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    Lowe's Home Improvement

    2.7 (26 reviews)

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    Brenden F.

    Just got a new dryer delivered today, install was sloppy, dryer vent was not trimmed to fit the space. This presents a safety hazard. Also several pieces of trash were left in my front yard.

    We're out buying a tree!

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    2 years ago

    Called to ask if they sold shelf's for plants. Rude customer service lady hung up im my face. Said she didn't have time to help me.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0(35 reviews)
    5.2 mi

    -- Update: Issue Resolved Thanks to a Great Specialist…read more I previously left a 2-star review regarding a very frustrating delivery experience with a 31.7 cu. ft. LG Refrigerator I purchased on 3/26/2026. After a lot of back and forth, misinformation, and a delivery date pushed to 4/21/2026, I was at my wit's end. However, I want to update my review because of the outstanding effort by Briand, the Appliance Specialist at my local Lowe's. He called me personally, took the time to research what had actually happened, and explained that the original salesperson had accidentally ordered a special-order handleless model instead of the standard in-stock version -- same specs, same price, different configuration. Briand offered to switch my order to the correct in-stock unit at no extra cost, and I am now scheduled to receive my refrigerator the very next day. The initial experience was genuinely poor and stressful, especially since my current refrigerator is on its last legs. But Briand turned it around with professionalism, clarity, and genuine care for the customer. Lowe's is lucky to have him. I'm raising my rating because of him. -- False Information & Poor Communication I purchased a 31.7 cu. ft. LG Refrigerator on 3/26/2026 with a confirmed delivery date of 3/31/2026. The morning of delivery, I received a text rescheduling it to 4/21/2026 -- nearly a month later, with no explanation. I called the 800 number and was told the item was out of stock at both the store and warehouse and had to be ordered from the manufacturer. Something didn't add up, so I checked Lowe's website and simulated a purchase of the same refrigerator -- it showed availability by April 2, 2026. I then sent my son to the same store, and an employee confirmed 23 units were available at the warehouse, with pickup possible the very next day. I called back and reported what I had found. They said they would notify store management, who had 24 hours to respond. Not satisfied, I called the store directly. After a long wait, an employee admitted that yes, the units were at the warehouse and that 4/21 was only a temporary placeholder date while they waited to receive it at the store level. I was also told that if needed I could cancel my order -- but that is not an option, as my current refrigerator is barely functioning. I am still waiting for a confirmed earlier delivery date. The bottom line: I was given false information, had to do my own investigation to uncover the truth, and am still left without a resolution. This is unacceptable for a major appliance purchase. Customers deserve honesty and better communication.

    I needed some metal hooks so why not try an hardware store. This floor plan is huge. Well lit and…read moreclear of clutter. Plenty of inventory. Staff was friendly. Speedy checkout. Pricing reasonable. Gift cards , furniture, ride on carts , and grills are some items that are available for purchase. Ceiling fans are so pretty. Restroom was ok as well.

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    Lowe's Home Improvement - Chimes

    Chimes

    Lowe's Home Improvement
    Lowe's Home Improvement - This is what they stacked under our overnight they broke off pieces of the pallet from the oven container

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    This is what they stacked under our overnight they broke off pieces of the pallet from the oven container

    Chic Lumber Design Center - Bathroom vanities and walk in show display

    Chic Lumber Design Center

    3.0(2 reviews)
    2.4 mi

    I am asking for people to share this post. Our windows were purchased from Chic Lumber in St…read more Peter's. We have been dealing with this since bringing of January. The windows are by Anderson. As a woman and trying to handle the situation, because of Jim's heart attack, has not gone very well. I have been talked to like I was stupid, huge mistake by them and then laughed in my face by the Vice President of the company Steve. They are not sure, but believe that the windows are missing felt. I was told that it would take 2 weeks to get felt stripping in. I did tell him that I could get it quicker from Amazon, he laughed in my face and told me atinotes were not going to get me any where. Well, I can tell you this, they may not, but this story can. Like Jimmy said, he thinks he is not expendable and news flash you are. The big box stores eating at your door step and this how you treat people???? How many more Lowes and Menerards until you are gone?? Try and help the little guy out and this is how you get treated. This is only half of how we have been treated. I can only imagine how the women employees are treated in the store. OH, and YES that is ICE, on the inside of my windows!!! The "felt" was finally delivered, only to be some kind of plastic stripping. Has anyone called about installing it???? Nope!! So, when purchasing windows be very careful. This would not be an issue had we purchased them from Lowes!!! Hope you find the humor in this "Steve" !!!! Because I have plastic over brand new windows!!!! For some reason, I dont think "Steve" has plastic covering his windows, at his home!!!! Have a great day Steve!!!

    I had ordered cabinets will h Chic unfortunately my contractor had measured wrong - when I got a…read morenew Contractor Chic Lumber owner David worked with him and myself and went above and beyond to make my Kitchen absolutely beautiful! thank you so much !

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    Chic Lumber Design Center
    Chic Lumber Design Center
    Chic Lumber Design Center

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    World Outdoor Emporium - Wentzville Greenhouse Coleus

    World Outdoor Emporium

    3.4(8 reviews)
    5.8 mi
    $$$$

    The only reason for the four stars is that when I had called before coming in, I was told because I…read morelive so close I would not have to pay delivery and there was no delivery fee. I think there was some miscommunication, which is upsetting. As much as we spent, I would have preferred to go somewhere else that offered free delivery. I also gave her the measurements of what we needed to fill, and we did not get the correct amount so I will have to try to get this corrected somehow. When we arrived, we went to the trailer building to pick out rock. It was nice that there were tons of staff to easily help us and it was pretty easy to pick out what we wanted and we gave her the measurements. She calculated it and gave us a price, so that was pretty efficient and helpful although it was not correct. I think there was a miscalculation I am unsure. There is a lot to offer here and they've been here for years. If you need help, the staff is super quick to help with no questions or hesitations. They are all very friendly. When they came to deliver, they called before they had my way to confirm delivery and address once they delivered. I wish they would have knocked to notify me or ask where I wanted the rock and said they just dumped and went so now we cannot park in our driveway until we get it moved.

    Many people recommended World Outdoor Emporium for a good, solid bird bath. I found a bird bath…read morethat I love and so much more. Their selection was plentiful and of better quality than any other store I visited. And the prices were better too. If you need anything for your outdoors, go there. Also, find Danny. He'll help you find and carry anything you need. He knows every inch of that place like the back of his hand. He's so hard working, and he smiles a lot too. I wanted to stay longer, but my husband made me leave :)

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    World Outdoor Emporium - St. Charles Location

    St. Charles Location

    World Outdoor Emporium - WOE has the area's largest selection of garden statuary.

    WOE has the area's largest selection of garden statuary.

    World Outdoor Emporium - WOE offers 8 types of mulch sold by the yard or bagged. WOE can also deliver your order to your doorstep.

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    WOE offers 8 types of mulch sold by the yard or bagged. WOE can also deliver your order to your doorstep.

    Lowe's Home Improvement - hardware - Updated May 2026

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