

    The place overwhelmingly smells like a little box, which 2 other customers in line in front of me…read morepointed out to the cashier who seemed to have the attitude that customers should be fine with that. Cats roam the aisles and one was sleeping on top of the checkout counter. Avoid this place if you have any allergies or if the smell of feline urine/feces bothers you.

    If I could give 0 stars, I would. I dropped off my Husqvarna leaf blower at Johnson's Hardware…read moreRental and Repair in Groton, CT almost 6 months ago for a warranty repair. It was still covered under the Husqvarna warranty, and when I left it with them, I explicitly agreed to pay for diagnostics if the repair wasn't covered. About a month later, they called to tell me the carburetor needed replacement and that they had already ordered the part from Husqvarna. They never mentioned that the repair wasn't covered under warranty. I was told the repair would be done within a couple of weeks, so naturally, I assumed it was covered since they proceeded with ordering the part without informing me otherwise. Two months passed without any updates, so I called to check the status. They claimed there was a delay in getting parts, so I waited. Finally, after nearly 6 months, they called to say my blower was ready for pickup. When I arrived, I was blindsided -- they told me the repair wasn't covered by the warranty, and I was expected to pay out of pocket. I spoke with the Sales and Repair Manager, Gene Conley, who insisted that I had authorized the repair, citing a note in their system. The only call I ever received, though, was to inform me the part had been ordered -- nothing about the warranty status or potential costs. To make matters worse, when I expressed my frustration, Gene's response was shockingly unprofessional. He told me he didn't care if I left a bad review because they have "thousands of customers." I hope this review serves as a warning to others. Communication and customer service matter, and unfortunately, Johnson's Hardware completely failed on both fronts. Save yourself the headache and go elsewhere for your repairs.

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    Johnson's Hardware Rental & Repair
    Johnson's Hardware Rental & Repair

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    Lowe's Home Improvement - hardware - Updated May 2026

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