I purchased an ECO model TC-10 rototiller with a 5-year warranty less than 2 years ago from Wadsworth Tractor & Mower. It was very hard to start after I used it for only a few months, so I took it back to them for repair. They fixed it for free under warranty. This summer, 2020, it again refused to start just when I needed it most for my garden. I was told it would be at least a 2-week wait until they could look at it.
After waiting, when I went to pick it up they charged me $50 to "flush the carburetor", and they claimed the 5-yr warranty did not apply because the gas was "stale". I insisted the gas was fresh and gave me no problems when used in all my other equipment (lawn mower, weed eater, chain saw). They went on to say that the gas should not even be left in the tank for even a month.
If this is true, then the manufacturer should so state it in the operator's manual, which they do not.
Needless to say, I strongly advise anyone else to avoid buying an ECO model TC-10 rototiller, and further patronizing Wadsworth Tractor & Mower who fails to honor the manufacturers warranty.
These are also sold at the big box store for less money, but I thought I would spend a little more in case I had service problems. Lot of good that did me.
I see this business has historically a lot of good reviews. However, I think there was a recent change in ownership since I bought the tiller in 2018. read more