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    Lowe's Home Improvement

    2.2 (17 reviews)
    ModerateHardware Stores
    Open 6:00 am - 9:00 pm

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    1 year ago

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    7 years ago

    Jim in plumbing was the best, sooooo helpful.

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    The Home Depot

    The Home Depot

    2.4(13 reviews)
    6.8 mi
    $$

    Yesterday, I purchased a new hot water tank because mine jumped off a cliff. I selected a unit,…read moretook a picture of the sku, and went to customer service to pay for it. I requested that they deliver it and they agreed to do so the next day. I received a phone call in advance, which was nice. The truck showed up, and they placed the heavy hot water tank in my garage. I then asked for them to move it to the basement, which was basically the reason I paid for delivery. But I was told that they're not allowed to move hot water tanks into houses. They packed up and left. I was disappointed because I paid for delivery and I should be able to say where to place the unit. Instead, I had to get my family together to slide the thing down the steps, which was fun, let me tell you. Next day delivery was nice, but they should allow the homeowner to dictate where it goes, within reason.

    We recently purchased a GE Refrigerator/Freezer from Home Depot (4066 Medina Rd, Fairlawn, OH…read more44333) which came with Free Delivery and Installation. Delivery and Installation was a joke. All that was done was to carry the appliance into the house and plug it in. The refrigerator was brought in as it was shipped by the manufacturer. This means that they did not install handles or shelving which was shoved inside the refrigerator in boxes. They would not install the water line because our shut off valve was not immediately behind the refrigerator. We called a plumber out and he thought this was crazy because we had a setup with a shutoff valve right below the refrigerator in the basement which he indicated was to code. He advised doing nothing and we should simply hook the waterline into the new refrigerator ourselves. The 4 refrigerator doors were totally covered with a blue protective film which was also tucked into the seams so it could not be removed cleanly. When I asked the delivery man about the protective film, his response was "do you expect me to spend my day peeling this off". My wife and I spent hours over 2 days trying to remove the film but are still left with blue film around the edges which we can't get totally out. If you look at the Home Depot website, they have a picture of delivery men carrying in a refrigerator very similar to ours that that has handles installed and no protective film on the appliance - FALSE ADVERTISING! We will never return to Home Depot again.

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    Lowe's Home Improvement - hardware - Updated May 2026

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